Product Owner, Call Centre Transformation Standard Chartered India

8.0 - 10.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Job Summary Product Owner (PO) in this role will be shaping and driving the backlog to drive transformation for human assisted channel journeys. The backlog can cover product suite and tools that Contact Centre agents use on a daily basis and/or self-service journeys (via chat/voice bots) for our banking clients to resolve their queries. This role is not business-as-usual enablement of technologies within a contact centre and will require the candidate to think transformational and in some cases, lead conversations with functional consultants. Candidates with knowledge of business P&L and banking products is a plus. Experience in building AI/GenAI enabled client journeys in an enterprise con...

Posted 1 week ago

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QA Automation Engineer with AEM - Chennai Photon Interactive Private limited

7.0 - 9.0 years

0 Lacs

india

On-site

JOB DESCRIPTION Responsibilities Participate in requirements, design reviews with Product, Business Analysts and Development to assure that the product under development meets requirements, and tested efficiently. Perform requirements reviews and traceability analyses to assess test coverage. Performs functional, automation and regression testing and all Initiatives related to Testing process and product rollout into production. The specialists will also work with technology project managers, professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Working within agile (Safe-agile) scrum teams with a BDD approach and supporting t...

Posted 2 months ago

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