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0 years
0 Lacs
Delhi, India
On-site
Key Responsibilities : Compliance and Program Management : Ensure compliance with regulatory requirements and provide program management support to stakeholders. Policy and Strategy Advice : Provide strategic advice on policy and planning matters related to road projects. New Project Preparation and Monitoring : Prioritize corridors under the Master Plan and NH(O) for award based on various assessments for project appraisal, track pre-construction activities, and monitor land acquisition for high-speed corridors. Support alignment finalization and prepare proposal presentations for appraisal/approval. Financial Planning and Project Management: Monitor and report on expenditure of National Highways (NHs) across various schemes, including project and non-project expenditure, and track Bank of Sanctions (BOS). Develop and finalize asset monetization strategies for NHs, and support the identification of stretches for monetization and setting up Special Purpose Vehicles (SPVs). Desirable Candidate: Delivery-focused: Proven track record of delivering client-assigned tasks within tight deadlines. Proactive : Self-motivated and able to work independently with minimal supervision. Stakeholder Management : Excellent stakeholder management skills, with the ability to build strong relationships with internal and external stakeholders. Technical Skills : Project Management, Experience in Road sector preferably National Highways, Basic knowledge of software like Q-GIS and experience in PMU role will be preferred.
Posted 2 weeks ago
20.0 years
0 Lacs
Punjab, India
On-site
Dear Candidates, Great Opportunity! Hiring for - Urban Planner. Qualification -Masters in Urban/Regional/Infrastructure/ Experience - Min 20 + Location - Punjab Salary - Upto 33 LPA Transport/Housing/Environment Planning or equivalent with minimum 20+ years’ experience after post-graduation. He/ She should have prepared at least three (03) master plans/GIS plans/ zonal plans/ development plans/ City Development Plan. Interested Candidates can share cv to g.jugeesha@rightadvisors.com 9667275685
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Hyderābād
On-site
ob Title: Subject Matter Expert (SME) – Mapping Process Location: Hyderabad Work Days: 5 Days a Week Joining: Immediate Joiners Preferred Education: Graduation Mandatory Job Description: We are seeking a skilled and detail-oriented Subject Matter Expert (SME) for our Mapping Process team in Hyderabad . The ideal candidate should have experience in digital mapping or geospatial processes, strong analytical abilities, and a passion for data accuracy and process improvement. Roles & Responsibilities: Act as the point of contact for process-related queries in the mapping domain Review and validate geographical and spatial data for accuracy and quality Provide expertise and support to the operations team on tools, workflow, and process guidelines Collaborate with the quality and training teams to improve overall performance Analyze recurring issues and work with relevant teams to implement process fixes Support new hire training and knowledge management initiatives Requirements: Graduation is mandatory 1–3 years of experience in digital mapping, GIS, or a similar process Prior experience as an SME or quality coach is preferred Strong analytical, communication, and problem-solving skills Proficiency in mapping tools or platforms (e.g., Google Maps, GIS tools) Ability to work in a fast-paced, data-driven environment Immediate joiners will be given priority What We Offer: 5-day work week with work-life balance Opportunity to work on high-impact mapping projects Career growth in a supportive and collaborative environment Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per year Benefits: Provident Fund Work Location: In person
Posted 2 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
Okhla
Remote
Job Title: Sales Executive/ Tele Caller Executive Location: Okhla, Delhi Department: Sales & Marketing Job Summary: We are seeking dynamic and results-driven Sales Executives to promote and sell our range of surveying instruments. The role requires a combination of technical knowledge, customer engagement, and strong sales skills to support existing clients and develop new business opportunities. Key Responsibilities: Sales & Business Development: Identify potential customers in construction, infrastructure and related industries. Generate leads through field visits, calls, mailing etc. Understand client requirements and propose suitable surveying products. Client Relationship Management: Build and maintain long-term relationships with clients. Provide after-sales support and ensure customer satisfaction. Follow up on payment collections and order renewals. Product Demonstration: Conduct onsite product demonstrations and trials of instruments. Assist clients in understanding technical features and applications. Market Intelligence: Monitor competitor activity, market trends, and pricing strategies. Share feedback with the product and marketing teams to support strategic decisions. Reporting: Maintain records of sales activity, client meetings, and prospecting efforts. Prepare weekly and monthly sales reports. Eligibility for Role: Bachelor’s Degree/Diploma in Civil Engineering. 1–3 years of sales experience in technical or industrial products (fresher’s with strong potential may be considered) Strong communication, negotiation, and presentation skills Basic understanding of surveying principles and instruments (training will be provided) Job Title: Sales & Application Executive – Survey Instruments Department: Sales & Technical Support Location: [Specify City/Region] Job Purpose To promote, sell, and provide technical application support for survey instruments such as Total Stations, GNSS, Laser Levels, Theodolites, and associated software to customers across civil engineering, construction, mining, and infrastructure sectors. Key Responsibilities Sales Duties · Identify potential customers and generate leads through field visits, cold calling, and industry networking. · Prepare and deliver customized presentations and product demos to clients (contractors, surveyors, government agencies, etc.). · Prepare competitive quotations, negotiate prices, and close orders in line with company policies. · Meet or exceed monthly and quarterly sales targets. · Maintain CRM records and follow up for payments and renewals. Application & Technical Support · Demonstrate product usage and application techniques to customers both on-site and remotely. · Provide post-sales training to clients on survey instruments and associated software. · Troubleshoot and resolve basic technical issues or coordinate with service engineers if needed. · Keep updated on product enhancements and emerging technologies. · Prepare and maintain documentation for demos, training, and client feedback. Coordination & Reporting · Coordinate with the service, logistics, and accounts teams to ensure timely deliveries and smooth customer experience. · Submit daily visit reports, sales forecasts, and competitor activities to the reporting manager. Key Skills & Competencies · Good knowledge of survey instruments and their applications in real-world projects. · Technical aptitude to operate and explain instruments (e.g., Total Station, GPS, GIS software). · Strong