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Lead - Command Center/NOC & IT Service Desk (Sr. Manager) Airtel International

8.0 - 12.0 years

25 - 37 Lacs

noida

Work from Office

What will you do? Command Center/NOC lead will be responsible for: People Management: Manage & lead the team of Internal & Partner NOC/Command Center resources in 24*7 environment. Coordinates the duty shift table for the NOC operations and carefully allocates staff members (NOC technicians and NOC engineers) on rotational shift duties for ensuring the whole NOC shift works in an efficient and effective manner. Ensure continuous monitoring of servers, networks, applications, and other IT systems using monitoring tools to detect anomalies, performance issues, and potential outages. Act as the first line of defence for NOC team by identifying, analysing, and escalating alerts and critical inci...

Posted 1 day ago

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