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1 - 5 years
3 - 5 Lacs
Delhi, Gurgaon, Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support *****Min 1 Year International BPO Experience Mandatory**** -------------------------------------------------------------------------------------------------------------- No of Openings : 24 Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida ------------------------------------------------------------------------------------------------------------- Arya @ 7307122569 Whatsapp Your CV @ 9721919721 (Whatsapp Your CV) Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support -International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: Customer Support 5: 5 Days Working 6: Sal Max 37 K 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
1 - 5 years
3 - 5 Lacs
Delhi, Gurgaon, Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support *****Min 1 Year BPO : Customer Support Experience Mandatory**** -------------------------------------------------------------------------------------------------------------- No of Openings : 100 Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida -------------------------------------------------------------------------------------------------------------- Arya @ 7307122569 Whatsapp Your CV @ 9721919721 (Whatsapp Your CV) Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: Customer Support 5: 5 Days Working 6: Sal Max 5.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
1 - 5 years
3 - 5 Lacs
Delhi, Gurgaon, Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support *****Min 1 Year BPO/Customer Service Experience Mandatory **** -------------------------------------------------------------------------------------------------------------- No of Openings : 100 Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida -------------------------------------------------------------------------------------------------------------- Arya @ 7307122569 Whatsapp Your CV @ 9721919721 (Whatsapp Your CV) Job Description & Specifications: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
5 - 7 years
6 - 8 Lacs
Gurgaon
Work from Office
Hi, We are hiring for Leading ITES Company Team Lead - Collections Role Job Description: 5 to 7 years of overall experience At least 3 years of B2B (Business to Business) Collections experience. Complete and thorough understanding of B-2-B Collections work modalities and requirement Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same. (Both Collections and Dispute Management) Excellent Verbal and Written Communications skills Oversight on the team and ensuring daily BAU. Manage day to day operations functions of team management and performance delivery. Review and resolve issues. Meeting KPIs and client defined targets. Training and coaching on floor. Quality and feedback for team members for driving performance. Perform quality evaluations and provide coaching/feedback on performance to team members. Process Improvement and increasing efficiencies. Communication with internal and external stakeholders Reporting and analysis on reports and avenues for improvement. Work in Collections target orientation environment Experience in managing the teams and operations in Contact Centre in a Collections operations Environment. Fair understanding on Quality tools and methodology Manage shrinkage & absenteeism, attritions etc. Outlier agent support/management Proactively communicates process exceptions & deviations to Manager, and bottlenecks to process stakeholders as required. Prepare weekly and monthly decks highlighting performance, achievements, areas of improvement and action items to address any gaps Client management and effective delivery on the expectations set by the client on daily and monthly basis. Execute specific Collections Leads tasks as assigned by client as part of delivery management/production. Strong analytical and Excel skills, including v-lookups and pivot tables Key Skills a) Any Graduate b) Min 5 Years of Overall Exp c) Min 3 Years Experience in B2B/B2C Collections To Apply for Team Lead - Collection Role in Gurgaon . Copy and Paste the below link https://outpace.in/job/team-lead-collections/
Posted 2 months ago
0 - 5 years
2 - 6 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Hiring For Top Bpo's & Captive Units. Location: Noida & Gurgoan Salary up to 6LPA + Incentives 24/7 Shifts Both side Cabs If Interested Call Roger 8882563423 Required Candidate profile Fresher & Experienced both can apply. Good Communication Skills is a must
Posted 2 months ago
0 - 5 years
3 - 8 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Hiring For Top Bpo's & Captive Units. Location: Noida & Gurgoan Salary up to 9LPA + Incentives 24/7 Shifts Both side Cabs If Interested Call Shreya 8595050095 Tarun 8588985251 Required Candidate profile Fresher & Experienced both can apply. Good Communication Skills is a must.
