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5.0 - 10.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Product Security Good to have skills : Google Cloud Data TransferMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :GCP Security Architect Cloud Security Strategy, Governance, and ArchitectureWe are seeking an accomplished GCP Security Architect with 12+ years of experience in cloud security architecture, threat modeling, and governance across enterprise-scale environments. This strategic role involves defining secure cloud architecture standards, driving security-first GCP adoption, and automating risk mitigation initiatives across business units. Roles & Responsibilities:Define and implement enterprise-wide GCP security architecture strategy.Design and implement secure GCP architectures aligned with business and compliance needs.Lead design reviews covering IAM (IDP, SSO, MFA), VPC security, VPNs, data encryption, and secure interconnects.Implement Cloud Armor, Cloud Security Command Center, and threat detection pipelines.Conduct threat modeling, risk analysis, and vulnerability assessments for high-impact platforms.Define automated controls and audit checks using Terraform, Cloud Shell, and GCP APIs.Ensure monitoring, logging, and auditing using Cloud Operations Suite.Lead enterprise security design and architecture governance forums.Mentor a team of cloud security professionals and guide platform standardization.Represent GCP security strategy to CISO teams, compliance leadership, and auditors.Define secure-by-design templates and enforce zero-trust access architectures Professional & Technical Skills: Excellent communication skills, including the ability to convey complex security concepts to technical and non-technical stakeholders.Demonstrated proficiency in autonomously managing client relationships with a high level of independence and accountability.Experience of effectively leading teams of various sizes, ranging from small to large, and actively contributing to their skill development and upskilling.Ability to manage multiple tasks and deadlines.Expertise in GCP IAM roles, Identity Federation, and Policy Troubleshooting.Advanced knowledge of VPC SC, KMS, security perimeters, and encryption standards.Hands-on with IaC tools like Terraform, Cloud Shell scripting, and GCP-native tools.Strong understanding of networking protocols, encryption, and authentication mechanisms.Confident communicator with executive presence.Proactive leader capable of owning enterprise transformation initiatives.Strategic thinker with deep technical foundations.- Additional Information:Bachelors or masters degree in engineering or computer science, Information Security, or a related field.Certifications such as Google Cloud Certified Professional Cloud Security Engineer is a must; CISSP or CCSP preferred.- 12+ years in security, including 5+ years specifically with GCP.- This position is based at our Bengaluru office- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
10.0 - 14.0 years
15 - 19 Lacs
Gurugram
Work from Office
Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Google Cloud Platform Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities:- Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI.- Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX.- Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya- Integrate with IVR systems and Proficiency in webhook setup and API integration.- Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks.- Creation of agents in Agent builder and integrating them into end end to pipeline using python.- Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing.- Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities- Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions.- Document technical designs, processes, and setup for various integrations.- Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.- Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms, NLP and techniques.- Experience with chatbot , generative AI models, prompt Engineering.- Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:- The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.- The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions.- A 15 years full time education is required Qualification 15 years full time education
Posted 1 month ago
5.0 - 10.0 years
13 - 17 Lacs
Hyderabad
Work from Office
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Product Security Good to have skills : Google Cloud Data ServicesMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :GCP Security Engineer / Associate Architect Cloud Security Operations & EngineeringWe are looking for GCP Security Engineers / Associate Architects with 5+ years of experience in cloud security engineering and automation. This role supports operational security, control configuration, and secure design practices for GCP workloads. Roles & Responsibilities:Implement GCP security controls:IAM, VPC security, VPNs, KMS, Cloud Armor, and secure networking.Manage GCP identity and access, including SSO, MFA, and federated IDP configurations.Monitor workloads using Cloud Operations Suite and escalate anomalies.Conduct basic threat modeling, vulnerability scanning, and patching processes.Automate security audits and compliance controls using Terraform and Cloud Shell scripting.Assist architects in deploying and maintaining secure-by-default infrastructure.Support audit preparation, policy enforcement, and evidence gathering.Collaborate with cross-functional teams to resolve security alerts and findings.Maintain detailed technical documentation and knowledge sharing resources. Professional & Technical Skills: Working knowledge of IAM, KMS, GCP networking, and cloud policy enforcement.Familiarity with IaC tools (Terraform), scripting, and log analytics.Strong desire to grow in the cloud security domain.Good communication skills and proactive approach to problem-solving.Thrives in a fast-paced, learning-oriented environment. Additional Information:Bachelors degree in Computer Science, IT, or Information Security.Certifications such as Google Cloud Certified Professional Cloud Security Engineer is a must; Associate Cloud Engineer is a plus.- 5+ years in security or cloud engineering, with at least 12 years in GCP.- This position is based at our Bengaluru office- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
5.0 - 8.0 years
