7 Global Process Jobs

Shift Timings: 3:00 PM - 12:00 AM Experience Required: 10+ years of experience Job Summary: We're on an exciting journey of global expansion, strategically acquiring adjacent service organisations worldwide. To ensure seamless integration and optimal efficiency across our growing international footprint, we're seeking a dynamic and insightful Lean Six Sigma Consultant. This is a pivotal role where you'll leverage your expertise to harmonise processes, drive continuous improvement, and foster a culture of excellence across diverse teams and cultural landscapes. Responsibilities: * Lead and facilitate Lean Six Sigma projects focused on integrating newly acquired organisations with our existing...

As part of the Finance department at Hitachi Energy in Bengaluru, India, you will be joining a diverse and collaborative team focused on advancing a sustainable energy future for all. - **Role Overview:** Your role will involve contributing to the financial operations of Hitachi Energy, ensuring efficient and effective financial management to support the company's goals. - **Key Responsibilities:** - Contribute to financial planning, budgeting, and forecasting processes. - Analyze financial data and provide insights to support decision-making. - Ensure compliance with financial regulations and internal policies. - Collaborate with other departments to support cross-functional initiatives. - ...

As a Sec & Derivatives Sr Analyst at our company, you will be responsible for processing orders and transactions related to client securities and derivatives in coordination with the Operations - Transaction Services team. Your role will involve facilitating the clearance, settlement, and investigation of these transactions. **Key Responsibilities:** - Experience in non-financial regulatory and tax reporting (SME) - Strong understanding of OTC derivatives and investment products - Proficiency in English language, both spoken and written - Excellent presentation and communication skills, with the ability to adapt communication style as needed - Understanding of operational risks and control f...

Handle inbound and outbound calls for international customers Provide assistance related to insurance policies, claims, billing, coverage, and renewals. Maintain accurate and up-to-date records of customer interactions in CRM systems. Ensure adherence to compliance and regulatory guidelines related to the insurance industry. Escalate unresolved issues to appropriate departments as per process guidelines. Familiarity with insurance terms, claim cycles, and policy types (life, health, P&C, etc.). Ability to multitask, prioritize, and manage time effectively. Good analytical and problem-solving abilities.

Handle inbound/outbound calls for international customers. Provide product/service information and resolve customer issues efficiently. Follow communication procedures, guidelines, and policies. Identify and escalate priority issues to the appropriate team. Maintain call logs and update customer records accurately in CRM systems. Meet performance targets including quality, customer satisfaction, and response time. Prior experience handling US/UK/AUS customers. 1+years of experience in an international call center/BPO. Ability to work in night shifts or rotational shifts. Good interpersonal and problem-solving skills.

Handle inbound/outbound calls for international customers. Provide product/service information and resolve customer issues efficiently. Follow communication procedures, guidelines, and policies. Identify and escalate priority issues to the appropriate team. Maintain call logs and update customer records accurately in CRM systems. Meet performance targets including quality, customer satisfaction, and response time. Prior experience handling US/UK/AUS customers. 1+years of experience in an international call center/BPO. Ability to work in night shifts or rotational shifts. Good interpersonal and problem-solving skills.

Lead global process design and improvement, manage teams, drive LEAN and RPA initiatives, oversee projects, enhance efficiency, ensure stakeholder satisfaction, and maintain process standards and documentation. Required Candidate profile Any Graduate with 6-8 years of experience in global process optimization with LEAN, SAP expertise, basic German.