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Technical Support Engineer

Siemens Energy

12.0 - 15.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Snapshot of your day! Your day begins by reviewing and addressing complex Level 2 technical support cases advanced by the Operational Service Desk (OSD), ensuring efficient resolutions that meet Siemens Energy's safety, compliance, and quality standards. You collaborate closely with Subject Matter Experts (SMEs) and the Remote Diagnostics team to analyze equipment data and tackle technical issues. Tapping into your expertise in rotating equipment, you participate in Failure Modes and Effects Analysis (FMEA) and Root Cause Analysis (RCA) with multi-functional teams to improve processes and product design. Throughout the day, you analyze ticket trends to identify recurring issues and propose p...

Posted 3 days ago

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