"> We are seeking a detail-oriented and proactive Admin Manager to oversee the administrative and facility operations of our customer service BPO centers. The ideal candidate will ensure the smooth functioning of all support services, including facility management, vendor coordination, housekeeping, security, asset management, and adherence to safety and compliance standards. This role plays a critical part in creating an efficient, safe, and employee-friendly work environment that supports business continuity and service excellence. Experience: 7-10 years in administration or facility management, with at least 2-3 years in a BPO or large-scale service industry Salary: Competitive, as per industry standards Key Responsibilities Oversee day-to-day administration and facility operations for BPO delivery centers, including office space, utilities, and infrastructure. Ensure preventive maintenance, effective asset tracking, and timely repair or replacement of office equipment and infrastructure. Key Requirements Excellent organizational, negotiation, and vendor management skills. Strong problem-solving abilities and exceptional attention to detail. Good communication skills with the ability to coordinate across multiple departments. Proficiency in MS Office and facility management tools. Willingness to work in shifts or on weekends, as required by business needs.
"> Role Responsibilities Plan, schedule, and execute internal audits across departments (HR, Admin, IT, NOC, BPO processes, facilities, etc. ). Conduct process audits to ensure compliance with internal policies, ISMS framework, and client contractual requirements. Evaluate compliance with standards such as ISO 27001, SOC 2, ISO 22301 (BCMS) as applicable. Identify risks, gaps, and control weaknesses; provide actionable recommendations and track closures. Support external certification and surveillance audits by preparing documentation, evidence, and audit trails. Collaborate with cross-functional teams to ensure building security controls, physical access management, and people-related security measures are effectively implemented and monitored. Maintain and update risk registers, audit checklists, and compliance trackers. Drive awareness sessions and trainings in audit readiness and information security processes. Report audit findings, risk posture, and compliance status to management with improvement plans Key Skills: Basic understanding of Information Security principles and ISO 27001 framework. Knowledge of Risk Management frameworks Good understanding of IT and operational processes to assess risks accurately. Good people skills, including ability to present to senior management and convey key messages Qualifications & Experience Bachelor s degree ISO 27001 Lead Auditor or Lead Implementer certification is preferred 5-7 years of experience in information security compliance, audits, or governance roles. Experience handling external certification audits and customer compliance assessments.
"> The Information Security Lead will be responsible for driving and managing the organization s information security compliance and audit framework. This role requires strong expertise in conducting internal audits across business processes, people, facilities, and supporting systems to ensure adherence to regulatory standards, internal policies, and client requirements. Location: Gurgaon Experience: 2-4 years in Information Security, Compliance, or Auditing roles Salary: Competitive and aligned with industry standards Key Responsibilities Plan, schedule, and execute internal audits across departments including HR, Admin, IT, NOC, BPO operations, and facilities. Conduct process audits to ensure compliance with internal policies, the ISMS framework, and client contractual requirements. Assess adherence to standards such as ISO 27001, SOC 2, and ISO 22301 (BCMS), as applicable. Identify risks, gaps, and control weaknesses; provide actionable recommendations and track remediation progress. Support external certification and surveillance audits by preparing documentation, evidence, and audit trails. Key Requirements Strong understanding of ISO 27001:2022 controls and internal audit methodologies. Experience in risk assessments, RCSA, RCA, and control testing. Excellent stakeholder management and communication skills. Preferred Certifications: ISO 27001 Lead Auditor/Implementer, CISA, CISM, or equivalent.