9.0 - 14.0 years

15 - 25 Lacs

hyderabad, bengaluru

Hybrid

Duties and Responsibilities Lead and develop a team of global trainers, who deliver trainings including, but not limited to new hire, process refresher, behavioral and skills-based trainings Evaluate and maintain training delivery methods and make recommendations to improve trainee experience as well as outcome. Provide regular progress updates to internal and external stakeholders regarding training initiatives Partner with delivery, quality and leadership to identify critical training needs or gaps that are essential to drive growth Own, manage and drive training initiatives within Screening workstream, partnering with counterparts within Training Leadership to ensure alignment with account-wide processes and best practices Act as Training POC for implementation/expansions within Screening workstream Attend weekly, monthly business reviews, contribute and present back training slide with data-driven insights, demonstrating training ROI Ensure consistency in training format and delivery Seek to identify, repurpose and leverage existing training content within the greater organization that is applicable to current account Host trains the trainer sessions for internal subject matter experts (system related rollouts, enhancements, new products, etc.) Personally deliver various training content in person, live web training and or recorded online Maintain overall training calendar of events Track training performance and measure the effectiveness Trainee knowledge retention by issuing assessment test and quizzes on course material Training impact and correlation to new hire ramp (0-1 year tenure group) Solicit training feedback through regular post training surveys and recommend necessary changes to improve training effectiveness Establish performance tracking and reporting within Learning Management System (LMS) Develop training schedules and plans for workstream-specific training initiatives Basic qualifications: 8-10+ years experience in learning and development leadership and demonstrated successes within a complex organization, RPO/BPO Preferred Business related postgraduate qualification or equivalent relevant business Experience leading and developing a global team of trainers and managers Experience with e-learning platform Preferred qualifications include: MBA preferred in related field Strong analytical and problem-solving skills, with the ability to translate data into actionable insights. Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across teams. Ability to work independently and manage multiple priorities in a dynamic environment. Strong organizational and time-management skill Knowledge, Skills, and Abilities Extensive knowledge of instructional design theory and implementation Extensive knowledge of learning management systems and web delivery tools Proven ability to complete full training lifecycle (assess needs, plan, develop, coordinate, monitor and evaluate) People leadership and professional development skills Familiarity with traditional and modern job training methods and techniques

Posted 19 hours ago

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Enablement Operation Specialist Teamware Solutions ( A Division Of Quantum Leap Co Nsulting .

2.0 - 7.0 years

5 - 12 Lacs

Noida

Work from Office

Role & responsibilities Our ideal candidate is a well-rounded individual with excellent interpersonal and communication skills, as well as proven project coordination skills. Working knowledge of Learning Management Systems Respond to technical, procedural, or functional questions of how the LMS system works coming from our stakeholder teams, learners, and vendor teams. Organize and maintain enablement materials, ensuring accessibility and relevance for different teams. Coordinate and send out timely communications to stakeholders on LMS. Partner with the ALM team to identify the upcoming features and how those can be implemented for our learners. Ability to lead small projects under guidance of a manager. Understanding of eLearning authoring tools (like Captivate, Articulate, and Rise etc.) would be an added advantage. Support training sessions by managing logistics, scheduling, and ensuring smooth execution. Manage new hire onboarding communications and perform all tasks related to new hire onboarding Coordinate with stakeholders for any tools activation for various roles. Communicate via newsletters and emails regarding release readiness enablement status Publish completion status and drive completion for Mandatory enablement content Maintain and manage the Skills Inventory and support the team in launching and maintaining role-based competency program Support our Content development teams. Work with Instructional Designers, Administrators and SMEs to ensure proper setup, course creation, assignment, and system support for content and complex Web-based, and instructor-led training activities. Push out the courses to the required audience through Prescriptive rules and tracking the completion. Track and analyze key performance metrics to measure the effectiveness of enablement initiatives. LMS administrative tasks Maintain data integrity rules for the LMS metadata and processes (e.g., course descriptions, course or class changes, and instructors) Maintain LMS Administrators' security roles and access levels. Maintain consistency with the content getting published and ensure the best of standards. Skills 2-4 years of proficiency with an enterprise LMS like SABA Cloud, Cornerstone, Docebo, Moodle or similar systems. Work timings will be M-F between 2PM to 11PM IST at 25a Noida office (Hybrid environment) High in emotional intelligence and having a customer service mindset for assisting people and other teams.

Posted 2 months ago

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