4 - 8 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Loyalty Programme Development Lead is responsible for driving the creation, development, and implementation of Clients customer loyalty programs. This role plays a critical part in shaping and executing strategies that enhance customer engagement, loyalty, and lifetime value. The Loyalty Programme Development Lead will collaborate with cross-functional teams, leveraging customer insights, market trends, and innovative approaches to create differentiated loyalty offerings. This position requires both strategic vision and operational expertise to ensure that Clients loyalty programs meet customer needs, drive business growth, and deliver measurable results.Role requires Digital Marketing Ads & Promotion creation/designCampaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for Loyalty Program Platforms:Experience with loyalty program management platforms (e.g., Salesforce Loyalty Management,) and customer relationship management (CRM) systems to track and engage with customers.Customer Data & Analytics:Proficient in using data analytics tools (e.g., Tableau, Power BI, Excel) to analyze customer data, identify trends, and inform loyalty strategies.Digital Marketing & Automation Tools:Knowledge of digital marketing platforms (e.g., email marketing tools, mobile apps, SMS marketing) and marketing automation systems to execute targeted loyalty campaigns.Customer Segmentation:Expertise in using customer segmentation techniques and behavioral data to create personalized loyalty initiatives.Project Management:Strong experience with project management tools (e.g., Jira, Trello, or Asana) to manage program timelines, resources, and deliverables.Technology Integration:Experience in integrating loyalty programs with CRM and other marketing technology tools to ensure a seamless customer experience across digital platforms.Strategic Thinking:Ability to develop long-term strategies for customer loyalty, taking into account customer needs, competitive landscape, and business objectives.Customer-Centric Approach:Deep understanding of customer behavior and motivations, with a focus on delivering personalized, relevant experiences that foster loyalty.Analytical Mindset:Strong analytical skills, with the ability to assess data and metrics to measure the effectiveness of loyalty programs and make data-driven improvements.Creative Problem Solving:Innovative thinker, able to find creative solutions to challenges and continuously improve program offerings.Collaboration & Team Leadership:Strong interpersonal skills, with the ability to lead and work collaboratively in cross-functional teams. Proven ability to manage and influence stakeholders.Communication Skills: Excellent communication skills, both verbal and written, with the ability to clearly present strategies, insights, and recommendations to senior leadership and stakeholders.Project Management & Execution:Ability to manage multiple initiatives simultaneously, ensuring deadlines are met and deliverables are achieved to a high standard. Roles and Responsibilities: Loyalty Program Strategy & Development:Lead the development and refinement of Clients loyalty program strategy, ensuring it aligns with business objectives and customer needs. Identify opportunities for innovation and differentiation in loyalty offerings to improve customer retention and engagement.Customer Insights & Segmentation:Utilize customer data and market research to understand customer behaviors, preferences, and pain points. Develop customer segmentation strategies to personalize loyalty programs and improve customer experience across various touchpoints.Cross-Functional Collaboration:Work closely with marketing, sales, customer service, and IT teams to ensure the seamless design and execution of loyalty programs. Foster collaboration across departments to ensure programs are aligned with overall business strategies.Program Design & Implementation:Oversee the design and execution of loyalty initiatives, from concept to launch. This includes developing reward structures, engagement strategies, communication plans, and the overall customer experience journey.Performance Tracking & Reporting:Develop and monitor key performance indicators (KPIs) to track the effectiveness of loyalty programs. Regularly report on customer participation, retention rates, and the ROI of loyalty initiatives, making data-driven recommendations for improvement.Continuous Improvement:Continuously evaluate the success of loyalty programs, gather customer feedback, and identify areas for optimization. Drive enhancements based on customer insights, feedback, and evolving market trends.Technology Integration:Collaborate with IT and digital teams to integrate loyalty programs into Clients digital ecosystem, ensuring the effective use of CRM platforms, mobile apps, and other digital tools to enhance customer engagement.Budget Management:Manage the budget for loyalty programs, ensuring efficient allocation of resources and maximizing the ROI of loyalty initiatives. Qualification Any Graduation
Posted 1 month ago
5.0 - 10.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Google Cloud Data Services Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication within the team and stakeholders. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure effective communication within the team and stakeholders Professional & Technical Skills: - Must To Have Skills: Proficiency in Google Cloud Data Services- Strong understanding of cloud computing principles- Experience with cloud-based application development- Knowledge of data storage and processing in the cloud environment Additional Information:- The candidate should have a minimum of 5 years of experience in Google Cloud Data Services- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education
Posted 1 month ago
3.0 - 5.0 years
20 - 25 Lacs
Gurugram
Work from Office
JR: R00210470 Experience: 14-16Years Educational Qualification: Any Degree --------------------------------------------------------------------- Job Title - S&C GN - Tech Strategy- AI / Gen AI Strategy - Senior Manager Management Level: 6-Senior Manager Location: Bengaluru, BDC7A Must-have skills: Artificial Intelligence for IT Operations (AIOps) Good to have skills: Knowledge of emerging technologies, cloud computing, and cybersecurity best practices. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. The Practice- A Brief Sketch: The Technology Strategy & Advisory Practice is a part of Accenture Strategy and focuses on the clients most strategic priorities. We help clients achieve growth and efficiency through innovative R&D transformation, aimed at redefining business models using agile methodologies. As part of this high performing team, you will work on the scaling AIand the data that fuels it allto power every single person and every single process. You will part of our global team of experts who work on the right scalable solutions and services that help clients achieve your business objectives faster. Business Transformation: Assessment of AI potential and development of use cases that can transform business Proof of Concepts :Help design POCs and high-level solutions using AI or Gen AI analytics solutions to derive insights from data. Formulation of Guiding Principles and Components: Assessing impact to clients technology landscape/ architecture and ensuring formulation of relevant guiding principles and platform components. Product and Frameworks :Evaluate existing AI & Gen AI products and frameworks available and develop options for