Responsibilities: * Manage customer queries via phone * Maintain high NPS scores through effective problem solving * Collaborate with teams for continuous improvement * Uphold company values & policies at all times

Giggada Technologies Pvt. Ltd. is a leading IT & BPO Sector company based in Warje, Pune. We are currently looking for talented and dedicated Female Telecaller Executives to join our team. If you have excellent communication skills in Hindi and enjoy working in a friendly and supportive environment, this could be the perfect opportunity for you. Job Description: As a Telecaller Executive at Giggada Technologies Pvt. Ltd., you will be responsible for making outbound calls to potential customers. Your primary goal will be to introduce our products/services, answer their questions, and set up appointments or sales meetings for our sales team. This is a non-sales role with no targets or recovery calling involved. Key Responsibilities: Make outbound calls to potential customers. Introduce and explain our products/services. Answer customer inquiries and provide information. Maintain a database of leads and call records. Ensure excellent customer service and satisfaction. Qualifications: Fluent in Hindi, Telugu, Malayalam, or Tamil (based on the language requirement). Excellent communication and interpersonal skills. Ability to work in a fast-paced environment. Basic computer skills for. No prior experience required training will be provided. Why Join Us: Competitive salary with the opportunity for performance-based bonuses. Friendly and supportive work environment. No target or recovery calling, ensuring a stress-free work experience. Ongoing training and development opportunities. Career growth potential. If you are enthusiastic, a great communicator, and meet the language requirements, we want to hear from you! Apply today to become a part of our dynamic team.