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0.0 - 4.0 years

0 Lacs

kolkata, west bengal

On-site

As a Customer Service Intern at Agrem Organic, you will have the opportunity to assist in responding to customer inquiries through email, chat, and social media channels. Your role will involve supporting order tracking, addressing product queries, and resolving feedback effectively. Additionally, you will play a key part in managing customer experience reports and contributing to continuous improvements in service quality. Your responsibilities will also include maintaining detailed records of customer interactions and follow-ups. Collaboration with the marketing and product teams will be essential to ensure the delivery of exceptional service to our customers. To excel in this role, strong communication and interpersonal skills are required. We are looking for individuals who are empathetic, patient, and attentive listeners. Proficiency in using digital tools for remote communication is essential, along with self-motivation and strong organizational skills. While prior customer-facing experience is advantageous, it is not a mandatory requirement. As a Customer Service Intern at Agrem Organic, you will receive valuable perks such as an Internship Certificate, real-world experience in customer service and communication, and insights into the organic and wellness industry. Furthermore, outstanding performance during the internship may lead to a potential full-time opportunity with our company. To apply for this exciting opportunity, please send your CV to agremorganic@gmail.com with the subject "Customer Service Intern [Your Name]." Join us in being the friendly voice behind a greener tomorrow at Agrem Organic!,

Posted 4 days ago

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1.0 - 5.0 years

0 Lacs

kochi, kerala

On-site

You are hiring a Customer Support Executive (CSE) with 1 to 5 years of experience in office staff, tele-calling, or customer relationship roles. In this position, you will be responsible for various office tasks and should be willing to perform any clerical duties as per the office procedures. Your key responsibilities will include assisting students with admissions for different courses and counseling them by providing necessary information about academic programs. To excel in this role, you must have excellent verbal and written communication skills. A career-oriented mindset is essential, and you should be comfortable with making outbound calls, handling incoming calls, resolving queries, and offering relevant information to students. Being student-centric, you should be prepared to assist and address queries to the best of your ability. Additionally, possessing a high emotional quotient (EQ), being a good listener, and having strong persuasion and influencing skills are crucial. You should also have the ability to interact with parents effectively. This is a full-time, permanent position with benefits such as cell phone and internet reimbursement. The work schedule is during the day shift from Monday to Friday with a morning shift. Performance bonuses and yearly bonuses are also part of the package. A bachelor's degree is preferred for this role, and the work location is in person.,

Posted 6 days ago

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

The primary responsibilities of this role include handling inbound and outbound calls for Adverse Events (AEs), Product Complaints (PCs) and Medical Inquiries (MIs) as well as non-standard inquiries. This entails managing both spontaneous and solicited reports, which involves identifying Adverse Events, Product Complaints, Medical Device complaints, legal complaints, product information, Medication errors, and Special case scenarios. Additionally, the role requires responding to web-based medical inquiries and product complaints received from Health Care Professionals and consumers in a timely manner. Following up directly with patients, consumers, and health care professionals regarding MI/PC/AEs queries is essential, as is the ability to generate follow-up letters and provide adequate information for product complaints and Adverse Event Monitoring (AEM) forms. Updating all templates periodically for follow-up and sending them to the medical reviewer for approval is also a key responsibility. Managing and resolving customer complaints, including follow-up and reconciliation of discrepancies, as well as identifying and escalating issues to supervisors are integral parts of the role. Providing product and service information to customers, demonstrating good customer service, researching required information using available resources, identifying and resolving customer complaints using applicable software, routing calls to appropriate resources when necessary, documenting all call information according to Medical Information standard operating procedures, and completing call logs and reports are also important duties of this position. The ideal candidate for this role should have a B. Pharm/M. Pharm/ Life Science graduate degree, proficiency in relevant computer applications, and 1-2 years of experience in a UK/US call center environment. Knowledge of customer service practices and principles is also required. The key skillset required for this position includes excellent verbal and written communication skills, demonstrated call etiquettes, good listening and people skills, customer focus, attention to detail, professionalism, and the ability to multitask. The candidate should also be able to handle stressful situations appropriately and possess excellent data entry and typing skills.,