proposed solutions. Bring your best skills forward to excel in the role: Leverage your knowledge of technology trends across Data and AI and how they can be applied to address real world problems and opportunities. Interact with client stakeholders to understand their AI problems, priority use-cases, define a problem statement, understand the scope of the engagement, and also drive projects to deliver value to the client Design & guide development of Enterprise wide AI & Gen AI strategy for our clients Through your expertise and experience, guide your team to suggest the right solutions to meet the needs of clients and help draw up practical implementation road maps that position them for long-term success Benchmark against global research benchmarks and leading industry peers to understand current & recommend AI & Gen AI solutions Conduct discovery workshops and design sessions to elicit AI & Gen AI opportunities & client pain areas. Utilize strong expertise & certification in any of the AI & Gen AI Cloud platforms Google, Azure or AWS, in areas such as Machine Learning, NLP, Generative AI etc. Collaborate with business experts for business understanding, working with other consultants and platform engineers for solutions and with technology teams for prototyping and client implementations. Have a deep understanding of the Responsible AI & Gen AI framework as well as tools to engage the client in meaningful discussions and steer towards the right recommendation Define an AI use case driven value realization framework and define business cases relevant to the client industry Create expert content and use advanced presentation, public speaking, content creation and communication skills for C-Level discussions. Demonstrate strong understanding of a specific industry , client or technology and function as an expert to advise senior leadership. Manage budgeting and forecasting activities and build financial proposals Read more about us. The rise of forerunners Recent Blogs Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Excellent understanding of Traditional AI, Gen AI, Agentic AI and Advanced Cognitive methods to derive insights and actions Good working knowledge in formulation of relevant guiding principles and platform components with expertise in Responsible AI frameworks is highly preferred 3+ years of experience leading or managing large teams effectively including planning/structuring analytical work, facilitating team workshops, and developing Data & AI strategy recommendations as well as developing POCs Deep Understanding of data supply chain and building value realization framework for Data & AI transformations Mandatory knowledge of IT & Enterprise architecture concepts through practical experience and knowledge of technology trends e.g. Mobility, Cloud, Digital, Collaboration A strong understanding in any of the following industries is preferred:Financial Services, Retail, Consumer Goods, Telecommunications, Life Sciences, Transportation, Hospitality, Automotive/Industrial, Mining and Resources or equivalent domains Cloud AI Practitioner Certifications (Azure, AWS, Google) desirable but not essential Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience:14-16Years Educational Qualification: Any Degree
Posted 1 month ago
3.0 - 5.0 years
3 - 7 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designCampaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for Adaptable and flexibleProblem-solving skillsAgility for quick learningAbility to work well in a teamWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
15.0 - 20.0 years
9 - 14 Lacs
Pune
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI to improve performance and efficiency, including but not limited to deep learning, neural networks, chatbots, natural language processing. Must have skills : Google Cloud Machine Learning Services Good to have skills : GCP Dataflow, Google Dataproc, Google Pub/SubMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence to enhance performance and efficiency. Your typical day will involve collaborating with cross-functional teams to design and implement innovative solutions, utilizing advanced technologies such as deep learning and natural language processing. You will also be responsible for analyzing data and refining algorithms to ensure optimal functionality and user experience, while continuously exploring new methodologies to drive improvements in AI applications. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the design and development of AI-driven applications to meet project requirements.- Collaborate with team members to troubleshoot and resolve technical challenges. Professional & Technical Skills: - Must To Have Skills: Proficiency in Google Cloud Machine Learning Services.- Good To Have Skills: Experience with GCP Dataflow, Google Pub/Sub, Google Dataproc.- Strong understanding of machine learning frameworks and libraries.- Experience in deploying machine learning models in cloud environments.- Familiarity with data preprocessing and feature engineering techniques. Additional Information:- The candidate should have minimum 2 years of experience in Google Cloud Machine Learning Services.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : Business Analysis, Real Time Character Modeling, Google Cloud Data Services Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes to create documentation for implementing new processes and technologies. Partner with the business to define product requirements and use cases, and participate in user and task analysis to represent business needs. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Develop innovative business process solutions.- Lead process improvement initiatives.- Conduct process assessments and recommend improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Analysis, Google Cloud Data Services, Real Time Character Modeling.- Strong understanding of process modeling and analysis.- Experience in business process reengineering.- Knowledge of business process management tools.- Ability to translate business requirements into technical solutions. Additional Information:- The candidate should have a minimum of 12 years of experience in Business Analysis.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
15 - 19 Lacs
Bengaluru
Work from Office
Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Google Cloud Platform Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML technical lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and GenAI models as part of the solution, utilizing deep learning, neural networks and chatbots. Roles & Responsibilities:- Design and develop CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist.- Develop and implement chatbot solutions that integrate seamlessly with CCAI and other Cloud services- Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya- Integrate with IVR systems and Proficiency in webhook setup and API integration.- Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks.- Creation of agents in Agent builder and integrating them into end end to pipeline using python.- Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing.- Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities- Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions.- Document technical designs, processes, and setup for various integrations.- Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.- Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms and techniques.- Experience with chatbot , generative AI models, prompt Engineering- Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:- The candidate should have a minimum of 7 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.- The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions.- A 15 years full time education is required Qualification 15 years full time education
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Social Campaign ManagerCampaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for :7-8 years of experience working on social campaigns/ campaign manager / FB marketing in media agenciesStrong digital presence and expertise in emerging channels, as well as several of the following kinds of social spaces:Facebook, Twitter, YouTube, Blogs, Virtual Worlds, Mobile PlatformsAbility to uncover insights from data and use quantitative methods to answer questions and to find opportunities for optimizationBachelors degree, MBA Marketing will be an added advantageMust be flexible with weekly schedule, adaptable and willing to take on multiple prioritiesExcellent organization and time management skills to complete tasks on time.Well versed with advanced computer skills for Microsoft tools (Excel, Word, Power point)Excellent analytical skills with ability to mine data to inform decisions Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shiftsResponsibilities:Participating with the brainstorming, organization and development of social mediaopportunitiesEducating coworkers from other disciplines on our social media capabilities and experienceOverseeing social media accounts and initiatives, ensuring excellence in digital services andproject/staff efficienciesSupervising and leading production resources on social media projectsWorking closely with Account Leadership, Business Development and Marketing groups toexplore opportunities for new business through social mediaMaintaining expertise on emerging social trends and technologiesDevelop, manage and optimize comprehensive paid Facebook and Instagram Ad campaignsRecommend new strategies based on data and testingExperience in Audience research, audience building and ad creationExcellent knowledge of Instagram ads manager and other social media best practicesKnowledge on responding to comments, compile campaigns and create content for InstagramOrganize hypotheses and recommendations for enhancing campaign performanceUnderstanding of Google Analytics and Google Tag Manager is a plusStay up to date with current technologies and trends in Facebook policies, strategies, trends, design tools and applications Qualification Any Graduation
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: Japanese - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Understanding market requirements for multichannel Campaign/content and cascading tasks to content authors/art workers etc Ensuring Standards and Data Privacy Compliance for every project Maintain high quality standards for the campaign delivery and ensure timelines are met with Quality Execute Projects in line with project management principles of Communication (expert in language as per market), Stakeholder management, Risk & Issue Management etc. Ensure Process, Metrics & Reporting compliance for every Campaign throughout the various stages of campaign journey & delivery Role requires Digital Marketing Ads & Promotion creation/design Campaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for Excellent Communication Skills (Japanese and English) Experience with digital marketing background Understands the concept of digital marketing and knowledge about different forms of digital marketing solutions like websites, social media platform , eCommerce, SEO, mobile marketing Highly organized, detail oriented, and results focused. Should be proactive Must have an ability to effectively handle tight deadlines and multiple projects Managing client expectations with regards to quality and timelines Working with different teams to get the project completed by meeting the required quality standards Experience in handling Microsoft Office tools (Excel, PowerPoint, Word, Project) Quick learner and ability to highlight risks and issues Ability to honor commitments and deadlines on assigned tasks Ability to prioritize tasks and complete assignments Bachelors degree, willing to work across different shift Program Project Management Digital Marketing Roles and Responsibilities: Will be responsible for demand management and scope management Compliance and regulatory requirements adherence Co-ordinate with various stakeholders for multiple projects simultaneously Timely & appropriate communication to all stakeholders. Provide support to the onshore team Constantly update campaign status to stakeholders and red flag if there are any issues Proactively create mitigation and action plans to resolve risks, issues and align them with stakeholders. Create, maintain and communicate project plans, revise them as appropriate to meet changing needs and requirements of the Marketing team Manage status meetings, updates. Share Minutes of Meeting promptly Lead Business discussions and manage client expectations on the project and is able to negotiate/align on plans Follow ups with Marketing Manager for the required feedback/approvals Suggest improvement ideas to current processes based on developed expertise Participate in team initiatives and actively contribute to team success Qualification Any Graduation
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Creative Design Designation: Media & Graphics Design Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: Italian - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Project Manager (PM) manages the day to day requirements for creative assets creation requests (Video, banners, Print). He/she need to prioritize, plan and estimate requests and deliver as per predefined timelines. A graphic PM is responsible E2E for the delivery of the project, they will work closely with the graphic producers, video producers and developers. Interfaces with Technical leads for parallel responsibilities.PM will work as part of the Studio team and in a nutshell, ensure artwork tasks are completed on time and to quality. In addition, this role is overall responsible for quality of output from studio teams, acting as the final checkpoint in Artwork and approving release. Having a meticulous eye for detail and taking immense pride in the teams work will be key. PM will take overall responsibility for timings and quality.5+ years of strong digital Ad-banner project management experience, with exposure to effort estimation, latest technology, graphics visualization and Adobe tools, Google web designer, Sizmek, Google DoubleClick Studio, video editing knowledge, Knowledge of print material What are we looking for Accountable for the overall delivery of projects coming out of the Artwork Team, including QA of outputsworking closely with the Artworkers to facilitate a smooth flow of work through the teams, ensuring work is ready for client reviewQuality control of artwork, working with Team to resolve any skill gaps, share learnings and enhance teamPlan, schedule and deliver work to deadline, maintaining appropriate QC processes, and ensuring approvals are completed by all stakeholders before final deliverables are providedCommunicates with onshore leads on call, chat, emailRegularly review project timings, identifying any complications, risks or requirements to keeping a project on track; demonstrate a willingness and ability to work with other department leads to find swift resolutions to delivery issuesEnsure that artwork in progress is appropriately recorded, tracked and visible to internal stakeholders, adhering to agreed processes and working practicesEnsure compliance with client policies - e.g. Embargoed imagery/content protectionRegularly report project status to internal stakeholders, managing delivery expectations through communication and open dialogueSignificant experience in a comparable roleProject management backgroundA right first time ethos and strong delivery focusEffective manager of time and resource to support deliveryGood Creative eyeMeticulous attention to detailAbility to build strong relationshipsPossesses a thorough understanding of our team s capabilitiesAdaptive able to work under pressure and respond to moving deadlines An ability to accurately estimate project requirements. In doing this gathering the views and agreement of those involved and understanding the business context in which those estimates are being deliveredAn ability to see issues before they arise, put in place steps to avoid them and where appropriate, adapt processes after the fact to improve themThorough understanding of the technical aspects of the Artwork and a willingness to continue to learnExcellent organisation and facilitation skills Commitment to providing the highest level of client service and Creative quality Demonstrate critical thinking, project management, and problem-solving skills Roles and Responsibilities: Regularly review project timings, identifying any complications, risks or requirements to keeping a project on track; demonstrate a willingness and ability to work with other department leads to find swift resolutions to delivery issuesEnsure that artwork in progress is appropriately recorded, tracked and visible to internal stakeholders, adhering to agreed processes and working practicesEnsure compliance with client policies - e.g. Embargoed imagery/content protectionRegularly report project status to internal stakeholders, managing delivery expectations through communication and open dialogueDefine, document and maintain consistent ways of working on all projects, aligning this cross-brand wherever possibleDevelop and maintain excellent relations with team and a detailed understanding of processesWork closely with other Project Managers to understand priorities and deliverablesMentor, train and line manage studio team members Attend briefings and inter-department meetings when appropriateChampion the use of Agency-specified tools and technologiesDemonstrate critical thinking, project management, and problem-solving skills Qualification Any Graduation
Posted 1 month ago
5.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Senior Analyst Qualifications: Any Graduation Years of Experience: 5-8 Years Language - Ability: English - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Be a part of the Marketing Operations team that is leading the managed services arm of Accenture. We power our clients business through the integration of insights, data, and technology. We are focused on activating and scaling the best brand experiences, to deliver breakthrough marketing-led growth, cost-effectively, across all digital consumer touchpoints and channels. The value we bring to clients boosts their marketing efficiency and effectiveness that powers their growth. Were looking to hire passionate and innovative leaders in Marketing Operations with deep domain expertise in digital marketing and delivering cutting edge marketing services across a range of clients and industries, bringing with them strong operations acumen and transformative leadership. The campaign management team focuses on planning, executing, tracking, and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to the evaluation of results. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. This Channel requires a good understanding of digital marketing, email marketing, and technologies like Salesforce CRM, Salesforce Automation studio, Google DV360, and Responsys You will be working on Adobe Marketo Engage which is a marketing automation software that helps marketers master digital marketing to engage customers and prospects. What are we looking for Adobe Marketo Engage Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
15.0 - 20.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Project Role : Software Configuration Engineer Project Role Description : Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements. Must have skills : Google Cloud Compute Services Good to have skills : DevOps, Microsoft Azure ArchitectureMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Engineer, you will implement the configuration management plan as directed by the Configuration Lead. Your typical day will involve assisting in the design of software configuration and customization to align with business process design and application requirements, ensuring that all configurations meet the necessary standards and specifications. You will engage with various teams to facilitate smooth operations and contribute to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for team members to enhance their understanding of configuration management processes.- Monitor and evaluate the effectiveness of configuration management practices and suggest improvements.- Develop and implement a comprehensive SaaS strategy that aligns with our overall business objectives and aligns with our company's cloud strategy- Deep understanding of SaaS technologies, cloud infrastructure, and a proven track record of success in managing and optimizing SaaS spend- Building and running a SaaS team- Conduct regular SaaS audits to identify potential areas for optimization and cost savings- Manage the entire SaaS lifecycle, from procurement and onboarding to renewal and termination- Collaborate with cross-functional teams, including IT, finance, and business stakeholders, to ensure that SaaS investments are aligned with the needs of the business- Stay up to date on the latest SaaS trends and technologies to ensure that our portfolio remains modern and effective- Liaise with purchasing team to negotiate SaaS contracts with vendors to maximize value and minimize costs- Track and report on SaaS usage and performance metrics to measure ROI and identify opportunities for improvement- Develop and implement SaaS governance policies and procedures to ensure that our SaaS environment is secure and compliant Professional & Technical Skills: - Must To Have Skills: Proficiency in Google Cloud Compute Services.