About Joyful Joyful is a leading AI-powered stakeholder communication management platform for voice of stakeholder analysis and contact center solutions. Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction. Joyful is a part of Germinait Solutions Pvt. Ltd. Our Joyful modules, Engage and Listen, help businesses understand and manage stakeholder interactions across digital channels. We enable companies to provide exceptional customer experiences while maximizing the productivity and efficiency of their support teams, all through one seamless platform. At Joyful, we're committed to fostering meaningful interactions between stakeholders and brands by providing actionable insights, personalized replies, and a joyful experience for customers, users, and employees alike. TheOpportunity We're seeking a talented Technical Lead who will play a pivotal role in designing, building, and scaling Joyful’s AI-powered products. In this role, you will lead technical architecture decisions, guide the engineering team, and ensure our platform remains robust, scalable, and delightful to use. You’ll work closely with product, design, and business teams to deliver impactful features while maintaining high code quality and performance. In addition to technical leadership, you’ll champion Vibe Coding—our approach to writing clean, collaborative, and joyful code that engineers love to create and maintain. This means setting the tone for high-quality, maintainable code while fostering an environment where building software is an energizing, shared experience. WhatYou'llDo Technical Leadership & Architecture: Lead the design and implementation of scalable, high-performance, and secure software solutions for Joyful’s Engage and Listen platforms. Define technical roadmaps, architecture patterns, and coding best practices Ensure adherence to software development standards and conduct regular code reviews Make critical build-versus-buy and technology adoption decisions Team Management & Collaboration: Mentor and coach a team of engineers, fostering a culture of learning, ownership, and innovation Collaborate with cross-functional teams (product, UX, QA) to align technical solutions with business goals Drive agile development practices, including sprint planning, retrospectives, and backlog prioritization Identify and resolve bottlenecks in development, deployment, and delivery processes Vibe Coding Culture: Lead by example in practicing Vibe Coding—writing code that is clean, well-structured, and joyful to work with Encourage pair programming, open collaboration, and frequent peer reviews Maintain high coding standards while keeping the process creative and energizing for the team Promote a development culture where engineers feel motivated, supported, and proud of the work they ship Hands-On Development: Contribute directly to code when needed—particularly for complex modules, integrations, and performance optimization Oversee the development of APIs, microservices, and integrations with third-party platforms Ensure robust CI/CD pipelines, test automation, and monitoring systems are in place Innovation & Continuous Improvement: Stay ahead of emerging technologies in AI, cloud, and enterprise communication platforms Propose and implement innovative solutions to improve product performance, security, and maintainability Drive proof-of-concepts for new features or architectural improvements Ensure systems are designed for high availability, scalability, and disaster recovery WhatYou'llNeed 6+ years of professional software development experience, with at least 2 years in a technical leadership role Proven expertise in Java (Spring Boot), REST APIs, and microservices architecture Hands-on experience with cloud platforms (AWS, Azure, or GCP) and container orchestration (Docker, Kubernetes) Strong understanding of relational and NoSQL databases Experience building scalable, high-availability systems in B2B SaaS or AI-powered products Solid knowledge of software design patterns, performance optimization, and security best practices Familiarity with frontend technologies (Angular, React, or similar) is a plus Excellent communication and stakeholder management skills Bachelor’s or Master’s degree in Computer Science, Engineering, or related field Passion for AI technologies and building software in a positive, high-energy coding environment WhyJoinJoyful? Be at the forefront of the AI revolution in stakeholder management Lead impactful projects with a culture of Vibe Coding—where high-quality engineering meets great team energy Work with a highly skilled and passionate team Enjoy significant growth opportunities in a rapidly scaling organization A culture that values innovation, ownership, and collaborative problem-solving Work from our beautiful office in Goa, combining cutting-edge tech work with a high quality of life At Joyful, we believe strong technical leadership is key to making every interaction seamless, intelligent, and joyful. If you’re excited about solving complex technical challenges while mentoring teams to deliver exceptional products, we’d love to meet you! Job Type: Full-time Pay: ₹3,200,000.00 - ₹3,800,000.00 per year Benefits: Flexible schedule Health insurance Work Location: In person
