717 Google Jobs - Page 6

Overview Location: Bangalore, Hyderabad, Chennai, Coimbatore Experience: 2-4 years Skills: DV360 - DSP having end to end campaign knowledge. About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second-largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes three global advertising agency networks: BBDO, DDB and TBWA; three of the world’s premium media services under Omnicom Media Group: OMD, PHD and Hearts & Science. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in the areas of Creative Services, Technology, Marketing Science (data & analytics) and Media Services. We currently have 2000+ awesome colleagues (in Annalect India) who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this Responsibilities Successfully managing the day-to-day performance of campaigns on DV360. Deal Management and troubleshooting expert, who can set up & investigate inventory sources like private, preferred & other deals in different DSP - TTD & DV360. Deal monitoring and reporting in SSP along with Deal Hygiene and Health checks • Supply Path Optimization (SPO) regarding clearing price, volume, and technology (DSP/SSP integration) Able to ideate successful audience segmentation aimed at reaching a client goal. Able to execute optimizations aimed at exceeding KPIs; Set campaign "strategies", e.g., targeting, bidding, platforms, data usage, ideas, and downstream client funnel optimization. Able to make compelling arguments based on data and results for more client data access. Working with the agency team to develop best-in-class solutions based on available tech. Communicates day-to-day format, screen, and inventory performance to clients and agencies as needed. Qualifications A full-time graduate degree (Mandatory) Minimum 2-4 years of experience in managing programmatic campaigns for large clients. Hands-on experience using DSPs to build and optimize campaigns across various inventories for large-scale clients. Preferred experience with Google platforms. General troubleshooting skills and strong attention to detail. Working knowledge of digital marketing: display, video, social, and marketing analytics. Proven technical and analytical aptitude, with a curiosity for testing and innovation. Proficient in Excel, with demonstrated ability to organize and consolidate multiple data sources for analysis.

Overview Location: Chennai, Coimbatore, Bangalore, Hyderabad Experience: 2 to 4 years Skills: CM360, GAM, End to End campaign knowledge and Ad trafficking, Troubleshooting, Billing & Reporting About us We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicoms branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the worlds creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together Responsibilities Setup and execute digital media campaigns using ad servers like Google Campaign Manager, CM360/DCM, Sizmek, Adform and Flashtalking with End-End campaign management. Client handling experience. Trafficking sheet review, upload and assign creative to appropriate ads as per the trafficking sheet. Execute ongoing campaign optimizations and adjustments, Analyze and understand the campaign brief thoroughly before executing any requests within defined SOP’s and procedures. Troubleshoot campaign delivery and tracking issues across platforms/Ad techs and proactively suggesting the appropriate solutions Effectively communicate the technical information with wider team. Capability to gather and analyze complex data, providing insight related to analytics and revenue recognition. Support Team Lead with day-to-day technical solutions to maintain a smooth operation and meet the respective stakeholder’s requirement. Qualifications Any bachelor's degree (Mandatory), 2 - 4 years of experience working in CM360, good understanding of ad techs like Google Campaign Manager, Ad Manager, Business Manager and Google AdWords. Good Knowledge of Digital marketing life cycle Excellent leadership and communication skills. Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

Skill required: Marketing Operations - Salesforce Administration Designation: Campaign Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do We are looking for a proactive and detail-oriented resource to join our dynamic team. In this role, you will serve as the first line of support for Salesforce-related queries, working closely with end users such as Customer Success Managers, Resellers, and Account Managers, as well as collaborating with our internal Engineering teams. Your primary responsibilities will include account management, user access provisioning, and resolving CRM-related issues to ensure seamless business operations.Account Maintenance & Data Hygiene:Manage and update account records to support accurate sales order processing. This includes creating, modifying, and maintaining account data in Salesforce to align with business needs.User Access Management:Process user access requests for platforms such as Salesforce, Google Ad Manager, and Megaphone. This includes setting up new users, modifying existing access, and ensuring proper role assignments based on business requirementsCRM Case Handling:Resolve technical issues submitted via Salesforce cases related to user access, platform performance, or sales order discrepancies. This role demands strong troubleshooting skills, patience, and attention to detail. Full training will be provided to enable success in this area. What are we looking for Qualifications & Skills: Education:Bachelors degree, preferably in Marketing, Advertising, Business, or a related field.Experience:23 years of experience in Salesforce administration, ad operations, or campaign management roles.Technical Proficiency:Familiarity with Salesforce, Google Ad Manager, Megaphone, and collaboration tools such as Slack.Communication:Strong written and verbal communication skills; ability to engage with end users via Slack, email, and Salesforce cases.Problem-Solving:Ability to troubleshoot and resolve technical issues independently once trained; willingness to adapt to continuous changes and platform updates.Preferred Skills: Proficiency in Microsoft Office SuiteExperience in client-facing support rolesStrong organizational and multitasking abilities Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsCollaborative and supportive team cultureWork from office or hybrid model based on project needsWe provide 24*5 support which includes night shift role supporting U.S. stakeholdersFixed weekend off (Saturday & Sunday) Qualification Any Graduation