Posted 1 week ago

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

The role of Sales Officer at TGP Bioplastics in Uran Islampur involves taking care of new leads in both domestic and global markets, and converting them into customers by effectively communicating TGP's value propositions. As a Sales Officer, you will play a crucial role in formulating and executing B2B sales strategies, while educating customers about the benefits of switching to eco-friendly materials. To excel in this role, you should possess strong listening skills, along with a knack for customer service and effective communication. The ability to work both independently and collaboratively is essential, as well as excellent problem-solving and negotiation skills. A Bachelor's degree in Business, Marketing, or a related field is required, along with a basic understanding of digital marketing tools such as Google Ads, Meta Business Suite, SEO tools, etc. Join TGP Bioplastics and be part of a team that is dedicated to innovating sustainable packaging alternatives on a global scale.,

Posted 3 weeks ago

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

The Marketing Manager role requires a candidate with a minimum of 5 years of experience in the Food & Beverage Industry. The ideal candidate should hold a Degree/MBA/BHM or equivalent qualification and be able to join within 15-30 days. Responsibilities: As a Marketing Manager, you will be responsible for developing and overseeing marketing campaigns aimed at promoting products and services. This role encompasses creative, analytical, digital, commercial, and administrative duties. You will collaborate closely with various departments, including advertising, market research, production, sales, and distribution, to achieve marketing objectives. Role: In this position, you will contribute to and execute integrated marketing campaigns to enhance the visibility of products, services, or ideas. The diverse responsibilities of a Marketing Manager include planning, advertising, public relations, product development, distribution, sponsorship, and research. The primary goal is to engage the market effectively and stimulate customer interest in our offerings to enhance our brand reputation and support continuous growth. Skills: - Profound understanding of target markets, channels, consumer behavior, and trends to drive sales effectively. - Comprehensive knowledge of traditional and digital marketing strategies within the food and beverage industry. - Strong commercial acumen and marketing expertise. - Proactive and innovative in all aspects of the marketing mix. - Collaborative team player capable of working seamlessly across departments. - Proficient in written and spoken English. - Ability to create compelling presentations and articulate ideas and plans effectively. - Strong time and project management capabilities. - Attentive listener and hands-on approach to tasks. - Positive work attitude and interpersonal skills. - Excellent communication abilities. This Marketing Manager position offers an exciting opportunity to lead innovative marketing initiatives and contribute to the growth and success of the company.,

Posted 1 month ago

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5.0 - 9.0 years

0 Lacs

delhi

On-site

As a key member of the HR team, your primary responsibility will be to support relevant business heads by overseeing overall country HR management for the Head Office and other designated locations. This role requires close collaboration with the business to integrate corporate culture, engage employees, and enhance employee performance. You will work in tandem with corporate HR functions to ensure local implementation of policies, procedures, and strategic initiatives. Your valuable insights on the people aspects of the business will be crucial in advising line management and making recommendations to corporate HR. In addition to your primary responsibilities, you will be entrusted with various role-specific tasks. These include fostering connections with employees throughout their lifecycle, customizing global HR policies for local application, ensuring compliance with legal requirements and corporate guidelines, overseeing HR policies and procedures, driving culture-building activities, acting as a custodian of the organization's values, collaborating with recruitment for talent acquisition, managing performance evaluations, conducting induction training, identifying ongoing development needs, organizing engagement activities, coaching line management on people management, analyzing HR metrics, managing employee relations, and serving as an employee point of contact for benefits-related issues. Your qualifications should include a Bachelor's degree or above, preferably in Human Resources Management or a related discipline, along with CIPD qualification. You should have a minimum of 5-7 years of HR experience, thorough knowledge of local labor laws and HR regulations, proficiency in MS Office, experience with HRIS, and expertise in developing and implementing performance appraisal systems. Your performance will be evaluated based on metrics such as employee development plan execution, career program participation, employee retention, productivity, training hours per employee, productivity improvements post-training, policy adherence scores, and non-compliance instances. Mandatory skills for this role include fluency in English, self-motivation, discretion, attention to detail, flexibility, listening skills, problem-solving abilities, and decision-making skills. Preferred skills include team leadership capabilities. If you are a proactive and detail-oriented HR professional with a passion for nurturing talent and driving organizational success, this role offers you the opportunity to make a significant impact on the business while fostering a positive work environment for employees.,

