97 Glide Jobs - Page 2

Job TitleLead Technical Consultant Experience Level: 6- 10 years Short Description: As a Lead ServiceNow Specialist, you will spearhead initiatives to optimize and expand our use of the ServiceNow platform across various business functions, including Customer Service Management, Sourcing and Procurement Operations, Legal Services Delivery, and Financial Services Operations. This leadership role demands a deep understanding of ServiceNow's capabilities, strategic vision, and the ability to translate complex business requirements into efficient technical solutions. You will lead a team of developers and collaborate closely with business stakeholders to drive innovation and operational excellence. Roles and Responsibilities: Build and oversee the design, development, and implementation of ServiceNow solutions across multiple modules such as Service Portal, Workspaces, CMDB, Service Catalog, and Now Agent. S2P, FSO, CRM, ITAM, ITOM, IRM/GRC or a combination of these modules. Responsible for the technical specifications and implementation of the ServiceNow integrations. Create and manage scripts, workflows and architecture documents. Lead the integration of ServiceNow with other low-code platforms, RPA, and IDP technologies to enhance business processes and automation. Develop and enforce best practices in code development, system architecture, and process automation while leading code and peer reviews. Conduct sophisticated troubleshooting and problem-solving across the ServiceNow platform. Direct and mentor a team of ServiceNow developers and analysts, fostering a culture of continuous improvement and professional growth. Manage key stakeholder relationships, translating complex business needs into technical specifications and ensuring alignment with business objectives. Drive innovation in IT service management, leveraging new technologies and methodologies to enhance service delivery. Build robust Integrations with other peripheral systems, middleware, application. Manage the ServiceNow upgrade process, ensuring compatibility and minimal disruption. Skills and Qualifications: Proven expertise in the ServiceNow platform, Script include Client and Server-side scripting including advanced knowledge of Service Portal, Workspaces, CMDB, Service Catalog, Knowledge Management and Change Management. Advanced proficiency in App Engine Studio, flows to build custom applications using ServiceNow OOTB and plugins. ServiceNow Portal development experience with Angular, JS, CSS, SQL/MongoDB. Strong leadership skills with the ability to lead by example in developing solutions and managing teams. Expertise in DevOps practices, including continuous integration and continuous deployment. Excellent analytical, problem-solving, and project management skills. Proficient in JavaScript, HTML, CSS, and other relevant web technologies. Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs, scripted, Web-Services, AJAX, Business Rules, SOAP, REST, SSO-SAML Exposure to configuring UI Actions/UI Policy ACL, Business Rules, Glide Scripting. Experience and Education Background: Bachelor's or master's degree in computer science, Information Systems, or a related field. 6-10 years of progressive experience in ServiceNow development and administration. Required certificationsServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), any other relevant Micro-certifications, Solutions based certifications is an advantage. Other Preferred Skills: Familiarity with additional low-code platforms, Robotic Process Automation (RPA), and Intelligent Document Processing (IDP) platforms. Experience in ITIL or similar frameworks, with certification preferred. Strong interpersonal and communication skills, capable of working directly with clients and high-level organizational leaders. Additional Information: This position offers the opportunity to be at the forefront of IT service management and digital transformation initiatives. Professional development opportunities, including training and certification in emerging technologies and leadership. Qualifications BE Job Location

3+ years of relevant experience • Knowledge of CMDB Implementation • Demonstrated working knowledge in at least two SNOW modules (e.g. ITSM, CSM, SecOps etc.) • Expertise in web development (HTML, CSS, JavaScript) • Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs • Experience with JavaScript/GLIDE and HTML5 • Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems Strong communication and collaboration skills, including the ability to gather requirements from internal and external stakeholders Rest API/outbound Integration , ITOM, GRC/VRM , CSM, SecOps, CMDBRole & responsibilities

Experience Required 1- 5-7 yrs. Experience Range 2- 7-8 Yrs Experience Range 3- 8-10 Yrs Location: Hyderabad Key Responsibilities: Design, implement, and maintain the end-to-end ServiceNow CMDB to ensure data accuracy, completeness, and compliance. Define and enforce CI class structures, relationships, and data models. Configure and optimize ServiceNow Discovery and Service Mapping to ensure accurate CI population. Troubleshoot discovery issues and improve coverage and accuracy. Integrate CMDB with external data sources using APIs, MID Servers, and ETL tools. Monitor and improve CMDB health using dashboards and reports. Collaborate with stakeholders to define CMDB governance policies and procedures. Ensure alignment with ITIL and Configuration Management best practices. Work closely with Incident, Problem, Change, and Asset Management teams. Provide technical leadership and mentoring to junior team members. Develop and maintain CMDB reports, dashboards, and documentation. Present CMDB health and compliance metrics to leadership. Required Skills & Qualifications: 5-10 years of hands-on experience with ServiceNow, specifically CMDB, Discovery, and Service Mapping. Strong understanding of IT infrastructure (servers, networks, applications, cloud). Proficiency in scripting (JavaScript, Glide), data modeling, and integrations. Experience with MID Servers, APIs, and integration tools. Familiarity with ITIL v3/v4 framework and Configuration Management processes. Excellent problem-solving, communication, and stakeholder management skills. ServiceNow Certified System Administrator (CSA) and CMDB/Discovery certifications preferred.

