Service Desk Engineer/Technical Support Engineer Happiest Minds Technologies

4.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Role & responsibilities Provide L1/L2 technical support to end users for desktops, laptops, printers, and mobile devices Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar Perform remote and on-site support for employees in office or remote locations Support device provisioning, reimaging, and configuration using tools like SCCM or Intune Monitor and manage patch compliance, software updates, and antivirus alerts Maintain IT asset records and update inventory Adhere to ITIL-based processes for incident, problem, and change management Preferred can...

Posted 3 months ago

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Service Desk/Technical Support Engineer - F2F Interview on 18th Jun Happiest Minds Technologies

4.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Role & responsibilities Please share your updated CV to: dhanunjaya.p.m@happiestminds.com Provide L1/L2 technical support to end users for desktops, laptops, printers, and mobile devices Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar Perform remote and on-site support for employees in office or remote locations Support device provisioning, reimaging, and configuration using tools like SCCM or Intune Monitor and manage patch compliance, software updates, and antivirus alerts Maintain IT asset records and update inventory Adhere to ITIL-based pr...

Posted 3 months ago

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ASM/Project Manager/SAP PMO NTT DATA Business Solutions

5.0 - 9.0 years

9 - 19 Lacs

pune

Remote

Role & responsibilities Manage multiple global customer throughout customer lifecycle adhering to contract and SLA requirement while maintaining high quality of services Coordinate with internal and external stakeholders including infrastructure teams, and global customer teams. 5+ years of hands-on experience in at least one SAP Solution Area (e.g - S/4 Hana – FI, MM, SuccessFactors, SAP Basis, BTP) Experience in leading (global) teams as Project Manager and proactively identify risks, propose mitigation plans, and drive continuous improvement and innovation. Ensure seamless customer onboarding and operational readiness. Handle management reporting and contribute to strategic initiatives fo...

Posted Date not available

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