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Google Cloud Platform Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing project progress, coordinating with teams, and ensuring successful application deployment. Roles & Responsibilities:Design high quality capabilities for the Sky Data Platform using technical architectures to present to a review board (e.g. python library for data ingestion service, orchestration tool, automated deployment pipeline)Produce proof of concepts as directed by Lead Platform ArchitectDesign with security, scalability and availability in mind engaging with client SME and respecting Sky Data standardsAlign operating processes with the technical solutionEnsure the design specified adhere and satisfy user needs and proactively engage with stakeholder for clarificationEnjoys problem-solving in a fast-paced results-oriented environment, and able to adapt quickly to evolving needsExcellent attention to detail and pro-active in identifying and resolving blockersStrong communication skills, both written and verbal, including the ability to draft clear effective technical documentationHighly organized and passionate about delivering consistently to a very high level of quality Professional & Technical Skills: Strong technologist with 4-6 years+ hands-on cloud platform solution delivery in analytics and/or data engineeringStrong experience with the Google stack (Orchestration, DevOps, Pipelines, storage, compute)Working knowledge of one or more programming language (e.g., Python, PySpark (SQL API), PowerShell)Familiarity with modern DevOps tooling, methodology and processes Additional Information:- The candidate should have a minimum of 7.5 years of experience in Google Cloud Platform Architecture- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Information and Event Management (SIEM) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will lead the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Work with asset owners to ensure the timely and efficient collection of computer security events and logs for the purpose of detecting and responding to information security incidents. Roles & Responsibilities:- Lead the implementation and delivery of Security Services projects- Leverage global delivery capability for successful project execution- Ensure adherence to project timelines and quality standards Professional & Technical Skills- Proficiency in any Security Information and Event Management (SIEM)- Experience with Security Risk Assessment, Google SecOps- Strong understanding of security principles and practices- Experience in implementing security solutions- Knowledge of threat detection and incident response- Ability to analyze and interpret security data- Engage with multiple teams and contribute on key decisions- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Provide solutions to problems for their immediate team and across multiple teams- Verify custom reports, manage log source groups, and validate log sources with client- Maintain a close partnership with SIEM on feature requests, upgrade planning, and product roadmap alignment- Focus on content creation regarding advanced threat analysis (rules, variables, trending, watch lists, etc.) of incoming data and for self-monitoring of the solution itself.- Perform supporting tasks such as system hardening, high availability configurations, and developing backup strategies.- Identify and implement Automation opportunities in project- Troubleshoot issues with log sources or systems with vendor, and report system defects as needed- Coordinate & lead the technical discussions with Client/vendors.- Identify root cause of security incidents.- Implement SOC best practices to deliver business outcomes Professional & Technical Skills: -Experience in Information Security, Risk Management, Infrastructure Security and Compliance- Experience on SOC Operation-Experience in working UBA and Advanced Threat Detection- Any Security device Installations, Configuration, and troubleshooting (e.g., firewall, IDS, etc.)- Hands on experience in any SIEM tool- Mid-level expertise in UNIX, Linux, and Windows- Experience working in a diversified, virtual environment.-Scripting experience in any language- Experience in data manipulation and regular expressions- Experience with Database installation & configuration- Certifications such as CISSP, ITIL, CISA, CISM, GIAC-GCIA, AWS/Azure/Cloud based Certifications- Advanced Certification from any SIEM vendor on products such as ArcSight, QRadar, McAfee Nitro, RSA SA, SPLUNK, Google SecOps etc. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Security Information and Event Management (SIEM)- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Google Chronicle SIEM Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The SIEM SME leads in architectural design, specification, and maintenance of Splunk/Google Chronicle Security products and services.Candidates must have backgrounds in network planning and design, implementation, and operations. SIEM SMEs apply business and technology skills with structured methodologies to deliver complex solutions to the customer. Roles & ResponsibilitiesAnalyze potential infrastructure security incidents to determine if incident qualifies as a legitimate security breachPerform network incident investigations, determining the cause of the security incident and preserving evidence for potential legal actionInterface with technical personnel and others teams as requiredMake recommendations on the appropriate corrective action for incidentsConfigure and manage Infrastructure Security and SIEM solutions.Design, develop and create correlation rules within the Security Information and Event Management (SIEM) platformMonitor devices and correlation tools for potential threatsInitiate escalation procedure to counteract potential threats/vulnerabilitiesExperience building and maintain security incident correlation content (hands-on)Experience with reverse engineering tools and techniques as it pertains to network traffic collection and analysisOperational knowledge of system and network security engineering best practices and architectureWillingness to engage hands-on from inception to complete and audit to SIEMs deploymentProvide guidance and insight, as well as follow directives as necessary to complete accelerated deployment of the SIEMsCapable and willing to integrate multiple security control production into the SIEMs platformAppropriately inform and advise management on incidents and incident preventionEncourages and implements continuous improvement measures on day-to-day basisLeverages extensive knowledge of communications in a manner that provides business value to the IT OrganizationRequired to identify, assess, and resolve complex issues/problems within own area of responsibilityProvide Incident remediation and prevention documentationDocument and conform to processes related to security monitoringParticipate in knowledge sharing with other analysts and develop solutions efficientlyCoordinate or participate in individual or team projectsWrite technical articles for internal knowledge baseProvide performance metrics as necessaryDevelop and optimize technical processes and coordinate procedure documentation. Professional & Technical Skills: Must have working experience in Google Chronicle SIEM/SOAR as SME. At least 8+ years of experience in Information Security, Risk Management, Infrastructure Security and ComplianceSecurity device installations, configuration and troubleshooting (e.g., firewall, IDS, etc.)Hands on experience in supporting AWS and Azure Assets, especially supporting Splunk deployment in AWS/Splunk ES as a serviceExperience in deploying different type of forwarders and AppsDeep knowledge in AWS services and serverless architectureExpertise in UNIX, Linux, and Windows - able to tear down and rebuild a host systemExperience with Database installation and configuration is required and Oracle experience is a plusExploit and detection analysis skills, including ability to analyze logs for useful information and patternsInstall, configure, tune, and maintain the Splunk SIEM componentsPrimarily focus on content creation regarding advanced threat analysis (rules, variables, trending, watch lists, etc) of incoming data and for self-monitoring of the solution itself.Perform supporting tasks such as system hardening, high availability configurations, and developing backup strategies.Assist with the creation of detailed deployments plans, architectural drawings and operation manuals.Assist with event source auditing configurations, integration with various security platforms, network devices, and systemsExpert in development of Regular Expression (REGEX)Good understanding of Infrastructure Security and its impact on Security Operations, Vulnerabilities, Reporting, Analytics and Monitoring.Good understanding and experiences with Infrastructure Security, Risk assessment and Security Information and Event Management.A solid understanding of frameworks such as ISO 27001/27002, COBIT, and other relevant compliance such PCI, HIPAA, SOX, FISMA, and others those are required for Security Information and Event Management. Experience working in a diversified, virtual environment.Administrational tool development and maintenance.Desirable to have some certifications such as CISSP, ITIL, CISA, CISM and GIAC-GCIADesirable to have some advanced Certification from SIEM vendor on products such as HP ArcSight or RSA envision. Additional InformationBachelors and above degree in Computer Science, Information & Technology, MIS, Engineering. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Google Cloud Platform Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and technical standards. Your role will require you to facilitate communication between stakeholders and the development team, ensuring that all parties are informed and engaged throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application components. Professional & Technical Skills: - Must To Have Skills: Proficiency in Google Cloud Platform Architecture.- Good To Have Skills: Experience with cloud migration strategies and best practices.- Strong understanding of application design principles and architecture patterns.- Experience with containerization technologies such as Docker and Kubernetes.- Familiarity with DevOps practices and CI/CD pipelines. Additional Information:- The candidate should have minimum 7.5 years of experience in Google Cloud Platform Architecture.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

