14.0 - 20.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Contact Center - GENESYS CLOUD Primary Location: Noida / Chennai / Bengaluru / Hyderabad / Pune Experience: 14+ years Position Overview (Job Summary): The Genesys Developer will work with cross-functional teams to implement, customize, and support Genesys applications and platforms. This includes managing the full development lifecyclerequirements gathering, solution design, coding, testing, deployment, and support. The role demands deep technical expertise in Genesys technologies, strong problem-solving abilities, and adaptability to evolving requirements. Primary Skills: Genesys Engage / Genesys Cloud CX / Genesys PureConnect IVR development tools (Genesys Composer, Interaction Designer, A...

Posted 20 hours ago

AI Match Score

Apply

Genesys Pureconnect Consultant Inspiredge IT Solutions Private Limited

7.0 - 15.0 years

18 - 30 Lacs

remote, india

On-site

Position Summary We are seeking a highly experienced and skilled Genesys PureConnect Engineer to join our team. The ideal candidate will have a minimum of 7 years of hands-on experience in the Genesys PureConnect environment, with a strong focus on troubleshooting, support, and maintenance. This role is critical to ensuring the stability, performance, and reliability of our contact center operations. You will be responsible for providing technical expertise, resolving complex issues, and implementing best practices to optimize our Genesys PureConnect platform. Key Responsibilities Provide advanced-level support for the Genesys PureConnect platform, including the CIC server, Interaction Admin...

Posted 2 weeks ago

AI Match Score

Apply

Consultant- Genesys Mount Talent Consulting

5.0 - 10.0 years

15 - 30 Lacs

gurugram, bengaluru, mumbai (all areas)

Hybrid

Job Description: you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. Roles and Responsibilities: Functional Experience : Ability to analyze and suggest recommendations around contact center's functions, products & technology solutions covering AI & Gen AI solutions Industry Experience : Knowledge & Experience in any of industry divisions...

Posted 3 weeks ago

AI Match Score

Apply

Genesys Developer Tekskills

10.0 - 15.0 years

20 - 30 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

Job Title: Genesys Developer Location : PAN India (Hybrid) 10+ years of development and Implementation experience with contact center solutions On-premises and Cloud. Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes). Configure and troubleshoot Genesys software and hardware components. Integrate Genesys with Third-party applications and Systems. Strong development experience with Genesys Framework including IVR development /Scripting, Routing, Strategy and Reporting. Experience with troubleshooting Genesys issues, analyzing Genesys logs and identifying root causes. Ability to trace and analyze call flows within Genesys strategies (...

Posted 3 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.