- Good To Have Skills: Experience with DevOps, Microsoft Azure Architecture.- Strong understanding of cloud infrastructure and services.- Experience with configuration management tools and practices.- Ability to troubleshoot and resolve configuration issues efficiently.- Multiple years of experience in SaaS management or cloud computing- Proven track record of optimizing SaaS spend and driving cost savings- Strong understanding of SaaS technologies and cloud infrastructure- Experience with SaaS management tools such as Crayon, Zylo, or Intel Cloud Services- Experience with cloud platforms such as Azure, or Google Cloud Platform- Experience with DevOps practices- Experience with data analytics and reporting- Certification in SaaS management or cloud computing Additional Information:- The candidate should have minimum 5 years of experience in Google Cloud Compute Services.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
3.0 - 5.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Responsibilities: 1. Developing, generating, and growing new business- branding, website, marketing, and creating innovative business plans for clients. 2. Managing both our existing sales pipeline and developing new business opportunities - Identifying opportunities for new business development through following up on leads and conducting research on target clients. 3. Selling Web and Digital marketing services/solutions including SEO, Google, PPC, social media marketing, B2B marketing, Branding, website development, and other services. 4. Create effective and persuasive proposals. 5. Excellent presentation, pitches, proposal, negotiation, and customer relationship skills. 6. Maintain an active schedule of prospecting calls. 7. Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals Skills: - Have a proven track record of working with different industries, pitching and generating business from leading brands and corporate organizations - Minimum of 3 - 4 years of experience in winning new business for agencies in the all sector - Experience with direct client servicing at any Marketing Agency - Excellent communication and presentation skills - Broad understanding of the business development process - Extensive experience across the complete sales cycle from lead mining to final closure
Posted 1 month ago
6.0 - 8.0 years
6 - 8 Lacs
Pune, Maharashtra, India
On-site
Our organization within Deutsche Bank is AFC Production Services. We are responsible for providing technical L2 application support for business applications. The AFC (Anti-Financial Crime) line of business has a current portfolio of 25+ applications. The organization is in process of transforming itself using Google Cloud and many new technology offerings. Your role will include hands-on production support and be actively involved in technical issues resolution across multiple applications. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide technical support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Perform post-mortem, root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management. Analyze occurred errors out of the batch processing and interfaces of related systems. Resolution or Workaround determination and implementation Supporting the resolution of high impact incidents on our applications, including attendance at incident bridge calls Escalate incident tickets timely and communicate effectively with business users, development teams, and stakeholders. Providing resolution for open problems or ensuring that the appropriate parties have been tasked with doing so. Supporting the handover from new Projects / Applications into Production Services with Service Transition before Go Life Phase. Assist in the process to approve application code releases as well as tasks assigned to support to perform. Keep key stakeholders informed using communication templates. Automate routine tasks and enhance operational efficiencies through scripts and tools. Support the transition of applications to Google Cloud and new technologies offering. Proactively Identify performance bottlenecks and suggest optimization strategies. Support audit, compliance, and regulatory requirements related to AFC applications. The candidate will have to work in shifts as part of a Rota covering APAC and EMEA hours between 07:00 IST and 09:00 PM IST (2 shifts). In the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Supporting On Call-Support activities Your skills and experience 4-8 years of experience in providing hands on IT application support. Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience/diploma/certification). Preferred: ITIL v3 foundation certification or higher. Clear and concise documentation in general and especially a proper documentation of the status of incidents, problems, and service requests in the Service Management tool. Monitoring ToolsKnowledge of Elastic Search, Control M, Grafana, Geneos, OpenShift, Prometheus, Google Cloud Monitoring,Airflow, Splunk Red Hat Enterprise Linux (RHEL) professional skill in searching logs, process commands, start/stop processes, use of OS commands to aid in tasks needed to resolve or investigate issues. Shell scripting knowledge a plus. Understanding of database concepts and exposure in working with Oracle, MS SQL, Big Query etc. databases. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. Skills That Will Help You Excel Strong written and oral communication skills, including the ability to communicate technical information to a non-technical audience and good analytical and problem-solving skills. Analytical and problem-solving skills, with a structured approach to troubleshooting, issue resolution and its documentation. Able to train, coach, and mentor and know where each technique is best applied. Experience with GCP or another public cloud provider to build applications. Experience in an investment bank, financial institution or large corporation using enterprise hardware and software. Knowledge of Actimize, Mantas, and case management software is good to have. Working knowledge of Big Data Hadoop/Secure Data Lake is a plus. Prior experience in automation projects is great to have. Exposure to python, shell, Ansible or other scripting language for automation and process improvement Strong stakeholder management skills ensuring seamless coordination between business, development, and infrastructure teams.
Posted 1 month ago
4.0 - 8.0 years
9 - 13 Lacs
Ghaziabad
Work from Office
We are looking for an expert in machine learning to help us extract value from our Electromyography [EMG] data You will lead all the processes from data collection, cleaning, and preprocessing, to training models and deploying them to production The ideal candidate will be passionate about artificial intelligence and stay up-to-date with the latest developments in the field Qualifications:- Knowledge of ML-AI tools is mandatory, and- Bachelor's Degree in Engineering or equivalent education or job experience Skills, Abilities, Competencies Required: Must have excellent interpersonal and communication skills (verbal and written) Willingness to work flexible hours as needed Be able to follow detailed procedures and ensure accuracy and quality in documentation and data Must have the ability to adapt to changing pace within the company, with frequent interruptions Must demonstrate flexibility and willingness to adapt to diverse roles as a member of the core team Willingness to learn needed skills on the job in order to enhance performance Proficient in using Google Workspace
Posted 1 month ago
2.0 - 3.0 years
3 - 7 Lacs
Ahmedabad
Work from Office
Enterprise-Level Development: Design, develop, and deploy full-stack web applications for enterprise systems, gaming platforms, and social media applications. Backend Development: Build and maintain scalable backend services using Node.js, Next.js, Nest.js, and related frameworks. Frontend Development: Create dynamic and responsive user interfaces using React.js . Familiarity with Next.js and Vue.js is a plus. Third-Party Integrations: Integrate APIs, payment gateways, cloud services, and social media platforms effectively. Database Management: Design, optimize, and manage both relational (PostgreSQL, MySQL) and NoSQL (MongoDB) databases for large-scale data handling. Cloud Infrastructure: Deploy and manage applications on AWS (e.g., EC2, S3, Lambda, RDS) for scalable and reliable performance. Containerization: Use Docker for application containerization and ensure smooth deployment across environments. Team Leadership & Communication: Lead development teams, mentor junior developers, and maintain clear communication with clients to gather requirements and ensure delivery satisfaction. Performance Optimization: Improve application speed, scalability, and security to ensure high availability and excellent user experience. Agile Collaboration: Work in Agile teams, participating in sprint planning, reviews, and delivering consistent, high-quality results. AI Integration: Collaborate on AI features such as chatbots, recommendation systems, sentiment analysis, or content generation using tools like OpenAI, AWS AI/ML, or Google Cloud AI. Required Skills & Experience Node.js: 2+ years of hands-on experience with scalable backend development. React.js & Next.js: Strong expertise in building modern frontends, including SSR and SSG. Database Expertise: Solid experience with PostgreSQL, MySQL, and MongoDB, including schema design and performance tuning. Cloud Platforms: Proficient in AWS services (EC2, S3, Lambda, RDS) for hosting and scaling applications. Docker: Deep understanding of containerization with Docker; familiarity with orchestration tools like Kubernetes. AI Tooling: Exposure to AI platforms such as OpenAI, Google Cloud AI, or similar tools. Why Join Webs Optimization Software Solution Working Days: 5 days a week Company History: Incorporated since 2013 Team: An ever-growing team of 80+ highly talented professionals Work Schedule: Flexible working hours Health Benefits: Medical insurance Work Culture: Positive atmosphere and culture promoting personal growth Job Satisfaction: Job satisfaction and stability with a suitable leave policy Company Activities: Fun company activities Benefit of WFH Policy
Posted 1 month ago
1.0 - 3.0 years
6 - 10 Lacs
Ahmedabad
Work from Office
Support Senior Analysts: Assist senior business analysts in gathering, analyzing, and documenting functional requirements for projects and products. Prepare Basic Documentation: Create preliminary SRS, flow diagrams, functional diagrams, mock-ups, and wireframes under the guidance of senior analysts. Assist in Client Interactions: Support in conducting client calls, understanding customer requirements, and ensuring smooth communication between technical and business teams. Research and Competitor Analysis: Conduct basic competitor research, summarize findings, and prepare reports for internal stakeholders. Learn Agile Practices: Collaborate with the team to understand and implement Agile methodologies effectively. Content Preparation: Contribute to preparing user guides, tutorials, and other product documentation with supervision. Product Knowledge: Gain hands-on experience with the SaaS product (Callyzer) to assist in product demos and client onboarding processes. Collaboration and Coordination: Work closely with the development, design, and quality assurance teams to track project progress and meet deadlines. Tool Familiarization: Learn and utilize tools like Figma for wireframing, Google Docs, and Microsoft Office to prepare deliverables. Requirements: Minimum 1 years of relevant experience is required. Excellent Google Docs and Microsoft skills. (PowerPoint, Word, Excel) Knowledge of wireframing softwares like Figma, Sketch, Adobe XD, etc. Ability to multitask, prioritize, manage time well and meet deadlines. Excellent written and verbal Communication skills Why Join Webs Optimization Software Solution Incorporated since 2013 5 days working An ever-growing team of 80+ highly talented professionals. Flexible Working Hours Medical Insurance Healthy Career Growth, Opportunity to work with the latest technologies & frameworks. Positive Atmosphere and Culture combined with Personal Growth Job Satisfaction & Stability with sa uitable leave policy Fun Company Activities
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
Mumbai
Work from Office
Overall management of reception duties whilst being the first point of contact for all clients and visitors to Mark IT Co-ordinate meetings and client visits of Mark IT sales and service engineers Maintaining Google calendars with all scheduled visits and appointments Managing telephone calls efficiently and effectively General office administrative tasks Facilitate client and visitor interaction with the utmost professionalism Ordering stationary and other ad hoc office requirements Managing incoming and outgoing mail Prepare correspondence and documents Schedule appointments Monitor and maintain office equipment and environment Control inventory relevant to reception area Essential Skills, Experience Competencies: Experience with CRM systems is highly preferred Experience with Google Mail, Calendar Contacts is highly preferred Minimum of 2 years reception experience within a professional corporate environment Demonstrable skills with managing high volume phone calls and switchboard Excellent written and verbal communication skills Advanced computer literacy skills (Word, Excel, PowerPoint) Ability to co-ordinate and multi-task effectively Knowledge of administrative and clerical procedures Professional personal presentation Ability to maintain information management Excellent organising and planning skills High standard attention to detail Ability to demonstrate initiative reliability
