The role of a Malayalam Tele Sales Executive is vital in engaging with potential customers in the Malayalam-speaking market to drive revenue and cultivate positive customer relationships. You will be responsible for initiating outbound calls, understanding customer needs, delivering tailored sales pitches, and maintaining strong customer connections. Meeting or surpassing sales targets, handling inquiries, documenting interactions, negotiating deals, and collaborating with the sales team are among your key duties. Keeping up-to-date with product knowledge, adhering to company policies, and contributing to sales strategy enhancement through sales metric reporting are also part of your role. Proactively seeking new business opportunities, resolving customer complaints effectively, and ensuring high levels of customer satisfaction are essential aspects of this position. To excel in this role, you must possess fluency in spoken and written Malayalam, previous experience in tele sales or a similar sales position, strong communication and interpersonal abilities, and a track record of sales target achievement. Effective negotiation skills, customer service orientation, understanding of sales metrics, teamwork capabilities, time management, organizational skills, and proficiency in CRM software and sales tools are necessary. A high school diploma or equivalent is required, with a Bachelor's degree being advantageous. Your willingness to work a flexible schedule, including evenings and weekends, coupled with problem-solving skills, resilience, and perseverance in a target-driven environment will be key to your success.,
The Malayalam Tele Sales Executive role is pivotal in engaging with potential customers in the Malayalam-speaking market to drive revenue and nurture positive customer relationships. Your responsibilities will include initiating outbound calls to potential customers, understanding their needs, offering suitable solutions, delivering tailored sales pitches, and building lasting customer relationships. You will be expected to meet or exceed sales targets, handle customer inquiries, document interactions, negotiate deals, and collaborate with the sales team to ensure customer satisfaction. Staying updated on product knowledge, adhering to company policies, and contributing to sales strategy improvement will be essential. Proactively seeking new business opportunities, resolving customer complaints effectively, and ensuring high levels of customer satisfaction are key aspects of this role. To excel in this position, you must be fluent in spoken and written Malayalam, possess prior experience in tele sales or a similar sales role, demonstrate strong communication and interpersonal skills, and have a track record of meeting or surpassing sales targets. Your ability to negotiate and close sales deals, focus on exceptional customer service, understand sales performance metrics, work effectively in a team, manage time efficiently, and utilize CRM software and other sales tools will be crucial. A high school diploma or equivalent is required, and a Bachelor's degree is advantageous. Flexibility in working hours, including evenings and weekends, strong problem-solving skills, resilience, and target-driven perseverance are also vital for success in this role.,
As a Higher Mathematics Teacher specializing in the 8th-10th CBSE curriculum, your role is pivotal in nurturing students" comprehension and appreciation of advanced mathematical concepts. You will be instrumental in honing their analytical and critical thinking skills, equipping them for higher education and future professional endeavors. Your primary responsibilities will include planning, preparing, and delivering engaging mathematics lessons tailored to 8th-10th grade students. It is essential to develop and execute a well-rounded mathematics curriculum aligned with CBSE guidelines. Employing diverse teaching strategies to accommodate various learning styles and abilities is crucial. Regularly assessing and documenting students" progress accurately and in a timely manner is imperative. Integration of technology into teaching methodologies is encouraged for enhanced learning experiences. Providing personalized assistance to students to boost their mathematical proficiency is essential. Collaboration with fellow educators to exchange best practices and elevate the mathematics department is expected. Involvement in extracurricular mathematics activities is encouraged to enrich students" overall learning experience. Foster positive relationships with students, parents, and colleagues to create a conducive and inclusive classroom environment. To qualify for this role, you must possess a Bachelor's degree in Mathematics, Education, or a related field. A teaching certification or licensure is mandatory. Demonstrated experience in teaching higher mathematics, particularly in a CBSE school setting, is preferred. A comprehensive understanding of CBSE curriculum standards and assessment methodologies is essential. Exceptional communication and interpersonal skills are vital. Proficiency in leveraging educational technology and software for effective mathematics instruction is required. A genuine passion for mathematics education and a dedication to student achievement are key attributes. The ability to collaborate with peers and contribute positively to the school environment is crucial. Proficiency in classroom management techniques and a commitment to continuous professional development are essential for success in this role. Key Skills for this position include problem-solving, mathematics proficiency, teaching acumen, familiarity with assessment practices, curriculum development expertise, mathematical analysis capability, adeptness in educational technology utilization, strong interpersonal skills, and effective classroom management abilities.,