As a ServiceNow Mobile App Development Engineer, you will be a valuable member of our team in Hyderabad, Telangana. Your primary responsibility will be to design, develop, and maintain mobile applications on the ServiceNow platform. Your expertise and skills will be instrumental in enhancing our organization's mobile capabilities and ensuring a seamless user experience. Your key duties and responsibilities will include: - Collaborating with cross-functional teams to design and develop both native and web-based mobile applications on the ServiceNow platform. - Configuring and customizing ServiceNow mobile apps to meet business requirements and improve user productivity. - Integrating mobile apps with ServiceNow modules and external systems to support various business processes. - Writing, testing, and maintaining scripts (JavaScript, Glide, etc.) to implement app functionality and business logic. - Implementing security best practices and ensuring compliance with relevant policies and regulations for mobile app development. - Monitoring and optimizing the performance of ServiceNow mobile apps to provide a responsive and efficient user experience. - Providing user support and troubleshooting issues related to ServiceNow mobile apps, collaborating with Service Desk teams for issue resolution. - Creating and maintaining documentation for mobile app configurations, customizations, and best practices. - Staying updated on the latest ServiceNow mobile app development trends and incorporating relevant technologies into our solutions. If you are passionate about mobile app development and possess the required skills and experience, we encourage you to share your resume with us for further consideration. Join us in this exciting opportunity to contribute to the success of our organization and make a difference in the world of mobile technology.,

Position: ServiceNow Senior Developer Location : Bengaluru Who are we ? Krones Digital Solutions India (KDSI) is a subsidiary of the Krones Group and is a part of the Krones.Digital community. The Krones Group, headquartered in Neutraubling, Germany, plans, develops, and manufactures machines and complete lines for the fields of process technology, bottling, and packaging, plus intralogistics and recycling. Every day, millions of bottles, cans and containers are "processed" in Krones lines - in alcoholic and non-alcoholic beverage industries, dairy and liquid food industry as well as in the chemical, pharmaceutical and home & personal care industries. It is quite likely that the bottle of water, cola or juice in your hand is manufactured in one of the Krones lines!! Krones Digital Solutions India is created as of 2023 to be the Technology Competence Centre for Krones, focusing on developing software solutions for the Internal organization as well as for the customers of Krones Global. Who are we looking for? We are currently looking for a ServiceNow Senior Developer who will play a crucial role in designing, developing and deploying solutions using the ServiceNow platform. Primary expertise in ServiceNow SPM (Strategic Portfolio Management), with hands-on experience in ITSM, ITOM, and other modules. The role will directly report to Head of ServiceNow, KDSI and will be based in Bangalore. What are you in for? (Roles and responsibilities) Your responsibilities would include but are not limited to the below: • Assists Business Process Analyst in estimating release-level effort. Takes ownership of complex business requirements. • Review requests for enhanced feature functionality and prioritize accordingly. Design and develop new ServiceNow applications and services. Work across applications to deliver new functionality and innovative solutions. • Work with the ServiceNow platform team, Platform and Process Owners to configure and maintain platform components. • Lead ServiceNow upgrades by planning and execution. Ensure latest platform upgrades and features are enabled. Manage instance security, user/group access and Access Control Lists (ACLs). • Manage and resolve incidents related to ServiceNow applications. Ensure platform stability and performance through application maintenance, user management and incident support. Contribute to ServiceNow releases and incident resolution. Conduct extensive reviews of new version release notes, identifying and documenting changes to platform functionality and assessing their impact. Work with ServiceNow and the broader community by participating in local user groups and knowledge events to expand platform knowledge and network. What are we looking for? (Experience/Qualifications/Skillsets/Must-haves) Qualifications: Bachelors degree in engineering/computer science/mathematics/physics or a comparable qualification with 8 - 10 years of relevant ServiceNow experience. Must have : Minimum of two ServiceNow project implementations or support experiences in SPM, ITSM or ITOM. SPM Module Experience Demand Management Project Management Portfolio Management Financial Planning Resource Planning ITSM Module Experience Incident Management Problem Management Change Management CMDB Request Management Release Management Asset Management ITOM Module Experience Discovery Service Mapping CMDB/CSDM Event Management Certificate Management Skillsets: ServiceNow Expertise: Deep hands-on experience in SPM, ITSM or ITOM and custom app development Development Skills: Proficient in scripting (JavaScript, Glide), Flow Designer, UI policies and integrations (REST/SOAP) Platform Knowledge: Strong understanding of CMDB, ACLs, Service Catalog and Performance Analytics Agile Delivery: Active participation in Scrum ceremonies, sprint planning and backlog grooming Collaboration: Works closely with BAs, architects and cross-functional teams to deliver scalable solutions Tools: ServiceNow, JIRA, Confluence, Git, Postman Quality & Support: Unit testing, peer reviews, documentation and post-deployment support Solution Mindset: Focused on scalable design, platform best practices and continuous improvement Certifications: • Certified ServiceNow System Administrator (CSA) - Must have • Certified ServiceNow Certified Application Developer (CAD) - Preferred • ServiceNow Certified Implementation Specialist: SPM & ITSM - Good to have

