Branch Manager - Retail Sales - Salem Aditya Birla Sun Life AMC Ltd

4.0 - 8.0 years

0 Lacs

salem, tamil nadu

On-site

The job involves achieving sales targets, maintaining and increasing market share through incremental sales and new market development while ensuring the highest level of service standards for channel partners and their customers at the branch level. As a Branch Head, your primary role will be to drive sales at a micro level, achieve sales targets through market penetration, increase service standards, and enhance visibility and goodwill among channel partners and distributors to ensure branch profitability. Additionally, you will need to identify and onboard untapped channel partners, as well as increase business output by addressing training needs adequately. You will face several challenges in this role, including retaining the mind share of top business partners in a competitive environment, addressing service issues arising from poor infrastructure in upcountry markets (such as lack of awareness of internet/email and access issues through couriers), and ensuring sales against competitive products like insurance to generate greater revenue. Key Result Areas (KRAs) include: 1. Achieving sales targets and increasing the market share of the branch compared to the industry by maximizing business in the allotted territory through distribution channels and empanelling untapped and potential channel partners. 2. Managing and maximizing business from client relationships through prompt service, developing and maintaining relationships with retail clients, and ensuring a high volume of business from clients in the assigned territory. 3. Identifying and engaging new distribution channel partners by developing new distributor relationships at the branch and activating these relationships by providing timely and relevant information on schemes and the industry. 4. Monitoring compliance to enable high alignment with systems and practices, ensuring that all regulations and statutory compliances are complied with, and assisting channel partners in adhering to compliances. 5. Overseeing branch administration and monitoring branch issues to ensure a smooth delivery of service to clients by facilitating smooth operations, including branch imprest, administration, operations, and client servicing standards. 6. Providing relevant reports to management for the assigned territory by furnishing relevant sales reports of the branch to Cluster & Zonal Head. 7. Managing and monitoring team members for better productivity by facilitating regular training, guidance, and development of team members, ensuring AMFI certification of team members, and monitoring the performance of RMs on a monthly basis, taking corrective measures if achievement deviates from the required achievements. The ideal candidate for this position should have 4-7 years of experience and hold a degree in a relevant field.,

Posted 5 days ago

Apply

Hr voice Process - Salary 20K in hand - 6month contract role Trigent Software

0.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Greeting rom Trigent !!Share CV : Nagarathna_g@trigent.com JOB DESCRIPTION: Hiring for 6 month contract Role for international voice ( NOTE : Contact Ends on 15th Dec 2024 ) Share your CV who are okay to work for 6month contract role Responsibilities: Make outbound calls to the candidate and motivate them to complete job application. • Schedule/reschedule first day of work for the employees and sharing necessary information. • Review application form and make sure all the details are filled appropriately. • Handle inbound calls and resolve candidates queries. • Respond to candidates queries over email/text. • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage • Provide excellent experience to the candidates. • Maintaining a quality score of 90% and above throughout. • Escalate issues and seek advice when faced with complex issues/problems • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities Ensure and maintain the security and confidentiality of client data Ensure Customer Satisfaction Requirements: • Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. • Experience working and delivering under strict timeline. • Should have neutral accent • Excellent communication skills (verbal and written). • An ability to handle sensitive and confidential information. • Agile and flexible with work schedule. • Experience working and navigation on multiple systems/tools. • Logical and analytical thought process. • Willing to work in any US shift (EST/CST/MST/PST). • Willing to work in rotational shifts and rotations week off as and when required NOTE : Contact Ends on 15th Dec 2024Location : Bangalore Salary upto :4.8 LPA Need min 6Months to 6 Years international voice exp work from office only immediate joiner Fresher with Who all have Original gradution marks sheets and convocation can apply Freshers salary : 25k CTC (20K In hand )Exp Salary :upto 4.8LPA Rounds of Interview 1 .HR basic screening round (Comminication check)2 . Versant Test (Cut off 60 )3. CD round 4. Ops round Regards Nagarathna G Recruitment specialist

Posted 2 months ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.