The Global Logistics Specialist supports and coordinates international and domestic transportation and logistics operations. This role facilitates the efficient and cost-effective movement of goods while ensuring compliance with customs regulations and company policies. The specialist collaborates with internal teams, external partners, and vendors to assist in maintaining smooth global logistics operations and meeting delivery timelines. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Logistics Coordination: 1. Manage the end-to-end process of international and domestic shipments, including freight forwarding, customs clearance, and delivery. 2. Coordinate with suppliers, warehouses, and carriers to schedule and monitor shipments. 3. Collaborate with international partners to ensure alignment on shipping schedules and regulatory requirements. 4. Facilitate clear communication and resolve conflicts or misunderstandings promptly. 5. Act as the primary point of contact between internal teams, carriers, freight forwarders, and customs brokers. Compliance and Documentation: 1. Ensure compliance with international trade regulations, customs laws, and company policies. 2. Prepare and review shipping documents such as bills of lading, invoices, and certificates of origin. Logistics Tracking and Monitoring: Use tracking systems and tools to monitor shipments in real time, ensuring timely updates to stakeholders. Address delays, discrepancies, or other issues promptly to minimize disruptions. Maintain accurate records of shipment statuses and provide regular reports on progress and exceptions. Core Competencies: Communication Proficiency: Demonstrated ability to convey information effectively and professionally. Thoroughness: High attention to detail and commitment to accuracy in all tasks. Time Management: Strong organizational skills to meet deadlines in a dynamic environment. Customer Focus: A proactive approach to understanding and meeting customer needs. Work Environment: This role operates in a professional office environment, requiring the use of standard office equipment such as computers, telephones, photocopiers, and filing systems. Physical Demands: The physical requirements include frequent sitting, standing, walking, and using hands to operate office equipment. The ability to occasionally lift and move items weighing up to 25 pounds is required. Position Type and Expected Hours of Work: This is a full-time, salaried exempt position. Standard hours are Monday through Friday, 8:00 a.m. to 7:00 p.m., with occasional evening and weekend work as required to meet job demands . Travel: No travel is expected for this position. Required Education and Experience: 1-2 years of experience in global logistics operations and practices. 1-2 years in a customer service role. Proficiency in Microsoft Excel and Word. Familiarity with third-party small parcel and freight tracking programs. Strong attention to detail and adaptability in a fast-paced environment. Preferred Education and Experience: Three years of related experience. Knowledge of U.S. export laws. Experience with software programs relevant to logistics operations. Additional Qualifications: None required for this position. Other Duties: This job description is not designed to be a comprehensive list of all responsibilities, duties, or activities. Duties and responsibilities may change as necessary, with or without notice.
