Role Overview We are looking for a passionate and creative Marketing Design Intern to join our Marketing team. This role is a great opportunity for someone looking to build a strong portfolio while learning how to apply design skills in a high-growth SaaS environment. You ll work closely with our brand, content, and growth teams to create high-impact visuals across channels. If youre passionate about storytelling through design and eager to make real-world contributions. What You ll Do Assist in the creation of digital marketing assets including social media graphics, email visuals, ads, and landing page visuals. Support the Sales team by customizing demo environments using our product. Build visually engaging registration pages and event environments for prospects and clients. Assist the Event Services team with client-requested template builds. Support brand consistency across all marketing and communication materials. Collaborate with the design and content teams to visualize complex ideas in simple and engaging formats. Contribute to the development and refinement of brand guidelines. Help with designing assets for webinars, virtual events, and campaigns. Iterate quickly based on feedback What We re Looking For Must-Haves: A strong portfolio showcasing design fundamentals: layout, color, typography, and creativity. Proficiency in tools such as Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign). Basic understanding of branding, digital marketing, and user-centered design. Excellent communication and teamwork skills. Ability to prioritize tasks and meet deadlines in a remote work environment. Nice-to-Have: Experience with motion design or video editing (e.g., After Effects, Premiere Pro). What You ll Gain Real-world experience working on a fast-paced marketing team. Mentorship from experienced designers and marketers. An opportunity to make a real impact on a growing SaaS brand. A polished portfolio of marketing design projects. Flexible work environment with an inclusive and supportive culture.
Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2s list of 100 fastest-growing software companies. Position Overview: We are looking for a Senior Front-End Developer with 1-2 years of experience who is excited about animations, hover effects, scroll-triggered transitions, and building aesthetic, functional web experiences. You ll work closely with senior developers and designers to build and maintain our marketing landing pages and campaign websites. What you are responsible for: Key Responsibilities: Front-End Development: Build high-quality, responsive, and interactive web pages from Figma designs using modern HTML, CSS, JS frameworks. Develop and maintain scalable, reusable UI components and systems that can be used across multiple projects and applications. Integrate dynamic content into reusable, flexible front-end components. Interaction Design: Create and implement thoughtful micro-interactions and UI animations that enhance user experience and guide attention. Collaboration: Work cross-functionally with designers, marketers, and developers to build scalable, on-brand, visually engaging landing pages and websites. Performance Optimization: Maintain fast-loading, accessible, and SEO-friendly code using modern best practices. Tech Ownership: Recommend and implement front-end architecture decisions that ensure scalability and ease of maintenance. Design to Dev Precision: Bring designs to life with pixel-perfect accuracy and attention to detail. Mentorship: Provide guidance and code reviews to junior developers, ensuring quality and growth. Requirements: Experience: 5+ years of experience in front-end development working with highly visual and interaction-heavy interfaces. Skills: Strong knowledge of JavaScript (ES6+), HTML5, and CSS3 , and experience with modern frameworks like Svelte , React , or Vue . Experience with Sanity.io , animation libraries like GSAP , and deployment on Vercel . Creativity: Ability to collaborate with designers to bring interaction-rich ideas to life on web. Communication: Strong verbal and written communication with ability to work cross-functionally and explain dev decisions clearly. Detail-Oriented: Pixel precision, high attention to interactive detail, and user experience flow. Tools: Figma, Git, Netlify/Vercel, browser dev tools for testing and debugging. Location: Remote / India Type: Contract (10-20 hours a week) Experience : 5+ years of experience in front-end development working with highly visual and interaction-heavy interfaces. Salary: 2,000 - 2,800 per hour
Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2's list of 100 fastest-growing software companies. Role Overview We are looking for a passionate and creative Marketing Design Intern to join our Marketing team. This role is a great opportunity for someone looking to build a strong portfolio while learning how to apply design skills in a high-growth SaaS environment. You’ll work closely with our brand, content, and growth teams to create high-impact visuals across channels. If you're passionate about storytelling through design and eager to make real-world contributions. What You’ll Do Assist in the creation of digital marketing assets including social media graphics, email visuals, ads, and landing page visuals. Support the Sales team by customizing demo environments using our product. Build visually engaging registration pages and event environments for prospects and clients. Assist the Event Services team with client-requested template builds. Support brand consistency across all marketing and communication materials. Collaborate with the design and content teams to visualize complex ideas in simple and engaging formats. Contribute to the development and refinement of brand guidelines. Help with designing assets for webinars, virtual events, and campaigns. Iterate quickly based on feedback Must-Haves What We’re Looking For A strong portfolio showcasing design fundamentals: layout, color, typography, and creativity. Proficiency in tools such as Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign). Basic understanding of branding, digital marketing, and user-centered design. Excellent communication and teamwork skills. Ability to prioritize tasks and meet deadlines in a remote work environment. Nice-to-Have Experience with motion design or video editing (e.g., After Effects, Premiere Pro). What You’ll Gain Real-world experience working on a fast-paced marketing team. Mentorship from experienced designers and marketers. An opportunity to make a real impact on a growing SaaS brand. A polished portfolio of marketing design projects. Flexible work environment with an inclusive and supportive culture. Location: Remote / India Type: Internship (3-6 months, with potential for extension or full-time opportunity) Experience : (Recent graduates and final-year students can apply) Monthly stipend: INR 20,000- INR 30,000 Duration Worked: 3-6 months Show more Show less
Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2's list of 100 fastest-growing software companies. Position Overview We are looking for a Senior Front-End Developer with 1–2 years of experience who is excited about animations, hover effects, scroll-triggered transitions, and building aesthetic, functional web experiences. You’ll work closely with senior developers and designers to build and maintain our marketing landing pages and campaign websites. Key Responsibilities What you are responsible for: Front-End Development: Build high-quality, responsive, and interactive web pages from Figma designs using modern HTML, CSS, JS frameworks. Develop and maintain scalable, reusable UI components and systems that can be used across multiple projects and applications. Integrate dynamic content into reusable, flexible front-end components. Interaction Design: Create and implement thoughtful micro-interactions and UI animations that enhance user experience and guide attention. Collaboration: Work cross-functionally with designers, marketers, and developers to build scalable, on-brand, visually engaging landing pages and websites. Performance Optimization: Maintain fast-loading, accessible, and SEO-friendly code using modern best practices. Tech Ownership: Recommend and implement front-end architecture decisions that ensure scalability and ease of maintenance. Design to Dev Precision: Bring designs to life with pixel-perfect accuracy and attention to detail. Mentorship: Provide guidance and code reviews to junior developers, ensuring quality and growth. Requirements Experience: 5+ years of experience in front-end development working with highly visual and interaction-heavy interfaces. Skills: Strong knowledge of JavaScript (ES6+), HTML5, and CSS3, and experience with modern frameworks like Svelte, React, or Vue. Experience with Sanity.io, animation libraries like GSAP, and deployment on Vercel. Creativity: Ability to collaborate with designers to bring interaction-rich ideas to life on web. Communication: Strong verbal and written communication with ability to work cross-functionally and explain dev decisions clearly. Detail-Oriented: Pixel precision, high attention to interactive detail, and user experience flow. Tools: Figma, Git, Netlify/Vercel, browser dev tools for testing and debugging. Location: Remote / India Type: Contract (10-20 hours a week) Experience : 5+ years of experience in front-end development working with highly visual and interaction-heavy interfaces. Salary: ₹2,000 – ₹2,800 per hour Show more Show less