The Customer Support/Customer Interactions role in Bangalore is a crucial entry-level position within our organization, as it involves directly engaging with customers to address their queries, provide information, and ensure a positive experience. Your responsibilities will include responding to customer inquiries via phone, email, and chat in a timely and professional manner, resolving customer issues, and escalating complex problems to the appropriate team members. You will also be responsible for providing accurate information about products or services, assisting customers with placing orders, processing returns, and tracking shipments. Additionally, upselling products and services to customers when appropriate and documenting customer interactions and transactions accurately in the CRM system are key aspects of this role. Collaboration with internal teams to ensure timely resolution of customer issues, handling customer complaints with empathy, and striving to achieve a quick resolution are vital components of this position. You will be required to stay updated on product knowledge, company policies, and customer service procedures, while meeting or exceeding customer service quality and productivity goals. Maintaining a positive team environment, supporting colleagues when necessary, and participating in ongoing training and education to improve customer service skills are also crucial responsibilities. As a Freshers Hiring Customer Support/Customer Interactions, you are expected to have a high school diploma or equivalent, with a degree in any field being a plus. No prior experience is required as fresh graduates are welcome. Excellent communication skills, both verbal and written, strong problem-solving abilities, and a proactive approach to customer issues are essential for this role. You should also possess the ability to multitask and prioritize in a fast-paced environment, work effectively in a collaborative setting, and demonstrate adaptability and willingness to learn new processes and systems. Commitment to providing exceptional customer service, attention to detail and accuracy in data entry and record-keeping, good time management skills, and the ability to meet deadlines are important qualities for this position. Basic computer proficiency, including familiarity with CRM systems and Microsoft Office, empathy, and patience when dealing with customer concerns are also necessary skills. Willingness to work flexible hours, including evenings and weekends if required, a strong work ethic, and a positive attitude towards professional growth and development are attributes that will contribute to your success in this role. Maintaining composure and professionalism in high-pressure situations is also key. Your skills in teamwork, customer service, problem-solving, multitasking, patience, attention to detail, communication, computer proficiency, adaptability, empathy, work ethic, time management, and communication skills will be invaluable in excelling in this position.,
The role involves managing accounts receivable and following up on outstanding balances, reconciling accounts, resolving discrepancies, and performing financial analysis. You will prepare monthly, quarterly, and annual financial reports, assist with budgeting, forecasting, and process improvements, and ensure compliance with financial policies. Coordinating with stakeholders, supporting audits, and assisting with cash flow management and treasury functions are key responsibilities. Additionally, you will participate in financial projects, provide accurate responses to inquiries, and handle ad-hoc financial tasks. To qualify for this role, you need a Bachelor's degree in Accounting, Finance, or a related field. Proficiency in accounting software and MS Excel is required, along with a strong understanding of financial principles. Excellent analytical and problem-solving skills, effective communication, attention to detail, and the ability to prioritize tasks are essential. Knowledge of financial regulations, experience with financial reporting and analysis, and familiarity with ERP systems are advantageous. A professional certification such as CPA or CMA is preferred. Strong organizational, multitasking skills, adaptability, and the capability to work both independently and collaboratively are necessary to succeed in this role.,
The Customer Support (Non-voice) role is crucial to our organization as it directly influences customer satisfaction and retention. You will be responsible for efficiently handling customer inquiries via email and chat platforms. Your role will involve resolving customer complaints and issues in a timely and professional manner. By providing accurate and complete information using the right methods/tools, you will contribute to the positive image of our company. Building sustainable relationships and trust with customer accounts through open communication is key to this role. You will need to keep records of customer interactions, transactions, comments, and complaints. Informing customers about company policies, services, and products is also part of your responsibilities. Following communication procedures, guidelines, and policies is essential, and you should be willing to go the extra mile to engage customers effectively. Collaborating with the customer support team to identify areas for improvement is crucial. Meeting personal/customer service team targets and call handling quotas is a part of your daily tasks. Maintaining a high level of professionalism with clients and establishing a positive rapport with every customer is expected. You should stay updated on product knowledge and communicate updates to the team. Providing feedback on the efficiency of the customer service process and assisting in training and supporting new staff are also part of this role. To qualify for this position, you should have a Bachelor's degree in any field or equivalent work experience. Proven customer support experience or experience as a client service representative is required. Proficiency in CRM systems and the Microsoft Office Suite is essential. Familiarity with help desk software and remote support tools will be beneficial. Strong communication skills, both verbal and written, excellent problem-solving abilities, and the ability to effectively prioritize and multitask in a fast-paced environment are necessary. Outstanding time management and organizational skills are expected, along with the capability to maintain a professional and positive attitude in challenging situations. Adaptability and willingness to learn new processes and procedures are essential. You should be able to work effectively in a team environment and be available to work in shifts as needed. Experience in a non-voice customer support role is a plus, and an understanding of customer satisfaction metrics is advantageous. Certification in customer service is considered a bonus.,