GMR Airport Limited- Delhi Duty Free Division

Role & responsibilities Operations Maintains operations by initiating, coordinating and enforcing purchasing operational policies and procedures manual. Implement and maintain retail operational policies and procedures to incorporate a purchasing plan, cost control, audit compliance and people management. Manage the purchase order process of Perfume & Cosmetics. Contributes to future development at strategic and operational level. Plans, identifies, communicates and delegates key responsibilities and practices to the purchasing team to ensure smooth flow of purchasing operations. Establish and main effective communications between various departments within the Company and suppliers. Sales Develops sales order forecasts to achieve sales, margins and agreed stock levels. Drive operational purchasing improvements through analysis and support. Propose measures to improve operational performance. Reporting Develop purchasing reports to give feedback to retail and senior management to drive the business and improve purchasing operations. Prepare reports on the businesses Key Performance Indicators as per the company standard. Staff Ensures purchasing operations requirements are fulfilled to include scheduling, assigning employees, follow up on work results. Commercial communication to all concern department/s. Develop the purchasing staff and support areas to optimize sales and profits. Create and develop a coaching culture as well as promoting an environment that promotes diversity. Lead the team to deliver a profitable business. Ensure staff have a high level of customer awareness and product knowledge. Merchandise In conjunction with Head Buyer, formulates pricing policies by reviewing merchandise activities, determining additional sales promotion, proposing stock clearance, and studying trends. Market merchandise by studying advertising, sales promotions, display plans, analysing operating and financial statements for profitability ratios. • Ensuring range and stock levels are consistent with business requirements. Financial Achieve financial objectives by preparing budgets, scheduling expenditure, analysing variances and initiating corrective actions. Maximise sales and profitability for the company. Set monthly targets, monthly and annual budgets. Update forecast results. Customers Identifies current and future requirements by regular visits to the airport retail stores to establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Take account of customers needs and shopping habits and competitor activity by regular visits to domestic retail stores. Use a range of internal and external information data to initiate business changes and create a customer focused culture. Marketing In conjunction with other Business Units in the region and suppliers formulates and agrees the yearly supplier/brand Promotional Calendars. Provides help and support to suppliers to organise promotional/marketing events. In conjunction with the retail department, review the implementation and success of supplier promotional activities. Undertake market research to identify market trends, new product options and evaluate local and international competitors. Works closely with the Marketing Manager to create quality marketing communications for the airport stores. Logistics Customs clearance Import documentation Shipment tracker Freight forwarding Supply Chain Knowledge Maintains a professional and technical knowledge by attending exhibitions, workshops, reviewing professional publications, establishing personal networks, participating in professional groups Preferred candidate profile Candidate from Beauty, Cosmetics and Perfume background