Goldcast is an AI-powered B2B Video Content Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like Wiz, LG, Zuora, Microsoft, Workday and Mailchimp leverage Goldcast to more effectively get in front of their audience through events/webinars/podcast, repurpose and create engaging and consumable video content through our AI products, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates. We count 400+ great B2B firms as customers and were recently featured in G2s list of 100 fastest-growing software companies. About The Role We re looking for a strategic and detail-oriented Marketing Operations Manager to lead the way in how we manage our marketing tools, data, and reporting. In this role, youll take ownership of our marketing automation platform, support email and lifecycle marketing programs, and act as a key partner across the marketing team to help us scale efficiently and effectively. You ll be both a technical expert and a strategic thinker bringing experience in marketing systems and analytics alongside a thoughtful approach to customer engagement and lifecycle design. Your work will ensure our systems run smoothly, our reporting is reliable, and our prospects and customers receive timely, relevant, and valuable content. Key Responsibilities Own our marketing automation platform (HubSpot): Manage workflows, email campaigns, forms, and overall system configuration to support marketing goals. Lead email and lifecycle marketing: Design and run email nurture campaigns that guide prospects through each stage of the funnel. Use segmentation, A/B testing, and performance analysis to refine our approach. Be our data and reporting partner: Build dashboards and reporting frameworks that help our content, product marketing, and growth teams track performance against OKRs. Ensure data integrity: Maintain a clean, organized marketing database. Define and uphold standards for data health, audience segmentation, and contact management. Manage our marketing tech stack: Oversee vendor relationships, renewals, tool evaluations, and budget tracking. Support event marketing: Manage and optimize event setup in our Goldcast platform to ensure smooth operations and accurate data capture. Establish scalable processes: Create and maintain standard operating procedures for recurring marketing ops workflows. Act as an internal expert: Provide guidance and training on HubSpot and related tools to team members. What You ll Bring We know that not all great candidates meet every requirement. If you re excited about the role and bring strong experience in marketing operations, we encourage you to apply even if you don t check every box. 5+ years in marketing operations or a related role Hands-on experience with email marketing and lifecycle program development Advanced knowledge of HubSpot (or a similar marketing automation platform) Experience managing marketing technology tools and vendor relationships Strong background in reporting and dashboard creation using marketing data Deep understanding of email deliverability, compliance, and engagement best practices Proficiency in marketing funnel strategy and customer journey mapping Strong analytical skills, including the ability to interpret campaign performance data and draw insights Attention to detail with a process-oriented mindset Excellent organizational and project management capabilities Clear communication style, with the ability to explain technical details to non-technical teammates A proactive and curious approach to system improvement and problem-solving Compensation: The salary range for this role is 30,00,000 - 45,00,000 . We also offer: A comprehensive benefits package Opportunities for professional growth and leadership development A flexible, supportive remote work environment A team that genuinely values collaboration, trust, and transparency At Goldcast, we believe that great ideas come from diverse perspectives and backgrounds. We re committed to building a workplace where everyone feels seen, supported, and empowered to do their best work. We welcome applicants of all races, ethnicities, genders, sexual orientations, abilities, ages, and backgrounds. If you need accommodations at any point in the hiring process, please let us know.
About Us Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2's list of 100 fastest-growing software companies. Position Overview As a Mid-Market Customer Success Manager at Goldcast, you will be a key driver of customer satisfaction and success, working closely with a diverse set of mid-market customers. Your focus will be to guide customers through the full lifecycle, ensuring they maximize the value they derive from Goldcast’s event technology. You’ll work to expand product adoption, drive customer retention, and ensure that the customer’s event strategy aligns with their business goals. You will be the voice of the customer within Goldcast, and the go-to partner for customers looking to scale their event programs. What You’ll Do Own Customer Success: Manage a portfolio of mid-market customer accounts, proactively guiding customers through onboarding, product adoption, and ongoing support to ensure they maximize the platform’s value. Drive Engagement & Growth: Assist customers in optimizing their event strategies by providing tailored recommendations for driving attendee engagement, lead generation, and ROI. Identify upsell and cross-sell opportunities, contributing to expansion within existing accounts. Independently Execute Meaningful Customer Touchpoints: you will run meaningful engagements such as executive business reviews, strategic conversations, and product-driven analyses of customer adoption and usage. You should feel confident, excited and prepared to run these meetings independently, with executive presence and in a confident demeanor. Cross-Functional Collaboration: Work alongside Sales, Marketing, and Product teams to ensure a seamless customer experience. Provide feedback to product teams to help inform feature development and continuous improvement of the Goldcast platform. Customer Advocacy: Build strong relationships with key decision-makers and end-users to understand their event goals and advocate for their needs within the organization. Problem Solving & Issue Resolution: Act swiftly and strategically to resolve customer challenges, ensuring their success on the platform while working collaboratively with internal teams to de-escalate complex situations. Post-Implementation Enablement: Lead customer product adoption, including educational sessions, training, and best practice sharing, to empower customers to get the most out of Goldcast’s features. Monitor Account Health: Track key health indicators (adoption, usage, engagement) and work proactively with customers to prevent churn and ensure ongoing value realization. Forecasting & Reporting: Provide regular reports and forecasts regarding customer health, expansion opportunities, and potential risks within your portfolio. Collaborate with leadership to track progress against account goals. Team Collaboration & Knowledge Sharing: Share best practices with the Customer Success team and contribute to the continuous development of Goldcast’s customer success strategy. Who You Are Experience in Customer Success/Account Management: 4+ years of experience in a customer-facing role, ideally within SaaS or event technology industries. Experience managing a mid-market portfolio with a focus on customer retention and growth. Proven Track Record in Account Growth: Experience driving expansion within customer accounts, with measurable results (e.g., increasing adoption, adding new product lines, etc.). You will work in partnership with an Account Manager to funnel qualified leads, activate renewal process (led by AM) and create strategic growth plans for accounts. Customer-Focused Mindset: A strong advocate for customers with the ability to understand their business needs and align solutions with their event objectives. Strong Communication Skills: Excellent interpersonal and communication skills, able to build relationships with both technical and non-technical stakeholders. You can engage with decision-makers while ensuring clear communication with end-users. Problem-Solving and Solution-Oriented: Ability to think critically and resolve challenges in real-time, balancing customer needs with company capabilities. Experience with Event Technology