: Job TitleProduction Specialist, Associate LocationPune, India Role Description Our organization within Deutsche Bank is AFC Production Services. We are responsible for providing technical L2 application support for business applications. The AFC (Anti-Financial Crime) line of business has a current portfolio of 25+ applications. The organization is in process of transforming itself using Google Cloud and many new technology offerings. Your role will include hands-on production support and be actively involved in technical issues resolution across multiple applications. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide technical support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Perform post-mortem, root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management. Analyze occurred errors out of the batch processing and interfaces of related systems. Resolution or Workaround determination and implementation Supporting the resolution of high impact incidents on our applications, including attendance at incident bridge calls Escalate incident tickets timely and communicate effectively with business users, development teams, and stakeholders. Providing resolution for open problems or ensuring that the appropriate parties have been tasked with doing so. Supporting the handover from new Projects / Applications into Production Services with Service Transition before Go Life Phase. Assist in the process to approve application code releases as well as tasks assigned to support to perform. Keep key stakeholders informed using communication templates. Automate routine tasks and enhance operational efficiencies through scripts and tools. Support the transition of applications to Google Cloud and new technologies offering. Proactively Identify performance bottlenecks and suggest optimization strategies. Support audit, compliance, and regulatory requirements related to AFC applications. The candidate will have to work in shifts as part of a Rota covering APAC and EMEA hours between 07:00 IST and 09:00 PM IST (2 shifts). In the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Supporting On Call-Support activities Your skills and experience 4-8 years of experience in providing hands on IT application support. Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience/diploma/certification). Preferred: ITIL v3 foundation certification or higher. Clear and concise documentation in general and especially a proper documentation of the status of incidents, problems, and service requests in the Service Management tool. Monitoring ToolsKnowledge of Elastic Search, Control M, Grafana, Geneos, OpenShift, Prometheus, Google Cloud Monitoring,Airflow, Splunk Red Hat Enterprise Linux (RHEL) professional skill in searching logs, process commands, start/stop processes, use of OS commands to aid in tasks needed to resolve or investigate issues. Shell scripting knowledge a plus. Understanding of database concepts and exposure in working with Oracle, MS SQL, Big Query etc. databases. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. Skills That Will Help You Excel Strong written and oral communication skills, including the ability to communicate technical information to a non-technical audience and good analytical and problem-solving skills. Analytical and problem-solving skills, with a structured approach to troubleshooting, issue resolution and its documentation. Able to train, coach, and mentor and know where each technique is best applied. Experience with GCP or another public cloud provider to build applications. Experience in an investment bank, financial institution or large corporation using enterprise hardware and software. Knowledge of Actimize, Mantas, and case management software is good to have. Working knowledge of Big Data Hadoop/Secure Data Lake is a plus. Prior experience in automation projects is great to have. Exposure to python, shell, Ansible or other scripting language for automation and process improvement Strong stakeholder management skills ensuring seamless coordination between business, development, and infrastructure teams. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.

Skill Description Experience in working with Bluetooth profiles and ability to do analyze air traces to root cause issues Experience in Automotive Infotainment Domain Experience in Modern C++14/17, OOPs, Design patterns . Knowhow with coding guidelines/standards (e.g. MISRA C/C++, CERT C/C++) Experience in Multi-Threading, IPC, RPCThrift, DBUS, gRPC , Sockets. Experience in Build tools like Make, CMake and Git workflow. Experience in Linux, GDB, Valgrind, System Debugging skills. Experience with Test-Driven Development, Google-Test, Robot Framework, Python. Shell Understanding Infotainment System Architecture, Design Principles. Know how on Agile Frameworks and toolsScrum/Kanban, JIRA, Confluence, TMX, R4J Nice to have Experience with Embedded Linux / Yocto/ QNX Knowledge of ASPICE V-Model Processes. Understanding/Experience in containers, hyper visor, virtualization. Experience in Media player, Bluetooth, IAP, Android auto, Device manager , Remote UI. Experience with DevOps-CI/CD. Experience with AppArmour, Threat Modeling, TrustZone, Ability to understand and address Bluetooth security vulnerabilities reported by various research organizations. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Skills (competencies) Verbal Communication

