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7.0 - 12.0 years
7 - 10 Lacs
Indore, Pune
Work from Office
Implement and configure tracking in Google Analytics, Firebase, and Google Tag Manager to effectively track web and app key performance metrics, and marketing activities. Contribute to analytics strategy and planning to improve our measurement capabilities. Effectively collaborate with cross-functional peers to deliver high quality measurement of web and app performance. Delivers high quality implementations within data collection project timelines. Ensure the quality and consistency of event taxonomy and data flows. Collaborate with various business teams such as Development, Product, Marketing and Business Intelligence, to understand the requirements of data needed to drive business decisions. Technical documentation writing related to event taxonomy and data layer implementation requirements. Troubleshoot tracking and diagnose issues within source code, platform configurations, and tracking tags; providing recommendations for improvement and implementing solution. Communicate effectively with developers to explain what an implementation is designed to accomplish.Knowledge, Skills and Abilities:Required: SME in Google Analytics and Google Tag Manager. Strong knowledge of the web data layer. Ability to collaborate with several cross-functional internal and external groups to understand measurement requirements and execute a tracking strategy. Strong interpersonal and written communication skills. Demonstrated adaptability, flexibility, and resilience in ambiguous/undefined environments. Effective troubleshooting and problem-solving skills. Agile delivery environment. Strong attention to detail.Experience : 7+ years of experience working with and implementation of Google Analytics, Firebase, and GTM. 7+ years of experience working with JavaScript, HTML.
Posted 1 week ago
6.0 - 11.0 years
13 - 17 Lacs
Bengaluru
Work from Office
6+ years of industry work experience Experience extracting data from a variety of sources, and a desire to expand those skills Worked on Google Looker tool Worked on Big Query and GCP technologies Strong SQL and Spark knowledge Excellent Data Analysis skills. Must be comfortable with querying and analyzing large amount of data on Hadoop HDFS using Hive and Spark Knowledge of Financial Accounting is a bonus Work independently with cross functional team and drive towards the resolution Experience with Object oriented programming using python and its design patterns Experience handling Unix systems, for optimal usage to host enterprise web applications GCP certifications preferred. Payments Industry Background good to have Candidate who has been part to google Cloud Migration is an ideal Fit Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 3-5 years of experience Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications Preferred technical and professional experience 6+ years of industry work experience Experience extracting data from a variety of sources, and a desire to expand those skills Worked on Google Looker tool
Posted 1 week ago
6.0 - 11.0 years
13 - 17 Lacs
Gurugram
Work from Office
6+ years of industry work experience Experience extracting data from a variety of sources, and a desire to expand those skills Worked on Google Looker tool Worked on Big Query and GCP technologies Strong SQL and Spark knowledge Excellent Data Analysis skills. Must be comfortable with querying and analyzing large amount of data on Hadoop HDFS using Hive and Spark Knowledge of Financial Accounting is a bonus Work independently with cross functional team and drive towards the resolution Experience with Object oriented programming using python and its design patterns Experience handling Unix systems, for optimal usage to host enterprise web applications GCP certifications preferred. Payments Industry Background good to have Candidate who has been part to google Cloud Migration is an ideal Fit Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 3-5 years of experience Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications Preferred technical and professional experience 6+ years of industry work experience Experience extracting data from a variety of sources, and a desire to expand those skills Worked on Google Looker tool
Posted 1 week ago
1.0 - 6.0 years
4 - 8 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hi , We are hiring for the Leading ITES Company for Content Writer/Editor Role. Salary: 8 LPA Max Location: Gurgaon Overview The Content Writer/Editor is responsible for creating, editing, and optimizing high-quality content across various digital platforms, including websites, blogs, social media, email campaigns, and marketing materials. The role involves researching and organizing information to produce engaging and brand-aligned copy that reflects the company's vision. The writer collaborates with content developers and designers to ensure consistency in messaging and visual presentation. Requirements: Any Graduate + Minimum 1 Year in Content Writing Proficiency in MS Office, Google Docs, and spreadsheets. Job Description: Minimum 1 to 6 years of Experience as a Content Writer/Editor Research and organize information sources Content writers research the details of the product to develop content or write an article that aims to reflect the company's ideals and vision. Create clear and innovative headlines and body copy. Write content for websites, blogs, social media, case studies, banners, email templates, and campaigns. Collaborate with content developers and designers to ensure alignment with the brand.