Posted 2 months ago
0 - 5 years
1 - 3 Lacs
Delhi NCR, Delhi, Gurgaon
Work from Office
Hiring for Undergraduate Freshers Travel Process Both side cabs Salary 22000 inhand til 34000 Incentives Customer care profile CALL OR WHATSAPP HR 79827 39499
Posted 2 months ago
2 - 7 years
3 - 7 Lacs
Noida
Work from Office
Hiring For International Voice Banking Process - 7.50 LPA/ Negotiable - Noida Grad/ B.Tech - Min. 2 Yr. International Voice/Blended Exp must. NO Undergraduate 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 months ago
2 - 7 years
3 - 7 Lacs
Noida
Work from Office
Hiring For International Banking Chat Process - 7.50 LPA /Negotiable - Noida Grad/ B.Tech - Min.18 Months International Voice / Chat/ Chat & Voice Exp must. NO UG 24/7 5 Day Cabs Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 months ago
0 - 5 years
1 - 4 Lacs
Gurgaon
Work from Office
Hiring For Domestic Technical Voice Process - GGN Grad. Fresher -20K For UG/BE/ B.Tech With Min 6 months in BPO -20K And with 1 Year BPO Exp. Salary Upto 4.00 LPA(25K) 24/7 5 Day Cabs Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 months ago
2 - 6 years
4 - 5 Lacs
Gurgaon
Work from Office
Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 months ago
1 - 6 years
1 - 4 Lacs
Gurgaon
Work from Office
BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available
Posted 2 months ago
0 - 5 years
1 - 3 Lacs
Gurgaon
Work from Office
Hiring For International Chat Process Grad Fresher 20K U/G/BE/B.Tech 6 Months exp in International BpO Must 20K & Grad/UG/BE/B.Tech with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com
Posted 2 months ago
2 - 5 years
6 - 10 Lacs
Noida
Work from Office
Hi, We are hiring for leading ITES Company for Narrative Medical Writing Profile . Job Description Build and process submission dossiers of low-to-moderate complexity: Submission Dossiers that may be periodic (e.g.: safety reports) or minor amendments (e.g.: IND Amendment, DMF Amendment, CMC Update as appropriate to level, etc) or otherwise not major applications but in support of pending approvals or lifecycle commitments for marketed products (e.g.: meeting packages, responses as appropriate, Advertising and Promotion Submissions, routine labeling updates as appropriate, etc.). QC submission dossiers or parts of submission dossier output of low-to- moderate and moderate-to-high complexities as assigned. Other submission related requests could be assigned that are in support of general publishing but commensurate with role expectations. Role and Responsibilities: Utilize current electronic document management and publishing tools to prepare submission- ready Regulatory components and assemble, publish, and dispatch dossiers according to regulatory requirements for paper and electronic submissions with limited supervision Provide GRA component-level publishing support to ensure submission components conform to e-submission standards (e.g., templates, scanning, indexing) QC electronic and paper submissions to ensure compliance with company and agency requirements. Maintain effective interactions with all publishing contributors and responsible RA professionals, to ensure timely delivery of dossier components taking into consideration special requirements and needs; Maintain open and timely communication; and Determine the scope of the electronic publishing requirements for the dossier Apply appropriate JRD document and dossier standards, including adherence to a pre- established submission content plan Participate in special projects and process improvement initiatives. Global Regulatory knowledge of product registration procedures covering IND, NDAs, CTAs, BLA, IMPDs, MAAs for various countries including regulated markets like US, EU, Canada and Australia-NZ. Support regulatory submissions publishing for EDMF, COS/CEP for Drug substance related filing and regulatory submissions publishing in MRP, DCP, CP and National filing for the EU or Support regulatory submissions publishing for Annual reports, Safety Reports, updates to DMF, labeling, stability and CMC sections for US. Reviews and maintains regulatory database comprising existing and new regulations pertaining to submission requirements for the region. Regular interaction with internal stakeholders and external stakeholders like Local Affiliates/ MC (Marketing Company) through emails & teleconference, through proper communication channels to ensure accuracy and completeness of submission and resolving issues as and when they arise. Escalates unresolved issues appropriately as per the agreed escalation process. Ensures that the quality and TAT targets defined are always met. Experience Required: Two or more years of experience in pharmaceutical industry submission publishing or related technical skills Minimum 1-year hands-on experience in working with Documentum and industry leading publishing tools, preferably Liquent Insight Publisher is required Experience with word processing, use/applications of templates, bookmarking, hyper-linking, Microsoft Office applications is required Familiarity with FDA or EU regulations & guidelines is preferred Practical understanding of evolving technologies in support of business area is