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Imagine you're a superhero, with the power to transform businesses from ordinary to extraordinary. As a Business Process Consultant at Kyndryl, you'll be just that – a trusted advisor helping customers achieve their goals and surpass even their own expectations. As a Business Process Consultant, you will play a crucial role in helping our customers reach their full potential by developing process-driven solutions that drive measurable results. You will work closely with our customers to gain a deep understanding of their unique business needs, challenges, and opportunities. Armed with this knowledge, you will leverage your expertise in aligning processes to technology to design, develop, and deploy custom solutions that exceed their goals. You will be responsible for analyzing our customers' current business processes, identifying bottlenecks, inefficiencies, and areas for incremental improvement. With your strong analytical skills, you will recommend process changes, new technologies, or appropriate organizational changes that drive efficiency, reduce costs, and improve overall business performance. In this role, you will also develop a large-scale strategic vision and ensure that all new business processes align with it. You will manage sales processes beyond day-to-day procurement to maintain strong customer relations and ensure that all stakeholders are on board with the recommended solutions. At Kyndryl, we value collaboration and teamwork. As a Business Process Consultant, you will work closely with all stakeholders, including customers, project managers, and technical teams, to ensure that our solutions meet the highest standards of quality, efficiency, and effectiveness. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Roles & Responsibilities : We are seeking a ServiceNow CMDB SME to join our Asset Management practice area as a CMDB Import & Configuration Specialist. This role is critical in ensuring the integrity, accuracy, and performance of our Configuration Management Database (CMDB) within the ServiceNow platform. The ideal candidate will have hands-on experience with CI data imports, integrations, and governance practices, supporting ITSM and ITOM processes across the enterprise. CMDB Import & Configuration: Design and maintain CI import workflows using Import Sets, Transform Maps, Discovery, and Integration Hub. Configure CI classes, attributes, and relationships to align with enterprise architecture. Ensure automated imports are timely, accurate, and aligned with governance policies. CMDB Governance & Quality Control: Maintain high-quality CMDB data through established validation and reconciliation routines. Define, monitor, and report on CMDB health metrics (completeness, correctness, compliance). Execute audits and clean-up routines to remove stale, duplicate, or invalid CI data. Stakeholder Collaboration & Support: Partner with ITSM, ITOM, Infrastructure, and Asset Management teams to align CI data requirements. Serve as the SME for ServiceNow CMDB during project planning, incident response, and change activities. Provide training and guidance to operational teams and end users on CMDB best practices. Documentation & Continuous Improvement: Create and maintain documentation for CMDB processes, policies, and configuration standards. Recommend enhancements to import logic, CI structure, or governance based on evolving business needs. Participate in CMDB roadmap planning and ServiceNow platform upgrades. Your Future at Kyndryl As a Business Process Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 8 + years hands on software development experience with ServiceNow CMDB configuration and data management. Deep understanding of CI classes (e.g. Server, Application, Database) and their relationships. Good understanding of the Common Service Data Model and how it aligns CMDB data with ServiceNow applications. Use CMDB data certification modules to maintain data accuracy. How IRE works with identification rules, reconciliation rules, and data sources. Proven expertise in CI imports using ServiceNow Discovery, Import Sets, and integrations. Strong scripting ability in JavaScript, Glide API, and familiarity with Flow Designer. Experience with CMDB Health Dashboards, normalization rules, and reconciliation processes. Solid understanding of ITIL v4, especially Configuration Management and Asset Lifecycle from discovery to decommission. Ability to interpret and implement complex data models and CI relationship mappings. Strong communication and stakeholder engagement skills. Preferred Technical and Professional Experience ServiceNow Certified Implementation Specialist – ITSM ServiceNow Certified Implementation Specialist – Discovery. Experience with ITOM (Event Management, Service Mapping) and HAM/SAM modules. Knowledge of infrastructure technologies, cloud environments, and enterprise architecture. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Project description We are looking for an experienced Senior ServiceNow (SNOW) Engineer to join our IT Operations team. You are responsible for designing robust data models, developing custom reports, and building seamless API integrations within the ServiceNow platform. You should have a strong background in ITSM processes, data architecture, and hands-on experience with ServiceNow development and automation. You will play a pivotal role in optimizing our ServiceNow environment to enhance service delivery, operational visibility, and integration with enterprise systems. Responsibilities Internal Data Structures & Configuration Design, build, and maintain data models, tables, and relationships within the ServiceNow platform. Extend and customize out-of-the-box modules (e.g., CMDB, Incident, Change, Request, etc.) to meet business requirements. Ensure data integrity, normalization, and performance optimization across the ServiceNow environment. Collaborate with stakeholders to translate business requirements into scalable ServiceNow configurations or custom applications. Reporting & Dashboards Develop real-time dashboards and reports using ServiceNow Reporting Tools and Performance Analytics. Deliver insights into key ITSM metrics such as SLAs, incident trends, and operational KPIs. Automate the generation and distribution of recurring reports to stakeholders. Work with business and technical teams to define and implement reporting frameworks tailored to their needs. Automated Feeds & API Integration Develop and manage robust data integrations using ServiceNow REST/SOAP APIs. Build and maintain data pipelines to and from external systems (e.g., CMDB, HRIS, ERP, Flexera, etc.). Implement secure, scalable automation for data exchange with appropriate error handling, logging, and monitoring. Troubleshoot and resolve integration-related issues to ensure smooth system interoperability. Skills Must have Minimum 6+ years of hands-on experience with ServiceNow, including ITSM, CMDB, and integrations. Technical Expertise Advanced knowledge of ServiceNow architecture, configuration, and scripting (JavaScript, Glide). Strong experience with REST/SOAP APIs for ServiceNow integrations. Solid understanding of relational databases, data normalization, and model optimization. Familiarity with common enterprise systems such as ERP, HRIS, Flexera, and CMDB tools. Reporting Skills: Proficiency in ServiceNow Performance Analytics, standard reporting, and dashboard design. Experience defining KPIs and building automated reporting solutions. Soft Skills: Strong communication and collaboration skills. Proven ability to translate business requirements into scalable ServiceNow solutions. Analytical and detail-oriented mindset with a problem-solving approach. Nice to have N/A.

