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Manager, Support Operations – Student Advocacy Team (SAT) Chegg Tutors

5.0 - 7.0 years

0 Lacs

Delhi, India

On-site

Job Description Role Overview : As the Support Operations Manager, you will be responsible for process optimization, technology systems management, and operational excellence across our customer support organization. This role focuses on the infrastructure, tools, and processes that enable our teams and BPO partners to deliver exceptional customer support to millions of students. Team Overview: Chegg's Customer Support Team, known internally as The Student Advocacy Team (SAT) , is a B2C support organization dedicated to providing outstanding support experiences when student s need help with our products and services. We ai m to deliver high- quality, transparen t and convenien t support expe...

Posted 3 months ago

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