or SaaS Platforms: Familiarity with digital event platforms, virtual and hybrid events, or similar SaaS tools, including understanding attendee engagement, content creation, lead generation, and ROI measurement. Growth-Oriented: Proven ability to identify upsell opportunities and take a proactive approach to drive customer success and account growth. Self-Motivated and Independent: Capable of taking full ownership of your portfolio, with a demonstrated ability to work autonomously and manage multiple accounts simultaneously. Cross-Functional Teamwork: Strong ability to collaborate with Sales, Marketing, and Product teams to ensure alignment and a seamless experience for the customer. Tech-Savvy & Agile Learner: Comfortable learning new technologies, staying updated on product features, and understanding evolving event trends to better serve customers. Key Competencies Customer Relationship Management: Ability to build strong, lasting relationships with mid-market customers, fostering trust and advocacy. Strategic Account Management: Skilled in identifying customer goals, aligning strategies, and driving adoption to ensure long-term success. Proactive Problem-Solving: Able to anticipate challenges, address concerns swiftly, and offer innovative solutions to enhance customer experience. Data-Driven Decision-Making: Ability to analyze customer engagement metrics, identify trends, and drive data-backed recommendations for success. Effective Communication: Strong verbal and written communication skills to engage with both executive stakeholders and end users, ensuring clarity and alignment. Negotiation & Influence: Comfortable with discussing value, upselling opportunities, and renewal negotiations in collaboration with the Account Management team. Technical Aptitude: Quick learner with the ability to grasp and explain complex event technology concepts to non-technical users. Project & Time Management: Ability to prioritize multiple accounts, manage customer needs efficiently, and meet deadlines in a fast-paced environment. Collaboration & Cross-Functional Coordination: Skilled at working closely with Sales, Product, and Marketing teams to ensure a seamless customer experience. Empathy & Customer-Centric Mindset: Passionate about understanding customer needs an Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. The salary range for this role is INR INR 15,00,000 to INR 25,00,000 plus bonus, with flexibility based on the candidate's qualifications and experience. Additionally, we provide a comprehensive benefits package. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Show more Show less
About Us Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2s list of 100 fastest-growing software companies. Position Overview: As a Mid-Market Customer Success Manager at Goldcast, you will be a key driver of customer satisfaction and success, working closely with a diverse set of mid-market customers. Your focus will be to guide customers through the full lifecycle, ensuring they maximize the value they derive from Goldcast s event technology. You ll work to expand product adoption, drive customer retention, and ensure that the customer s event strategy aligns with their business goals. You will be the voice of the customer within Goldcast, and the go-to partner for customers looking to scale their event programs. What You ll Do: Own Customer Success: Manage a portfolio of mid-market customer accounts, proactively guiding customers through onboarding, product adoption, and ongoing support to ensure they maximize the platform s value. Drive Engagement & Growth: Assist customers in optimizing their event strategies by providing tailored recommendations for driving attendee engagement, lead generation, and ROI. Identify upsell and cross-sell opportunities, contributing to expansion within existing accounts. Independently Execute Meaningful Customer Touchpoints: you will run meaningful engagements such as executive business reviews, strategic conversations, and product-driven analyses of customer adoption and usage. You should feel confident, excited and prepared to run these meetings independently, with executive presence and in a confident demeanor. Cross-Functional Collaboration: Work alongside Sales, Marketing, and Product teams to ensure a seamless customer experience. Provide feedback to product teams to help inform feature development and continuous improvement of the Goldcast platform. Customer Advocacy: Build strong relationships with key decision-makers and end-users to understand their event goals and advocate for their needs within the organization. Problem Solving & Issue Resolution: Act swiftly and strategically to resolve customer challenges, ensuring their success on the platform while working collaboratively with internal teams to de-escalate complex situations. Post-Implementation Enablement: Lead customer product adoption, including educational sessions, training, and best practice sharing, to empower customers to get the most out of Goldcast s features. Monitor Account Health: Track key health indicators (adoption, usage, engagement) and work proactively with customers to prevent churn and ensure ongoing value realization. Forecasting & Reporting: Provide regular reports and forecasts regarding customer health, expansion opportunities, and potential risks within your portfolio. Collaborate with leadership to track progress against account goals. Team Collaboration & Knowledge Sharing: Share best practices with the Customer Success team and contribute to the continuous development of Goldcast s customer success strategy. Who you are: Experience in Customer Success/Account Management: 4+ years of experience in a customer-facing role, ideally within SaaS or event technology industries. Experience managing a mid-market portfolio with a focus on customer retention and growth. Proven Track Record in Account Growth: Experience driving expansion within customer accounts, with measurable results (e.g., increasing adoption, adding new product lines, etc.). You will work in partnership with an Account Manager to funnel qualified leads, activate renewal process (led by AM) and create strategic growth plans for accounts. Customer-Focused Mindset: A strong advocate for customers with the ability to understand their business needs and align solutions with their event objectives. Strong Communication Skills: Excellent interpersonal and communication skills, able to build relationships with both technical and non-technical stakeholders. You can engage with decision-makers while ensuring clear communication with end-users. Problem-Solving and Solution-Oriented: Ability to think critically and resolve challenges in real-time, balancing customer needs with company capabilities. Experience with Event Technology or SaaS Platforms: Familiarity with digital event platforms, virtual and hybrid events, or similar SaaS tools, including understanding attendee engagement, content creation, lead generation, and ROI measurement. Growth-Oriented: Proven ability to identify upsell opportunities and take a proactive approach to drive customer success and account growth. Self-Motivated and Independent: Capable of taking full ownership of your portfolio, with a demonstrated ability to work autonomously and manage multiple accounts simultaneously. Cross-Functional Teamwork: Strong ability to collaborate with Sales, Marketing, and Product teams to ensure alignment and a seamless experience for the customer. Tech-Savvy & Agile Learner: Comfortable learning new technologies, staying updated on product features, and understanding evolving event trends to better serve customers. Key Competencies: Customer Relationship Management: Ability to build strong, lasting relationships with mid-market customers, fostering trust and advocacy. Strategic Account Management: Skilled in identifying customer goals, aligning strategies, and driving adoption to ensure long-term success. Proactive Problem-Solving: Able to anticipate challenges, address concerns swiftly, and offer innovative solutions to enhance customer experience. Data-Driven Decision-Making: Ability to analyze customer engagement metrics, identify trends, and drive data-backed recommendations for success. Effective Communication: Strong verbal and written communication skills to engage with both executive stakeholders and end users, ensuring clarity and alignment. Negotiation & Influence: Comfortable with discussing value, upselling opportunities, and renewal negotiations in collaboration with the Account Management team. Technical Aptitude: Quick learner with the ability to grasp and explain complex event technology concepts to non-technical users. Project & Time Management: Ability to prioritize multiple accounts, manage customer needs efficiently, and meet deadlines in a fast-paced environment. Collaboration & Cross-Functional Coordination: Skilled at working closely with Sales, Product, and Marketing teams to ensure a seamless customer experience. Empathy & Customer-Centric Mindset: Passionate about understanding customer needs an Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. The salary range for this role is INR INR 15,00,000 to INR 25,00,000 plus bonus, with flexibility based on the candidates qualifications and experience. Additionally, we provide a comprehensive benefits package. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2's list of 100 fastest-growing software companies. Position Overview This is a critical role that requires a detail-oriented, proactive professional who thrives in a fast-paced, remote-first environment. We are looking for a detail-driven, proactive Manager, Finance to join our growing team. In this critical role, you’ll lead day-to-day financial operations and compliance efforts for both our India and U.S. entities. Reporting directly to the VP of Finance, you’ll collaborate cross-functionally with teams including Sales, Marketing, Legal, and external partners to ensure accurate reporting, compliance, and operational excellence. This is a great opportunity for someone who thrives in a fast-paced, remote-first environment and enjoys building robust financial processes that scale with growth. What You’ll Do Lead end-to-end accounting operations across India and U.S. entities in accordance with local and U.S. GAAP standards. Own the month-end close process, including journal entries, reconciliations, consolidations, and reporting on areas like revenue recognition, AR/AP, and fixed assets. Prepare monthly financial statements and deliver in-depth financial analyses and insights to leadership. Manage statutory audits, tax audits, GST filings, and regulatory compliance requirements. Oversee AR/AP operations, cash flow monitoring, and ensure accurate invoicing. Drive tax calculations, assessments, and audit preparation in partnership with advisors and internal stakeholders. Maintain and improve standard operating procedures (SOPs) for finance operations. Generate and analyze MIS reports for internal leadership and decision-making. Strengthen internal controls and ensure compliance with governance frameworks. Collaborate with cross-functional teams to streamline and automate financial processes. Who You Are We welcome applicants from diverse professional backgrounds. Even if you don’t meet every listed qualification, if you’re excited about the role and believe you could contribute meaningfully, we encourage you to apply. Chartered Accountant (CA) or CPA with 4–5 years of post-qualification experience Experience working in or with B2B SaaS or multinational companies Background in Big 4 accounting firms is a plus Proficiency in financial tools like QuickBooks and Zoho Books Strong Excel skills and ability to work with large data sets and dashboards Excellent verbal and written communication skills Experience managing statutory audits and compliance in India Self-starter with a solution-oriented and process-driven mindset Comfortable working independently and cross-functionally in a remote setup Based in or willing to relocate to Bangalore (preferred) Key Competencies Strong analytical and financial modeling skills Exceptional attention to detail and organization Effective collaboration and communication across teams Adaptability to thrive in a dynamic, fast-paced environment Compensation Goldcast is a remote organization with access to an office in Boston for occasional gatherings. The CEO is located in the Boston area. Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. The salary range for this role is INR 20,00,000 to 30,00,000, with flexibility based on the candidate's qualification, experience and last drawn salary. Additionally, we provide a comprehensive benefits package. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Location: Remote (India) – Preference for candidates based in Bangalore Show more Show less
Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2's list of 100 fastest-growing software companies. Position Overview As a Customer Success Manager (CSM) at Goldcast, you will oversee a Velocity portfolio of customers (up to 500 employees) and ensure they successfully adopt Goldcast, achieve their event goals, and maximize the platform’s value. This role is customer-centric and combines relationship-building, strategic advising, and proactive support to drive customer success and satisfaction. What You’ll Do Own Customer Success: Manage a portfolio of small to mid-sized accounts, working with customers to ensure they achieve their event goals and maximize their value from Goldcast’s platform. Drive Growth: identify opportunities for product growth, usage growth and additional opportunities to increase active ARR in the account. Provide Strategic Guidance: Serve as a trusted advisor to customers, offering advice on how to run successful events, improve attendee engagement, and optimize their event strategy. Ensure Product Adoption: Proactively monitor customer usage and adoption, providing training, resources, and recommendations to ensure customers leverage Goldcast’s features effectively. Address Customer Needs: Respond to customer inquiries and issues, resolving them promptly and escalating when necessary. Ensure that customer challenges are addressed in a timely manner to avoid any impact on their event success. Collaborate with Internal Teams: Work cross-functionally with the Sales, Product, and Marketing teams to ensure that customers’ needs are met and feedback is communicated to the relevant stakeholders. Monitor Account Health: Track customer satisfaction and usage metrics, providing insights into account health and identifying opportunities for expansion or potential risks. Customer Education: Lead periodic check-ins and educational sessions to ensure customers are up to date with the latest product features and best practices. Customer Advocacy: Act as the voice of the customer, providing feedback to internal teams on customer needs and experiences to help improve Goldcast’s products and services. Who You Are Customer Success Experience: 3-5 years of experience in customer success, account management, or a similar customer-facing role. Experience with SaaS products, event technology, or digital marketing solutions is a plus. Proven track record of handling between 50-70 customer accounts at a singular point in time. Strong to to prioritize tasks, escalate issues and segment business needs based on risk. Account Expansion and Growth: Proven track-record (referenced metrics, KPIs or achievements) of driving ARR growth in past BoBs. Expansion driven through user growth, product add-ons or new product lines is preferred. You will work in partnership with an Account Manager to funnel qualified leads, activate renewal process (led by AM) and create strategic growth plans for accounts. Strong Communication Skills: Excellent verbal and written communication skills with the ability to engage customers at all levels. Ability to clearly explain technical concepts to non-technical users. Customer-Focused: A passion for helping customers succeed, with a proactive approach to addressing customer needs and challenges. Problem-Solving: Strong critical thinking and problem-solving skills to identify customer challenges and provide effective solutions. Team Collaboration: Ability to work closely with cross-functional teams, including Sales, Product, and Marketing, to deliver a cohesive customer experience. Self-Starter: Ability to work independently and manage a portfolio of accounts effectively with minimal supervision. Technical Aptitude: Comfortable working with SaaS platforms and quickly learning new technologies and product features. Account Management Skills: Experience in managing client accounts and ensuring ongoing customer satisfaction and retention. Event Knowledge: Familiarity with virtual and hybrid event strategies and best practices is a plus. Key Competencies Strategic account management and growth planning. Excellent communication and interpersonal skills. Problem-solving and critical thinking. Proactive customer engagement and support. Strong organizational and project management skills. Collaboration and teamwork across departments. Technical proficiency in SaaS platforms and data analysis. Adaptability and resourcefulness in a fast-paced environment. Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Show more Show less
