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0.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Foundit logo

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President - Lean and Digital Transformation We are seeking Senior Lean and Digital Transformation professionals to join our team. This role focuses on improving efficiency, reducing waste, and streamlining processes. The ideal candidate will have deep domain knowledge of Account Receivables (AR) processes, a strong understanding of lean principles, excellent project management skills, executive presence, and significant exposure to technology, especially the latest accounts recievables tools such as HighRadius, GetPaid, Esker, SideTrade, BlackLine etc.. Responsibilities . Work with operations leads, vertical leads, and clients to design, implement, and drive value-generating roadmaps or transformation roadmaps (including digital and analytics). . Collaborate with consulting teams, solutions teams, transition teams, training departments, operations teams, and practice areas to understand and deliver contractual commitments. . Identify process bottlenecks with operation and functional teams conduct root cause analysis implement process improvements and digital solutions across the organization. . Support aligned teams in their lean journey for continuous improvement by operationalizing the lean approach. . Conduct value stream mapping (VSM), Gemba walks, floor walks to identify process improvement opportunities. . Lead Lean Action Workouts and Kaizen events with operations teams and clients. . Create transformation roadmaps for lean initiatives, work closely with business leaders for realization. . Deliver Lean Digital projects that improve end-to-end processes driving significant business impact for clients. . Conduct quality awareness sessions and lean training within the organization. . Initiate projects that improve end-to-end processes set up measurement systems delivering business impact. . Build a culture of process excellence drive productivity through process improvement projects aligned with business initiatives. . Support transition teams in volume analysis baseline metrics set targets for new processes. . Drive standardization of global best practices within the organization. Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor%27s degree required full time MBA from a premier institution preferred . Relevant years of experience in a Transformation, process improvement or operations role . Certification in Lean Six Sigma or equivalent . Deep Domain Knowledge: Experience in Accounts receivable processes such as collections (voice and non voice), cash applications, billing, master data management, etc. with deep domain skills in one or more areas preferably collections or cash applications. . Exposure to large digital transformation in AR processes: using tools such as HighRadius, GetPaid, Esker, SideTrade, BlackLine etc.. . Project and stakeholder Management: Excellent project management skills designing driving small large-scale improvement transformation projects . Consultative Partnering Skills: Good consultative partnering skills while dealing senior leadership . Digital Transformation Experience: Relevant experience design implementation administration digital transformation projects . Lean and Quality knowledge: Ability to identify Waste and streamline process . Self-driven Ability Drive Outcomes Independently: Self-driven ability drive outcomes independently Preferred Qualifications/ Skills . Exposure AR tools implementations like High Radius, SAP, S4HANA implementations . Exposure AI machine learning generative AI projects . Experience handling Kaizen events Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Posted 2 days ago

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3.0 - 8.0 years

0 - 3 Lacs

Pune

Work from Office

Naukri logo

About The Job: We are seeking a proactive, solution-oriented Business Systems Analyst to lead optimization and support of our GetPaid and Salesforce platforms. In this cross-functional role, youll act as the bridge between business stakeholders and technical teams—translating operational needs into system solutions that improve efficiency, support decision-making, and drive business outcomes. You'll play a key role in evaluating processes, identifying enhancement opportunities, and ensuring our systems evolve with the needs of the business. What You'll Be Doing: Key Responsibilities Business Process & Systems Analysis Collaborate with business units to understand workflows, pain points, and opportunities within the Quote-to-Cash process. Analyze and document business requirements for system enhancements, integrations, and reporting needs. Evaluate existing processes and recommend improvements to increase automation, streamline operations, and enhance user experience. Systems & Data Management Serve as a functional expert for both GetPaid and Salesforce platforms, with a focus on usability, performance, and alignment with business needs. Support configuration changes, workflow updates, and data integrity initiatives in partnership with technical teams or vendors. Ensure consistent and accurate data across platforms; help define data governance standards and support cleanup initiatives. Stakeholder Engagement & Vendor Coordination Partner with stakeholders across Finance, Credit & Collections, Sales, and IT to ensure system capabilities support business goals. Gather, prioritize, and communicate business requirements to internal developers and external vendors. Manage relationships with system vendors, supporting escalations and ensuring service levels are met. Reporting & Insights Develop and maintain dashboards, reports, and KPIs to provide operational insights and support leadership decision-making. Translate data into actionable recommendations for continuous improvement in system use and business processes. Change Management & Training Support the rollout of new features or processes through training, documentation, and change management efforts. Act as a champion for user adoption by engaging with teams, collecting feedback, and driving continuous improvement. Education And Qualifications: Bachelor’s degree or equivalent, with 2 to 5 years of work experience in business systems, finance operations, or technology. Hands-on experience with Salesforce, Get Paid, or similar systems. Exposure to business process improvement initiatives or automation tools (e.g., workflow builders, RPA, etc.). Knowledge of Agile methodologies or involvement in system implementation projects. Proven ability to analyze business needs and help design system solutions. Comfortable working with data, troubleshooting issues, and collaborating with crossfunctional teams. Excellent organizational, analytical, and project management skills. Strong interpersonal and communication skills, with the ability to translate technical concepts for non-technical stakeholders.

Posted 3 weeks ago

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