About Joyful Joyful is a leading AI-powered stakeholder communication management platform for voice of stakeholder analysis and contact center solutions. Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction. Joyful is a part of Germinait Solutions Pvt. Ltd. Our Joyful modules, Engage and Listen, help businesses understand and manage stakeholder interactions across digital channels. We enable companies to provide exceptional customer experiences while maximizing the productivity and efficiency of their support teams, all through one seamless platform. At Joyful, we're committed to fostering meaningful interactions between stakeholders and brands by providing actionable insights, personalized replies, and a joyful experience for customers, users, and employees alike. The Opportunity We’re seeking a Senior Software Engineer who thrives on solving complex problems, architecting scalable systems, and bringing innovative AI-powered features to life. You will work on a modern, cloud-native stack—leveraging serverless deployment, microservices, and AI/ML integrations to build resilient, high-performance solutions. In addition to delivering high-quality code, you’ll contribute to Joyful’s Vibe Coding culture—our approach to writing code that’s clean, collaborative, and a joy to work with. What You'll Do Backend & Cloud Development Design, develop, and maintain scalable microservices for Joyful’s Engage and Listen platforms Build serverless applications and functions (AWS Lambda, Azure Functions, or GCP Cloud Functions) for rapid, cost-effective deployments Implement robust APIs and data pipelines optimized for performance and reliability Ensure security, compliance, and data privacy in all backend services AI-Powered Solutions Integrate AI/ML models into production workflows to enhance automation, personalization, and analytics Collaborate with data scientists to operationalize AI models for real-time and batch processing Build features that leverage NLP, sentiment analysis, and predictive analytics for stakeholder communication insights Vibe Coding Culture Write clean, well-structured, and maintainable code that engineers enjoy working with Participate in pair programming, peer reviews, and collaborative debugging sessions Share best practices and mentor junior engineers to raise the technical bar across the team Help maintain a development atmosphere that’s positive, creative, and focused on continuous improvement DevOps & Deployment Work closely with DevOps teams to optimize serverless deployments, CI/CD pipelines, and automated testing Ensure observability, monitoring, and alerting systems are in place for all deployed services Contribute to cost optimization strategies for serverless architectures Collaboration & Problem-Solving Partner with product managers, architects, and designers to translate business requirements into technical solutions Participate in sprint planning, backlog refinement, and retrospectives Troubleshoot production issues and drive root cause analysis for lasting fixes What You'll Need 5+ years of experience in software development, preferably in SaaS or AI-driven products Strong expertise in backend development using Java (Spring Boot), Node.js, or Python Experience with serverless architectures (AWS Lambda, Azure Functions, or GCP equivalents) Solid understanding of cloud services (AWS, Azure, or GCP) and microservices design patterns Hands-on experience integrating AI/ML models into applications Familiarity with NLP, speech-to-text, or sentiment analysis APIs is a plus Knowledge of relational and NoSQL databases (PostgreSQL, DynamoDB, MongoDB, etc.) Experience with CI/CD pipelines, automated testing, and monitoring tools Strong problem-solving skills and ability to work in fast-paced, collaborative environments Passion for clean, maintainable code and contributing to a healthy team culture Why Join Joyful? Work on AI-powered solutions that transform how businesses connect with their stakeholders Be part of a team that embraces serverless-first development and modern cloud-native architectures Thrive in a Vibe Coding culture where great engineering meets great energy Collaborate with talented peers in a supportive, innovation-driven environment Enjoy professional growth opportunities in a fast-scaling company Work from our beautiful Goa office while building solutions used worldwide At Joyful, we believe that combining AI innovation, scalable cloud design, and a joyful coding culture leads to exceptional products. If you’re passionate about building intelligent, high-performance systems while keeping the engineering vibe positive, we’d love to hear from you! Job Type: Full-time Pay: ₹1,700,000.00 - ₹2,400,000.00 per year Benefits: Flexible schedule Health insurance Work Location: In person