Job Title: ServiceNow Developer Location: Bengaluru Job Type: Full-time Experience Required: 38 years of experience with ServiceNow Reports To: ServiceNow Technical Lead / Architect About the Role: We are looking for a talented and motivated ServiceNow Developer to join our growing ServiceNow delivery team. As a developer, you will be responsible for the design, development, configuration, and customization of ServiceNow applications and services for enterprise clients across various industries. You will work closely with architects, business analysts, and customer stakeholders to implement solutions aligned with ServiceNow best practices and customer requirements. Key Responsibilities: • Develop and customize ServiceNow applications using business rules, script includes, client scripts, UI actions, UI policies, notifications, and flow designer. • Work on out-of-the-box and custom modules such as ITSM, ITOM, HRSD, CSM, or SecOps based on project needs. • Implement and maintain Service Catalogs, Workflows, SLAs, and Approvals. • Build and maintain custom applications using scoped apps and the ServiceNow Studio. • Develop REST/SOAP integrations, import sets, and MID Server configurations for external system connectivity. • Work with Service Portal widgets, pages, and theming to create rich user experiences (if applicable). • Participate in Agile sprints, code reviews, unit testing, and UAT support. • Document solutions, technical designs, and implementation approaches. • Follow platform governance, version control, and coding standards. • Troubleshoot and resolve platform issues and bugs effectively. Required Skills & Experience: • 36 years of experience working on the ServiceNow platform. • Hands-on experience with JavaScript, Glide API, Flow Designer, Notifications, and Client/Server-side scripting. • Solid understanding of ITIL processes and how they map to ServiceNow (especially for ITSM). • Experience working with ServiceNow Integrations (REST/SOAP APIs, LDAP, SSO, MID Server). • Familiarity with ServiceNow Studio, Scoped Applications, and Update Sets. • Experience working in Agile/Scrum teams and version-controlled environments (e.g., Git/SVN). • Working knowledge of Service Portal is a plus (optional for non-UI-focused roles). Certifications (Preferred): • Preferred: ServiceNow Certified System Administrator (CSA) Certified Implementation Specialist (CIS – ITSM, HRSD, CSM, or ITOM) Certified Application Developer (CAD) Soft Skills: • Good communication and interpersonal skills. • Strong analytical and problem-solving mindset. • Ability to work independently and collaboratively in a fast-paced environment. • Eagerness to learn new modules and ServiceNow capabilities. If Interested please apply or reach out to below, 1. GANESH Moorthy - 7397124478 2. Vineet - 9945326371