Core Job ResponsibilitiesDesign and implement advanced workflows in HubSpot and Zoho CRM for sales and marketing automation Set up and optimize lead scoring, routing, and sequencing logic Build rules of engagement per sales group including task automation, SLA adherence, and notification compliance Create and manage custom CRM modules, fields, and notifications to support sales, marketing, and business-specific needs Ensure end-to-end data hygiene across contacts, companies, deals, and tickets/cases Build cross-object reports, dashboards, and custom formulas for ops visibility Expert-level use of Google Looker Studio and Google Analytics for CRM-integrated reporting Onboard new clients or teams with CRM setup, training, and full workflow implementation Configure website tracking, in-page behavior analytics, and campaign attribution logic integrated to CRM Use tools like Zapier or Pabbly to automate between internal tools and external apps PreferredUnderstanding of finance, accounting, and support operations to align CRM architecture with business needs What Makes You a Better FitEffective CommunicationThis is a US customer-facing role, and exceptional spoken and written English is necessary CollaborationYou will work closely with sales, marketing, and RevOps teams to align strategies AdaptabilityThe ability to navigate fast-paced, evolving environments is crucial Problem-Solving & ProactivityYou should have a keen analytical mindset and be able to resolve operational bottlenecks efficiently Empathy & Customer FocusUnderstanding internal and external customer needs is key to optimizing revenue operations Attention to Detail & Time ManagementStrong organizational skills are expected to manage multiple priorities effectively Growth Mindset & LearningWe value candidates eager to learn, innovate, and grow with us Technical ExpertiseCRM & Workflow AutomationTools like HubSpot, and Zoho CRM, Pipedrive, Salesforce, etc Analytics & ReportingLooker Studio, GA4 (setup leads, in-page analytics, and events), Google Search Console, and Microsoft Clarity Integration ToolsZapier, Pabbly etcAd ToolsBasic understanding of ad platformsgoogle ads, meta ads

Core Job ResponsibilitiesDesign and implement advanced workflows in HubSpot and Zoho CRM for sales and marketing automation Set up and optimize lead scoring, routing, and sequencing logic Build rules of engagement per sales group including task automation, SLA adherence, and notification compliance Create and manage custom CRM modules, fields, and notifications to support sales, marketing, and business-specific needs Ensure end-to-end data hygiene across contacts, companies, deals, and tickets/cases Build cross-object reports, dashboards, and custom formulas for ops visibility Expert-level use of Google Looker Studio and Google Analytics for CRM-integrated reporting Onboard new clients or teams with CRM setup, training, and full workflow implementation Configure website tracking, in-page behavior analytics, and campaign attribution logic integrated to CRM Use tools like Zapier or Pabbly to automate between internal tools and external apps PreferredUnderstanding of finance, accounting, and support operations to align CRM architecture with business needs What Makes You a Better FitEffective CommunicationThis is a US customer-facing role, and exceptional spoken and written English is necessary CollaborationYou will work closely with sales, marketing, and RevOps teams to align strategies AdaptabilityThe ability to navigate fast-paced, evolving environments is crucial Problem-Solving & ProactivityYou should have a keen analytical mindset and be able to resolve operational bottlenecks efficiently Empathy & Customer FocusUnderstanding internal and external customer needs is key to optimizing revenue operations Attention to Detail & Time ManagementStrong organizational skills are expected to manage multiple priorities effectively Growth Mindset & LearningWe value candidates eager to learn, innovate, and grow with us Technical ExpertiseCRM & Workflow AutomationTools like HubSpot, and Zoho CRM, Pipedrive, Salesforce, etc Analytics & ReportingLooker Studio, GA4 (setup leads, in-page analytics, and events), Google Search Console, and Microsoft Clarity Integration ToolsZapier, Pabbly etcAd ToolsBasic understanding of ad platformsgoogle ads, meta ads

Core Job ResponsibilitiesDesign and implement advanced workflows in HubSpot and Zoho CRM for sales and marketing automation Set up and optimize lead scoring, routing, and sequencing logic Build rules of engagement per sales group including task automation, SLA adherence, and notification compliance Create and manage custom CRM modules, fields, and notifications to support sales, marketing, and business-specific needs Ensure end-to-end data hygiene across contacts, companies, deals, and tickets/cases Build cross-object reports, dashboards, and custom formulas for ops visibility Expert-level use of Google Looker Studio and Google Analytics for CRM-integrated reporting Onboard new clients or teams with CRM setup, training, and full workflow implementation Configure website tracking, in-page behavior analytics, and campaign attribution logic integrated to CRM Use tools like Zapier or Pabbly to automate between internal tools and external apps PreferredUnderstanding of finance, accounting, and support operations to align CRM architecture with business needs What Makes You a Better FitEffective CommunicationThis is a US customer-facing role, and exceptional spoken and written English is necessary CollaborationYou will work closely with sales, marketing, and RevOps teams to align strategies AdaptabilityThe ability to navigate fast-paced, evolving environments is crucial Problem-Solving & ProactivityYou should have a keen analytical mindset and be able to resolve operational bottlenecks efficiently Empathy & Customer FocusUnderstanding internal and external customer needs is key to optimizing revenue operations Attention to Detail & Time ManagementStrong organizational skills are expected to manage multiple priorities effectively Growth Mindset & LearningWe value candidates eager to learn, innovate, and grow with us Technical ExpertiseCRM & Workflow AutomationTools like HubSpot, and Zoho CRM, Pipedrive, Salesforce, etc Analytics & ReportingLooker Studio, GA4 (setup leads, in-page analytics, and events), Google Search Console, and Microsoft Clarity Integration ToolsZapier, Pabbly etcAd ToolsBasic understanding of ad platformsgoogle ads, meta ads

