701 Genesys Jobs - Page 29

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3.0 - 8.0 years

5 - 5 Lacs

pune, bengaluru, mumbai (all areas)

Work from Office

- Manage workforce management (WFM) processes - Ensure efficient scheduling, forecasting, and real-time analysis - Maintaining Service Levels & Associated Metrics - 6 days working and Rotational Shifts. Required Candidate profile - Should have atleast 1 year experience as RTA in BPO Organisation. - Should have excellent communication skills. - Strong understanding of WFM tools. Call or Whatsapp @ 8723051470 / 6002281943

Posted Date not available

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