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Servicenow Tools Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of applications. Your typical day will involve collaborating with various teams, analyzing business processes, and designing innovative solutions to meet the organization's needs. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Design and develop applications based on business process requirements.- Analyze business processes and identify areas for improvement.- Collaborate with stakeholders to gather requirements and understand application needs.- Create technical specifications and design documents for application development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Servicenow Tools Administration.- Strong understanding of IT service management principles and practices.- Experience in configuring and customizing Servicenow applications.- Knowledge of Servicenow scripting languages such as JavaScript and Glide.- Experience in integrating Servicenow with other systems.- Good To Have Skills: Experience with ITIL framework.- Familiarity with Agile development methodologies.- Knowledge of IT operations management and monitoring tools. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Servicenow Tools Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Requirements Gathering and Design: Collaborate with business stakeholders and cross-functional teams to understand their needs, define key performance indicators (KPIs) and metrics, and identify critical business questions that can be answered using data from the ServiceNow platform. Design and develop effective ServiceNow PA applications, dashboards, and reports to visualize and track these KPIs and metrics. Implementation and Technical Expertise: Assist in the implementation and configuration of ServiceNow PA solutions, including data sources, indicators, breakdowns, and widgets. Provide technical expertise in ServiceNow administration and best practices to ensure optimal performance and functionality of the PA solution. Data Analysis and Reporting: Develop and implement performance metrics and dashboards to track progress and communicate results to stakeholders at various levels, including senior management. Provide real-time visibility into data, including trend analysis, drill-down capabilities, and predictive forecasts to enhance decision-making. Desired skills (Good to have) Experience in ServiceNow administration, including UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, ACLs, Import Sets, Transform Maps and Update Sets. Proficiency in JavaScript, Glide scripting, REST/SOAP APIs, and ServiceNow integration methods.

*ServiceNow platform development experience: Proven experience with the ServiceNow platform, including scripting (JavaScript, Glide), integrations, and APIs. *Virtual Agent expertise: Hands-on experience in designing and building conversational flows and topics within the ServiceNow Virtual Agent module. *Natural Language Processing (NLP) understanding: A solid understanding of NLP principles and practical experience in creating conversational flows. *Familiarity with NLU Workbench: Experience in configuring and optimizing Natural Language Understanding (NLU) models.

Responsibilities: * Design, develop, test & maintain Android apps using Kotlin & Java * Collaborate with cross-functional teams on MVVM architecture * Implement SQLite databases & REST APIs with Retrofit/Room

Project description We are looking for an experienced Senior ServiceNow (SNOW) Engineer to join our IT Operations team. You are responsible for designing robust data models, developing custom reports, and building seamless API integrations within the ServiceNow platform. You should have a strong background in ITSM processes, data architecture, and hands-on experience with ServiceNow development and automation. You will play a pivotal role in optimizing our ServiceNow environment to enhance service delivery, operational visibility, and integration with enterprise systems. Responsibilities Internal Data Structures & Configuration Design, build, and maintain data models, tables, and relationships within the ServiceNow platform. Extend and customize out-of-the-box modules (e.g., CMDB, Incident, Change, Request, etc.) to meet business requirements. Ensure data integrity, normalization, and performance optimization across the ServiceNow environment. Collaborate with stakeholders to translate business requirements into scalable ServiceNow configurations or custom applications. Reporting & Dashboards Develop real-time dashboards and reports using ServiceNow Reporting Tools and Performance Analytics. Deliver insights into key ITSM metrics such as SLAs, incident trends, and operational KPIs. Automate the generation and distribution of recurring reports to stakeholders. Work with business and technical teams to define and implement reporting frameworks tailored to their needs. Automated Feeds & API Integration Develop and manage robust data integrations using ServiceNow REST/SOAP APIs. Build and maintain data pipelines to and from external systems (e.g., CMDB, HRIS, ERP, Flexera, etc.). Implement secure, scalable automation for data exchange with appropriate error handling, logging, and monitoring. Troubleshoot and resolve integration-related issues to ensure smooth system interoperability. Skills Must have Minimum 6+ years of hands-on experience with ServiceNow, including ITSM, CMDB, and integrations. Technical Expertise Advanced knowledge of ServiceNow architecture, configuration, and scripting (JavaScript, Glide). Strong experience with REST/SOAP APIs for ServiceNow integrations. Solid understanding of relational databases, data normalization, and model optimization. Familiarity with common enterprise systems such as ERP, HRIS, Flexera, and CMDB tools. Reporting Skills: Proficiency in ServiceNow Performance Analytics, standard reporting, and dashboard design. Experience defining KPIs and building automated reporting solutions. Soft Skills: Strong communication and collaboration skills. Proven ability to translate business requirements into scalable ServiceNow solutions. Analytical and detail-oriented mindset with a problem-solving approach. Nice to have N/A.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow IT Operations ManagementMinimum 2 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationA Mandatory Certified ServiceNow ITSM FundamentalsB Optional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs, developing and implementing solutions, and ensuring the applications are functioning optimally. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with stakeholders to gather requirements and understand business processes.- Design and develop applications using ServiceNow IT Service Management.- Configure and customize applications to meet specific business needs.- Perform testing and debugging to ensure the applications are functioning correctly.- Provide technical support and troubleshooting for application issues.- Stay updated with the latest industry trends and technologies.- Assist in training and mentoring junior professionals. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Good To Have Skills: Experience with ServiceNow IT Operations Management.- Strong understanding of IT service management principles and best practices.- Experience in designing and implementing ServiceNow workflows and modules.- Knowledge of ServiceNow scripting languages such as JavaScript and Glide.- Familiarity with ITIL processes and frameworks.- Ability to analyze and troubleshoot complex technical issues.- Excellent problem-solving and communication skills. Additional Information:- The candidate should have a minimum of 2 years of experience in ServiceNow IT Service Management.- This position is based at our Bengaluru office.- A Bachelor's Degree in Computer Science or IT or Engineering or a related field is required. Qualification Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationA Mandatory Certified ServiceNow ITSM FundamentalsB Optional Certified ServiceNow ITOM or GRC ITAM