Core Job ResponsibilitiesDesign and implement advanced workflows in HubSpot and Zoho CRM for sales and marketing automation Set up and optimize lead scoring, routing, and sequencing logic Build rules of engagement per sales group including task automation, SLA adherence, and notification compliance Create and manage custom CRM modules, fields, and notifications to support sales, marketing, and business-specific needs Ensure end-to-end data hygiene across contacts, companies, deals, and tickets/cases Build cross-object reports, dashboards, and custom formulas for ops visibility Expert-level use of Google Looker Studio and Google Analytics for CRM-integrated reporting Onboard new clients or teams with CRM setup, training, and full workflow implementation Configure website tracking, in-page behavior analytics, and campaign attribution logic integrated to CRM Use tools like Zapier or Pabbly to automate between internal tools and external apps PreferredUnderstanding of finance, accounting, and support operations to align CRM architecture with business needs What Makes You a Better FitEffective CommunicationThis is a US customer-facing role, and exceptional spoken and written English is necessary CollaborationYou will work closely with sales, marketing, and RevOps teams to align strategies AdaptabilityThe ability to navigate fast-paced, evolving environments is crucial Problem-Solving & ProactivityYou should have a keen analytical mindset and be able to resolve operational bottlenecks efficiently Empathy & Customer FocusUnderstanding internal and external customer needs is key to optimizing revenue operations Attention to Detail & Time ManagementStrong organizational skills are expected to manage multiple priorities effectively Growth Mindset & LearningWe value candidates eager to learn, innovate, and grow with us Technical ExpertiseCRM & Workflow AutomationTools like HubSpot, and Zoho CRM, Pipedrive, Salesforce, etc Analytics & ReportingLooker Studio, GA4 (setup leads, in-page analytics, and events), Google Search Console, and Microsoft Clarity Integration ToolsZapier, Pabbly etcAd ToolsBasic understanding of ad platformsgoogle ads, meta ads

Core Job ResponsibilitiesDesign and implement advanced workflows in HubSpot and Zoho CRM for sales and marketing automation Set up and optimize lead scoring, routing, and sequencing logic Build rules of engagement per sales group including task automation, SLA adherence, and notification compliance Create and manage custom CRM modules, fields, and notifications to support sales, marketing, and business-specific needs Ensure end-to-end data hygiene across contacts, companies, deals, and tickets/cases Build cross-object reports, dashboards, and custom formulas for ops visibility Expert-level use of Google Looker Studio and Google Analytics for CRM-integrated reporting Onboard new clients or teams with CRM setup, training, and full workflow implementation Configure website tracking, in-page behavior analytics, and campaign attribution logic integrated to CRM Use tools like Zapier or Pabbly to automate between internal tools and external apps PreferredUnderstanding of finance, accounting, and support operations to align CRM architecture with business needs What Makes You a Better FitEffective CommunicationThis is a US customer-facing role, and exceptional spoken and written English is necessary CollaborationYou will work closely with sales, marketing, and RevOps teams to align strategies AdaptabilityThe ability to navigate fast-paced, evolving environments is crucial Problem-Solving & ProactivityYou should have a keen analytical mindset and be able to resolve operational bottlenecks efficiently Empathy & Customer FocusUnderstanding internal and external customer needs is key to optimizing revenue operations Attention to Detail & Time ManagementStrong organizational skills are expected to manage multiple priorities effectively Growth Mindset & LearningWe value candidates eager to learn, innovate, and grow with us Technical ExpertiseCRM & Workflow AutomationTools like HubSpot, and Zoho CRM, Pipedrive, Salesforce, etc Analytics & ReportingLooker Studio, GA4 (setup leads, in-page analytics, and events), Google Search Console, and Microsoft Clarity Integration ToolsZapier, Pabbly etcAd ToolsBasic understanding of ad platformsgoogle ads, meta ads

Core Job ResponsibilitiesDesign and implement advanced workflows in HubSpot and Zoho CRM for sales and marketing automation Set up and optimize lead scoring, routing, and sequencing logic Build rules of engagement per sales group including task automation, SLA adherence, and notification compliance Create and manage custom CRM modules, fields, and notifications to support sales, marketing, and business-specific needs Ensure end-to-end data hygiene across contacts, companies, deals, and tickets/cases Build cross-object reports, dashboards, and custom formulas for ops visibility Expert-level use of Google Looker Studio and Google Analytics for CRM-integrated reporting Onboard new clients or teams with CRM setup, training, and full workflow implementation Configure website tracking, in-page behavior analytics, and campaign attribution logic integrated to CRM Use tools like Zapier or Pabbly to automate between internal tools and external apps PreferredUnderstanding of finance, accounting, and support operations to align CRM architecture with business needs What Makes You a Better FitEffective CommunicationThis is a US customer-facing role, and exceptional spoken and written English is necessary CollaborationYou will work closely with sales, marketing, and RevOps teams to align strategies AdaptabilityThe ability to navigate fast-paced, evolving environments is crucial Problem-Solving & ProactivityYou should have a keen analytical mindset and be able to resolve operational bottlenecks efficiently Empathy & Customer FocusUnderstanding internal and external customer needs is key to optimizing revenue operations Attention to Detail & Time ManagementStrong organizational skills are expected to manage multiple priorities effectively Growth Mindset & LearningWe value candidates eager to learn, innovate, and grow with us Technical ExpertiseCRM & Workflow AutomationTools like HubSpot, and Zoho CRM, Pipedrive, Salesforce, etc Analytics & ReportingLooker Studio, GA4 (setup leads, in-page analytics, and events), Google Search Console, and Microsoft Clarity Integration ToolsZapier, Pabbly etcAd ToolsBasic understanding of ad platformsgoogle ads, meta ads

