German Language Expert - Account Manager

As a dedicated account manager at our company, your primary role will be to maintain our clients" accounts and act as the main point of contact. You should have a passion for providing exceptional customer service and be well-versed in various ecommerce technologies. Proficiency in the German language is also required for effective communication with clients. Key Responsibilities: - Take inquiries and requests from customers, ensuring their needs are met - Monitor accounts to ensure services are within budget and align with clients" requirements - Collaborate with team members to discuss progress and brainstorm ways to enhance business operations - Prepare progress reports for clients and senior management - Identify opportunities for upselling, cross-selling, and renewals Qualifications: - Strong written and verbal communication skills in German Language at C1/C2 Level - Attention to detail and strong organizational skills - Ability to multitask and manage multiple responsibilities simultaneously In addition to a competitive salary, the company offers the following benefits: - Health Insurance - PF (Provident Fund) - Gratuity - Leave Encashment This is a full-time position in the customer service department, providing you with the opportunity to showcase your skills and contribute to the company's growth.,