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow App Engine Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow custom applications. Your typical day will involve collaborating with stakeholders to gather requirements, designing and developing applications, and ensuring the applications meet the desired functionality and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather requirements for custom applications.- Design and develop ServiceNow custom applications based on business process and application requirements.- Ensure the applications meet the desired functionality and user experience.- Perform testing and debugging of applications to identify and resolve any issues.- Provide technical guidance and support to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Custom Application Creation.- Strong understanding of ServiceNow platform and its capabilities.- Experience in designing and developing ServiceNow custom applications.- Knowledge of ServiceNow best practices and coding standards.- Experience with ServiceNow integration and data migration.- Good To Have Skills: Experience with ServiceNow IT Service Management (ITSM) modules.- Familiarity with ServiceNow scripting languages such as JavaScript and Glide.- Experience with ServiceNow workflows and automation. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow Custom Application Creation.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Sr ServiceNow Developer (ITSM + CSM)1 You will be responsible for designing, developing, and implementing solutions on the ServiceNow platform that improve business efficiency and user experience. Working with client stakeholders to document baseline, working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow applications. Developing detailed implementation plans for deploying the ITSM, CSM Pro Module Implementation including establishing key milestones, and finalizing budget/scope and high-level architecture. Supporting the iterative configuration of the ServiceNow application, engage stakeholders to conduct reviews through joint design sessions Assisting with executing system validation, preparing the organization for the transition, and ensuring reading for deploying the Application build into production. Forging strong relationships with both the clients and project teams that will contribute to your growth and development Basic Qualifications: 5+ years of experience in ServiceNow implementations and optimizations 4+ years of experience in the delivery and implementation of ServiceNow ITSM core module 3+ years of experience in ITSM and CSM Pro. Experience in Now Assist and Virtual Agent configurations. Experience developing implementation plans in ServiceNow Knowledge of HR functions, processes, and best practices will be preferred Preferred Qualifications: Experience in Project Management Experience with a full ITSM, and CSM suite implementation Job Minimum 5+ years of ServiceNow development experience. CSA/CAD certifications (Compulsory). CIS-ITSM certification (Compulsory). CIS-CSM certification (Compulsory). Strong knowledge of JavaScript and Custom Applications. Experience customizing ServiceNow usingForms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions. Extensive hands-on experience with web-based languagesJavaScript, CSS, Jelly, XML, HTML, and Glide. Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs. Experience in agile development environments. Strong understanding of ITIL practices and their application in ITSM and CSM solutions. Proven ability to deliver end-to-end solutions for ITSM and CSM requirements. Excellent communication and presentation skills

ServiceNow platform development experience: Proven experience with the ServiceNow platform, including scripting (JavaScript, Glide), integrations, and APIs. *Virtual Agent expertise: Hands-on experience in designing and building conversational flows and topics within the ServiceNow Virtual Agent module. *Natural Language Processing (NLP) understanding: A solid understanding of NLP principles and practical experience in creating conversational flows. *Familiarity with NLU Workbench: Experience in configuring and optimizing Natural Language Understanding (NLU) models.