communication, presentation, and customer relationship skills. · Ability to work independently and manage time effectively. · Problem-solving mindset and ability to work under pressure. Qualifications & Experience · Diploma / Degree in Civil Engineering. · 1–5 years experience in sales or application support of survey instruments or related field. Position : Accountant Department : Finance & Accounts Location : Okhla, Delhi Industry : Logistics / Supply Chain / Freight Forwarding Job Summary The Accountant will be responsible for overseeing day-to-day accounting functions, ensuring compliance with statutory requirements, handling GST and TDS filings, coordinating with auditors, and managing financial reporting specific to the logistics industry. The role demands strong attention to detail, knowledge of cost control in logistics operations, and timely reconciliation of accounts. Key Responsibilities Maintain accurate books of accounts in Tally/ERP, including journal entries, ledgers, and trial balance. Prepare monthly, quarterly, and annual financial statements and reports. Manage accounts payable and receivable; oversee billing, freight cost tracking, and vendor reconciliation. Handle GST, TDS, and other tax filings and ensure timely compliance with statutory laws. Reconcile bank statements and oversee cash flow management. Track costs and revenues related to logistics operations (freight, warehousing, transportation, etc.). Coordinate with internal departments for accurate cost allocation and expense management. Support annual audits and liaise with external auditors for finalization of accounts. Monitor customer aging and ensure timely collections; follow up for outstanding payments. Prepare MIS reports and analyze financial data to assist management in decision-making. Assist in budgeting, forecasting, and variance analysis. Key Skills & Competencies Sound knowledge of accounting principles and Indian taxation (especially GST & TDS). Experience in logistics or freight forwarding industry preferred. Strong analytical and reconciliation skills. Proficiency in Tally, MS Excel, and accounting software (SAP/ERP knowledge is a plus). Detail-oriented with strong organizational and time management skills. Ability to work independently and in coordination with operations and finance teams. Qualifications & Experience Bachelor’s Degree in Commerce/Accounting; CA Inter / M.Com preferred. Minimum 5–7 years of experience in accounting, with at least 2 years in the logistics sector. Familiarity with invoicing in logistics (freight, clearance, transport) will be an added advantage. Job Title: Telecaller Department: Sales & Marketing Location: Okhla, Delhi Job Summary: We are looking for a motivated and energetic Telecaller to join our team. The Telecaller will be responsible for reaching out to potential customers via telephone to promote products/services, answer queries, and generate leads and sale. Key Responsibilities: Make outbound calls to potential customers to promote products/services. Handle inbound customer inquiries and provide appropriate solutions. Explain product features, benefits, and pricing to prospective clients. Generate leads and set appointments for the sales team. Maintain a database of customer information and update it regularly. Follow up on leads and maintain client relationships. Meet daily/weekly/monthly call and conversion targets. Handle customer complaints professionally and escalate when needed. Keep up-to-date with product knowledge and company updates. Required Skills & Qualifications: Minimum graduate. Proven experience as a telecaller or similar sales/customer service role. Excellent communication and interpersonal skills. Fluent in [Insert language – e.g., English, Hindi, Regional languages as needed]. Confident and persuasive speaking style. Basic computer knowledge (MS Office, CRM, etc.). Ability to work under pressure and meet targets. Preferred Attributes: Positive attitude and willingness to learn. Previous experience in telesales, BPO, or outbound calling is a plus. Ability to multitask and manage time effectively. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Education: Bachelor's (Preferred) Language: English (Preferred) Work Location: In person
Posted 2 weeks ago
5.0 - 7.0 years
4 - 6 Lacs
Delhi
On-site
Job Summary: We are looking for a skilled and detail-oriented Civil Engineer to join our real estate development team. The successful candidate will be responsible for planning, designing, and overseeing construction and infrastructure projects related to residential, commercial, and mixed-use developments. This role requires a deep understanding of land development, site planning, and regulatory compliance to support the successful execution of real estate projects from concept through completion. Key Responsibilities: Conduct feasibility studies, site evaluations, and land assessments for potential development projects. Design and oversee infrastructure elements including roads, drainage systems, water supply, sewage, and grading. Collaborate with architects, project managers, environmental consultants, and contractors to integrate civil engineering solutions into real estate developments. Ensure designs comply with local, state, and federal regulations, zoning laws, and permitting processes. Prepare engineering reports, cost estimates, site layouts, and construction documentation. Manage the bidding process and assist in selecting contractors and subcontractors. Oversee construction activities to ensure adherence to approved plans, timelines, budgets, and quality standards. Address and resolve engineering-related issues during development or construction. Liaise with government agencies and utility companies to secure permits and approvals. Use CAD and civil engineering software to prepare detailed design plans and simulations. Requirements: Bachelor’s degree in Civil Engineering; Master’s preferred. Professional Engineer (PE) license is a plus. 5–7 years of experience in civil engineering, preferably in real estate or land development. Strong knowledge of site development, infrastructure planning, and construction processes. Proficient in AutoCAD Civil 3D, GIS, and other design software. Familiarity with environmental regulations, land use planning, and permitting procedures. Excellent project management, communication, and problem-solving skills. Experience with residential subdivisions, commercial site plans, or mixed-use developments. Strong analytical and organizational skills. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Work Location: In person
Posted 2 weeks ago
1.0 - 3.0 years
0 - 2 Lacs
Dhanbad-Cum-Kenduadih-Cum-Jagata
On-site
