5.0 - 7.0 years

6 - 7 Lacs

surat, gujarat, india

On-site

Responsibilities Conduct daily checks on EDI systems to ensure smooth operation and identify any issues Investigate and resolve failed EDI transactions promptly to minimize disruption Resubmit failed tasks and ensure accurate data exchange between systems Collaborate with the EDI team to provide support and assist in troubleshooting complex issues Document processes and maintain records of system performance and issues Provide user support and training to enhance understanding and utilization of EDI systems Minimum Qualifications / Skills Experience with EDI standards such as ANSI X12, EDIFACT, or XML Proficiency in IBM Sterling integration tools and technologies Strong analytical skills with attention to detail for identifying and resolving issues Effective communication skills to collaborate with technical teams and business stakeholders Problem-solving skills with a proactive approach to managing daily support tasks Ability to work independently and prioritize tasks effectively Preferred Qualifications / Skills Familiarity with Gentran mapping or similar EDI tools Understanding of supply chain processes and logistics operations Experience with SAP integration processes and technologies Knowledge of data visualization tools such as Tableau or Power BI

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EDI Support Engineer Zorba Consulting

5.0 - 7.0 years

6 - 14 Lacs

pune, maharashtra, india

On-site

We are seeking a detail-oriented and technically skilled EDI Support Specialist to support and maintain the Electronic Data Interchange (EDI) operations for a leading nutrition company. The role involves monitoring system performance, troubleshooting issues, and ensuring accurate and seamless data exchange. This is a critical support function within the IT and supply chain data integration team. Key Responsibilities Daily EDI Operations Monitor EDI systems daily to ensure optimal performance Identify and troubleshoot failed EDI transactions to minimize disruptions Resubmit failed tasks and validate accurate data exchanges Issue Resolution & Collaboration Collaborate with the EDI team on complex troubleshooting Support end-users and provide training to improve EDI utilization Document recurring issues, resolutions, and system performance metrics System Maintenance & Support Maintain records of daily activities and system health Assist in mapping and configuration tasks when needed Liaise with business stakeholders for process improvements Qualifications & Skills Minimum Qualifications Experience with EDI standards such as ANSI X12, EDIFACT, or XML Proficiency in IBM Sterling integration tools Strong analytical and problem-solving skills Effective verbal and written communication skills Ability to work independently and manage daily tasks efficiently Preferred Qualifications Experience with Gentran mapping or similar EDI tools Understanding of supply chain and logistics processes Familiarity with SAP integration Exposure to data visualization tools like Tableau or Power BI

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