Company Description Godwin Hotels and Resorts operates in three prime locations in India: Meerut, Haridwar, and Goa. Our hotels offer convenient access to major attractions, providing a serene and comfortable environment for travelers seeking peace amidst their busy lives. Guests can enjoy world-class facilities such as concierge services, parking, restaurants, coffee shops, wi-fi, gyms, gardens, and spas. Our well-equipped amenities ensure a remarkable stay with various recreational options available for a fulfilling experience. Role Description This is a full-time, on-site role based in Uttarakhand, India for a Front Office Associate. The Front Office Associate will be responsible for managing the front desk, greeting and assisting guests, handling check-ins and check-outs, processing reservations, and providing information about the hotel and local attractions. The role also involves coordinating with other departments to ensure guest satisfaction and maintaining an organized and welcoming reception area. Qualifications Excellent customer service and communication skills Proficiency in handling front desk operations, including check-ins, check-outs, and reservations Organizational and multitasking abilities Knowledge of hotel management software and basic computer skills Ability to work in a team environment and coordinate with various departments Previous experience in a similar role is beneficial High school diploma or equivalent; additional qualifications in Hospitality Management or related fields are advantageous Show more Show less
As a Front Office Associate at Godwin Hotels and Resorts, you will play a crucial role in ensuring a seamless and welcoming experience for our guests. Operating in prime locations in India, including Meerut, Haridwar, and Goa, our hotels offer a serene and comfortable environment with world-class amenities such as concierge services, parking, restaurants, wi-fi, gyms, gardens, and spas. In this full-time, on-site role based in Uttarakhand, India, you will be at the forefront of our operations, managing the front desk, greeting and assisting guests, handling check-ins and check-outs, processing reservations, and providing valuable information about the hotel and local attractions. Your exceptional customer service and communication skills will be key in delivering a remarkable stay for our guests. To excel in this role, you must possess proficiency in front desk operations, including check-ins, check-outs, and reservations, along with strong organizational and multitasking abilities. Knowledge of hotel management software and basic computer skills are essential, as you will be required to coordinate with various departments to ensure guest satisfaction and maintain an organized and welcoming reception area. While previous experience in a similar role is beneficial, we welcome enthusiastic individuals with a high school diploma or equivalent qualification. Additional qualifications in Hospitality Management or related fields will be advantageous in contributing to the success of our team. If you thrive in a team environment, have a passion for hospitality, and enjoy creating memorable experiences for guests, we invite you to join us at Godwin Hotels and Resorts.,
As a Food and Beverage Manager at Godwin Hotels and Resorts in Meerut, your role will involve overseeing daily operations related to food service and beverages. You will be responsible for ensuring high standards of customer service by training staff, managing budgets, and implementing operational strategies to enhance service quality and efficiency. Your expertise in Food Service and Food & Beverage management, along with strong Customer Service skills, will be crucial in maintaining the hotel's reputation for world-class facilities and remarkable stays. Your hands-on approach to management and excellent organizational and leadership skills will enable you to work closely with both staff and customers, creating a seamless experience for all guests. Key Responsibilities: - Oversee daily operations related to food service and beverages - Ensure high standards of customer service - Train staff in best practices - Manage budgets and financial aspects - Implement operational strategies to enhance service quality and efficiency Qualifications: - Expertise in Food Service and Food & Beverage management - Strong Customer Service skills - Experience in Training staff - Proficiency in Budgeting and financial management - Excellent organizational and leadership skills - Ability to work effectively in a team-oriented environment - Bachelor's degree in Hospitality Management, Business Administration, or related field - Previous experience in a similar role is preferred,