Golden Tulip Salt Lake Kolkata

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Sr. Duty Manager located in Kolkata. The Sr. Duty Manager will be responsible for overseeing daily operations, managing staff, ensuring guest satisfaction, handling customer queries and complaints, and maintaining high standards of services and facilities. Additionally, the Sr. Duty Manager will be involved in coordinating staff schedules, supervising front desk activities, and ensuring compliance with health and safety regulations. Qualifications Operational Management, Supervisory skills, and Leadership abilities Customer Service, Guest Relations, and Conflict Resolution skills Staff Scheduling, Team Coordination, and Training skills Knowledge of Health and Safety regulations, and Compliance standards Excellent communication and interpersonal skills Ability to work flexible hours, including weekends and holidays Experience in the hospitality industry, preferably in a managerial role Bachelor's degree in Hospitality Management, Business Administration, or related field