Posted 1 month ago

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0.0 - 3.0 years

0 Lacs

andhra pradesh

On-site

As a Support Technician at our organization, you will be responsible for troubleshooting basic WMS/OMS issues, diagnosing hardware and connectivity problems, and providing user training and documentation. You will work closely with Level2 support teams and product teams to identify recurring issues and suggest improvements to the WMS. Your key responsibilities will include investigating and resolving user setup, workflow, and configuration issues, creating and resolving support tickets, and guiding users through product features and functionalities to maximize software efficiency. You will need to have strong oral and written communication skills in English, with Hindi communication skills being an added advantage. Analytical and problem-solving skills are essential, along with being a good listener and customer-centric. Proficiency in MS Word and Excel is required, and a quick self-learning ability and adaptive thought process towards business processes will be beneficial. A passion for adapting modern technology and enhancing product usability based on user feedback is also desired. This is a full-time position based in Visakhapatnam, and the job may require working on a roaster-based shift system. The ideal candidate for this role would have 0-2 years of experience in a similar support role and a willingness to collaborate with different teams to ensure efficient issue resolution and product enhancement. If you are looking to grow in a dynamic environment and contribute to the success of our WMS software, we encourage you to apply for Job ID 1015.,

Posted 1 month ago

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2.0 - 8.0 years

0 Lacs

haryana

On-site

As a key member of our team, your responsibilities will entail identifying both current and future hiring needs, advertising job openings online, and designing employee referral programs in close collaboration with department heads. You will report directly to the Head of HR/Corporate team, ensuring that the source mix is maintained to meet quality standards within budget constraints. Your primary responsibilities will include creating job descriptions, gathering resource requirements, managing end-to-end recruitment tasks, overseeing on-boarding and induction processes. Additionally, you will be responsible for preparing and publishing management reports within agreed timelines, liaising with the business on recruitment needs, and ensuring that all open positions align with approved manpower plans. In this role, you will manage both niche and volume hiring efforts, source candidates from various channels, coordinate with internal and external consultants, and avoid duplication of work. Your duties will also involve creating and posting recruitment advertisements on internal and external job boards, newspapers, industry magazines, and social media platforms. You will screen job applications, respond to candidates promptly and professionally, schedule interviews, and assess candidates using a competency-based recruitment model. Ensuring compliance, obtaining hiring manager sign-offs on candidates, coordinating with the Administration team for smooth on-boarding, and managing the induction of new employees will be crucial aspects of your role. You are expected to lead the implementation of a robust recruitment system and process, proactively suggest alternative courses of action, and manage vendor relationships related to recruitment activities. Performance metrics such as Time-to-Fill (TAT), attrition rates, documentation and compliance adherence, as well as cost and budget control will be key focus areas. You will report directly to the HR Manager/Corporate Team, providing insights and updates on recruitment activities. To qualify for this role, you should hold a degree in Human Resources or a related field, with at least 2-8 years of overall experience and 1-2 years in recruitment or related activities. Proficiency in MS Office functions and experience with HRIS are advantageous. The role entails a 9-hour daily shift with 2 Saturdays off and 2 Saturdays working. Mandatory skills for this position include fluency in written and spoken English, effective people management skills, ability to translate role requirements into comprehensive documents, discretion, integrity, attention to detail, punctuality, flexibility in working hours, self-motivation, and good listening skills. Preferred skills that would be beneficial for this role include strong presentation skills, organization, goal-orientation, mediation and counseling skills, negotiation skills, and advisory skills. This is a full-time position with a day shift schedule. A Bachelor's degree is preferred, and a minimum of 3 years of recruiting experience is required for this role.,

Posted 1 month ago

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0.0 - 4.0 years

0 Lacs

navi mumbai, maharashtra

On-site

You will be responsible for handling Inbound & Outbound Process in a no target environment. The role involves working in rotational shifts with 6 days of work per week. You will be provided with food facilities and shift allowances for evening shifts in addition to your salary. As a part of this role, you are required to have good communication skills in English and a basic understanding of Banking & Banking Services. Being a good listener is essential for this position, and you must be flexible to work in different shifts as per the rotational schedule. The ideal candidate for this position should be a graduate with no specific field requirements. Whether you are a fresher or an experienced professional, you are encouraged to apply for this permanent position in the Contact Centre - Phone Banking department. If you are looking for a challenging yet rewarding opportunity in a dynamic work environment, this role could be the perfect fit for you. Join our team and be a part of a dedicated workforce committed to delivering exceptional service to our customers.,