About Us Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2's list of 100 fastest-growing software companies. Position Overview We’re looking for an Implementation Manager based in India to lead our new customers through a thoughtful, seamless onboarding experience. This is a high-impact, client-facing role focused on driving adoption, delivering value, and enabling long-term customer success. You will be the go-to expert for new clients as they transition onto the Goldcast platform—bringing together your technical knowledge, project management skills, and empathetic communication style to ensure every customer feels supported, confident, and set up for success. What You’ll Do Client Onboarding & Enablement Deliver inclusive and engaging onboarding sessions to empower clients with the knowledge and tools they need to succeed on Goldcast. Lead implementation projects from kickoff to go-live, keeping clients informed, engaged, and on track at every stage. Become a trusted product expert—helping customers understand platform features, use cases, and best practices in accessible ways. Maintain regular, proactive communication throughout onboarding. No client should go more than 7 days without a meaningful touchpoint. Cross-Functional Collaboration Work closely with Product, Engineering, and Support teams to coordinate and execute key integrations (Salesforce, Marketo, HubSpot, Pardot, webhooks, etc.). Share client feedback internally to help refine onboarding processes, improve documentation, and shape product direction. Keep detailed implementation records and project documentation to ensure smooth transitions post-onboarding. Client Portfolio Management Manage multiple onboarding clients with personalized support and clear communication. Use systems and trackers to ensure every implementation stays on schedule and no customer falls behind. Help clients exit onboarding feeling empowered and ready to manage events independently. Who You Are We believe great Implementation Managers come from many paths. If you bring a combination of the following strengths, you’ll thrive in this role: You have 2+ years of professional experience in implementation, customer onboarding, customer success, or project/account management—ideally in a B2B SaaS or technology-driven environment. A bachelor’s degree in a relevant field (such as business, communications, marketing, or technology) is helpful but not required. We value real-world experience, problem-solving, and a growth mindset just as highly. You have a deep understanding of digital tools and can explain complex concepts in simple, accessible ways. You are highly organized, detail-oriented, and able to execute cross-functional projects on time. You build rapport easily with diverse client teams and can tailor onboarding approaches to meet their specific goals. You express yourself clearly and confidently, balancing technical knowledge with an approachable style. You identify issues early, think critically, and implement thoughtful, pragmatic solutions. You’re self-driven, reliable, and thrive in a remote-first environment with minimal supervision. Key Competencies Comfortable navigating software platforms, tools, and integrations (e.g., Salesforce, Marketo, HubSpot), and able to support clients through technical setup and troubleshooting. Dedicated to delivering an exceptional experience. You understand client needs deeply and advocate for their success throughout the onboarding journey. Skilled at managing concurrent projects, prioritizing effectively, and maintaining momentum even when juggling multiple deadlines. Able to work fluidly across Product, Engineering, and Support teams to ensure a cohesive, efficient onboarding experience. Continuously seeks ways to improve systems, workflows, and documentation to drive scalability and repeatability in implementation. Thrives in a fast-moving environment and adjusts quickly to changing tools, processes, or client expectations. How Success Is Measured We evaluate success in this role using the following outcomes: Clients report a positive onboarding experience, reflected in high CSAT scores and a smooth, confident handoff to the post-onboarding team. Onboarding projects are completed efficiently and within the agreed-upon timelines. Clients finish onboarding with the confidence and capability to independently run their events on the Goldcast platform. Consistent, proactive communication with clients is maintained throughout onboarding, with all touchpoints and updates clearly documented. Internal implementation records—including timelines, notes, and project artifacts—are thorough, organized, and easy to reference. Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Company: Goldcast.io Location: India. WFH.
About Us: Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2s list of 100 fastest-growing software companies. Position Overview: We re looking for an Implementation Manager based in India to lead our new customers through a thoughtful, seamless onboarding experience. This is a high-impact, client-facing role focused on driving adoption, delivering value, and enabling long-term customer success. You will be the go-to expert for new clients as they transition onto the Goldcast platform bringing together your technical knowledge, project management skills, and empathetic communication style to ensure every customer feels supported, confident, and set up for success. What You ll Do: Client Onboarding & Enablement Deliver inclusive and engaging onboarding sessions to empower clients with the knowledge and tools they need to succeed on Goldcast. Lead implementation projects from kickoff to go-live, keeping clients informed, engaged, and on track at every stage. Become a trusted product expert helping customers understand platform features, use cases, and best practices in accessible ways. Maintain regular, proactive communication throughout onboarding. No client should go more than 7 days without a meaningful touchpoint. Cross-Functional Collaboration Work closely with Product, Engineering, and Support teams to coordinate and execute key integrations (Salesforce, Marketo, HubSpot, Pardot, webhooks, etc.). Share client feedback internally to help refine onboarding processes, improve documentation, and shape product direction. Keep detailed implementation records and project documentation to ensure smooth transitions post-onboarding. Client Portfolio Management Manage multiple onboarding clients with personalized support and clear communication. Use systems and trackers to ensure every implementation stays on schedule and no customer falls behind. Help clients exit onboarding feeling empowered and ready to manage events independently. Who you are: We believe great Implementation Managers come from many paths. If you bring a combination of the following strengths, you ll thrive in this role: You have 2+ years of professional experience in implementation, customer onboarding, customer success, or project/account management ideally in a B2B SaaS or technology-driven environment. A bachelor s degree in a relevant field (such as business, communications, marketing, or technology) is helpful but not required. We value real-world experience, problem-solving, and a growth mindset just as highly. You have a deep understanding of digital tools and can explain complex concepts in simple, accessible ways. You are highly organized, detail-oriented, and able to execute cross-functional projects on time. You build rapport easily with diverse client teams and can tailor onboarding approaches to meet their specific goals. You express yourself clearly and confidently, balancing technical knowledge with an approachable style. You identify issues early, think critically, and implement thoughtful, pragmatic solutions. You re self-driven, reliable, and thrive in a remote-first environment with minimal supervision. Key Competencies: Comfortable navigating software platforms, tools, and integrations (e.g., Salesforce, Marketo, HubSpot), and able to support clients through technical setup and troubleshooting. Dedicated to delivering an exceptional experience. You understand client needs deeply and advocate for their success throughout the onboarding journey. Skilled at managing concurrent projects, prioritizing effectively, and maintaining momentum even when juggling multiple deadlines. Able to work fluidly across Product, Engineering, and Support teams to ensure a cohesive, efficient onboarding experience. Continuously seeks ways to improve systems, workflows, and documentation to drive scalability and repeatability in implementation. Thrives in a fast-moving environment and adjusts quickly to changing tools, processes, or client expectations. How Success Is Measured We evaluate success in this role using the following outcomes: Clients report a positive onboarding experience, reflected in high CSAT scores and a smooth, confident handoff to the post-onboarding team. Onboarding projects are completed efficiently and within the agreed-upon timelines. Clients finish onboarding with the confidence and capability to independently run their events on the Goldcast platform. Consistent, proactive communication with clients is maintained throughout onboarding, with all touchpoints and updates clearly documented. Internal implementation records including timelines, notes, and project artifacts are thorough, organized, and easy to reference. Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Company: Goldcast.io Location: India. WFH.
Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2's list of 100 fastest-growing software companies. Position Overview This is a critical role that requires a detail-oriented, proactive professional who thrives in a fast-paced, remote-first environment. We are looking for a detail-driven, proactive Manager, Finance to join our growing team. In this critical role, you’ll lead day-to-day financial operations and compliance efforts for both our India and U.S. entities. Reporting directly to the VP of Finance, you’ll collaborate cross-functionally with teams including Sales, Marketing, Legal, and external partners to ensure accurate reporting, compliance, and operational excellence. This is a great opportunity for someone who thrives in a fast-paced, remote-first environment and enjoys building robust financial processes that scale with growth. What You’ll Do Lead end-to-end accounting operations across India and U.S. entities in accordance with local and U.S. GAAP standards. Own the month-end close process, including journal entries, reconciliations, consolidations, and reporting on areas like revenue recognition, AR/AP, and fixed assets. Prepare monthly financial statements and deliver in-depth financial analyses and insights to leadership. Manage statutory audits, tax audits, GST filings, and regulatory compliance requirements. Oversee AR/AP operations, cash flow monitoring, and ensure accurate invoicing. Drive tax calculations, assessments, and audit preparation in partnership with advisors and internal stakeholders. Maintain and improve standard operating procedures (SOPs) for finance operations. Generate and analyze MIS reports for internal leadership and decision-making. Strengthen internal controls and ensure compliance with governance frameworks. Collaborate with cross-functional teams to streamline and automate financial processes. Who You Are We welcome applicants from diverse professional backgrounds. Even if you don’t meet every listed qualification, if you’re excited about the role and believe you could contribute meaningfully, we encourage you to apply. Chartered Accountant (CA) or CPA with 4–5 years of post-qualification experience Experience working in or with B2B SaaS or multinational companies Background in Big 4 accounting firms is a plus Proficiency in financial tools like QuickBooks and Zoho Books Strong Excel skills and ability to work with large data sets and dashboards Excellent verbal and written communication skills Experience managing statutory audits and compliance in India Self-starter with a solution-oriented and process-driven mindset Comfortable working independently and cross-functionally in a remote setup Based in or willing to relocate to Bangalore (preferred) Key Competencies Strong analytical and financial modeling skills Exceptional attention to detail and organization Effective collaboration and communication across teams Adaptability to thrive in a dynamic, fast-paced environment Compensation Goldcast is a remote organization with access to an office in Boston for occasional gatherings. The CEO is located in the Boston area. Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. The salary range for this role is INR 20,00,000 to 30,00,000, with flexibility based on the candidate's qualification, experience and last drawn salary. Additionally, we provide a comprehensive benefits package. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Location: Remote (India) – Preference for candidates based in Bangalore
We re looking for a Content Marketing Manager to support content strategy and community operations across both Goldcast and the AI Marketing Alliance . This is a full-time, remote role based in India , ideal for someone who thrives at the intersection of content creation, video marketing, and community building. You ll work closely with the Head of Content at Goldcast and the Head of Operations at AIMA to shape content strategy, scale creative output, and grow an engaged network of AI-curious marketing leaders. If you re a strong communicator who s energized by experimentation, storytelling, and the future of B2B marketing we d love to hear from you. What you ll do For Goldcast: Develop and manage our YouTube strategy, including ideation, scripting, editing, publishing, and (optionally) appearing on-camera Repurpose long-form content (e.g. webinars, interviews) into short-form videos, carousels, blog posts, and other formats Organize and maintain our content systems using Notion, Sanity, and Content Lab Collaborate on testing new content formats and driving channel-specific distribution Support blog operations, including content edits, scheduling, and publishing For AI Marketing Alliance (AIMA): Help operationalize a growing community of 1,500+ CMOs and GTM leaders Own content distribution for AIMA newsletters, event recaps, and follow-ups Assist in event production, including speaker coordination and capturing event takeaways Partner with operations to grow community engagement and value delivery Who you are: 2-5 years of experience in B2B content marketing, ideally within startups or fast-paced tech environments Strong writing and editing skills, with a confident, human tone Familiar with YouTube content strategy, video editing workflows, and AI content tools or excited to learn Organized and proactive, with strong project management instincts Bonus: Experience in community building, events, or social-first storytelling Key Competencies Ability to plan, create, and distribute high-impact content across video, blog, email, and social channels Strong understanding of how to tell stories through video, including short-form and long-form content formats Skilled at organizing content pipelines, managing multiple initiatives, and working across tools like Notion and Sanity Understanding of what makes communities valuable and how to sustain member engagement through content and programming Willingness to test new ideas, formats, and tools especially in the evolving world of AI and marketing tech Able to work closely with design, social, ops, and product marketing teams to bring ideas to life Strong writing, editing, and verbal communication skills with a tone that s human, thoughtful, and engaging Comfortable working independently in a fast-paced, remote environment with minimal supervision
About Us: Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2s list of 100 fastest-growing software companies. Position Overview: We re looking for a Content Marketing Intern to join our growing team. In this role, you ll help us turn long-form event and video content into compelling, snackable content across multiple channels. You ll work across both Goldcast and the AI Marketing Alliance (AIMA) to support a wide range of content initiatives from social posts and blog snippets to carousels and newsletters. This is a remote, full-time, paid internship for 3 6 months, ideal for someone looking to gain hands-on experience in B2B content marketing, experiment with cutting-edge AI tools, and contribute to a fast-growing team. If youre a strong communicator who s curious about AI, excited by storytelling, and eager to dive into the world of content creation we d love to hear from you. What You ll Do: Repurpose event content into short-form videos, blog posts, carousels, and email content using tools like Content Lab Write, edit, and publish content across LinkedIn, YouTube, blogs, and email Collaborate cross-functionally with our content, design, and social teams Support AIMA initiatives, including newsletters, event promotion, LinkedIn content, and occasional live event assistance Help organize and maintain our content libraries and assets (using tools like Notion and Sanity) Contribute to new content ideas and formats across channels Participate in internal brainstorms, editorial planning, and marketing projects Who you are: Current student or recent graduate, ideally with a focus in marketing, communications, media, or journalism Strong writing, editing, and organization skills Interest in video-first or social-first content Familiarity with or curiosity about AI tools and trends in B2B marketing Comfortable working in a remote, fast-moving environment Bonus: Experience with tools like Notion, Descript, Canva, Slack, or video editing software Why Join Us This internship is a great opportunity to gain real-world experience in B2B content marketing, experiment with the latest AI tools, and contribute to a fast-growing company making waves in the marketing tech space. Goldcast is an equal opportunity employer . We celebrate diversity and are committed to creating an inclusive environment for all employees. Learn more about us goldcast.io INR 300 600 per hour
Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2's list of 100 fastest-growing software companies. Position Overview We're looking for a thoughtful, hands-on Manager of Customer Success to lead, coach, and grow our Customer Success Management team. You’ll support our CSMs in delivering exceptional experiences to customers, while also rolling up your sleeves to join high-stakes conversations, clear roadblocks, and bring operational clarity to our processes. This role is a unique blend of people leadership, strategic thinking, and direct customer impact. It’s perfect for someone who loves mentoring others, thrives in a fast-paced, collaborative environment, and wants to help shape how Goldcast shows up for our customers. What You’ll Do Championing Customer Impact Join key customer calls to support renewals, troubleshoot issues, or help navigate complex situations. Offer strategic input post-call and follow through on internal action items. Own a small book of high-impact or high-risk accounts as needed. Coaching & Growing the Team Hold weekly 1:1s with each CSM to support development and unblock challenges. Deliver ongoing call coaching (live or async) with actionable, tailored feedback. Lead onboarding for new team members and guide continuous enablement. Internal Communication & Admin Represent your team in cross-functional meetings and leadership check-ins. Keep team documentation organized (e.g., Notion, Book of Business updates). Communicate updates clearly and efficiently to both your manager and your team. Driving Projects & Improvements Lead or contribute to key strategic projects each quarter to improve how we operate. Build repeatable tools, playbooks, and templates that make the team stronger. Proactively identify and solve process gaps before they escalate. Forecasting & Strategic Planning Own renewal forecasting and share insights with Customer Experience and leadership. Track key risks and opportunities across your team’s portfolio. Speak to segment and account health at an executive level with clarity and confidence. What Helps You Thrive in This Role Customer Empathy & Communication: You listen deeply, speak clearly, and advocate for both the customer and the team. You're the steady presence in a tough conversation. Coaching & Talent Development: You love helping people grow. You give feedback that’s kind, direct, and effective — and you track progress over time Operational Rigor: You keep things moving and well-documented. Your team and peers trust that nothing will fall through the cracks. Strategic Insight: You connect the dots between daily actions and long-term goals — and help your team do the same. Cross-Functional Collaboration: You build strong partnerships with Sales, Product, Support, and beyond. You’re comfortable navigating across teams and priorities. Ownership & Accountability: You don’t wait for someone else to solve the problem — you take initiative, follow through, and bring others along. What You Bring 5+ years in Customer Success, Account Management, or a related B2B SaaS role 1–2+ years in a people management or team lead capacity Excellent communication and stakeholder management skills Solid forecasting instincts and comfort with data-driven decision making Familiarity with CS platforms, CRMs, and health tracking tools (e.g., Salesforce, Gainsight, Catalyst) What Success Looks Like You’re regularly joining and adding value to key customer calls Your team receives structured coaching and grows stronger over time Strategic projects are scoped clearly and delivered on schedule Forecasts are reliable — and your leadership team trusts your judgment You raise the bar on how Goldcast serves our customers Compensation Goldcast is a remote organization with access to an office in Boston for occasional gatherings. Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Us Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2's list of 100 fastest-growing software companies. Position Overview As a Frontline Customer Support Specialist, you will be the first point of contact for customers, ensuring smooth event execution and resolving inquiries efficiently. You will play a key role in troubleshooting live event issues, collaborating with internal teams, and delivering an exceptional customer experience. This role requires availability for night shifts in IST (Indian Standard Time) to support global customers. What You’ll Do Provide responsive and empathetic customer support via email, live chat, and other channels. Monitor live events, especially high-risk or high-visibility ones, to ensure seamless execution. Troubleshoot technical issues quickly and work closely with Technical Support and Engineering to resolve escalations. Collaborate with Customer Success and Implementation Teams to support client needs. Stay updated on product enhancements and best practices to assist customers effectively. Conduct event readiness checks to verify that upcoming events are set up correctly and identify potential gaps. Who You Are Experience: 2+ year in customer support, preferably in a SaaS or technical environment. Availability: Comfortable working night shifts in IST to support global customers. Technical Aptitude: Strong troubleshooting skills with an ability to grasp new technologies quickly. Experience with event monitoring tools is a plus. Communication: Excellent written and verbal communication skills, with the ability to explain technical concepts in a clear, customer-friendly manner. Customer-Centric: Passion for delivering outstanding service, problem-solving on the fly, and ensuring customer success. Collaboration: Ability to work cross-functionally with Customer Success, Technical Support, and Engineering teams. Metrics-Driven: Familiarity with KPIs such as Customer Satisfaction, First Response Time, and Full Resolution Time. Compensation Goldcast is a remote organization with access to an office in Boston for occasional gatherings. The CEO is located in the Boston area. Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. The salary range for this role is ₹6,00,000 - ₹10,00,000, with flexibility based on the candidate's qualifications and experience. Additionally, we provide a comprehensive benefits package. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Goldcast Customer Service Full-time India Remote INR 3,500k-5,000k / year Posted on Jul 21, 2025 Apply now Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2's list of 100 fastest-growing software companies. Position Overview We're looking for a thoughtful, hands-on Manager of Customer Success to lead, coach, and grow our Customer Success Management team. You’ll support our CSMs in delivering exceptional experiences to customers, while also rolling up your sleeves to join high-stakes conversations, clear roadblocks, and bring operational clarity to our processes. This role is a unique blend of people leadership, strategic thinking, and direct customer impact. It’s perfect for someone who loves mentoring others, thrives in a fast-paced, collaborative environment, and wants to help shape how Goldcast shows up for our customers. What You’ll Do Championing Customer Impact Join key customer calls to support renewals, troubleshoot issues, or help navigate complex situations. Offer strategic input post-call and follow through on internal action items. Own a small book of high-impact or high-risk accounts as needed. Coaching & Growing the Team Hold weekly 1:1s with each CSM to support development and unblock challenges. Deliver ongoing call coaching (live or async) with actionable, tailored feedback. Lead onboarding for new team members and guide continuous enablement. Internal Communication & Admin Represent your team in cross-functional meetings and leadership check-ins. Keep team documentation organized (e.g., Notion, Book of Business updates). Communicate updates clearly and efficiently to both your manager and your team. Driving Projects & Improvements Lead or contribute to key strategic projects each quarter to improve how we operate. Build repeatable tools, playbooks, and templates that make the team stronger. Proactively identify and solve process gaps before they escalate. Forecasting & Strategic Planning Own renewal forecasting and share insights with Customer Experience and leadership. Track key risks and opportunities across your team’s portfolio. Speak to segment and account health at an executive level with clarity and confidence. What Helps You Thrive in This Role Customer Empathy & Communication: You listen deeply, speak clearly, and advocate for both the customer and the team. You're the steady presence in a tough conversation. Coaching & Talent Development: You love helping people grow. You give feedback that’s kind, direct, and effective — and you track progress over time Operational Rigor: You keep things moving and well-documented. Your team and peers trust that nothing will fall through the cracks. Strategic Insight: You connect the dots between daily actions and long-term goals — and help your team do the same. Cross-Functional Collaboration: You build strong partnerships with Sales, Product, Support, and beyond. You’re comfortable navigating across teams and priorities. Ownership & Accountability: You don’t wait for someone else to solve the problem — you take initiative, follow through, and bring others along. What You Bring 5+ years in Customer Success, Account Management, or a related B2B SaaS role 1–2+ years in a people management or team lead capacity Excellent communication and stakeholder management skills Solid forecasting instincts and comfort with data-driven decision making Familiarity with CS platforms, CRMs, and health tracking tools (e.g., Salesforce, Gainsight, Catalyst) What Success Looks Like You’re regularly joining and adding value to key customer calls Your team receives structured coaching and grows stronger over time Strategic projects are scoped clearly and delivered on schedule Forecasts are reliable — and your leadership team trusts your judgment You raise the bar on how Goldcast serves our customers Compensation Goldcast is a remote organization with access to an office in Boston for occasional gatherings. Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Goldcast is an equal opportunity employer. Apply now See more open positions at Goldcast
