Senior Manager- Operations (Telecom) Winning Edge

12.0 - 16.0 years

0 Lacs

thane, maharashtra

On-site

As the Delivery Leader, Operations, you will be responsible for managing the service delivery for a premium Global Telecom Client and ensuring continuous alignment with strategic business objectives. Your key responsibilities will include: - Setting program plans and making recommendations for modifications when necessary - Establishing priorities, ensuring optimization, and resolving conflicts to enhance effectiveness in reaching business results or strategic goals To excel in this role, you should possess the following qualifications and experiences: - 12+ years of operations experience within a BPO/ Contact Centre, with recent experience in managing and running operations - Domain Knowled...

Posted 1 day ago

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Senior Manager- Operations (Telecom) Winning Edge

12.0 - 16.0 years

0 Lacs

thane, maharashtra

On-site

The Delivery Leader, Operations role entails managing service delivery for a premium Global Telecom Client while ensuring alignment with strategic business objectives. Your responsibilities will include setting and modifying program plans as needed, prioritizing tasks, optimizing operations, and resolving conflicts to enhance effectiveness in achieving business results and strategic goals. This position is a key leadership role with P&L responsibility, directly influencing the growth trajectory of one of the most disruptive and fastest-growing businesses in the company. To excel in this role, you should possess at least 12 years of operations experience within a BPO/Contact Centre, with rece...

Posted 2 months ago

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