2.0 - 4.0 years

0 Lacs

pune, maharashtra, india

Remote

Overview of 66degrees 66degrees is seeking a highly motivated and customer-focused IT Service Desk L1 Engineer to join our growing team. We are dedicated to providing excellent technical support and maintaining a stable IT environment for our employees. Overview of role The IT Service Desk L1 Engineer will be the first point of contact for all IT-related issues and requests. This role involves troubleshooting basic technical problems, escalating complex issues to higher-level support, and providing exceptional customer service. Responsibilities Provide initial technical support to end-users. Log, categorize, and prioritize all incoming IT support tickets in the ticketing system. Perform trou...

Posted 4 days ago

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