We are looking for a dedicated and field-oriented Researcher – Rural Development to support evidence-based planning and monitoring of rural development projects. The ideal candidate will design and conduct field research, analyze rural socio-economic data, and generate actionable insights to improve the impact of interventions in agriculture, livelihoods, health, education, and infrastructure. Key Responsibilities: Plan and conduct field-based research and surveys in rural areas. Collect qualitative and quantitative data related to rural livelihoods, government schemes, infrastructure, education, health, agriculture, and employment. Liaise with village communities, Panchayati Raj Institutions, SHGs, and local stakeholders. Analyze data and prepare research reports, case studies, and policy briefs. Monitor and evaluate ongoing rural development programs and assess their effectiveness. Collaborate with program and project teams to integrate findings into implementation strategies. Maintain ethical standards in data collection and ensure community consent. Present findings to internal teams, donors, or government stakeholders as needed. Qualifications: Bachelor's/Master’s degree in Rural Development, Social Work, Sociology, Development Studies, or related field. 1–3 years of experience in rural research or development projects (freshers with fieldwork exposure can also apply). Strong understanding of rural dynamics, government schemes (like MGNREGA, PMAY, NRLM, etc.), and socio-economic issues. Proficiency in using data analysis tools (MS Excel, SPSS, KoboToolbox, etc.). Fluency in local language(s) and willingness to travel and stay in rural areas. Preferred Skills: Strong communication and community engagement skills. Experience in impact assessment or baseline/endline surveys. Report writing and documentation skills in English and Hindi (or regional language). GIS or participatory rural appraisal (PRA) knowledge is a plus. Job Type: Full-time Pay: ₹8,145.56 - ₹23,054.83 per month Schedule: Day shift Work Location: In person
Posted 2 weeks ago
0 years
2 - 3 Lacs
Greater Noida
Remote
Job Summary: We are seeking a GIS Support Engineer to provide technical assistance and troubleshooting support for Geographic Information Systems (GIS) applications and infrastructure. The ideal candidate will have experience in GIS software, spatial data management, and problem-solving skills to assist users in resolving technical issues. Key Responsibilities: Provide technical support and troubleshooting for GIS software, databases, and applications. Assist users with GIS-related queries , including spatial analysis, data visualization, and mapping tools. Manage, update, and maintain GIS databases and ensure data integrity. Develop and document GIS workflows, best practices, and troubleshooting guides . Work closely with software developers and system administrators to resolve technical issues. Support GIS integration with other enterprise applications (e.g., ERP, CRM). Conduct training sessions and create user manuals to improve GIS adoption. Monitor GIS system performance and recommend improvements. Stay updated on the latest GIS technologies, software updates, and industry trends. Required Skills & Qualifications: Bachelor’s degree in Geographic Information Systems (GIS), Computer Science, Geospatial Science, or a related field . Experience with GIS software (e.g., ArcGIS, QGIS, MapInfo, Google Earth Enterprise). Familiarity with spatial databases (PostGIS, SQL Server, Oracle Spatial). Strong understanding of coordinate systems, projections, and spatial analysis . Experience with Python, SQL, or JavaScript for GIS automation and customization. Knowledge of web mapping technologies (Leaflet, OpenLayers, ArcGIS Online). Excellent problem-solving and communication skills to support end users. Ability to work independently and in a team environment. Preferred Qualifications: Certifications in Esri ArcGIS, GISP, or equivalent . Experience with cloud-based GIS solutions (AWS, Azure, Google Maps API) . Familiarity with remote sensing and LiDAR data processing . Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Provident Fund Work Location: In person Expected Start Date: 01/08/2025
Posted 2 weeks ago
0.0 - 2.0 years
1 Lacs
India
On-site
GIS Digitizer Experience: 0–2 years Job Type: Contractual Work Location: Jubilee Park, 20, Netaji Subhash Chandra Bose Rd, Graham's Land, Mirania Gardens 2, Tollygunge, Kolkata, West Bengal 700040 Job Description: We are hiring GIS Digitizers with working knowledge of QGIS and ArcGIS . Responsibilities include digitizing maps, editing spatial data, and maintaining geospatial databases with accuracy. Requirements: Experience with QGIS/ArcGIS Attention to detail Basic GIS knowledge Freshers can apply Job Type: Contractual / Temporary Pay: ₹12500 - ₹14380 per month (Unit based) Benefits: Provident Fund Schedule: Monday to Saturday Rotational shift Supplemental Pay : Performance bonus Experience: ArcGIS and Q GIS: 1 year (Required) Job Types: Permanent, Fresher, Contractual / Temporary Contract length: 9 months Pay: Up to ₹14,380.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Work Location: In person
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Barmer
Work from Office
We are hiring a Land Surveyor with 13 years of experience in site surveys using Total Station, GPS & AutoCAD. Responsibilities include boundary marking, layout work, and preparing survey reports. Must be ready to work on-site in Rajasthan. Provident fund Health insurance Annual bonus Food allowance
Posted 2 weeks ago
20.0 years
0 Lacs
Punjab, India
On-site
Dear Candidates, Profile - Urban Planner Based Location- Punjab (Amritsar, Bathinda, Jalandhar, Ludhiana, Patiala & SASNagar) for each cluster we need separate team. Experience - 20+ Responsibility - Masters in Urban/Regional/Infrastructure/ Transport/Housing/Environment Planning or equivalent with minimum 20+ years experience after post-graduation. He/ She should have prepared at least three (03) master plans/GIS plans/ zonal plans/ development plans/ City Development Plan. please share updated resume below mention mail id sumbul@rightadvisors.com
Posted 2 weeks ago
1.0 - 5.0 years
0 - 2 Lacs
Hyderabad
Work from Office
Roles and Responsibilities Handle international chat process, email support, and chat process with excellent communication skills. Provide customer service through various channels such as GIS mapping, Google maps, and chat processing. Execute email processes efficiently to resolve customer queries promptly. Offer chat support to customers via multiple platforms (e.g., WhatsApp). Utilize strong problem-solving skills to address complex issues effectively. Desired Candidate Profile 1-5 years of experience in BPO/Call Centre environment or related field. Excellent written and verbal communication skills for effective interaction with clients worldwide. Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail.
Posted 2 weeks ago
2.0 years
1 - 3 Lacs
Valsad, Gujarat, India
On-site
Post – Survey Engineer Reporting Location – Umargaon Company Name – Safety Projects Pvt Ltd About Us – Safety Solution Providers – that's how we define ourselves. We share our expertise and deliver top- notch personal safety products and industrial equipments Job Requirements And Responsibilities Carry out field surveys to measure and map land. Collect precise measurements, coordinates and other relevant data. Utilise survey data analysis to create detailed maps, plans and documentation with Geographic Information System (GIS) and CAD software. Collaborate with project teams to determine and support engineering and construction activities, providing recommendations for planning and design. Communicate with project stakeholders, including clients, engineers and contractors, to clarify requirements and address survey-related concerns. Follow safety protocols and procedures during fieldwork and adhere to ethical standards in surveying practices. Stay updated on the latest trends and technologies in the surveying field. This job requires to travel to PAN India as and when required Required Qualifications And Skills Bachelor’s degree in mechanical or civil engineering. Minimum 2 years of experience in surveying or a similar role. Knowledge of surveying techniques, equipment and software Proficiency in using CAD software. Analytical and mathematical abilities with attention to detail in survey measurements and documentation. Physical stamina and ability to work outdoors in various weather conditions. Knowledge of environmental and sustainability considerations in surveying. Understanding of construction processes. Skills: civil engineering,construction,gis,autocad,measurements,analytical skills,mathematical abilities,survey,knowledge of environmental and sustainability considerations,surveying techniques,data,attention to detail,cad software,surveying