Posted 1 week ago
1.0 - 6.0 years
4 - 8 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hi , We are hiring for the Leading ITES Company for Content Writer/Editor Role. Salary: 8 LPA Max Location: Gurgaon Overview The Content Writer/Editor is responsible for creating, editing, and optimizing high-quality content across various digital platforms, including websites, blogs, social media, email campaigns, and marketing materials. The role involves researching and organizing information to produce engaging and brand-aligned copy that reflects the companys vision. The writer collaborates with content developers and designers to ensure consistency in messaging and visual presentation. Requirements: Any Graduate + Minimum 1 Year in Content Writing Proficiency in MS Office, Google Docs, and spreadsheets. Job Description: Minimum 1 to 6 years of Experience as a Content Writer/Editor Research and organize information sources Content writers research the details of the product to develop content or write an article that aims to reflect the company's ideals and vision. Create clear and innovative headlines and body copy. Write content for websites, blogs, social media, case studies, banners, email templates, and campaigns. Collaborate with content developers and designers to ensure alignment with the brand.
Posted 1 week ago
4.0 - 7.0 years
8 - 12 Lacs
Mumbai, Mumbai Suburban
Work from Office
Experience: - (7+) Years (minimum 3 yrs in cloud/Software services/ managed service) Qualification: Any Graduate and Post Gradate Job Description: Develop a strong presence within territory with both customers and partners Drive revenue and deliver quarterly target numbers. Build and manage relationships with enterprise and mid -market customers Qualify opportunities and build business pipeline Understand customer problems and work with technical team to build solutions. Presentation of solutions to Senior Management in customer organizations. Commercial negotiations and close orders for products and services Work closely with partner organizations and build joint go to market strategy and execute the strategies. Desired Candidate: 8+ years in sales majorly in Domestic sales in Cloud Solutions/ Software/ IT Solutions/ Software (SaaS) Experience of services selling like Managed Services or Software services Track record of meeting the quota numbers from year-on-year Strong knowledge of cloud solutions - preferably AWS, Azure, Google or Managed Hosting vendors. Fundamental knowledge of IT architecture preferred. Consultative or solution selling experience of 3-4 years. Experience selling Enterprise software, IT solutions, Software ( SaaS ) etc. Engage with strategic alliance partners to drive mutually beneficial revenue opportunities Significant experience with face-to-face presentations to executive level decision makers Show consistent success with a maintaining and building client relationships within an enterprise account base Experience creating and developing long-term client relationships Evidence of high performance, entrepreneurial spirit and team player
Posted 1 week ago
6.0 - 9.0 years
15 - 27 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Roles and Responsibilities Design, develop, test, and deploy scalable and efficient Node.js applications using Google Cloud Platform services such as Kubernetes Engine (GKE) and Cloud Run. Collaborate with cross-functional teams to identify requirements and implement solutions that meet business needs. Ensure high availability, scalability, and performance of cloud-based systems by implementing monitoring tools and logging best practices. Troubleshoot issues related to container runtime environment configuration on GKE clusters. Participate in code reviews to ensure adherence to coding standards and best practices. Desired Candidate Profile 6-9 years of experience in developing Node.js applications with expertise in microservices architecture design principles. Strong understanding of Google Cloud Platform services including Kubernetes Engine (GKE), Cloud Run, Pub/Sub Messaging Service. Experience working with Docker containers orchestration using Kubernetes or similar tools like Swarm Mode.
