Senior Dialer Technician Proclivity Digitech Private Limited

5.0 - 7.0 years

0 Lacs

kolkata, west bengal, india

On-site

Senior IT Dialer Technician Proclivity Digitech Pvt. Ltd. (Kolkata) Job Type: Full-Time (Work From Office) Department: IT Experience Required: 5 years in BPO Dialer Support Location: Salt Lake, Kolkata Job Description Proclivity Digitech Pvt. Ltd. is looking for an experienced Senior IT Dialer Technician with strong knowledge of dialer systems used in the BPO industry. The ideal candidate must have hands-on experience working in high-volume operations for Sales and Customer Support teams. You will be responsible for dialer administration, real-time issue resolution, server maintenance, VoIP troubleshooting, and supporting 24/7 operations. Key Responsibilities Manage and configure Vicidial / ...

Posted 1 day ago

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System Engineer Techno Exponent

1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

As an IT Support Specialist at our company, your main responsibilities will include: - Installing, configuring, and maintaining Windows/Linux-based servers, desktops, and network equipment. - Managing day-to-day IT support tasks such as user setup, hardware troubleshooting, and network monitoring. - Setting up, configuring, and maintaining dialer systems like VICIdial, GoAutoDial, or similar. - Monitoring dialer performance and troubleshooting issues related to call drops, agent connectivity, and server load. - Managing user access, extensions, and campaigns on dialer platforms. - Handling VoIP-related configurations and coordinating with telecom providers. - Ensuring data backups, system up...

Posted 1 month ago

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Dialer & Campaign Manager / Telecalling Supervisor Bhima Jewellery

2.0 - 5.0 years

2 - 4 Lacs

Madurai

Work from Office

Role & responsibilities We are looking for a proactive Dialer & Campaign Manager cum Telecalling Supervisor to manage outbound/inbound campaigns, monitor telecalling teams, and drive successful customer communication strategies. The ideal candidate should have hands-on experience with dialer systems, telecaller coordination, and campaign performance optimizationespecially in promotional or sales-driven environments like gold savings schemes.Key Responsibilities: Campaign & Dialer Management Create, schedule, and monitor outbound campaigns using auto-dialers (e.g., GoAutoDial, VICIdial, Exotel, Ozonetel, or similar). Manage customer data lists, DND filters, retry logics, and time-zone setups....

Posted 4 months ago

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