Company Description Global Scholastics empowers students, job seekers, and professionals through specialized study abroad programs, Finishing School, and comprehensive corporate training programs. With a commitment to excellence and personalized support, we guide our participants to achieve their academic and professional goals. We focus on the transformative power of education, providing tailored programs that develop marketable skills and equip job holders with state-of-the-art expertise. Our efforts often include securing scholarships to make top universities and colleges more accessible to deserving students. Responsibilities1. Lead Generation- Communicate with customers via phone, email and chat Identify and generate new leads through outbound calls, referrals, and other sources and Provide knowledgeable answers to questions about product, pricing and availability2. Customer Acquisition- Convert leads into customers by effectively communicating the value proposition of Global Scholastics' products/services.3. Customer Relationship Management- Build and maintain strong relationships with existing customers, ensuring their needs are met and issues are resolved.4. Sales Target Achievement- Meet or exceed monthly/quarterly sales targets, contributing to the company's revenue growth.5. Data Management- Accurately update customer information, call logs, and sales data in the CRM system.6. Customer Satisfaction- Ensure high customer satisfaction levels by providing excellent customer service, addressing queries, and resolving issues.7. Product Knowledge- Stay up-to-date with Global Scholastics' products/services, features, and benefits to effectively communicate with customers.8. Team Collaboration- Collaborate with internal teams, such as sales, marketing, and customer support, to ensure seamless customer experience. QualificationsAt least 1 - 3 years' of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workAbility to work independently and collaboratively in an on-site settingExperience in the education or training industry is a plusBachelor's degree in any relevant field
Company Description Global Scholastics empowers students, job seekers, and professionals to achieve their academic and professional goals through specialized study abroad programs, Finishing School, and comprehensive corporate training programs. With a commitment to excellence and personalized support, we guide participants every step of the way, helping them gain the skills and knowledge they need to succeed. We believe in the transformative power of education and are dedicated to making higher education, skill development, and professional training accessible. Our pursuit of available scholarships often provides financial support, making top universities and colleges more accessible to deserving students. Job Descriptions Make outbound calls to potential students to promote educational programs Provide detailed information about courses, fees, and admission processes Counsel students on career options and educational pathways Identify and address student concerns and objections Meet sales targets and conversion goals Maintain accurate records of calls, interactions, and sales performance Collaborate with internal teams to ensure smooth sales and admission processes Qualifications Excellent Communication skills and interpersonal skills Experience in Sales & Strong analytical and problem-solving skills Good problem-solving abilities and empathy towards customer needs Ability to work independently and as part of a team Proficiency in using customer relationship management (CRM) software A Bachelor’s degree in Business, Communications, or a related field Previous experience in a customer care or support role is preferred Market Research and development skill Ability to work in a fast-paced and target-driven environment and meet deadlines