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Inbound Customer Service Agent GlowTouch Technologies

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As an Inbound Customer Service Agent at UnifyCX in Mangalore, you will play a crucial role in delivering exceptional customer experiences across various programs. Your primary responsibility will be to address customer inquiries, resolve issues, and ensure a seamless customer journey. The ideal candidate for this role is fluent in English, both written and spoken, and possesses a strong passion for problem-solving and service excellence. Your key responsibilities will include capturing and documenting customer complaints with professionalism and empathy, adapting your communication style based on the customer's tone and emotional state, efficiently managing complex customer issues to ensure ...

Posted 2 months ago

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