Core Job ResponsibilitiesDesign and implement advanced workflows in HubSpot and Zoho CRM for sales and marketing automation Set up and optimize lead scoring, routing, and sequencing logic Build rules of engagement per sales group including task automation, SLA adherence, and notification compliance Create and manage custom CRM modules, fields, and notifications to support sales, marketing, and business-specific needs Ensure end-to-end data hygiene across contacts, companies, deals, and tickets/cases Build cross-object reports, dashboards, and custom formulas for ops visibility Expert-level use of Google Looker Studio and Google Analytics for CRM-integrated reporting Onboard new clients or teams with CRM setup, training, and full workflow implementation Configure website tracking, in-page behavior analytics, and campaign attribution logic integrated to CRM Use tools like Zapier or Pabbly to automate between internal tools and external apps PreferredUnderstanding of finance, accounting, and support operations to align CRM architecture with business needs What Makes You a Better FitEffective CommunicationThis is a US customer-facing role, and exceptional spoken and written English is necessary CollaborationYou will work closely with sales, marketing, and RevOps teams to align strategies AdaptabilityThe ability to navigate fast-paced, evolving environments is crucial Problem-Solving & ProactivityYou should have a keen analytical mindset and be able to resolve operational bottlenecks efficiently Empathy & Customer FocusUnderstanding internal and external customer needs is key to optimizing revenue operations Attention to Detail & Time ManagementStrong organizational skills are expected to manage multiple priorities effectively Growth Mindset & LearningWe value candidates eager to learn, innovate, and grow with us Technical ExpertiseCRM & Workflow AutomationTools like HubSpot, and Zoho CRM, Pipedrive, Salesforce, etc Analytics & ReportingLooker Studio, GA4 (setup leads, in-page analytics, and events), Google Search Console, and Microsoft Clarity Integration ToolsZapier, Pabbly etcAd ToolsBasic understanding of ad platformsgoogle ads, meta ads

Core Job ResponsibilitiesDesign and implement advanced workflows in HubSpot and Zoho CRM for sales and marketing automation Set up and optimize lead scoring, routing, and sequencing logic Build rules of engagement per sales group including task automation, SLA adherence, and notification compliance Create and manage custom CRM modules, fields, and notifications to support sales, marketing, and business-specific needs Ensure end-to-end data hygiene across contacts, companies, deals, and tickets/cases Build cross-object reports, dashboards, and custom formulas for ops visibility Expert-level use of Google Looker Studio and Google Analytics for CRM-integrated reporting Onboard new clients or teams with CRM setup, training, and full workflow implementation Configure website tracking, in-page behavior analytics, and campaign attribution logic integrated to CRM Use tools like Zapier or Pabbly to automate between internal tools and external apps PreferredUnderstanding of finance, accounting, and support operations to align CRM architecture with business needs What Makes You a Better FitEffective CommunicationThis is a US customer-facing role, and exceptional spoken and written English is necessary CollaborationYou will work closely with sales, marketing, and RevOps teams to align strategies AdaptabilityThe ability to navigate fast-paced, evolving environments is crucial Problem-Solving & ProactivityYou should have a keen analytical mindset and be able to resolve operational bottlenecks efficiently Empathy & Customer FocusUnderstanding internal and external customer needs is key to optimizing revenue operations Attention to Detail & Time ManagementStrong organizational skills are expected to manage multiple priorities effectively Growth Mindset & LearningWe value candidates eager to learn, innovate, and grow with us Technical ExpertiseCRM & Workflow AutomationTools like HubSpot, and Zoho CRM, Pipedrive, Salesforce, etc Analytics & ReportingLooker Studio, GA4 (setup leads, in-page analytics, and events), Google Search Console, and Microsoft Clarity Integration ToolsZapier, Pabbly etcAd ToolsBasic understanding of ad platformsgoogle ads, meta ads

Core Job ResponsibilitiesDesign and implement advanced workflows in HubSpot and Zoho CRM for sales and marketing automation Set up and optimize lead scoring, routing, and sequencing logic Build rules of engagement per sales group including task automation, SLA adherence, and notification compliance Create and manage custom CRM modules, fields, and notifications to support sales, marketing, and business-specific needs Ensure end-to-end data hygiene across contacts, companies, deals, and tickets/cases Build cross-object reports, dashboards, and custom formulas for ops visibility Expert-level use of Google Looker Studio and Google Analytics for CRM-integrated reporting Onboard new clients or teams with CRM setup, training, and full workflow implementation Configure website tracking, in-page behavior analytics, and campaign attribution logic integrated to CRM Use tools like Zapier or Pabbly to automate between internal tools and external apps PreferredUnderstanding of finance, accounting, and support operations to align CRM architecture with business needs What Makes You a Better FitEffective CommunicationThis is a US customer-facing role, and exceptional spoken and written English is necessary CollaborationYou will work closely with sales, marketing, and RevOps teams to align strategies AdaptabilityThe ability to navigate fast-paced, evolving environments is crucial Problem-Solving & ProactivityYou should have a keen analytical mindset and be able to resolve operational bottlenecks efficiently Empathy & Customer FocusUnderstanding internal and external customer needs is key to optimizing revenue operations Attention to Detail & Time ManagementStrong organizational skills are expected to manage multiple priorities effectively Growth Mindset & LearningWe value candidates eager to learn, innovate, and grow with us Technical ExpertiseCRM & Workflow AutomationTools like HubSpot, and Zoho CRM, Pipedrive, Salesforce, etc Analytics & ReportingLooker Studio, GA4 (setup leads, in-page analytics, and events), Google Search Console, and Microsoft Clarity Integration ToolsZapier, Pabbly etcAd ToolsBasic understanding of ad platformsgoogle ads, meta ads