Goldcast Contractor India Remote INR 600-900 / hour Posted on Jul 21, 2025 Apply now Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2's list of 100 fastest-growing software companies. Position Overview We’re looking for a Content Marketing Manager to support content strategy and community operations across both Goldcast and the AI Marketing Alliance. This is a full-time, remote role based in India, ideal for someone who thrives at the intersection of content creation, video marketing, and community building. You’ll work closely with the Head of Content at Goldcast and the Head of Operations at AIMA to shape content strategy, scale creative output, and grow an engaged network of AI-curious marketing leaders. If you’re a strong communicator who’s energized by experimentation, storytelling, and the future of B2B marketing—we’d love to hear from you. What you’ll do For Goldcast Develop and manage our YouTube strategy, including ideation, scripting, editing, publishing, and (optionally) appearing on-camera Repurpose long-form content (e.g. webinars, interviews) into short-form videos, carousels, blog posts, and other formats Organize and maintain our content systems using Notion, Sanity, and Content Lab Collaborate on testing new content formats and driving channel-specific distribution Support blog operations, including content edits, scheduling, and publishing For AI Marketing Alliance (AIMA) Help operationalize a growing community of 1,500+ CMOs and GTM leaders Own content distribution for AIMA newsletters, event recaps, and follow-ups Assist in event production, including speaker coordination and capturing event takeaways Partner with operations to grow community engagement and value delivery Who You Are 2–5 years of experience in B2B content marketing, ideally within startups or fast-paced tech environments Strong writing and editing skills, with a confident, human tone Familiar with YouTube content strategy, video editing workflows, and AI content tools—or excited to learn Organized and proactive, with strong project management instincts Bonus: Experience in community building, events, or social-first storytelling Key Competencies Ability to plan, create, and distribute high-impact content across video, blog, email, and social channels Strong understanding of how to tell stories through video, including short-form and long-form content formats Skilled at organizing content pipelines, managing multiple initiatives, and working across tools like Notion and Sanity Understanding of what makes communities valuable and how to sustain member engagement through content and programming Willingness to test new ideas, formats, and tools—especially in the evolving world of AI and marketing tech Able to work closely with design, social, ops, and product marketing teams to bring ideas to life Strong writing, editing, and verbal communication skills with a tone that’s human, thoughtful, and engaging Comfortable working independently in a fast-paced, remote environment with minimal supervision Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. Goldcast is an equal opportunity employer . We celebrate diversity and are committed to creating an inclusive environment for all employees. Learn more about us → goldcast.io Goldcast is an equal opportunity employer. Apply now See more open positions at Goldcast
Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2s list of 100 fastest-growing software companies. Position Overview Were looking for a thoughtful, hands-on Manager of Customer Success to lead, coach, and grow our Customer Success Management team. You ll support our CSMs in delivering exceptional experiences to customers, while also rolling up your sleeves to join high-stakes conversations, clear roadblocks, and bring operational clarity to our processes. This role is a unique blend of people leadership, strategic thinking, and direct customer impact. It s perfect for someone who loves mentoring others, thrives in a fast-paced, collaborative environment, and wants to help shape how Goldcast shows up for our customers. What You ll Do: Championing Customer Impact Join key customer calls to support renewals, troubleshoot issues, or help navigate complex situations. Offer strategic input post-call and follow through on internal action items. Own a small book of high-impact or high-risk accounts as needed. Coaching & Growing the Team Hold weekly 1:1s with each CSM to support development and unblock challenges. Deliver ongoing call coaching (live or async) with actionable, tailored feedback. Lead onboarding for new team members and guide continuous enablement. Internal Communication & Admin Represent your team in cross-functional meetings and leadership check-ins. Keep team documentation organized (e.g., Notion, Book of Business updates). Communicate updates clearly and efficiently to both your manager and your team. Driving Projects & Improvements Lead or contribute to key strategic projects each quarter to improve how we operate. Build repeatable tools, playbooks, and templates that make the team stronger. Proactively identify and solve process gaps before they escalate. Forecasting & Strategic Planning Own renewal forecasting and share insights with Customer Experience and leadership. Track key risks and opportunities across your team s portfolio. Speak to segment and account health at an executive level with clarity and confidence. What Helps You Thrive in This Role Customer Empathy & Communication : You listen deeply, speak clearly, and advocate for both the customer and the team. Youre the steady presence in a tough conversation. Coaching & Talent Development : You love helping people grow. You give feedback that s kind, direct, and effective and you track progress over time Operational Rigor : You keep things moving and well-documented. Your team and peers trust that nothing will fall through the cracks. Strategic Insight : You connect the dots between daily actions and long-term goals and help your team do the same. Cross-Functional Collaboration : You build strong partnerships with Sales, Product, Support, and beyond. You re comfortable navigating across teams and priorities. Ownership & Accountability : You don t wait for someone else to solve the problem you take initiative, follow through, and bring others along. What You Bring 5+ years in Customer Success, Account Management, or a related B2B SaaS role 1 2+ years in a people management or team lead capacity Excellent communication and stakeholder management skills Solid forecasting instincts and comfort with data-driven decision making Familiarity with CS platforms, CRMs, and health tracking tools (e.g., Salesforce, Gainsight, Catalyst) What Success Looks Like You re regularly joining and adding value to key customer calls Your team receives structured coaching and grows stronger over time Strategic projects are scoped clearly and delivered on schedule Forecasts are reliable and your leadership team trusts your judgment You raise the bar on how Goldcast serves our customers Compensation: Goldcast is a remote organization with access to an office in Boston for occasional gatherings. Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We're hiring a Finance Operations- Contractor to support our growing finance operations. In this role, you ll take ownership of monthly payroll processing, ensure full compliance with local regulations, working on month close and accounting and work cross-functionally to maintain seamless and accurate operations. This is a key role supporting both the Finance and People teams, and will report directly to our VP of Finance. This position is ideal for someone who thrives in fast-paced environments, values precision, and takes pride in delivering consistently reliable results especially during transitions, audits, or growth periods. What You ll Do: Responsibilities include but not limited to Manage and run end-to-end payroll processing for India-based employees and/or contractors. Ensure compliance with all applicable tax laws, labor regulations, and internal controls. Partner with Finance, People Ops, and external vendors to reconcile payroll and resolve discrepancies. Support payroll-related onboarding and offboarding processes, including final settlements and tax documentation. Process changes in compensation, bonuses, deductions, and variable pay components. Maintain and audit payroll records for accuracy, completeness, and compliance. Respond to employee payroll inquiries with clarity, empathy, and confidentiality. Assist in mapping payroll accounting to departments and cost centers. Contribute to ad hoc initiatives such as audits, system updates, new system implementations and year-end reporting. Take up tasks on finance support tasks as needed, based on team priorities. Take up tasks on accounting, reconciliations and other tasks as bandwidth permits. Who you are: MBA or equivalent qualification in Finance & HR, or related field. 5+ years of hands-on payroll experience in India along with experience in working in AP/AR/System automation etc. (experience with international payroll is a plus). Strong knowledge of Indian tax laws, statutory compliance, and payroll best practices. Proficiency in payroll systems like Keka, Grethr, RazorpayX, or similar tools. High level of accuracy, attention to detail, and comfort working with numbers and spreadsheets. Strong analytical and reconciliation skills. Ability to work independently and manage deadlines in a remote-first environment. Excellent written and verbal communication skills. A high level of discretion and commitment to data privacy and confidentiality. Key Competencies: Payroll Mastery: Solid grasp of payroll processes, tax regulations, and compliance standards. Detail-Driven: Consistently accurate in payroll execution, reconciliations, and reporting. Discreet & Trustworthy: Comfortable handling sensitive compensation data with care. Analytical Thinker: Confident identifying patterns, solving issues, and managing variable pay elements. Tech-Savvy: Comfortable with payroll systems and integrations; fluent in spreadsheets. Dependable: Consistently delivers on time especially during critical payroll cycles or audits. Strong Communicator: Can clearly explain payroll items to both technical and non-technical stakeholders. Location: This is a hybrid position based near Bangalore, Karnataka, with 1 day required in the office.
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