We are seeking a seasoned Senior ServiceNow Developer to join our innovative team. In this role, you will drive the setup and advanced configuration of the ServiceNow platform with a specific focus on EC Pro implementation, integrated UI/UX services, and dynamic translation capabilities. You will collaborate with stakeholders to understand business needs, translate them into scalable solutions, and enhance multi-language support across the platform. Key Responsibilities: Platform Setup & Configuration: Lead the end-to-end setup and configuration of the ServiceNow platform to support advanced functionalities. Employee Center Pro Implementation & UI/UX Integration: Implement and customize the EC Pro module, ensuring seamless integration with UI/UX services to enhance user experience. Dynamic Translation & Multi-Language Support: Develop, deploy, and maintain dynamic translation solutions that facilitate comprehensive multi-language support across the platform. Solution Design & Development: Collaborate with clients and internal teams to gather requirements, analyze existing workflows, and deliver innovative ServiceNow solutions. Customize and extend ServiceNow functionalities using JavaScript, Glide, and other scripting languages. Integration & Support: Integrate ServiceNow with third-party systems using REST/SOAP APIs. Provide ongoing platform support, troubleshooting issues, and conducting regular upgrades and testing. Documentation & Training: Create and maintain detailed technical documentation for configurations, customizations, and workflows. Train end-users and clients on new features, enhancements, and best practices. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. Minimum 4+ years of hands-on experience in ServiceNow implementations, configuration, and support. Strong knowledge of core ServiceNow modules (ITSM, ITOM, HRSD, CSM). Experience with ServiceNow scripting (JavaScript, Glide). Familiarity with integration methods such as REST/SOAP APIs. Strong problem-solving skills and ability to manage complex projects independently. Experience working with Agile methodology is a plus. ServiceNow certifications (Certified Implementation Specialist, Certified Application Developer) are a strong advantage. Key Competencies: Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving mindset. Self-motivated, detail-oriented, and able to prioritize tasks efficiently. Why Join Us? Opportunity to work with a diverse range of clients across industries. Collaborative and innovative work environment. Career development opportunities with exposure to cutting-edge technologies.

company name=Apptad Technologies Pvt Ltd., industry=Employment Firms/Recruitment Services Firms, experience=3 to 7 , jd=JDGood Knowledge on ITSM ITOM and Custom application developmentIntegration experience with 3rd party applications using REST webservicesHave working knowledge in Business Rules Client Scripts UI Policies Script Includes UI ActionsProgramming experience with server side and client side APIs Glide Ajax Glide Form Glide System Glide User Glide RecordExperience in Workflow and flow designer developmentGood Communication SkillsWell versed with JavaScriptProgramming experience with server side and client side APIs Glide Ajax Glide Form Glide System Glide User Glide RecordHave working knowledge in Business Rules Client Scripts UI Policies Script Includes UI Actions etcCreation extending CMDB tables for storing custom configuration dataKey SkillsPCN OT Infra Project Management Automation Development using JavaScript Python Manufacturing Industry knowledge specifically on PCN OT , Title=Worklflow Automation, ref=6566266

Position : Servicenow-ITOM Experience: 5 to 8yrs Location: Hyderabad ServiceNow ITOM, Expect in CMDB Tables and the relation with in the tables, Should have worked on the CSDM Models Expert in Discovery for Network devices, ESX Server, VMware, Windows and Linux Machines Knowledge about integrating with CyberArk and Mid Server Working experience on configuring Mid Servers Working experience in Service Graph connectors Should be a Team player Develop and configure ITOM modules: Including Discovery, Service Mapping, Event Management, and CMDB Integrate third-party tools: Such as Splunk, Dynatrace, Nagios, and cloud platforms (AWS, Azure, GCP) Create and maintain custom workflows: Using ServiceNow scripting (JavaScript, Glide) Support ITOM integrations: With legacy systems and external APIs using MID servers and web services Troubleshoot and resolve issues: Related to ITOM functionality and performance Collaborate with stakeholders: Including architects, analysts, and system administrators to gather requirements and deliver solutions Maintain documentation: For configurations, customizations, and best practices Assist with upgrades and patching: Ensuring minimal disruption to ITOM services

What will your role look like Lead the design and architecture of ServiceNow solutions across ITSM, ITBM, HRSD, GRC, and other modules. Develop scalable, flexible, and sustainable ServiceNow architectures that align with business objectives. Design ServiceNow solutions that integrate seamlessly with existing enterprise systems. Provide technical leadership and guidance to development teams, ensuring best practices in implementation, coding, and configuration. Collaborate with business stakeholders to gather requirements, analyze needs, and translate them into technical solutions. Conduct technical workshops and training sessions for teams and stakeholders. Implementation & Integration Oversee the end-to-end implementation of ServiceNow solutions, including custom applications and integrations. Ensure the successful integration of ServiceNow with other enterprise systems (e.g., ERP, CRM, third-party applications). Manage and resolve complex technical issues during the implementation phase. Governance & Best Practices Establish and enforce governance around ServiceNow platform usage, ensuring compliance with standards and best practices. Develop and maintain architectural documentation, ensuring solutions are well-documented and aligned with architectural principles. Perform regular reviews and audits of the ServiceNow platform to ensure it remains optimized and scalable. Engage with key business and IT stakeholders to understand their needs and ensure alignment between IT and business strategies. Act as a trusted advisor to stakeholders, providing insights and recommendations on how ServiceNow can address business challenges. Why you will love this role Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded We would like you to bring along Extensive experience in designing and implementing ServiceNow solutions, particularly across ITSM, ITBM, HRSD, and GRC modules. Experience with ServiceNow integrations using REST, SOAP, and other APIs. Strong understanding of ITIL, Agile, and other IT service management frameworks. Proficiency in ServiceNow development, including scripting (JavaScript, Glide), configuration, and customization. Experience with ServiceNow platform capabilities such as Service Portal, Flow Designer, and Integration Hub. Strong knowledge of ServiceNow data models, CMDB, and enterprise architecture. Leadership and team management skills, with the ability to guide and mentor junior team members. Certifications- CSA, ITSM, HRSD, GRC, Good to have- ITBM, Sec Ops, SIR, VR