Core Job ResponsibilitiesDesign and implement advanced workflows in HubSpot and Zoho CRM for sales and marketing automation Set up and optimize lead scoring, routing, and sequencing logic Build rules of engagement per sales group including task automation, SLA adherence, and notification compliance Create and manage custom CRM modules, fields, and notifications to support sales, marketing, and business-specific needs Ensure end-to-end data hygiene across contacts, companies, deals, and tickets/cases Build cross-object reports, dashboards, and custom formulas for ops visibility Expert-level use of Google Looker Studio and Google Analytics for CRM-integrated reporting Onboard new clients or teams with CRM setup, training, and full workflow implementation Configure website tracking, in-page behavior analytics, and campaign attribution logic integrated to CRM Use tools like Zapier or Pabbly to automate between internal tools and external apps PreferredUnderstanding of finance, accounting, and support operations to align CRM architecture with business needs What Makes You a Better FitEffective CommunicationThis is a US customer-facing role, and exceptional spoken and written English is necessary CollaborationYou will work closely with sales, marketing, and RevOps teams to align strategies AdaptabilityThe ability to navigate fast-paced, evolving environments is crucial Problem-Solving & ProactivityYou should have a keen analytical mindset and be able to resolve operational bottlenecks efficiently Empathy & Customer FocusUnderstanding internal and external customer needs is key to optimizing revenue operations Attention to Detail & Time ManagementStrong organizational skills are expected to manage multiple priorities effectively Growth Mindset & LearningWe value candidates eager to learn, innovate, and grow with us Technical ExpertiseCRM & Workflow AutomationTools like HubSpot, and Zoho CRM, Pipedrive, Salesforce, etc Analytics & ReportingLooker Studio, GA4 (setup leads, in-page analytics, and events), Google Search Console, and Microsoft Clarity Integration ToolsZapier, Pabbly etcAd ToolsBasic understanding of ad platformsgoogle ads, meta ads

Core Job ResponsibilitiesDesign and implement advanced workflows in HubSpot and Zoho CRM for sales and marketing automation Set up and optimize lead scoring, routing, and sequencing logic Build rules of engagement per sales group including task automation, SLA adherence, and notification compliance Create and manage custom CRM modules, fields, and notifications to support sales, marketing, and business-specific needs Ensure end-to-end data hygiene across contacts, companies, deals, and tickets/cases Build cross-object reports, dashboards, and custom formulas for ops visibility Expert-level use of Google Looker Studio and Google Analytics for CRM-integrated reporting Onboard new clients or teams with CRM setup, training, and full workflow implementation Configure website tracking, in-page behavior analytics, and campaign attribution logic integrated to CRM Use tools like Zapier or Pabbly to automate between internal tools and external apps PreferredUnderstanding of finance, accounting, and support operations to align CRM architecture with business needs What Makes You a Better FitEffective CommunicationThis is a US customer-facing role, and exceptional spoken and written English is necessary CollaborationYou will work closely with sales, marketing, and RevOps teams to align strategies AdaptabilityThe ability to navigate fast-paced, evolving environments is crucial Problem-Solving & ProactivityYou should have a keen analytical mindset and be able to resolve operational bottlenecks efficiently Empathy & Customer FocusUnderstanding internal and external customer needs is key to optimizing revenue operations Attention to Detail & Time ManagementStrong organizational skills are expected to manage multiple priorities effectively Growth Mindset & LearningWe value candidates eager to learn, innovate, and grow with us Technical ExpertiseCRM & Workflow AutomationTools like HubSpot, and Zoho CRM, Pipedrive, Salesforce, etc Analytics & ReportingLooker Studio, GA4 (setup leads, in-page analytics, and events), Google Search Console, and Microsoft Clarity Integration ToolsZapier, Pabbly etcAd ToolsBasic understanding of ad platformsgoogle ads, meta ads

Core Job ResponsibilitiesDesign and implement advanced workflows in HubSpot and Zoho CRM for sales and marketing automation Set up and optimize lead scoring, routing, and sequencing logic Build rules of engagement per sales group including task automation, SLA adherence, and notification compliance Create and manage custom CRM modules, fields, and notifications to support sales, marketing, and business-specific needs Ensure end-to-end data hygiene across contacts, companies, deals, and tickets/cases Build cross-object reports, dashboards, and custom formulas for ops visibility Expert-level use of Google Looker Studio and Google Analytics for CRM-integrated reporting Onboard new clients or teams with CRM setup, training, and full workflow implementation Configure website tracking, in-page behavior analytics, and campaign attribution logic integrated to CRM Use tools like Zapier or Pabbly to automate between internal tools and external apps PreferredUnderstanding of finance, accounting, and support operations to align CRM architecture with business needs What Makes You a Better FitEffective CommunicationThis is a US customer-facing role, and exceptional spoken and written English is necessary CollaborationYou will work closely with sales, marketing, and RevOps teams to align strategies AdaptabilityThe ability to navigate fast-paced, evolving environments is crucial Problem-Solving & ProactivityYou should have a keen analytical mindset and be able to resolve operational bottlenecks efficiently Empathy & Customer FocusUnderstanding internal and external customer needs is key to optimizing revenue operations Attention to Detail & Time ManagementStrong organizational skills are expected to manage multiple priorities effectively Growth Mindset & LearningWe value candidates eager to learn, innovate, and grow with us Technical ExpertiseCRM & Workflow AutomationTools like HubSpot, and Zoho CRM, Pipedrive, Salesforce, etc Analytics & ReportingLooker Studio, GA4 (setup leads, in-page analytics, and events), Google Search Console, and Microsoft Clarity Integration ToolsZapier, Pabbly etcAd ToolsBasic understanding of ad platformsgoogle ads, meta ads

