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2 - 3 years

4 - 6 Lacs

Bengaluru

Work from Office

Educational Qualification : Graduate and No External Certification Required Essential Hiring Skills: 1) Strong navigation analysis skills. 2) Excellent interpersonal skills with a problem-solving approach. 3) Exceptional verbal and written communication, as well as presentation skills. 4) Customer service and soft skills, with a primary focus on customer satisfaction. 5) Proficient in computer tools such as Google Sheets/ Docs/Slides, G-Suite, operating systems, internet services, and online tools. 6) Excellent analytical abilities for MIS, data analysis, reporting to internal and external customers, as well as problem-solving, decision-making, and management skills. 7) Basic understanding of troubleshooting issues and implementing necessary changes 8) Basic knowledge of forecasting, scheduling techniques, operational policies, procedures, and reporting. 9) Ability to drive results in line with SLA performance indicators. 10) Maintain AHT, Shrinkage and other operations efficiently. Knowledge or experience in QGIS or arc GIS is preferred. Responsibilities: 1) Supervise and guide the team members to ensure they meet project goals and deadlines. 2) Assign tasks and monitor the progress of work. 3) Provide coaching and mentoring to team members for their professional development. 4) Address and resolve any team issues or conflicts that arise. 5) Coordinate with other departments or teams to ensure smooth project execution. 6) Ensure that team members follow company processes and standards. 7) Report team performance and project status to higher management. 8) Review and analyze team performance metrics and suggest improvements.

Posted 2 months ago

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