Posted 2 weeks ago
4.0 - 7.0 years
0 Lacs
Delhi, India
On-site
Purpose India’s agriculture sector (crop, livestock, fisheries, and forestry) accounts for ~13% of total greenhouse gas emissions. With ambitions to achieve net zero by 2070, the agriculture sector is to play a crucial role in the journey, balancing food and nutritional security while being the major driver of land-use change. Consequently, strategizing for mitigation from the AFOLU sector by accounting for population -growth, urbanisation, agricultural expansion, and forest conservation, necessitates micro analysis of demand and supply side interventions alongside India’s macroeconomic trajectories. Keeping this complex challenge in mind, CEEW seeks to hire a suitable candidate for the Programme Associate position in the Sustainable Food Systems team to expand its capacity in developing Integrated Assessment tools for informing mitigation oriented policies for the AFOLU sector. We are looking for a detail-oriented and ownership wielding researcher with a hunger for impact and the ambition to ensure a sustainable net-zero, nature-positive food systems. The successful applicant will assist the team members in undertaking robust quantitative analysis. In addition to the duties and responsibilities outlined below, the Programme Associate should be prepared, as and when necessary, to take on additional responsibilities and respond to events and developments that cannot be anticipated easily. Job duties and accountabilities Lead the allocated project(s) under the programme end-to-end. This includes, but not limited to (i) framing the research questions, (ii) identifying the target audience (states, industry, ministry), (iii) developing the strategy, (iv) conducting literature review, (v) collecting data from secondary as well as primary sources, if needed, (vi) performing necessary analysis, employing diverse qualitative and quantitative research methods, (vii) developing an outreach strategy, (viii) strategic dissemination of the research and (ix) assessing the impact created. Review large amounts of data using a variety of methodologies and software tools. Lead in writing research reports/papers, briefs and issue notes which could be circulated among industry associations, state and central government officials and other stakeholders. Work with senior researchers on conceptualising new research projects. Lead the strategic outreach of the research outputs through engagement with a broader network of policymakers, industry and other stakeholders. Travel to states, whenever necessary, to conduct meetings, community engagements, and collect primary data. Mentor research analysts/consultants/interns as required. Selection Criteria Education Strong academic credentials, Master’s degree preferably in economics/environmental economics/statistics, or in related fields such as energy economics, development economics, public health, public policy. Work Experience and Key Skill Requirements At least 4 to 7 years of experience in agricultural economics, public health, food systems or bioenergy. Experience or exposure to at least one type of Integrated Assessment Modelling (IAMs) and Econometrics Model. Sound understanding of the relevant fields of study, and related policy environment. Extensive experience in conducting high quality quantitative data analysis and stakeholder management. Analytical skills and knowledge of mixed methods – qualitative and quantitative research methods, relevant for impact evaluation, food system analysis, political economy analysis etc. Knowledge of econometric modelling (mandatory), in particular impact evaluations (preferred). Experience in using statistical software - R/Stata/Python (mandatory). Experience in using mathematical optimization software is a plus. Experience in GIS based analysis using QGIS/ArcGIS, etc (preferred). Experience in designing primary studies (mandatory) – study design, design of survey tools, survey execution, training of survey teams. Experience in designing studies. Experience in designing survey tools. Experience in survey execution, managing engagement with survey agency, training survey teams. Experience in data cleaning and analysis of large secondary or primary datasets. Experience in engaging on field activities, for data collection/training of enumerators/sampling of households/pilot testing/monitoring activities. Experience in leading and managing projects (or aspects of some projects) independently. Experience in making budgets for projects, designing concept notes and full proposals (or aspects of the same) for donors. Knowledge of issues pertaining to sustainable food systems, policy areas and consumer trends. Proficiency in using MS Office Suite. Strong writing, networking and communication skills. Proven track record of delivering high quality research publications and written content for different media. Skills Sharp and analytical mind with a willingness to explore new research areas, learn new research and project management skills. Ability to adapt and deliver under tight deadlines in a professional environment. Striving for rigour in research and quality in work output. Ability to effectively work in a team while being able to independently drive research if, and when, needed. Ability to dig deeper into details, while not losing sight of the broader objectives. Willingness to learn, grow and develop - both in personal and professional life - at a rapid pace with a steep learning curve. Ability to work in an interdisciplinary and multicultural environment. Strong drive and initiative, a self-starter. If you are passionate about evidence-based policy research for food systems, we would like to speak to you. If you can conceptualise and communicate clear research on the issue, then we would definitely consider hiring you! If you can collaborate closely with others to make this happen, you are probably the candidate we are looking for. CEEW operates in a dynamic environment and the candidate will be required to show flexibility in undertaking a variety of tasks. Compensation Competitive compensation – commensurate to the experience and matching the best of standards adopted by industry or other similar organisations for similar roles. Application Process CEEW operates in a dynamic environment and the candidate will be required to show flexibility in undertaking a variety of tasks. CEEW is an equal opportunity employer. Female candidates are encouraged to apply. Applications will be reviewed on a rolling basis. Interested applicants are advised to apply at the earliest possible. Only shortlisted candidates will be contacted. We appreciate your interest.
Posted 2 weeks ago
8.0 years
132 - 180 Lacs
Hyderabad, Telangana, India
Remote
Location: Offshore (Onsite Delivery Model) Number of Roles: 3 Experience: 5–8 years Start Date: Immediate or within 15 days Employment Type: Contract / Full-time (as applicable) Job Overview We are seeking highly skilled GIS Data Engineers with strong expertise in Python , PySpark , and geospatial data processing to support the integration and analysis of spatial datasets. The selected candidates will work on large-scale data engineering projects in a distributed environment, focusing on building pipelines and workflows that support geospatial analytics and visualization. Key Responsibilities Develop and maintain scalable ETL pipelines using PySpark and Python for processing GIS and spatial datasets Work with large geospatial datasets from various sources (e.g., shapefiles, GeoJSON, raster formats, satellite data) Integrate geospatial data with enterprise systems (e.g., PostgreSQL/PostGIS, Big Data platforms) Optimize queries and data transformations for performance and accuracy Collaborate with data scientists, GIS analysts, and business users to deliver data solutions Implement best practices for data quality, versioning, and lineage in spatial data pipelines Troubleshoot data issues and support production data workflows Required Skills Strong hands-on experience with PySpark (Apache Spark with Python) Advanced Python programming skills, especially in data handling and automation Experience with geospatial libraries such as GeoPandas, Shapely, Fiona, Rasterio, or GDAL Proficient in working with GIS formats (shapefiles, raster data, GeoTIFFs, KML, etc.) Knowledge of spatial databases like PostGIS or GeoServer Hands-on experience with data lakes, big data processing, and cloud platforms (Azure/AWS/GCP – preferred) Strong understanding of data structures, algorithms, and spatial indexing Nice To Have Familiarity with MapReduce, Hive, or Databricks Prior experience in geospatial analytics, remote sensing, or urban planning domains Knowledge of DevOps, CI/CD pipelines, and containerization tools (Docker, Kubernetes) Soft Skills Excellent communication and collaboration abilities Problem-solving mindset and attention to detail Ability to work independently in a client-facing onsite role Skills: postgis,rasterio,azure,gcp,shapely,fiona,big data platforms,pyspark,gis,geopandas,gdal,aws,python
Posted 2 weeks ago
0.0 - 2.0 years
0 - 0 Lacs
Okhla, Delhi, Delhi
Remote
Job Title: Sales Executive/ Tele Caller Executive Location: Okhla, Delhi Department: Sales & Marketing Job Summary: We are seeking dynamic and results-driven Sales Executives to promote and sell our range of surveying instruments. The role requires a combination of technical knowledge, customer engagement, and strong sales skills to support existing clients and develop new business opportunities. Key Responsibilities: Sales & Business Development: Identify potential customers in construction, infrastructure and related industries. Generate leads through field visits, calls, mailing etc. Understand client requirements and propose suitable surveying products. Client Relationship Management: Build and maintain long-term relationships with clients. Provide after-sales support and ensure customer satisfaction. Follow up on payment collections and order renewals. Product Demonstration: Conduct onsite product demonstrations and trials of instruments. Assist clients in understanding technical features and applications. Market Intelligence: Monitor competitor activity, market trends, and pricing strategies. Share feedback with the product and marketing teams to support strategic decisions. Reporting: Maintain records of sales activity, client meetings, and prospecting efforts. Prepare weekly and monthly sales reports. Eligibility for Role: Bachelor’s Degree/Diploma in Civil Engineering. 1–3 years of sales experience in technical or industrial products (fresher’s with strong potential may be considered) Strong communication, negotiation, and presentation skills Basic understanding of surveying principles and instruments (training will be provided) Job Title: Sales & Application Executive – Survey Instruments Department: Sales & Technical Support Location: [Specify City/Region] Job Purpose To promote, sell, and provide technical application support for survey instruments such as Total Stations, GNSS, Laser Levels, Theodolites, and associated software to customers across civil engineering, construction, mining, and infrastructure sectors. Key Responsibilities Sales Duties · Identify potential customers and generate leads through field visits, cold calling, and industry networking. · Prepare and deliver customized presentations and product demos to clients (contractors, surveyors, government agencies, etc.). · Prepare competitive quotations, negotiate prices, and close orders in line with company policies. · Meet or exceed monthly and quarterly sales targets. · Maintain CRM records and follow up for payments and renewals. Application & Technical Support · Demonstrate product usage and application techniques to customers both on-site and remotely. · Provide post-sales training to clients on survey instruments and associated software. · Troubleshoot and resolve basic technical issues or coordinate with service engineers if needed. · Keep updated on product enhancements and emerging technologies. · Prepare and maintain documentation for demos, training, and client feedback. Coordination & Reporting · Coordinate with the service, logistics, and accounts teams to ensure timely deliveries and smooth customer experience. · Submit daily visit reports, sales forecasts, and competitor activities to the reporting manager. Key Skills & Competencies · Good knowledge of survey instruments and their applications in real-world projects. · Technical aptitude to operate and explain instruments (e.g., Total Station, GPS, GIS software). · Strong communication, presentation, and customer relationship skills. · Ability to work independently and manage time effectively. · Problem-solving mindset and ability to work under pressure. Qualifications & Experience · Diploma / Degree in Civil Engineering. · 1–5 years experience in sales or application support of survey instruments or related field. Position : Accountant Department : Finance & Accounts Location : Okhla, Delhi Industry : Logistics / Supply Chain / Freight Forwarding Job Summary The Accountant will be responsible for overseeing day-to-day accounting functions, ensuring compliance with statutory requirements, handling GST and TDS filings, coordinating with auditors, and managing financial reporting specific to the logistics industry. The role demands strong attention to detail, knowledge of cost control in logistics operations, and timely reconciliation of accounts. Key Responsibilities Maintain accurate books of accounts in Tally/ERP, including journal entries, ledgers, and trial balance. Prepare monthly, quarterly, and annual financial statements and reports. Manage accounts payable and receivable; oversee billing, freight cost tracking, and vendor reconciliation. Handle GST, TDS, and other tax filings and ensure timely compliance with statutory laws. Reconcile bank statements and oversee cash flow management. Track costs and revenues related to logistics operations (freight, warehousing, transportation, etc.). Coordinate with internal departments for accurate cost allocation and expense management. Support annual audits and liaise with external auditors for finalization of accounts. Monitor customer aging and ensure timely collections; follow up for outstanding payments. Prepare MIS reports and analyze financial data to assist management in decision-making. Assist in budgeting, forecasting, and variance analysis. Key Skills & Competencies Sound knowledge of accounting principles and Indian taxation (especially GST & TDS). Experience in logistics or freight forwarding industry preferred. Strong analytical and reconciliation skills. Proficiency in Tally, MS Excel, and accounting software (SAP/ERP knowledge is a plus). Detail-oriented with strong organizational and time management skills. Ability to work independently and in coordination with operations and finance teams. Qualifications & Experience Bachelor’s Degree in Commerce/Accounting; CA Inter / M.Com preferred. Minimum 5–7 years of experience in accounting, with at least 2 years in the logistics sector. Familiarity with invoicing in logistics (freight, clearance, transport) will be an added advantage. Job Title: Telecaller Department: Sales & Marketing Location: Okhla, Delhi Job Summary: We are looking for a motivated and energetic Telecaller to join our team. The Telecaller will be responsible for reaching out to potential customers via telephone to promote products/services, answer queries, and generate leads and sale. Key Responsibilities: Make outbound calls to potential customers to promote products/services. Handle inbound customer inquiries and provide appropriate solutions. Explain product features, benefits, and pricing to prospective clients. Generate leads and set appointments for the sales team. Maintain a database of customer information and update it regularly. Follow up on leads and maintain client relationships. Meet daily/weekly/monthly call and conversion targets. Handle customer complaints professionally and escalate when needed. Keep up-to-date with product knowledge and company updates. Required Skills & Qualifications: Minimum graduate. Proven experience as a telecaller or similar sales/customer service role. Excellent communication and interpersonal skills. Fluent in [Insert language – e.g., English, Hindi, Regional languages as needed]. Confident and persuasive speaking style. Basic computer knowledge (MS Office, CRM, etc.). Ability to work under pressure and meet targets. Preferred Attributes: Positive attitude and willingness to learn. Previous experience in telesales, BPO, or outbound calling is a plus. Ability to multitask and manage time effectively. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Education: Bachelor's (Preferred) Language: English (Preferred) Work Location: In person
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
The role in the Directors Office at IIHS involves supporting the Director in establishing a world-class interdisciplinary University and managing the development of various IIHS Schools and Labs, Academic, Research, Practice, and Capacity Development Programmes. The core responsibilities include managing strategic institution building processes, coordinating with multiple teams across the institution, and overseeing the implementation of planned outcomes. Key activities and tasks for this position include: - Development, implementation, and monitoring of strategic plans and processes for IIHS Schools, Labs, and Programmes - Tracking domestic and international performance, rankings, and reputation of IIHS - Coordinating school, programme, and project management to achieve planned outcomes - Curating the annual calendar of internal and external events and managing the Director's calendar - Planning, running, and documenting institutional and external meetings and discussions - Driving special initiatives anchored by the Directors Office - Providing support to various IIHS activities including academics, research, training, and operations - Participating in all activities of Institution-Building at IIHS and traveling for IIHS work within or outside the country as needed The Manager/Consultant in the Directors Office will report to the Lead in the Directors Office and collaborate with internal teams, external faculty/organizations, and students. Ideal candidates should have domain knowledge of urbanization-related issues, academic and professional qualifications from leading universities, and 8 to 10 years of relevant work experience. Excellent communication skills in English and at least one Indian language are necessary, with knowledge of Hindi or Kannada considered advantageous. Other qualifications required for the role include managerial skills, experience working with international institutions, report writing and presentation skills, interpersonal and relationship management abilities, expertise in MS Office, attention to detail, and the capacity to work in a dynamic environment. The successful candidate should possess a desire and capacity to learn, work in a team, and contribute to building 21st-century knowledge institutions. This position is based in Bengaluru with potential travel to other locations in India. IIHS is an equal opportunity employer that promotes diversity and encourages applications from individuals with the requisite skills and qualifications. For any clarifications regarding the application process, candidates can contact hr@iihs.co.in.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a GIS Executive at BetterDrones based in Noida, you will be responsible for supporting geospatial data processing, map creation, spatial analysis, and integrating drone survey outputs for various infrastructure and utility projects. Your role will involve working with tools such as AutoCAD, ArcGIS, QGIS, MicroStation, and Global Mapper to process, analyze, and visualize spatial data collected from drone and ground surveys. You will also be involved in creating and managing GIS databases, digital maps, layers, topology corrections, feature digitization, base map preparation, asset mapping, drawing cleanup, conversion, and integration with GIS datasets. Collaboration with survey, drone, and operations teams will be essential to deliver end-to-end geospatial outputs. To be successful in this role, you should have a minimum of 2 years of hands-on experience in GIS, remote sensing, and spatial data processing. An educational background in Geoinformatics, Remote Sensing, GIS, Geography, or a related field (B.Tech/M.Sc./PG Diploma) is required. Proficiency in ArcGIS, QGIS, Global Mapper, AutoCAD, and MicroStation is essential, along with strong knowledge of coordinate systems, projections, digitization, and geo-referencing techniques. Experience in working with drone data, satellite imagery, or LiDAR data would be advantageous. Additionally, you should be able to handle multiple projects, meet deadlines, and deliver high-quality outputs while possessing good communication and team collaboration skills.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
You are required to be very strong in Python Programming, Pyspark queries, AWS, GIS, and Palantir Foundry. Your role involves leading data engineering activities on moderate to complex data and analytics-centric problems that have a broad impact and require in-depth analysis to achieve desired results. You will be responsible for assembling, enhancing, maintaining, and optimizing current data to enable cost savings and meet project or enterprise maturity objectives. Your skill set should include advanced working knowledge of SQL, Python, and PySpark. Experience with tools such as Git/Bitbucket, Jenkins/CodeBuild, and CodePipeline is essential. Additionally, familiarity with platform monitoring and alerts tools is required. You will collaborate closely with Subject Matter Experts (SMEs) to design and develop Foundry front-end applications with the ontology (data model) and data pipelines that support these applications. Implementing data transformations to derive new datasets or creating Foundry Ontology Objects necessary for business applications will be part of your responsibilities. Your tasks will also involve implementing operational applications using Foundry Tools such as Workshop, Map, and/or Slate. Active participation in agile/scrum ceremonies like stand-ups, planning, retrospectives, etc., is expected from you. It is essential to create and maintain documentation describing the data catalog and data objects. As the usage of applications grows and requirements change, you will be required to maintain these applications effectively.,
Posted 2 weeks ago
4.0 - 15.0 years
0 Lacs
hyderabad, telangana
On-site
You have a great opportunity to join our team as a Senior Data Engineer with a strong focus on Python Programming, Pyspark queries, AWS, GIS, and Palantir Foundry. With over 15 years of experience in the field, you will play a crucial role in developing and enhancing data-processing, orchestration, monitoring, and more by leveraging popular open-source software, AWS, and GitLab automation. Your collaboration with product and technology teams will be essential in designing and validating the capabilities of the data platform. You will be responsible for identifying, designing, and implementing process improvements, automating manual processes, optimizing for usability, and re-designing for greater scalability. Providing technical support and usage guidance to the users of our platforms services will be a key aspect of your role. Additionally, you will drive the creation and refinement of metrics, monitoring, and alerting mechanisms to give us the visibility we need into our production services. To excel in this role, you should have experience building and optimizing data pipelines in a distributed environment. Your ability to support and work with cross-functional teams will be vital. Proficiency in working in a Linux environment is a must, along with 4+ years of advanced working knowledge of SQL, Python, and PySpark. Knowledge of PySpark queries is a mandatory requirement. Familiarity with Palantir and experience using tools such as Git/Bitbucket, Jenkins/CodeBuild, and Code Pipeline will be beneficial. Experience with platform monitoring and alerts tools will also be considered a plus.,
Posted 2 weeks ago
4.0 - 15.0 years
0 Lacs
hyderabad, telangana
On-site
You should be Strong in Python Programming and PySpark queries with experience in AWS, GIS, and Palantir Foundry. With over 15 years of experience, you will be based in Hyderabad and work in the office 5 days a week. Your responsibilities will include developing and enhancing data-processing, orchestration, and monitoring using open-source software, AWS, and GitLab automation. You will collaborate with product and technology teams to design and validate data platform capabilities. Additionally, you will identify, design, and implement process improvements, provide technical support to platform users, and drive the creation of metrics and monitoring mechanisms for production services. To qualify for this role, you should have experience in building and optimizing data pipelines in a distributed environment, working with cross-functional teams, and proficiency in a Linux environment. You should also have at least 4 years of advanced knowledge in SQL, Python, and PySpark, along with knowledge of Palantir. Experience with tools like Git/Bitbucket, Jenkins/Code Build, Code Pipeline, and platform monitoring tools is also required.,
Posted 2 weeks ago
0 years
0 Lacs
New Delhi, Delhi, India
Remote
Rhombus Power is purposefully transforming defense and global security enterprises with Guardian, our Artificial Intelligence platform for strategic, operational, and tactical decision-making at the speed of relevance. We provide relevant, actionable, and AI-powered insights at each step in the defense decision-making cycle. Equipped with Guardian's AI-powered tools-- from infrastructure to data to insights -- our clients are able to solve their most complex, interconnected challenges and achieve decision and operational superiority. Come join our cross-disciplinary and world-class team that is delivering game-changing solutions to transform global security. Learn more about Rhombus and watch a demonstration of Guardian, our AI Platform here -- https://youtube.com/watch?v=3PxY6su1Q-Q See the following articles to learn more about what we do: https://foreignpolicy.com/2023/06/19/ai-artificial-intelligence-national-security-foreign-policy-threats-prediction/ https://federalnewsnetwork.com/air-force/2023/12/new-decision-advantage-tool-will-change-how-air-force-makes-investment-decisions/ https://apnews.com/article/us-intelligence-services-ai-models-9471e8c5703306eb29f6c971b6923187 RHOMBUS IS ONLY CONSIDERING CANDIDATES CURRENTLY BASED IN INDIA. NO OTHER LOCATIONS WILL BE CONSIDERED, PLEASE DO NO APPLY IF YOU DO NOT MEET THIS REQUIREMENT. Location India (Remote) Job Description We are a cutting-edge defense technology firm that is renown for building next-generation AI systems for national security applications. We seek highly motivated, execution-focused individuals in India to join our remote team as Data Labeling Specialists for an urgent and high-priority client deliverable involving overhead imagery analysis. As a Data Labeling Specialist , you will play a critical role in training object detection AI by accurately labeling image data. You’ll work within a tightly focused and collaborative team, operating at a high tempo to meet tight deadlines and stringent quality standards. This is an ideal role for individuals who are extremely detail-oriented, analytical, and excited to contribute to impactful defense-related AI work. We will rely on you to produce high-accuracy actions under demanding timelines, over several months. We only seek those that will sustain this work ethic and enthusiasm, and like the rest of us, find ways to exceed expectations. We are considering transitioning select Data Labelling team members into a full-time roles as we scale our work. Responsibilities Accurately Identify, analyze, and label objects in satellite or aerial imagery. Apply sound logic on edge cases and don’t assume when you’re not sure. Communicate! Proactively communicate with project leadership and technical teams to provide updates, transparently reporting on progress, flagging and raising issues about labeling and data workflows. Don’t wait for guidance, test and suggest an improvement! Cultivate expertise and leadership in the imagery analysis domain and gain basic machine learning knowledge to better understand how labels are utilized by our ML algorithms. Qualifications Preference for those that have completed an undergraduate degree; please list your GPA in your CV. Prior experience with imagery analysis, GIS, and labeling is preferred, but not required. Strong command over Microsoft Suite and Google tools such as Excel, Word, Sheets, etc. You must be well versed in file management- we want those who are highly organized! The perfect candidate for this role is someone who is adaptable, highly dependable, and can apply logic to multiple different scenarios concurrently. We’re seeking candidates with proven analytical skills, and are excited to solve complex problems. This position is a remote role, however, candidates must be able to reliably produce, at a high degree of accuracy, over sustained timelines. You must be extremely quality focused, a self-starter with bias for action, and able to work in a fast-paced environment. You must be able to learn quickly and have a baseline of strong computer skills. Benefits Full medical, dental, vision coverage for employee and dependents 401k matching program PTO and Holidays Bonus and other incentive programs Access to mental health program Access to Flexible Spending Accounts for Health Care, Dependent and Commuter About Rhombus Rhombus Power Inc. (Rhombus) is a startup located in the heart of Silicon Valley at Stanford Research Park in Palo Alto. We use cutting-edge cross-disciplinary approaches to solve pressing Big Data and Sensing problems in security, energy, and healthcare. Our advisory board includes two Nobel Laureates and a Draper Prize winner. Rhombus compensates, motivates, and develops employees, who are trusted, empowered, and involved. Employees have clear roles and expectations – and their roles are flexible enough to move at the speed of innovation in order to meet and exceed client expectations. We have a unique culture of global purpose, rooted in the innovation and progress of Silicon Valley. Rhombus knows that diversity is a condition for success. We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer.