Core Job ResponsibilitiesDesign and implement advanced workflows in HubSpot and Zoho CRM for sales and marketing automation Set up and optimize lead scoring, routing, and sequencing logic Build rules of engagement per sales group including task automation, SLA adherence, and notification compliance Create and manage custom CRM modules, fields, and notifications to support sales, marketing, and business-specific needs Ensure end-to-end data hygiene across contacts, companies, deals, and tickets/cases Build cross-object reports, dashboards, and custom formulas for ops visibility Expert-level use of Google Looker Studio and Google Analytics for CRM-integrated reporting Onboard new clients or teams with CRM setup, training, and full workflow implementation Configure website tracking, in-page behavior analytics, and campaign attribution logic integrated to CRM Use tools like Zapier or Pabbly to automate between internal tools and external apps PreferredUnderstanding of finance, accounting, and support operations to align CRM architecture with business needs What Makes You a Better FitEffective CommunicationThis is a US customer-facing role, and exceptional spoken and written English is necessary CollaborationYou will work closely with sales, marketing, and RevOps teams to align strategies AdaptabilityThe ability to navigate fast-paced, evolving environments is crucial Problem-Solving & ProactivityYou should have a keen analytical mindset and be able to resolve operational bottlenecks efficiently Empathy & Customer FocusUnderstanding internal and external customer needs is key to optimizing revenue operations Attention to Detail & Time ManagementStrong organizational skills are expected to manage multiple priorities effectively Growth Mindset & LearningWe value candidates eager to learn, innovate, and grow with us Technical ExpertiseCRM & Workflow AutomationTools like HubSpot, and Zoho CRM, Pipedrive, Salesforce, etc Analytics & ReportingLooker Studio, GA4 (setup leads, in-page analytics, and events), Google Search Console, and Microsoft Clarity Integration ToolsZapier, Pabbly etcAd ToolsBasic understanding of ad platformsgoogle ads, meta ads

Core Job ResponsibilitiesDesign and implement advanced workflows in HubSpot and Zoho CRM for sales and marketing automation Set up and optimize lead scoring, routing, and sequencing logic Build rules of engagement per sales group including task automation, SLA adherence, and notification compliance Create and manage custom CRM modules, fields, and notifications to support sales, marketing, and business-specific needs Ensure end-to-end data hygiene across contacts, companies, deals, and tickets/cases Build cross-object reports, dashboards, and custom formulas for ops visibility Expert-level use of Google Looker Studio and Google Analytics for CRM-integrated reporting Onboard new clients or teams with CRM setup, training, and full workflow implementation Configure website tracking, in-page behavior analytics, and campaign attribution logic integrated to CRM Use tools like Zapier or Pabbly to automate between internal tools and external apps PreferredUnderstanding of finance, accounting, and support operations to align CRM architecture with business needs What Makes You a Better FitEffective CommunicationThis is a US customer-facing role, and exceptional spoken and written English is necessary CollaborationYou will work closely with sales, marketing, and RevOps teams to align strategies AdaptabilityThe ability to navigate fast-paced, evolving environments is crucial Problem-Solving & ProactivityYou should have a keen analytical mindset and be able to resolve operational bottlenecks efficiently Empathy & Customer FocusUnderstanding internal and external customer needs is key to optimizing revenue operations Attention to Detail & Time ManagementStrong organizational skills are expected to manage multiple priorities effectively Growth Mindset & LearningWe value candidates eager to learn, innovate, and grow with us Technical ExpertiseCRM & Workflow AutomationTools like HubSpot, and Zoho CRM, Pipedrive, Salesforce, etc Analytics & ReportingLooker Studio, GA4 (setup leads, in-page analytics, and events), Google Search Console, and Microsoft Clarity Integration ToolsZapier, Pabbly etcAd ToolsBasic understanding of ad platformsgoogle ads, meta ads

Back Key Responsibilities Develop conversational agents using platforms like Google Dialog flow CX, integrating with backend systems and APIs as needed Collaborate with conversational designers to bring flows, intents, and responses to life in production environments Use CCAI/CCAIP tools, including Dialog flow, Agent Assist, and Contact Center AI integrations, to build solutions within cloud-based environments like Google Cloud Test and tune bots for accuracy, latency, tone, and customer satisfaction Add training phrases, fallback strategies, and conditional logic to improve outcomes Support CI/CD pipelines for conversational experiences and use tools to monitor bot health and user interactions Partner with design, product, QA, and operations teams to ensure seamless experiences across digital and voice channels Ensure conversational solutions meet privacy, compliance, and security standards Required Qualifications To Be Successful In This Role Experience in conversational AI, backend development, or chatbot frameworks Hands-on experience with Google Dialog flow CX, CCAI Connectors, and CCAIP Studio Familiarity with Node js, Python, or other scripting languages for webhook development Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Hybrid) Years of Experience8-10 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment

Back Key Responsibilities Design, map, and document conversational flows that reflect customer needs and business goals across various channels (voice, chat, messaging platforms, etc ) Write natural, empathetic dialogues that feel intuitive and authentic, ensuring a positive user experience Work closely with product, design, and AI teams to ensure the conversational strategy aligns with the companys vision, customer expectations, and business requirements Lead brainstorming sessions to evolve conversation strategies and bring innovative solutions Continuously test and refine conversational flows to ensure a seamless, user-friendly experience Analyze customer interaction data to identify patterns, pain points, and opportunities for improvement Utilize tools and platforms like Google Dialog flow, IBM Watson, or other conversational AI platforms to develop and optimize conversational agents Stay updated on industry trends and technologies in AI and conversational design to continuously improve and innovate Collaborate with AI engineers to implement feedback loops and fine-tune AI models to improve responses, tone, and accuracy Train conversational agents by providing examples and adjusting dialogues based on user behavior and feedback Measure and report on key performance metrics (such as engagement rates, conversation success, and customer satisfaction) to assess and optimize performance Required Qualifications To Be Successful In This Role Experience in conversational design, UX writing, or a related field, particularly in the AI or technology industry Strong experience with CCAI platforms (e g , Google Dialog flow, Microsoft Bot Framework, or similar) Background in designing conversational experiences for voice assistants, chatbots, and virtual agents Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Hybrid) Years of Experience8-10 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment