Job
Description
The GN Song C&S Senior Manager, Lifesciences Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning Sales, Service and Marketing to accelerate business change. Practice:Strategy & Consulting Global Network Song I Areas of Work:Life science industry, Commerce & Sales, Platform Enablement viz. Veeva CRM, Salesforce Health Cloud, etc. | Level:Senior Manager | Location:Bengaluru, Gurgaon, Mumbai, Chennai, Kolkata Hyderabad | Years of Exp:12+ years Are you passionate about scaling businesses using in-depth Customer Sales and Strategy techniques? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture GN Song team. The Practice A Brief Sketch The Global Network Song functional team is aligned to the S&C- Global Network division of Accenture and works with clients across its marketing, sales and services department. As part of the team, you will provide transformation services across key offerings like Marketing Transformation, Commerce & Sales and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing and sales strategies and thereby optimizing their cost to serve, thus improving revenue per customer. The Life Sciences & Healthcare Senior Manager position is within the Commerce & Sales practice of Accenture GN Song. The individual would work at the heart of the top global Life Sciences (Pharmaceuticals, Biotechnology and Medical Technology) organizations and would collaborate on innovative projects while bringing in deep industry knowledge to enhance Patient and HCP and consumer experience. You will work closely with our clients as Consulting Professionals who design, build and implement strategies that can help enhance business performance. As part of leading the project teams, you will drive the following:Consulting & Advisory service Lead a team responsible for designing, developing and implementing plans on Sales Transformation solutions across scope of sales strategy and sales operations, sales operating model design, channel strategy and design, HCP partner management, MR Portal Enablement, Consumer Engagement, Route-to-Market (RTM) Strategy, Optimization & implementation, sales force effectiveness, Territory Alignment, business process optimization, incentive compensation management including diagnostics and business case development. Work as an integral part of the client's sales / channel development organization. Work towards driving sales and revenue numbers with a structured, logical and dataoriented approach, conducting Market Opportunity Assessment. Work on diagnostics on client data and processes to understand gaps, in the current state processes to help improve client processes as part of future state recommendations Additional Engagement Opportunities Include:Market entry strategy development, Product launch strategy, Economics of Selling, Optimizing Return on Sales/ Channel Spends, Channel mix assessment and strategy, Sales channel optimization, Process Assessment & Improvisation, Sales Data Analysis, Marketing Planning, Assessment & Sales Enhancement Strategy, GenAI use cases specific to LS in sales and marketing. Sales & Business Development Generating new business engagements:Drive new business opportunities by identifying and pursuing new leads, defining GTM strategy, facilitate client discussions and presentations to drive new business and client relationships. Own and drive Sales transformation RFP/ RFI response coming in from Life Science customers for business transformation or platform enablement projects Practice Development Take on leadership role:Support overall growth of practice area through a combination of business development, talent management, oversight of delivery work, and thought leadership. Collaborate with Salesforce, Veeva, MS Dynamics, etc. business groups, to enable business capabilities with agility, velocity, and quality while optimizing costs. Lead and motivate teams with diverse skills and backgrounds. Manage and mentor talented teams of consultants and technologists supporting, providing input and guidance into the talent strategy and actively participate in engagement, capability development activities. Bring your best skills forward to excel at the role: Strong consulting and advisory experience in Life Sciences industry with deep industry knowledge and understanding of key trends. Deep understanding of Life Science processes, performance drivers & industry leading practices, regulatory and compliance requirements Experience in working as an advisory lead in designing next gen sales transformation solution on digital technologies like Veeva CRM and Salesforce Health Cloud, Data automation and AI tools. Adept with working knowledge of Gen AI based technologies and tools such as ChatGPT, Gemini, DallE, Midjourney, Anthropic, Amazon Bedrock, LLama etc. Capable of using GenAI within applications such as Salesforce, Adobe and MS Dynamics. Implementation experience of Gen AI will be an added advantage. Seasoned professional with significant experience working on a large-scale Business / Operational Transformation project with a significant focus on B2B/ enterprise clients. Strong program management/ people management skills Experience working with "C" level executives Can work in high-paced and complex projects and understand industry-specific sales processes, operations and functional needs Skills to manage stakeholder expectations Ability to work on business proposals from solutioning and effort estimation standpoint and to demonstrate solutions during client orals Excellent communications and presentation skills Performance and status reporting Problem solving and conflict management Ability to work effectively in a remote, virtual and global environment Qualifications Your experience counts! MBA from a premium institute A minimum of 12 15 years of progressive industry and consulting experience with minimum 8+ years of relevant experience in Life Science industry Global exposure is desirable. Working knowledge of Veeva CRM or Salesforce Health cloud and AI tools. Implementation experience is highly desirable. Experience in scoping and aid in designing platform solutions, and extensive experience in implementing it in projects. Demonstrated sustained client relations management experience at a C-suite level or operated at a senior management level in the industry role. Good To Have - Certification in Veeva CRM and/or Salesforce Health Cloud or any other relevant industry leading platform tools. Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements
