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2.0 - 6.0 years
0 Lacs
thane, maharashtra
On-site
Job Description: As a Deputy Manager for the ECommerce Domestic Business at Welspun World, you will oversee the backend operations of the online business. Your responsibilities will include managing inventory, implementing digital marketing strategies, and ensuring the smooth operation of the ecommerce platform. You are expected to demonstrate strong business acumen, entrepreneurial spirit, global mindset, and people excellence. Proficiency in MS Office, excellent communication skills, and project oversight are essential for this role. You will be accountable for maintaining and updating stock levels on the ecommerce platform, managing digital marketing strategies to drive online sales and enhance customer engagement. Collaboration with cross-functional teams is crucial to ensure seamless ecommerce platform operations. Your role will involve identifying growth opportunities and driving new initiatives that contribute to the platform's success. Encouraging a global mindset and promoting people excellence within the team are integral aspects of this position. Proficiency in MS Office, particularly Excel for inventory management and data analysis, is required. Excellent communication skills for interaction with various departments, stakeholders, and customers are essential. Ensuring projects are completed on time and within budget, reviewing platform performance, and staying updated on ecommerce trends and technologies for operational improvements are key responsibilities. Key Interactions: - Internal Communication - External Communication - Mid Management Experience: 2 years Competencies: - Inventory Management: Proficient - Digital Marketing & E-Commerce: Proficient - Business & Commercial Acumen: Expert - Entrepreneurship: Expert - Global Mindset: Expert - People Excellence: Expert Recruiter HashTag: #DM_Ecom,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
The position is for a Full-time Financial Services Account Associate Senior-Call back s3 in the Transfer Agency division at FIS. The division is responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. The role involves providing customer service via various channels like Transaction processing and Chat, which includes tasks such as Accounts set up, Shareholder data maintenance, and overall record keeping. Job Eligibility: - Excellent communication and interpersonal skills - Excellent knowledge of Customer Services; Global mindset is desirable - Ready to work in night shifts (5 days a week) - Temporary work from home with flexibility to work in the office post operations begin in office - 3 to 4 years of international call center experience is good to have Responsibilities: - Provide excellent customer service as the primary point of contact for high-value customers of financial institutions - Address inquiries and perform account maintenance on deposits and money market accounts - Collaborate with internal and external clients and departments to resolve issues and respond to inquiries - Follow up to close service tickets and escalated inquiries - Identify client needs and discuss progress toward solutions - Complete banking transactions and market bank products - Maintain knowledge of products and services, inform clients about offerings, and provide referrals for additional services - Participate in client loyalty process and business reviews to understand client needs and offerings - Perform other related duties as assigned Competencies: - Team player with experience working with global teams - Detail-oriented, punctual, and focused on deadlines and deliverables - Take ownership of assigned work to ensure completeness without compromising timeliness or accuracy Benefits: - Medical, dental, vision benefits - Great workspaces with motivated colleagues - Professional education and personal development opportunities - Career development tools and resources - Collaborative, flexible, and respectful work environment Privacy Statement: FIS is committed to protecting the privacy and security of personal information processed to provide services to clients. For more details on privacy protection, refer to the Online Privacy Notice. Sourcing Model: Recruitment at FIS primarily works on a direct sourcing model. FIS does not accept resumes from recruitment agencies not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings.,
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
gujarat
On-site
As the Hostel Warden at Welspun World Anjar location, you will be the overall in-charge of the hostel, ensuring a safe and comfortable living experience for the resident Associates. Your role will be crucial in promoting the social, emotional, and cultural well-being of the individuals staying at the hostel. Collaborating with the support staff, you will work towards creating a harmonious and congenial environment for all residents. Your responsibilities as the Section Head-CS-Colony-Girls Hostel will include leading and managing the day-to-day operations of the hostel. This involves overseeing correctional facilities, implementing policies and procedures, managing security, housing, and facility operations, as well as supervising the hostel staff. You will be responsible for ensuring the maintenance of the hostels and monitoring the quality of food served. Upholding discipline among the Associates and promptly addressing any misconduct will be part of your duties. In your role, you will focus on ensuring a comfortable stay for all girls at the hostel and maintaining a homely atmosphere. Supervising the cleanliness of the mess area, coordinating with the civil department for hostel maintenance, and organizing extra-curricular activities for resident engagement will be key tasks. You will liaise with various departments as needed, interact with the HR department for grievance resolutions, and manage the procurement of daily essentials within the allocated budget. Key interactions for this role will involve team leadership, mid-management, cross-functional collaboration, client relations, internal and external communication, as well as conflict resolution. Your experience in similar roles, with at least 8 years of experience, will be valuable in executing these responsibilities effectively. Your competencies in areas such as business acumen, entrepreneurship, global mindset, people management, communication, interpersonal skills, conflict resolution, and decision-making will be put to use in ensuring the smooth functioning of the hostel. Your ability to lead the hostel staff, engage with various stakeholders, and maintain a positive community environment will be instrumental in creating a welcoming and secure space for all residents.,
Posted 3 weeks ago
12.0 - 16.0 years
0 Lacs
punjab
On-site
As a Manager - Sales Operations at Bunge, you will be responsible for overseeing service delivery management and transformation of the Customer Service & Sales Support function. Leading a team engaged in service delivery, controls adherence, and period-end closing & reporting for different regions within BEMEA/BAS/BNA, you will identify improvement and automation opportunities within existing processes. As a proactive and deadline-driven task manager, you will be motivated by making an impact on your workplace and thrive on recognizing challenges, implementing solutions, monitoring success, and continuously thinking outside the box to optimize processes. Your main accountabilities will include operational leadership and team management, where you will oversee the end-to-end Customer Service & sales order process, collaborate with cross-functional teams, develop standard operating procedures, and ensure service delivery excellence meeting client KPIs and SLAs. You will also be responsible for managing budgets, optimizing resource allocation, owning the strategy for managing customer claims, and leading cross-functional teams to address claims issues. Additionally, you will provide oversight on customer support & guidance, strategic account management, and drive process optimization initiatives to improve operational efficiency and customer experience. Your role will involve driving automation, AI, and technology adoption within the order management and claims processes, designing and executing change management strategies, and engaging with global teams and clients to foster collaboration for transformation initiatives. You will be expected to provide regular reports and dashboards on team performance, customer satisfaction, and program outcomes to senior leadership, analyze key customer success metrics, and maintain a customer-centric approach by prioritizing client satisfaction and proactively addressing their needs. Your key competencies will include having a global mindset, customer-centric approach, transformational leadership, and resilience to thrive in a dynamic environment with competing priorities. To excel in this role, you should have a bachelor's degree in business administration, Supply Chain Management, or a related field, with 12+ years of experience in Customer Service & Sales Support operations, shared services, or BPO environments, including at least 5 years in a senior leadership role. Proficiency in driving organizational transformation, change management, stakeholder engagement, and strong understanding of supply chain, logistics, and customer service operations will be essential. Familiarity with technologies such as SAP, BI Tools, SharePoint, Salesforce, and automation tools is highly desirable, along with experience working in a similar Shared Services Centre setup and having strong Customer Service & Sales Support Domain expertise. If you are passionate about delivering exceptional customer service, driving innovation, and optimizing processes to achieve organizational goals, then this role at Bunge will provide you with an opportunity to make a significant impact in a global environment.,
Posted 3 weeks ago
10.0 - 14.0 years
0 Lacs
noida, uttar pradesh
On-site
JOB LEVEL P50 EMPLOYEE ROLE Individual Contributor Position: Principal Product Manager Business Unit: Digital Learning & Publishing Location: Noida Job Description We are seeking a visionary Principal Product Manager to lead the strategy and execution for AEM Guides. This is a high-visibility, strategic role that will have a profound impact on the direction and success of the product, empowering enterprises to manage structured content effectively. In this role, you will work closely with cross-functional teams, customers, and industry leaders to define and deliver on a bold vision. You will lead the charge in making AEM Guides the preferred structured content management solution globally. What Youll Do Drive the vision, strategy, and execution of the AEM Guides product Conduct in-depth customer, industry, and competitive analyses to shape near-term and long-term product roadmaps Collaborate with executives to champion product vision, gain alignment, and drive key decisions Partner with engineering and design teams to define product requirements, review designs, and oversee execution Build strong relationships with customers, partners, and system integrators to expand product adoption Work with internal teams like marketing, sales, and cross-Adobe product management to drive awareness and growth Act as the primary voice of the customer, ensuring their needs are at the center of product decisions What You Need to Succeed Proven Leadership: Demonstrated ability to define product vision, lead cross-functional teams, and deliver successful products Education: Graduate degree in Computer Science and MBA or equivalent experience Experience: 10+ years in product management roles with a focus on B2B SaaS or enterprise software Experience with structured content management, XML technologies, or CMS platforms is a strong plus Strategic Thinker: Exceptional analytical skills with the ability to make data-driven decisions and prioritize in ambiguous situations Collaboration: Strong interpersonal skills to influence and build consensus across diverse stakeholders Self-Starter: Motivated and adaptable, with the ability to thrive in a dynamic, fast-paced environment Global Mindset: Experience working with cross-geo teams and managing strategic partnerships Take a peek into Adobe life in this video. When you join Adobe, you can look forward to collaborating with the most genuine people in the industry, working on projects with real purpose, and having immense pride in the products we create and the customers we support. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. Come create experiences that matter at a company that is recognized around the world and hear what our employees are saying about their career experiences on the Adobe Life blog. Internal Opportunities Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. Were glad that youre pursuing a new opportunity at Adobe! Put your best foot forward: 1. Update your Resume/CV and Workday profile dont forget to include your uniquely Adobe experiences and volunteer work. 2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles youre interested in. 3. Check out these tips to help you prep for interviews. Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth. At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If youre looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. If you have a disability or special need that requires accommodation to navigate our internal careers site or to complete the application process, please contact accommodations@adobe.com.,
Posted 3 weeks ago
1.0 - 4.0 years
1 - 4 Lacs
Mumbai, Maharashtra, India
On-site
MSCI Services is looking for an RFP Analyst to join our Global RFP team. This team plays a crucial role in driving sales and revenue generation by responding to RFPs (Requests for Proposals), RFIs (Requests for Information), Risk Management Market Surveys, and Vendor Questionnaires . These cover MSCI's Index, Analytics, Sustainability & Climate (S&C), Real Assets, and Private Capital Solutions (PCS) business segments. The RFP team manages the entire RFP process, delivering consistently high-quality responses and acting as a central point of coordination across internal functions and groups. Responsibilities: Liaise with sales and product management to understand specific client requirements and the corresponding product pitch/positioning message. Provide high-quality responses that are relevant to the requirements and instructions specified in the RFP issued by the client. Manage the RFP project by assessing and arranging for resources, determining the project schedule, communicating progress and challenges with key stakeholders, and implementing quality checks for the final submission document. Develop a global mindset and establish strong working relationships across multiple teams and locations, including Product teams, Implementation, Technical, Managed Services, Legal, and Finance teams, to ensure accurate and up-to-date representation of facts in RFPs. Contribute to the creation of high-quality proposals by updating the database with new information, such as new product release documents, new responses created, and other firm-wide developments. Continually enhance your own knowledge on the features of our products and commonly used concepts to respond to questions that are analytical in nature. Demonstrate effective prioritization and time management skills. Qualifications: Strong Bachelor's Degree in Mathematics, Physics, Engineering, IT, or a similar subject . Post-graduate qualification in Finance, Administration, Technology, or ESG is a plus. Strong organizational skills with the ability to handle multiple projects under tight, short-term deadlines while meeting client expectations. Excellent verbal and written communication skills .
Posted 1 month ago
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