preferred Skills Required: The candidate should possess strong attention to detail, exhibit excellent interpersonal communications (in English, both verbal & written), organizational, time management and follow-up skills. The candidate must also demonstrate personal initiative, responsibility, flexibility, the ability to work under limited supervision, and be able to handle multiple project assignments Managing own work: ability to prioritize, plan and organize multiple assignments, and to work under strict timelines Global Regulatory Knowledge; familiarity with regulatory resources (i.e., location, interpretation and application of global regulations and guidelines relating to regulatory affairs) Basic understanding of information management concepts and tools needed to support business area. Use various technical skills to resolve publishing/document preparation issues. Ability to demonstrate a solid command of the technical tools at the level required to perform job duties Problem solving skills Management of team Knowledge of business principles. Key Skills: a) Grad or PG in Nursing, Pharmacy or Life Sciences b) 2or more years of experience in pharmaceutical industry submission publishing or related technical skills c) Familiarity with FDA or EU regulations & guidelines To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Noida Search : Copy and Paste the link below https://outpace.in/job/regulatory-submissions-publisher-4/
Posted 2 months ago
0 - 4 years
1 - 5 Lacs
Gurgaon
Work from Office
Role & responsibilities Handle International customers via inbound and outbound calls . Provide accurate information and solutions to customer queries. Maintain high standards of customer service and ensure customer satisfaction. Preferred candidate profile Strong verbal communication skills in English. Ability to work in rotational shifts, including night shifts. Minimum 1 year of experience required in international voice process. Graduate and Undergraduate both can apply. No gap of more than 9 months. Perks and benefits Competitive salary with performance-based incentives. Supportive and growth-oriented work environment. Work with a leading captive unit for international clientele. Free meals Both side cabs Health insurance and other benefits. -For More Details Call (Sanjukta - 9811174183)
Posted 2 months ago
1 - 5 years
3 - 5 Lacs
Delhi, Gurgaon, Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support *****Min 1 Year International BPO Experience Mandatory**** -------------------------------------------------------------------------------------------------------------- No of Openings : 24 Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida ------------------------------------------------------------------------------------------------------------- Arya @ 7307122569 Whatsapp Your CV @ 9721919721 (Whatsapp Your CV) Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in Customer Support -International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: Customer Support 5: 5 Days Working 6: Sal Max 37 K 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
1 - 5 years
3 - 4 Lacs
Delhi, Gurgaon, Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon for International Chat Support *****Min 1 Year International Chat Experience Mandatory**** -------------------------------------------------------------------------------------------------------------- No of Openings : 50 Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida -------------------------------------------------------------------------------------------------------------- Arya @ 7307122569 Whatsapp Your CV @ 9721919721 (Whatsapp Your CV) Job Description & Specifications: 1: Graduate/UG With Min 1 Year Exp in International BPO in Chat Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: Customer Support 5: 5 Days Working 6: Sal Max 4.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
1 - 4 years
3 - 5 Lacs
Delhi, Greater Noida, Noida
Work from Office
Hiring for Leading US MNC In Gurgaon for Customer Support *****Min 1 Year BPO/Customer Support Experience Mandatory**** -------------------------------------------------------------------------------------------------------------- No of Openings : 100 Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida -------------------------------------------------------------------------------------------------------------- Arya @ 7307122569 Whatsapp Your CV @ 9721919721 (Whatsapp Your CV) Job Description & Specifications: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: Customer Support 5: 5 Days Working 6: Sal Max 5.5 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
0 - 5 years
3 - 8 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Hiring for/ Customer service / collections / sales (Only Voice) Location: Gurgaon/Noida Candidates should have Excellent communication skills. Sal up-to :- 8.5Lpa Rotational shifts , Rotational week offs, WFO ONLY Applicant should have 1 year of International BPO experience in voice Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES More details pls send me updated cv or call me HR:- Subhana : 8527620333 HR : Khushi : 9811334175 Call or WhatsApp your resume for the same.
Posted 2 months ago
0 - 5 years
3 - 6 Lacs
Pune, Hyderabad
Work from Office
Experience – Min.6 Month to 1 Year into calling exp(Mandatory) B Tech Fresher’s are eligible Qualification Graduation and Under Graduation Exceptional written and verbal communication skills with VNA Threshold 5 Contact Sunny 7017379244 Required Candidate profile Responding to customer requests, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.
Posted 2 months ago
0 - 5 years
1 - 4 Lacs
Gurgaon
Work from Office
Hiring For Domestic Technical Voice Process - GGN Grad. Fresher -20K For UG/BE/ B.Tech With Min 6 months in BPO -20K And with 1 Year BPO Exp. Salary Upto 4.00 LPA(25K) 24/7 5 Day Cabs Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 months ago
0 - 5 years
1 - 3 Lacs
Gurgaon
Work from Office
Hiring For International Chat Process Grad Fresher 20K U/G/BE/B.Tech 6 Months exp in International BpO Must 20K & Grad/UG/BE/B.Tech with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com
Posted 2 months ago
0 - 5 years
3 - 8 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Hiring For The Top Bpo's Location: Noida and Gurgaon Salary up to 9LPA + Incentives 24/7 Shifts Both side cabs Candidate must have excellent communication skills to apply. If Interested call Shubhangi 9220313054 Tarun 8588985251 Required Candidate profile Candidate must have excellent communication skills to apply.
Posted 2 months ago
0 - 5 years
3 - 8 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Hiring For The Top Bpo's Location: Noida and Gurgaon Salary up to 9LPA + Incentives 24/7 Shifts Both side cabs Candidate must have excellent communication skills to apply. If Interested call Tarun 8588985251 Required Candidate profile Candidate must have excellent communication skills to apply.
Posted 2 months ago
0 - 5 years
2 - 4 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
Job description Job Description: International Customer Support Voice & SemiVoice Process Position: International Customer Support (Voice & SemiVoice) Location: Work from Office Company: Top Multinational Company Employment Type: FullTime Experience Level: Freshers and Experienced Education: Graduate or Undergraduate Package: Salary: Upto 4 Lakh per annum, based on experience and skills. Incentives: Performance-based incentives. Benefits: Twoway cab facility. Key Responsibilities: Handle customer queries and complaints via both voice and semi voice channels. Deliver exceptional customer service for international clients. Resolve issues efficiently while maintaining a professional and friendly tone. Maintain accurate and detailed records of customer interactions. Work closely with internal teams to resolve issues and enhance customer satisfaction. Qualifications: Graduate or undergraduate from any stream. Freshers or experienced candidates in customer service or related roles are encouraged to apply. Skills Required: Excellent English communication skills (both verbal and written). Strong problem solving and multitasking abilities. Customer service-oriented with good listening and empathy skills. Basic computer skills and good typing speed. Shifts: Must be willing to work in rotational shifts, including night shifts. Perks: Twoway cab facility. Generous performance-based incentives.semi-voice Growth opportunities within the company. Pls call keshav 9176188282 for more info Thanks, keshav 9176188282
Posted 2 months ago
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