Posted 1 month ago
1.0 - 8.0 years
1 - 6 Lacs
Chennai, Bengaluru
Work from Office
Qualification - Bachelor's Degree Shift - US Skills Required: Minimum 1 years of relevant experience in programmatic ad operations, Display Ads, A good understanding of the open RTB ecosystem and working knowledge of different channels, ad formats, SSPs, DSPs, inventory types. Hands on experience with Google Ad Manager, DV360 and DCM is a plus. Working experience with Mobile Ads and Video Ads Direct experience managing publics. Roles Responsibilities: Setting up programmatic campaigns and revenue optimization constantly. Monitor all ad networks and provide periodic data pointers in order to optimize available inventory including Mobile add and Web Liaison with external and internal stakeholders while integrating new networks and troubleshoot as and when needed. Extract and analyse from online tools and present it to the management in simple formats Reconcile all campaign related reports. Periodic update to the CM and AMs on performance of various platforms in terms of traffic and revenues, including forecasting basis data available. Track performance of campaigns on site by sections and ad properties. Validate and reconcile external i.e., third party reports from time to time
Posted 1 month ago
0.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Chennai
Work from Office
Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call santoshi 9176198282 for more info Thanks, santoshi 9176198282
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
You'll be part of global teams across Bupa markets You'll get to work on building innovative digital health solutions Job Description Deliver Testing as per Test Strategy and Test Plans in accordance with Bupa standard (s), dependent on development lifecycle (i.e. SDLC, ADLC, IDLC) Develop test specifications, produce test estimates and track spend against plan Develop test cases, test scripts, and test traceability matrices ensuring sufficient coverage against business requirements / user stories Develop Automated test pack with high efficiency and quality by following Bupa Standards, contribute to develop more advance Automation Standards and Framework Develop test programmes that address areas such as database impacts, software scenarios, negative testing or usability Develop, document and maintain test cases and other test artefacts like the test data, data validation, and ensure regression test packs are always maintained and up to date Execute and evaluate manual & Automation (functional, integration, end to end, regression) test cases and report test results. Identify and find / create test data to support Manual/Automated test processes Evaluate potential risks in the development process and propose mitigation strategies Work closely with developers, product managers, and other stakeholders to ensure quality is integrated into every phase of development The Successful Applicant A background in software analysis or software development or IS project from relevant business area is necessary. ISTQB Software Testing Foundation or Intermediate Certification Total years of experience should be 1-5 years Hands-on experience of working on POSTMAN tool Experience working with REST API Experience in Playwright with Type Script/JavaScript Experience in Low Code No Code tools set Good understanding of Cloud technology (Google and Azure), Microsoft CRM, Window and UNIX server, Web & App platforms. Understanding of Non-Functional testing like Performance testing, Accessibility Testing, Visual Testing The ability to demonstrate: Consistent delivery of testing on time and to budget Problem solving and Risk management Change management Quality custodian in software development life cycle Understanding of: Project development lifecycle (s) i.e. SDLC, ADLC, IDLC Structured approach to QA analysis A strong delivery focus Managing quality engineering activities Business and IS strategy knowledge Good Quality Engineering skills covering Functional, API, Automation and non-functional testing What's on Offer Career Development:You'll be part of global teams across Bupa markets, supporting your own professional development through international collaborations, while at the same time invigorating the delivery of products and services to our customers and employees. Innovation and Learning: Our GCC offers a modern workspace, designed to support innovation and encourage our people to think big, take calculated risks, and continuously learn and grow. State-of-the Art Technologies: You'll get to work on building innovative digital health solutions, using the latest technologies, including AI, machine learning and cloud computing, helping to support your own growth and development. Thriving at work:We foster a work environment where employees can thrive while making a meaningful difference. We're creating a balanced and fulfilling workplace, where you'll feel valued, be encouraged to grow your career, and motivated to deliver our purpose - helping people to live longer, healthier, lives and make a better world.
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Visakhapatnam, Hyderabad, Pune
Work from Office
Job Opportunity for International voice Support Hello! We're excited to share an excellent job opportunity with you: Position: International Customer Support voice we also have openings in voice, chat, and semi voice (Voice & Semi-Voice Process) Company: Top Multinational Company Location: Work from Office (Work Location Hitechcity) Key Highlights: Experience: Freshers and experienced candidates are welcome. A minimum of 6 months' international voice experience or 1 year of chat experience is preferred. Education: Open to graduates or undergraduates from any stream. Salary & Perks: Salary: For Chat Up to 5 LPA (based on experience and skills) Additional 20,000 loyalty bonus Performance-based incentives Two-way cab facility Excellent incentive structure Shifts: Rotational shifts, including night shifts. Role Responsibilities: Handle customer queries and complaints through voice and semi-voice channels. Deliver outstanding customer service to international clients. Maintain detailed records of interactions. Collaborate with internal teams to resolve issues effectively. This is your chance to join a leading multinational company with fantastic growth opportunities! If you're ready to take the next step in your career, connect with our HR team or visit us during the walk-in timings. Warm regards, DilleshRao Founder & CEO, Campusmarg
Posted 1 month ago
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