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Genesys Support Engineer

4 - 6 years

10 - 30 Lacs

Bengaluru

Posted:1 week ago| Platform: GlassDoor logo

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Skills Required

support triage integration deployment

Work Mode

On-site

Job Type

Full Time

Job Description

We are hiring for Genesys Support Engineer Experience -4 to 6 years Location-Pune/Bangalore Roles and Responsibilities Provide L1/L1.5 support for Genesys Cloud CX. Technical Incident Resolution Coordinate with Genesys for Platform issues. Triage/Coordinate with Integration team for Integration Issues Change Requests/MACD Deployment Deployment for MACD change-L1 SOP and KEDB-based ticket resolution Interested candidates, share cv on hr@resolink.in Job Type: Full-time Pay: ₹1,000,000.00 - ₹3,000,000.00 per year Schedule: Day shift Experience: Genesys Support Engineer: 4 years (Required) SOP: 4 years (Required) Work Location: In person

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