About Joyful Joyful is a leading AI-powered stakeholder communication management platform for voice of stakeholder analysis and contact center solutions. Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction. Joyful is a part of Germinait Solutions Pvt. Ltd. Our Joyful modules, Engage and Listen, help businesses understand and manage stakeholder interactions across digital channels. We enable companies to provide exceptional customer experiences while maximizing the productivity and efficiency of their support teams, all through one seamless platform. At Joyful, we're committed to fostering meaningful interactions between stakeholders and brands by providing actionable insights, personalized replies, and a joyful experience for customers, users, and employees alike. TheOpportunity We're seeking a talented Technical Lead who will play a pivotal role in designing, building, and scaling Joyful’s AI-powered products. In this role, you will lead technical architecture decisions, guide the engineering team, and ensure our platform remains robust, scalable, and delightful to use. You’ll work closely with product, design, and business teams to deliver impactful features while maintaining high code quality and performance. In addition to technical leadership, you’ll champion Vibe Coding—our approach to writing clean, collaborative, and joyful code that engineers love to create and maintain. This means setting the tone for high-quality, maintainable code while fostering an environment where building software is an energizing, shared experience. WhatYou'llDo Technical Leadership & Architecture: Lead the design and implementation of scalable, high-performance, and secure software solutions for Joyful’s Engage and Listen platforms. Define technical roadmaps, architecture patterns, and coding best practices Ensure adherence to software development standards and conduct regular code reviews Make critical build-versus-buy and technology adoption decisions Team Management & Collaboration: Mentor and coach a team of engineers, fostering a culture of learning, ownership, and innovation Collaborate with cross-functional teams (product, UX, QA) to align technical solutions with business goals Drive agile development practices, including sprint planning, retrospectives, and backlog prioritization Identify and resolve bottlenecks in development, deployment, and delivery processes Vibe Coding Culture: Lead by example in practicing Vibe Coding—writing code that is clean, well-structured, and joyful to work with Encourage pair programming, open collaboration, and frequent peer reviews Maintain high coding standards while keeping the process creative and energizing for the team Promote a development culture where engineers feel motivated, supported, and proud of the work they ship Hands-On Development: Contribute directly to code when needed—particularly for complex modules, integrations, and performance optimization Oversee the development of APIs, microservices, and integrations with third-party platforms Ensure robust CI/CD pipelines, test automation, and monitoring systems are in place Innovation & Continuous Improvement: Stay ahead of emerging technologies in AI, cloud, and enterprise communication platforms Propose and implement innovative solutions to improve product performance, security, and maintainability Drive proof-of-concepts for new features or architectural improvements Ensure systems are designed for high availability, scalability, and disaster recovery WhatYou'llNeed 6+ years of professional software development experience, with at least 2 years in a technical leadership role Proven expertise in Java (Spring Boot), REST APIs, and microservices architecture Hands-on experience with cloud platforms (AWS, Azure, or GCP) and container orchestration (Docker, Kubernetes) Strong understanding of relational and NoSQL databases Experience building scalable, high-availability systems in B2B SaaS or AI-powered products Solid knowledge of software design patterns, performance optimization, and security best practices Familiarity with frontend technologies (Angular, React, or similar) is a plus Excellent communication and stakeholder management skills Bachelor’s or Master’s degree in Computer Science, Engineering, or related field Passion for AI technologies and building software in a positive, high-energy coding environment WhyJoinJoyful? Be at the forefront of the AI revolution in stakeholder management Lead impactful projects with a culture of Vibe Coding—where high-quality engineering meets great team energy Work with a highly skilled and passionate team Enjoy significant growth opportunities in a rapidly scaling organization A culture that values innovation, ownership, and collaborative problem-solving Work from our beautiful office in Goa, combining cutting-edge tech work with a high quality of life At Joyful, we believe strong technical leadership is key to making every interaction seamless, intelligent, and joyful. If you’re excited about solving complex technical challenges while mentoring teams to deliver exceptional products, we’d love to meet you! Job Type: Full-time Pay: ₹3,200,000.00 - ₹3,800,000.00 per year Benefits: Flexible schedule Health insurance Work Location: In person