1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

As an IT Support Specialist at our company, your main responsibilities will include: - Installing, configuring, and maintaining Windows/Linux-based servers, desktops, and network equipment. - Managing day-to-day IT support tasks such as user setup, hardware troubleshooting, and network monitoring. - Setting up, configuring, and maintaining dialer systems like VICIdial, GoAutoDial, or similar. - Monitoring dialer performance and troubleshooting issues related to call drops, agent connectivity, and server load. - Managing user access, extensions, and campaigns on dialer platforms. - Handling VoIP-related configurations and coordinating with telecom providers. - Ensuring data backups, system up...

Posted 1 week ago

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Dialer & Campaign Manager / Telecalling Supervisor Bhima Jewellery

2.0 - 5.0 years

2 - 4 Lacs

Madurai

Work from Office

Role & responsibilities We are looking for a proactive Dialer & Campaign Manager cum Telecalling Supervisor to manage outbound/inbound campaigns, monitor telecalling teams, and drive successful customer communication strategies. The ideal candidate should have hands-on experience with dialer systems, telecaller coordination, and campaign performance optimizationespecially in promotional or sales-driven environments like gold savings schemes.Key Responsibilities: Campaign & Dialer Management Create, schedule, and monitor outbound campaigns using auto-dialers (e.g., GoAutoDial, VICIdial, Exotel, Ozonetel, or similar). Manage customer data lists, DND filters, retry logics, and time-zone setups....

Posted 3 months ago

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