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow App Engine Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of ServiceNow custom applications. Your typical day will involve collaborating with stakeholders to gather requirements, designing and developing applications, and ensuring the applications meet the desired functionality and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather requirements for custom applications.- Design and develop ServiceNow custom applications based on business process and application requirements.- Ensure the applications meet the desired functionality and user experience.- Perform testing and debugging of applications to identify and resolve any issues.- Provide technical guidance and support to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Custom Application Creation.- Strong understanding of ServiceNow platform and its capabilities.- Experience in designing and developing ServiceNow custom applications.- Knowledge of ServiceNow best practices and coding standards.- Experience with ServiceNow integration and data migration.- Good To Have Skills: Experience with ServiceNow IT Service Management (ITSM) modules.- Familiarity with ServiceNow scripting languages such as JavaScript and Glide.- Experience with ServiceNow workflows and automation. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow Custom Application Creation.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with team members, and ensuring project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application design and development process- Ensure timely delivery of projects- Provide technical guidance and mentorship to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Experience with JavaScript, HTML, CSS for customizing ServiceNow applications.- Understanding of the ServiceNow architecture and modules.- Familiarity with ServiceNow administration and development.- Proficiency in JavaScript (client-side and server-side).- Knowledge of Glide API (GlideRecord, GlideAjax, GlideForm, GlideSystem, etc.).- Experience with Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs.- Experience with CMDB (Configuration Management Database).- Building and customizing workflows using the Flow Designer and Workflow Editor.- Knowledge of ServiceNow Orchestration.- Knowledge of relational databases and SQL queries.- Hands-on experience in integrating ServiceNow with other systems.- Good To Have Skills: Experience with ServiceNow scripting and automation tools. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management- This position is based at our Gurugram office- A 15 years full-time education is required Qualification 15 years full time education

o Experience: 3-5 years of hands-on experience with ServiceNow, focusing on Service Portal development. Technical Skills: o Proficient in HTML, CSS, JavaScript, AngularJS, and Bootstrap. o Strong understanding of ServiceNow modules like Service Portal, Service Catalog, ITSM and HRSD. o Experience in developing and customizing widgets, UI pages, and client-side scripting. o Knowledge of REST/SOAP APIs and integration with third-party systems. o Proficient in JavaScript, Glide API, Business Rules, and Client Scripts. Preferred Qualifications: o Micro-Certification: Service Portal o ServiceNow Certified Application Developer (CAD) o ServiceNow Certified Implementation Specialist (ITSM or HRSD) Location - Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Pune,Sikkim

At least 5 years of experience with ServiceNow Responsible for the technical specification and implementation of the ServiceNow integration Provide expertise on all technical questions related to development on of ServiceNow Develops the technical solutions, implements them and performs the component integration tests Understand the business needs and the needs to standardize processes, and build this into the design Understand the large scale thinking and approach needed for success of the project Expertise level understanding of ServiceNow required Expertise level programming skills Jelly, Glide and JavaScript Digital transformation covering automation of processes and fulfilment, 3rd party integrations and orchestration, implementation of ITSM / CSM / HRSD / ITBM / SecOps Custom applications development Building sustainable CMDB with ServiceNow Discovery or other discovery tools Building Service Catalog with Service Portal and fulfilment automation Integrating ServiceNow with cloud service providers' platforms Configure and customize ServiceNow platform in all of the following modules: Service Catalog Incident, Problem, Change, Release and Knowledge Service Portal SLM CMDB Configure and customize ServiceNow platform in at least one of complementary modules HR/Secops/Discovery/etc Estimate workload, dependencies and prioritize user stories for development across the team of developers Implement requirements into working code Integrate ServiceNow with other corporate applications via web services, mid server, email etc Prepare test cases, automate and execute them Build responsive web applications Develop middleware API calls for mobile/web applications Develop server side scripts in Apache/Jelly/ServiceNow proprietary Build flows