Posted 2 weeks ago
10.0 - 12.0 years
0 - 0 Lacs
Chennai, Tamil Nadu, India
On-site
BU: EDRC - Renewables IC Job Role: Lead - Competency Development & Training Location: Chennai Reports to (Job - Role) : Head Engineering: Power System, R&D and Competency Development Reportee (Job - Role) : Trainers - Electrical and Civil Engg Minimum Qualification : B. E./B. Tech in EEE / M.E. /MTech Experience :15 - 20 years, (Experience Shall be Substation Engineering & Design (AIS & GIS) up to EHV level. Exposure to International Projects is essential. Knowledge & Experience on Renewable PV Power Plant Engineering & Desing (Grid Scale) is preferable one Objective / Purpose The Candidate shall Lead the Competency Development of Engineering & Design Personnel. He shall establish Benchmark competency against the respective role and assess the current competency of each staff member personnel and identification of Gaps. Thereby he shall prioritize and impart the Training to address the competency Gaps. Key Responsibilities : He shall network with Head of Engineering BU and thereby: Establish benchmark competency of each role. Assess the competency of Each Staff-member respective team through a systematic Process. Identify the Competency Gap and prioritize the Training in consultation with Head of Engg. He shall network and develop Training Modules to train the staff-members on technical Subjects, where competency needs to be improved. He shall also network and develop Training Modules for developing the leadership skills of Engineering personnel in collaboration with the Internal and External Stakeholders. The programs as below: Induction Program - Project Engineering Managers Induction Program - Lead Engineers He shall also network and develop Training Modules for developing the Freshers in the field of Engineering and Design. The programs such as: PGET / GET Training program DET Training program ITI Training Program He shall have Domain expertise in the following areas: Substation Engineering and Design up to EHV (400kV and 765kV) covering layout engineering, associated Calculation, development of Specification, AIS, GIS and Hybrid Switchgears Through knowledge and experience in Vendor Equipment like Transformer, Reactor, EHV GIS, MV SW.GR, LV SW.GR, EHV Cables, Protection and Control System. Knowledge on equipment like STATCOM, PV Inverters, BESS Knowledge on handling the Software is CYMCAP, CDEGS, CYMGRD etc. He shall have through exposure in IEEE/ BSEN / IEC Standards. He shall have knowledge on Solar PV Power Plant Engineering and Design. Operating Network : Internally: Head of Engineering (BU), HR Manger, IPM Training centres, External: CBIP / CIGRE / OEMs On Time Delivery Flair for Innovation. Oriented towards Quality Knowledge Sharing Self-Learning & Growth Software Skills Required : Good working knowledge on MS Office Tools , Excel, Power Point Behavioral Attributes : Good communicator. Self-motivated Willingness to interact with people from multicultural backgrounds. Willingness to work independently Customer at Core Sustainable Partnership Anticipating Needs Customer Centricity Disruptive Innovation Challenge Traditional Approaches Generating Innovative Solutions Take Calculated Risks Collaborate and Coordinate Internal Stakeholders External Stakeholders
Posted 2 weeks ago
5.0 - 10.0 years
6 - 14 Lacs
Devanahalli
Work from Office
Role & responsibilities Responsible for analyzing the original status of the project. Assigned to find the project delayed status and responsible for fixing the breakdowns. Preparing engineering plans, protocols, specifications and cost estimates. Preparing of Mobilization Plan & Organization Chart and Mobilize the Staff, manpower and Materials. Analysing The Material Stock and order the Material in Proper time. Preparation of project Schedule in (Microsoft Excel). Preparation of Weekly, Monthly, Annual Backlog and Recovery Schedule and Mile Stone Activities &gather the actual site condition. Preparation of Rate Analysis & Comparing with the Actual R.A Bill Flow. Comparing The Daily, weekly, Monthly Progress Backlogs. Daily Drawing Updating, drawing Correspondence Handling & Distribution. Client Correspondence (Mails & Letters) Maintaining & Clearing of NCR. If Project delayed Submitting the Proper Reason Document and Get EOT (Extension of TIME) to Avoid the LD Charge. If material Cost Increase hand over proper documentation Authority and get rate approval from Clients. Collecting the practical difficulties of the project from Site engineers and submit to the project Manager. Preparing of Planned Vs Achieved programmed and bill details for Conducting the Meeting to H.O &Client office for every week & Month. Preparing L2 schedules to complete the work at site. Making Billing of Every Month to Customer and verifying the bills of Subcontractors Preferred candidate profile Must have Diploma /BE /B.Tech/ ME/M. Tech Electrical and Electronics Engineering ( EEE) with 5 - 10 years experience. Must have experience in 220Kv/400Kv GIS Substation. Perks and benefits as per company norms
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Visakhapatnam, Hyderabad
Work from Office
Join our team to provide critical geospatial insights and support to cross-functional projects. You will handle GIS data management, spatial analysis, and map production using tools like ArcGIS and QGIS., responsibilities: Manage, analyze, and visualize spatial datasets,Develop custom GIS solutions and scripts,Produce high-quality maps and reports,Collaborate with planners and engineers for spatial planning,Perform remote sensing and image classification tasks qualification Required: Bachelors in Geography, GIS, or related field, basicQualifications:Proficiency in ArcGIS, QGIS, and related tools,Understanding of spatial data formats and projections,Experience with Python or R for geospatial scripting preferredQualifications:GISP certification or equivalent experience:2-4 years, skills:GIS,ArcGIS,QGIS,Remote Sensing,Python,Spatial Analysis
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Mumbai
Work from Office
POSITION SUMMARY: The IT Helpdesk Executive is responsible for monitoring the production environment, ensure the systems we monitor are online and functioning properly, escalate problems and issues to appropriate Core Service, Network Services, and/or Application Teams. The systems we provide monitoring for include but are not limited to; the Global Enterprise Data Center (EDC), Active Directory, Global Messaging, Networking, Enterprise Applications, DIS/BizTalk, and Agency Systems/Servers. Responsible for effectively coordinating and running SWAT calls and communicate outages via email notification to Global IT Staff, via GIS Notifications. Ensuring timely follow-up communications are sent and/or are coordinated between shifts to be sent as required. Responsible for providing after-hours and overflow support to Enterprise Service Desk/ESD. Generating tickets via Remedy/Helix ticketing system, routing and resolving tickets as required. Assists with basic troubleshooting of systems, networks, and applications using standard troubleshooting tools/playbooks. Following standard operating procedures, performs first-level troubleshooting to determine/resolve problems. Escalate technical problems to Core Services, Network Services, or application owners to determine corrective actions after initial troubleshooting has been completed/documented as outlined in playbooks. The Advanced Response Group provides services 24x7, the ability to work independently and efficiently without direct supervision of day-to-day tasks is required. Operational tasks and maintenance procedures are completed, and service level agreements are met using industry-standard monitoring tools. Shifts are static and do not rotate. However, we are required to provide coverage 24x7 which may require individuals to cover shifts that fall outside of their normally scheduled working hours. ESSENTIAL FUNCTIONS: Monitor servers, systems, and storage environments in the Global Enterprise Data Center (EDC). Monitors Global Messaging/M365 Environment. Monitors Active Directory Environment. Monitors Global Network Environment. Monitors Enterprise Applications. Follows documented escalation procedures for all services and ensures timely escalation. Utilizes monitoring tools to ensure availability and functionality of all monitored services & applications. Utilizes basic systems, network, and application tools for troubleshooting. Work with appropriate teams and owners to ensure proper monitoring, troubleshooting, and escalation processes are current. Assists ESD and provides customer service as required. Document updated processes, outages, and shift information in the pass-down log. Seek to increase knowledge and training team members on new processes to ensure overall team success. Perform other job duties and responsibilities as assigned. EDUCATION, SKILLS, AND EXPERIENCE REQUIREMENTS: Graduate. An Associate Degree in Computer Science or related discipline is preferred. At least 2 years of experience monitoring systems, networks, Active Directory, Messaging, and Cloud Base Solutions. Experience with Monitoring Management software (Splunk, OpenView, SolarWinds, RDP, etc.) is required. This will be on staffing payroll.
Posted 2 weeks ago
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