Global One India Insurance Ltd

About the Role: We are seeking a detail-oriented and proactive Manager of Backend & Operations to join our dynamic team. This role is pivotal in managing and optimizing backend processes, ensuring efficient policy administration, and supporting overall operational excellence within the organization. Key Responsibilities: Process and manage insurance policy applications, endorsements, renewals, and cancellations. Maintain and update client records in the database, ensuring data integrity. Assist in the processing of insurance claims, coordinating with clients and insurers. Generate and maintain reports related to policy status, claims, and other operational metrics. Liaise with clients to address queries and resolve issues pertaining to backend operations. Ensure all backend processes adhere to company policies and regulatory requirements. Identify areas for process optimization and implement improvements to enhance operational efficiency. Qualifications & Requirements: Minimum of a high school diploma; a bachelor's degree is preferred. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Excellent verbal and written communication skills. Candidates must residing in Delhi only.