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Genesys WFM - Engineer People Prime Worldwide

5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: You will be responsible for conducting Business and Technical Workshops for IWD and/or Digital media channels (Email, Chat, Social, etc), acting as a Technical Lead for complex Genesys Solutions implementation projects, Solution Architecture and Design, troubleshooting of issues with existing Genesys IWD & Digital Channels Solutions implementations, and conducting technical Knowledge Transfer sessions for members of customer teams and other Genesys PS Consultants. Key Responsibilities: - Ability to conduct Business and Technical Workshop for IWD and/or Digital media channels (Email, Chat, Social, etc). - Acting as a Technical Lead for complex Genesys Solutions implementation p...

Posted 2 weeks ago

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