Location: Jodhpur (Relocation Required) Employment Type: Full-Time Salary: Based on experience and skillset About Gigabox Gigabox is a multi-category retail brand operating across both offline stores and a mobile app . We offer curated products in Kitchen, Sports, Bags, Gifts, Toys, and Electronics , with category-specific stores at premium and central city locations. We have opened two stores in Jodhpur : Gigabox Sports and Gigabox Kitchen . As we expand, we’re looking for strong leaders who can independently run each store as a high-performance business unit. Role Overview The Store Head will be responsible for the complete operations, performance, and growth of a Gigabox store. This includes team management, customer experience, inventory control, store SOPs, sales achievement, and maintaining brand standards. This role demands a proactive leader who can think strategically, execute operationally, and bring a sense of ownership to the store. Key Responsibilities: 1. Store Operations & Management Oversee end-to-end store operations, ensuring smooth and efficient functioning. Implement and maintain store SOPs , processes, and systems. Ensure visual merchandising and store hygiene meet brand standards. Monitor daily KPIs and produce regular performance reports. 2. Team Leadership Recruit, train, and manage store staff (sales, billing, stock, service teams). Build a strong team culture with clear responsibilities and accountability. Conduct regular team meetings, reviews, and performance evaluations. Motivate staff to achieve sales targets and deliver exceptional service. 3. Customer Experience Ensure a top-tier customer experience aligned with the Gigabox brand. Handle escalations, complaints, and customer-facing situations gracefully. Build and maintain strong customer relationships to promote loyalty. 4. Inventory & Procurement Oversee stock management including inward, outward, stock audits, and replenishment. Coordinate with vendors and central purchasing team to ensure optimal inventory. Identify fast-moving and slow-moving items and plan accordingly. 5. Sales & Business Growth Ensure monthly sales targets and category performance goals are met. Analyze sales trends and take corrective actions to boost store performance. Plan local promotions, in-store activities, and collaborations to increase footfall. 6. Compliance & Administration Ensure all store compliance, safety norms, and documentation are maintained. Manage store expenses, petty cash, and operational budgets. Coordinate with management for reports, updates, and requirements. Key Responsibilities MBA (mandatory) — preferably in Retail Management, Operations, or Business Administration. Skills & Experience Strong leadership and team-building abilities. Excellent communication skills (Hindi & English). Experience in retail operations or store management preferred (not mandatory). Understanding of customer service, merchandising, marketing, and sales. Ability to multitask, make decisions, and take ownership. Familiarity with digital tools, POS systems, and mobile-app-based operations is a plus. Additional Requirements Relocation to Jodhpur is mandatory (assistance can be discussed). High sense of responsibility, integrity, and professionalism. Willingness to work flexible hours if required. Why Join Gigabox? Opportunity to become part of a fast-growing omnichannel retail brand. High level of ownership and autonomy. Direct working exposure with the founding team. Career growth as we expand across more categories and cities. Also ESOP options once available
Location: Jodhpur (Relocation Required) Employment Type: Full-Time Salary: Based on experience and skillset About Gigabox Gigabox is a multi-category retail brand operating across both offline stores and a mobile app . We offer curated products in Kitchen, Sports, Bags, Gifts, Toys, and Electronics , with category-specific stores at premium and central city locations. We have opened two stores in Jodhpur : Gigabox Sports and Gigabox Kitchen . As we expand, we're looking for strong leaders who can independently run each store as a high-performance business unit. Role Overview The Store Head will be responsible for the complete operations, performance, and growth of a Gigabox store. This includes team management, customer experience, inventory control, store SOPs, sales achievement, and maintaining brand standards. This role demands a proactive leader who can think strategically, execute operationally, and bring a sense of ownership to the store. Key Responsibilities: 1. Store Operations & Management Oversee end-to-end store operations, ensuring smooth and efficient functioning. Implement and maintain store SOPs , processes, and systems. Ensure visual merchandising and store hygiene meet brand standards. Monitor daily KPIs and produce regular performance reports. 2. Team Leadership Recruit, train, and manage store staff (sales, billing, stock, service teams). Build a strong team culture with clear responsibilities and accountability. Conduct regular team meetings, reviews, and performance evaluations. Motivate staff to achieve sales targets and deliver exceptional service. 3. Customer Experience Ensure a top-tier customer experience aligned with the Gigabox brand. Handle escalations, complaints, and customer-facing situations gracefully. Build and maintain strong customer relationships to promote loyalty. 4. Inventory & Procurement Oversee stock management including inward, outward, stock audits, and replenishment. Coordinate with vendors and central purchasing team to ensure optimal inventory. Identify fast-moving and slow-moving items and plan accordingly. 5. Sales & Business Growth Ensure monthly sales targets and category performance goals are met. Analyze sales trends and take corrective actions to boost store performance. Plan local promotions, in-store activities, and collaborations to increase footfall. 6. Compliance & Administration Ensure all store compliance, safety norms, and documentation are maintained. Manage store expenses, petty cash, and operational budgets. Coordinate with management for reports, updates, and requirements. Key Responsibilities MBA (mandatory) preferably in Retail Management, Operations, or Business Administration. Skills & Experience Strong leadership and team-building abilities. Excellent communication skills (Hindi & English). Experience in retail operations or store management preferred (not mandatory). Understanding of customer service, merchandising, marketing, and sales. Ability to multitask, make decisions, and take ownership. Familiarity with digital tools, POS systems, and mobile-app-based operations is a plus. Additional Requirements Relocation to Jodhpur is mandatory (assistance can be discussed). High sense of responsibility, integrity, and professionalism. Willingness to work flexible hours if required. Why Join Gigabox Opportunity to become part of a fast-growing omnichannel retail brand. High level of ownership and autonomy. Direct working exposure with the founding team. Career growth as we expand across more categories and cities. Also ESOP options once available