Posted 1 week ago
2.0 - 7.0 years
9 - 19 Lacs
Navi Mumbai, India, Mumbai (All Areas)
Work from Office
USV, a top-15 pharmaceutical company in India, excels in the diabetes and cardio sectors. We have a presence in over 65 countries with our dynamic team of over 7,000 across generations. Our commitment to brand building is evident in our popular products like Glycomet GP, Ecosprin AV, Jalra, Tazloc, Glynase, MVI and more. Join USV and be part of our journey as we continue to innovate, transform lives, and shape the future of healthcare. Job Title: Business Intelligence Manager Designation: Business Intelligence Manager (Individual Contributor role) Department/Function: Sales & Marketing Reporting To: VP - Sales & Marketing Direct Reportees: Nil Location: HO @ Govandi, Mumbai Working - 5 Days with alternate Saturdays i.e; 1st, 3rd & 5th from Office Job Summary : The Business Intelligence Manager will be instrumental in driving business growth and leading strategic improvement initiatives within the pharmaceutical organization. This role entails close collaboration with cross-functional teams to identify and analyze business needs, uncover opportunities, and develop data-driven solutions. The position focuses on leveraging advanced analytics and actionable insights to enhance decision-making, optimize processes, and achieve impactful business outcomes. Key Responsibilities Business Needs Assessment: Collaborate with stakeholders to thoroughly understand and assess business needs, translating them into clear, actionable requirements for innovative solutions. Advanced Data Analysis: Analyze large and complex datasets using advanced tools to uncover trends, generate actionable insights, and drive informed business decisions. Solution Design and Development: Create compelling business cases and proposals for solutions, including process enhancements, technology integrations, and organizational optimizations to support business growth. Stakeholder Collaboration: Build and maintain strong communication channels with stakeholders, including senior leadership, ensuring alignment, transparency, and buy-in throughout the solution development process. End-to-End Project Management: Lead projects from conception to completion, ensuring timely delivery, adherence to budgets, and alignment with strategic goals. Continuous Process Optimization: Identify and implement opportunities for streamlining processes to improve efficiency, effectiveness, and overall operational performance. Regulatory Adherence: Ensure all proposed and implemented solutions comply with industry standards and regulatory requirements, such as FDA guidelines, safeguarding organizational integrity and compliance. Requirements 1. Education: Bachelor's degree in Mathematics, Engineering, Business Administration, or a related field. MBA or an advanced degree in Business Analytics, Data Science, or related fields is preferred. Additional certifications in analytics tools or methodologies (e.g., Power BI, SQL, or Python) are a plus. 2. Experience: 3–5 years of experience in the pharmaceutical industry, preferably in a business intelligence, data analytics, or related role. Proven track record in delivering actionable insights and driving data-driven decision-making in sales and marketing contexts. 3. Skills: Analytical Expertise: Strong proficiency in handling and analyzing large datasets to uncover trends and opportunities. Technical Proficiency: Skilled in tools such as Power BI, Tableau, google workspace Excel, SQL, Python, and data visualization frameworks. AI/ML Knowledge: Familiarity with advanced analytics, predictive modeling, and machine learning algorithms is an advantage. Pharmaceutical Knowledge: Comprehensive understanding of industry trends, regulations (e.g., FDA), and sales force effectiveness metrics. Problem-Solving Ability: Strong critical thinking skills with a solution-oriented approach to complex business challenges. Communication Skills: Excellent ability to communicate insights effectively to diverse audiences, including senior leadership, through presentations and dashboards. Project Management: Demonstrated capability to manage multiple priorities in a fast-paced environment, delivering on time and within budget. Stakeholder Collaboration: Ability to work cross-functionally and foster alignment among teams to achieve common objectives.
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call santoshi 9176198282 for more info Thanks, santoshi 9176198282
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Pune, Chennai
Work from Office
Opening for Freshers in BPO Domain for Voice process Night shift. Good comm req Mumbai, Chennai, Bangalore, Hyderabad Freshers & experience with excellent communication skills US shift (6:30pm to 3:30am) Sat & Sun off Cab will be provided Work From Office AR caller / Customer / Technical Support (International Voice) Sal 18k To 30k net Pls call Nivetha 9884676582 for more info Thanks Nivetha 9884676582
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Pune, Chennai
Work from Office
We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Sangeeta 9176078282 for more info Thanks, Sangeta 9176078282
Posted 1 week ago
10.0 - 15.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Happiest Minds Technologies Limited (NSE: HAPPSTMNDS), a Mindful IT Company, enables digital transformationfor enterprises and technology providers by delivering seamless customerexperiences, business efficiency and actionable insights. We do this byleveraging a spectrum of disruptive technologies such as: artificialintelligence, blockchain, cloud, digital process automation, internet ofthings, robotics/drones, security, virtual/ augmented reality, etc. Positionedas Born Digital. Born Agile, our capabilities span Product DigitalEngineering Services (PDES), Generative AI Business Services (GBS) andInfrastructure Management Security Services (IMSS). We deliver these services across industry groups: Banking, Financial ServicesInsurance (BFSI), EdTech, Healthcare Life Sciences, Hi-Tech andMedia Entertainment, Industrial, Manufacturing, Energy Utilities,and Retail, CPG Logistics. The company has been recognized for its excellence in Corporate Governancepractices by Golden Peacock and ICSI. A Great Place to Work Certified company,Happiest Minds is headquartered in Bengaluru, India with operations in theU.S., UK, Canada, Australia, and the Middle East. Roles Responsibilities Node Architect. 10+ years of experience in architecturedesign backend development. Proven experience as a Solution Architect or similar role. Expertise in Node.js and NestJS, MySQL and MongoDB, RESTful APIs,Google MapsAPI integration, AWS Lambda (Good to have) Experience with Adobe Experience Manager (AEM). Lead the design and development of scalable and robust backend architectures. Provide technical leadership and guidance to the development team. Design and develop RESTful APIs using Node.js and NestJS. Work with MySQL and MongoDB for database management and optimization. Integrate with Google Maps and other third-party APIs. Collaborate with front-end developers to ensure seamless integration ofuser-facing elements with server-side logic. Ensure the scalability, performance, and security of applications. Write and review clean, maintainable, and efficient code. Implement and manage serverless functions using AWS Lambda Regularly deploying, testing, and developing new, creative websites. Effectively design, maintain, and track the PHP web applications. Use common web development tools to create scalable, reliable apps and maintain them. Make changes as per customer feedback. Do cross-browser testing. When preparing solutions, use tools to create client-specific interfaces, data analysis libraries, and workflows. Skillset : Understanding of PHP web frameworks like Laravel, Yii, and CodeIgniter. Familiarity with front-end technologies, including HTML5, JavaScript, and CSS3. Knowledge of PHP object-oriented programming. Prior knowledge of building scalable applications. Competent with Git, Mercurial, CVS, and SVN, among other code versioning systems. Databases in SQL and NoSQL are familiar. Systems used : Linux distributions , docker
Posted 1 week ago
4.0 - 8.0 years
12 - 17 Lacs
Gurugram
Work from Office
Financial Statement Preparation: Prepare and review financial statements, ensuring they are accurate and comply with IND AS / IFRS accounting standards and regulatory requirements. Reporting Coordination: Manage the preparation of quarterly and annual reports for shareholders and regulatory authorities, ensuring timely and accurate submission. Audits: Timely completion of internal, statutory and quarterly audit(s) for group consolidation. Consolidation of Financial Statements: Oversee the consolidation of financial statements for the company and its subsidiaries, ensuring consistency and accuracy. Regulatory Compliance: Stay informed about changes in financial regulations and implement necessary adjustments to the financial reporting processes. Team Management: Manage the executive team, providing guidance, support, and performance evaluations to ensure effective financial operations. Accounting Entries Control: Oversee and control accounting entries, ensuring accuracy and completeness in financial records. Internal Control Systems: Develop and maintain robust internal control systems to ensure the accuracy and integrity of financial reporting. Risk Assessment: Conduct regular assessments of financial processes and controls, identifying potential risks and implementing strategies to mitigate them. Cross-Departmental Collaboration: Work closely with other departments to gather financial information and support business initiatives, ensuring alignment with overall company goals. Qualifications: CA, CPA, ACCA orsimilar. 4-5years of experience in financial reporting, consolidation, and compliance. Strong knowledge of IND AS/IFRS accounting standards and financial regulations. Proven experience in team management and oversight of accounting entries. Excellent analytical, organizational, and communication skills. Ability to handle multiple priorities and work effectively under pressure. Proficiency in using accounting software, Google Spreadsheets, Microsoft Office applications particularly Excel
Posted 1 week ago
2.0 - 4.0 years
2 - 3 Lacs
Udupi
Work from Office
Responsibilities: * Manage social media campaigns across platforms like Instagram, Facebook & YouTube. * Optimize online advertising with SEO strategies & analyze results. * Create engaging content for digital channels. Annual bonus
Posted 1 week ago
2.0 - 4.0 years
0 - 0 Lacs
Chennai
Work from Office
Company Description Lemonpeak offers a comprehensive range of software solutions and advanced technology services through Lemonpeak Software, Lemonpeak BPO, and Lemonpeak IT infra management. With over a decade of service excellence, Lemonpeak is a trusted partner for key businesses. The company fosters a people-centric work environment with career development opportunities and a focus on collaboration and innovation. Objectives of the role Assist with initiatives that drive brand awareness, trial, and distribution, including day-to-day execution of marketing campaigns, promotions, and sales support. Support the development of sales and marketing materials, adapting scopes, timelines, and deliverables for maximum benefit. Responsibilities The Digital Marketing Expert will be responsible for communication, marketing, social media marketing and marketing strategy activities. Plan and implement marketing campaigns for brand building and lead generation, aligning with overall company goals and sales targets. Help gather and analyse data to reach insights about company sales, target. Contribute to lead-generation and customer-acquisition activities, such as sales enablement, media promotion. Measure and report performance of marketing campaigns, gain insights, and assess against goals. Required skills Years of experience : 2 years to 4 years Good Communication Hands on experience: SEO, SMM, PPC, Mail Champaign, US Market, Data Analytics, Google Ads, Paid Marketing Years of experience : Fresher Good Communication 6 months of Internship experience related to any marketing fields. Must know any Social media marketing Preferred qualifications -MBA Degree in marketing, business, or related field. -Professional certification (Google Ads, Google Analytics) -Paid Marketing skill is preferable -Must know about US market Shift Timings (night shift): 6 PM-3 AM/ 7PM-4AM/ 8 PM-5 AM Looking for immediate joiners Workspace: Office CONTACT: FRANKLIN JOSEPH / 8056227855 Pooja / 6383155173 Rekha / 9884638094
Posted 1 week ago
3.0 - 4.0 years
10 - 14 Lacs
Noida
Work from Office
Responsibilities: * Design, develop, test & maintain Flutter apps using Dart & Firebase * Collaborate with cross-functional teams on project requirements & deliverables * Project is very easy if you have right skills. Work from home Food allowance Performance bonus Referral bonus
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Greater Noida
Work from Office
Hiring a skilled Video Editor! Edit high-quality videos, remix sound, manage YouTube, and use AI effects. Apply now with your portfolio!
Posted 1 week ago
0.0 - 5.0 years
3 - 6 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Job description Closing clients - from Business presentation to warm leads to eventually signing up clients. Handling a team of outbound marketing executives. Setting goals, guiding the team towards achieving those goals. Required Candidate profile IMMEDIATE JOINER. PLEASANT ATTITUDE. COMMUNICATION SKILLS. WILLINGNESS TO LEARN AND DEVELOP IN SALES AND MARKETING . Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.
Posted 1 week ago
5.0 - 8.0 years
15 - 25 Lacs
Pune
Hybrid
So, what’s the role all about? We are seeking a skilled and experienced Developer with expertise in .net programming along with knowledge on LLM and AI to join our dynamic team. As a Contact Center Developer, you will be responsible for developing and maintaining contact center applications, with a specific focus on AI functionality. Your role will involve designing and implementing robust and scalable AI solutions, ensuring efficient agent experience. You will collaborate closely with cross-functional teams, including software developers, system architects, and managers, to deliver cutting-edge solutions that enhance our contact center experience. How will you make an impact? Develop, enhance, and maintain contact center applications with an emphasis on copilot functionality. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Perform system analysis, troubleshooting, and debugging to identify and resolve issues. Conduct regular performance monitoring and optimization of code to ensure optimal customer experiences. Maintain documentation, including technical specifications, system designs, and user manuals. Stay up to date with industry trends and emerging technologies in contact center, AI, LLM and .Net development and apply them to enhance our systems. Participate in code reviews and provide constructive feedback to ensure high-quality code standards. Deliver high quality, sustainable, maintainable code. Participate in reviewing design and code (pull requests) for other team members – again with a secure code focus. Work as a member of an agile team responsible for product development and delivery Adhere to agile development principles while following and improving all aspects of the scrum process. Follow established department procedures, policies, and processes. Adheres to the company Code of Ethics and CXone policies and procedures. Excellent English and experience in working in international teams are required. Have you got what it takes? BS or MS in Computer Science or related degree 5-8 years’ experience in software development. Strong knowledge of working