Posted 1 month ago

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3.0 - 7.0 years

0 Lacs

udaipur, rajasthan

On-site

Are you in for a big challenge, like contributing to the success of a new global company Epiroc is the company demerged from Atlas Copco in April 2018, with shareholders" and stock exchange approvals. Epiroc is a leading global productivity partner to the mining, infrastructure, and natural resources industries. Epiroc stands for innovation, commitment, and collaboration, which is the speed to market & industry leadership; the passion to help customers succeed and a close partnership for deep understanding of the needs. We clearly aim to be our customer's first choice. As a Product Specialist for MCR and Raise Bore, your responsibilities will include supporting with technical issues, machine performance, warranty claims, supporting CC with test and product development, providing product training for Smart 6M, 6 M, and Raise Bore 73 HR. You will be involved in hands-on training (maintenance) at the site level, updating training material, and supporting CC India+CC Sweden with information about performance. To excel in this role, you should have experience in drilling, possess machine knowledge and understand machine functions and drilling settings. Knowledge of machine performance, best practices for maintenance (cost and performance, reliability), and the ability to stand in front of a class to conduct training are essential. Sharing knowledge with others, finding solutions quickly and accurately, and demonstrating excellent customer care are also key qualifications. Key competencies required for this role include being calm, having an interest in sharing knowledge, strong communication skills, being a good listener for providing the best support, having good priority skills, taking responsibility, and a strong desire to grow within the company. This position is based in RA Mines, Udaipur, Rajasthan, INDIA. Why should you apply for this position By joining Epiroc, you will have the opportunity to grow and share knowledge with others, make the company stronger with your expertise, work in a supportive team and share experiences with others, and support our sites for optimal performance and knowledge sharing. The last date of application is 4th October 2024. Epiroc is a global productivity partner for mining and construction customers, accelerating the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment, and tools for surface and underground applications. The company also offers world-class service and other aftermarket support, as well as solutions for automation, digitalization, and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18,200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epirocgroup.com.,

Posted 1 month ago

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2.0 - 3.0 years

0 Lacs

Bavla

Work from Office

Desired Candidate Profile 2-3 years of experience in human resources or industrial relations role. MBA/PGDM degree in HR/Industrial Relations preferred but not mandatory. Develop a sustainable talent acquisition and hiring plans and strategies. Source and find candidates qualified for open position. Perform analysis of hiring needs and provide employee hiring forecast. Hands on experience with posting jobs on social media and job boards. Training and Development Employee Engagement Performance Management System Employee grievance handling and redressal. Search engines (job portal) Human Resource function Human Resource development mechanism Statutory compliance management Grievance handling mechanism Statutory compliances MS Office

Posted 3 months ago

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0.0 years

1 - 1 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Dear Candidate , We are looking for dynamic and ambitious male candidates to join our team as US IT Recruitment Consultant , where you'll play a key role in connecting top tech talent with exciting opportunities across the US! Roles and Responsibilities: Responsible for handling the complete recruitment life cycle for Direct Clients in the US. Utilize various talent acquisition strategies to source candidates through online channels (e.g. job portals, professional networks, etc.), LinkedIn, internal database, and referrals Learn the technical requirements of various positions, do research as needed, and submit consultants profiles that match these criteria in a timely manner. Establish relationships with consultants/contractors in specified regions. Responsible for achieving a good conversion ratio of submittals into interviews and placement. Eligibility: Any Bachelors degree with a minimum of 50% In overall academics is eligible Freshers can apply Skills: The ideal candidate should have superior communication and interpersonal skills. Must be self-motivated and must possess a good attitude. Should have the ability to deliver results in a fast-paced & metrics-driven environment. Job Type: Full-time Salary : 15000 CTC + AC Accommodation Timing: 7:00 PM to 5:30 AM (Monday Friday) Shift : Complete Night shift Completely Work from Office Interview Mode: Telephonic and Face-To-Face. Office Location: 94A, MLA Colony, Road no 12, Banjara Hills, 500034 Land Mark: Friends Bakery

Posted 3 months ago

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