and developing Microservices. Design, develop, and maintain scalable .NET applications specifically tailored for contact center copilot solutions using LLM technologies. Good understanding of .Net and design patterns and experience in implementing the same Experience in developing with REST API Integrate various components including LLM tools, APIs, and third-party services within the .NET framework to enhance functionality and performance. Implement efficient database structures and queries (SQL/NoSQL) to support high-volume data processing and real-time decision-making capabilities. Utilize Redis for caching frequently accessed data and optimizing query performance, ensuring scalable and responsive application behavior. Identify and resolve performance bottlenecks through code refactoring, query optimization, and system architecture improvements. Conduct thorough unit testing and debugging of applications to ensure reliability, scalability, and compliance with specified requirements. Utilize Git or similar version control systems to manage source code and coordinate with team members on collaborative projects. Experience with Docker/Kubernetes is a must. Experience with cloud service provider - Amazon Web Services (AWS) is must. Experience with AWS Could on any technology (preferred are Kafka, EKS, Kubernetes) Experience with Continuous Integration workflow and tooling. Stay updated with industry trends, emerging technologies, and best practices in .NET development and LLM applications to drive innovation and efficiency within the team. You will have an advantage if you also have: Strong communication skills Experience with cloud service provider like Amazon Web Services (AWS), Google Cloud Engine, Azure or equivalent Cloud provider is a must. Experience with ReactJS. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7443 Reporting into: Sandip Bhattcharjee Role Type: Individual Contributor
Posted 1 week ago
10.0 - 15.0 years
16 - 20 Lacs
Mumbai
Work from Office
10+ Yrs of overall experience 6+ yrs of relevant experience in cloud. Should have a good verbal and written communication. Expertise on Virtualization Hypervisors, Google, AWS, Azure cloud. Expertise on premises to cloud management. Maintaining and updating infrastructure design/build document sets Should have worked under ITIL Framework. Experience on multiple cloud and on premises technology, good hands-on experience on Windows, Active Directory, networking, security, and troubleshooting Should have good working knowledge of Virtualization Hypervisors. VMware, Hyper-V would be preferred ones. Create infrastructure estimate and cost management. Should have good grasping power and willingness to learn and acquire knowledge about the technologies they might have not worked upon, however it called for. Should have worked in AWS and azure services such as - VPC, EC2, S3, ELB, Firewall etc, Should have worked in AWS and Azure services such as Vnet, VMs, Resource groups, Load balancers, Storage. Etc. Ensure all Service Desk tickets are resolved within WNS agreed SLA. Escalation and troubleshooting of Infrastructure specific incidents from Service Desk & Incident Management. Escalate calls to the next level as & when required to the respective Backend teams and SMEs and follow up to its closure with a complete resolution. Provide accurate shift handovers. Rotational shifts (including night) Coordination with external vendor for the Issue resolution and solution optimization. Must - AWS, AZURE and google cloud management and security, migration, access management, manage high availability, DR strategy, cost saving. Advantage - cost management, Audit management, documentation, and automation.
Posted 1 week ago
3.0 - 5.0 years
50 - 55 Lacs
Pune, Bengaluru
Work from Office
: Job TitleSenior Site Reliability Engineering (SRE) Lead, VP LocationPune, India Role Description We are seeking a Senior Site Reliability Engineering (SRE) Lead to architect, automate, and maintain highly reliable, scalable systems. This role blends software and systems engineering to build and operate large-scale, distributed, fault-tolerant infrastructure. You will lead a team of SREs, drive automation-first strategies, and ensure the high availability and performance of our services. Mission Statement: To champion a culture of reliability, automation, and continuous improvement by building resilient systems, eliminating manual toil, and aligning operational excellence with business impact. Vision Statement: To create a future where reliability is embedded in every layer of our technologywhere systems are self-healing, deployments are seamless, and customer experiences are consistently exceptional. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Leadership & Strategy Lead and mentor a team of SREs, fostering a culture of reliability and continuous improvement. Define and execute the SRE roadmap aligned with business and engineering goals. Collaborate with cross-functional teams to ensure system reliability and scalability. System Reliability & Performance Design and implement robust monitoring, alerting, and incident response systems. Ensure high availability and performance of production systems. Conduct root cause analysis and lead post-mortem processes for major incidents. Automation & Tooling Champion an automation-first mindset across infrastructure and operations. Design and implement scalable automation solutions for deployment, configuration management, and system recovery. Develop and maintain infrastructure-as-code using Terraform. Build and optimize CI/CD pipelines using Azure DevOps, or GitHub Actions. Eliminate manual processes by building self-service tools and intelligent automation workflows. Cloud Infrastructure & Operations Manage and optimize cloud environments on Google Cloud Platform (GCP) and Microsoft Azure. Implement and maintain containerized solutions using Docker and Kubernetes. Ensure robust cloud security, networking, compute, and database operations. Monitor systems using Google Cloud Operations Suite and other observability tools. Capacity Planning & Optimization Monitor system performance and plan for future growth. Optimize resource usage and cost-efficiency across cloud and on-prem environments. Security & Compliance Ensure systems meet security and compliance standards. Collaborate with security teams to implement best practices and address vulnerabilities. Your skills and experience Mandatory Technical Skills: Cloud InfrastructureGoogle Cloud Platform (GCP), Microsoft Azure CI/CD ToolsGitLab CI, Azure DevOps, GitHub Infrastructure as CodeTerraform ContainerizationDocker, Kubernetes Cloud Networking & ComputingStrong understanding of cloud architecture, networking, and compute services Cloud DatabasesHands-on experience with cloud-native databases Cloud MonitoringExposure to Google Cloud Operations Suite ProgrammingProficiency in Python Soft Skills: Strong leadership skills to manage and inspire a high-performing team. Excellent communication skills for effective collaboration with stakeholders. Technical proficiency in IT infrastructure, networks, and systems. Ability to manage multiple projects and prioritize effectively. Strong problem-solving aptitude and a proactive mindset. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 1 week ago
6.0 - 9.0 years
30 - 35 Lacs
Pune
Hybrid
Seeking Senior QA Engineer to ensure the quality, reliability, and security of our cloud-native GenAI governance framework. Must develop and maintain automated tests (e.g., Cypress, Playwright, Selenium) for SaaS environments. Required Candidate profile Cloud-native architectures & GenAI workflows. Practical exp. with leading cloud platforms (AWS, Azure, or GCP) & (Docker, Kubernetes). Test automation frameworks (e.g., Cypress, Playwright, Selenium).
Posted 1 week ago
7.0 - 9.0 years
7 - 10 Lacs
Pune
Work from Office
Job Information Job Opening ID ZR_2094_JOB Date Opened 04/01/2024 Industry Technology Job Type Work Experience 7-9 years Job Title Google Analytics Expert City Pune City Province Maharashtra Country India Postal Code 411001 Number of Positions 4 Work locationPune or Indore Implement and configure tracking in Google Analytics, Firebase, and Google Tag Manager to effectively track web and app key performance metrics, and marketing activities. Contribute to analytics strategy and planning to improve our measurement capabilities. Effectively collaborate with cross-functional peers to deliver high quality measurement of web and app performance. Delivers high quality implementations within data collection project timelines. Ensure the quality and consistency of event taxonomy and data flows. Collaborate with various business teams such as Development, Product, Marketing and Business Intelligence, to understand the requirements of data needed to drive business decisions. Technical documentation writing related to event taxonomy and data layer implementation requirements. Troubleshoot tracking and diagnose issues within source code, platform configurations, and tracking tags; providing recommendations for improvement and implementing solution. Communicate effectively with developers to explain what an implementation is designed to accomplish.Knowledge, Skills and Abilities:Required: SME in Google Analytics and Google Tag Manager. Strong knowledge of the web data layer. Ability to collaborate with several cross-functional internal and external groups to understand measurement requirements and execute a tracking strategy. Strong interpersonal and written communication skills. Demonstrated adaptability, flexibility, and resilience in ambiguous/undefined environments. Effective troubleshooting and problem-solving skills. Agile delivery environment. Strong attention to detail.Experience : 7+ years of experience working with and implementation of Google Analytics, Firebase, and GTM. 7+ years of experience working with JavaScript, HTML. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Pune, Chennai
Work from Office
Opening for Freshers in BPO Domain for Voice process Night shift. Good comm req Mumbai, Chennai, Bangalore, Hyderabad Freshers & experience with excellent communication skills US shift (6:30pm to 3:30am) Sat & Sun off Cab will be provided Work From Office AR caller / Customer / Technical Support (International Voice) Sal 18k To 30k net Pls call Nivetha 9884676582 for more info Thanks Nivetha 9884676582
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call santoshi 9176198282 for more info Thanks, santoshi 9176198282
Posted 1 week ago
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