Genesys Cloud Implementation Consultant Golden Opportunities

12.0 - 18.0 years

25 - 40 Lacs

mumbai, chennai, bengaluru

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Roles and Responsibilities : Design, implement, and maintain complex contact center solutions using Genesys Cloud platform. Collaborate with clients to understand their business requirements and develop customized solutions. Provide training and support to end-users on implemented solutions. Troubleshoot issues related to Genesys platform and resolve them efficiently. Job Requirements : 12-18 years of experience in IT services & consulting industry. Strong knowledge of Genesys cloud framework, including its architecture, features, and functionality. Proven track record in designing and implementing large-scale contact center solutions.

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GN - SONG - Service - Google Gen AI - Analyst Accenture

3.0 - 5.0 years

12 - 16 Lacs

gurugram

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Job Title - GN - SONG - Service - Google Gen AI - Analyst Management Level: 11-Analyst Location: Gurugram, DDC1A Must-have skills: Google Generative AI Studio Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with our clients as consulting professionals who design, build and ...

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GN - SONG - C&S - Pricing - Consultant Accenture

8.0 - 10.0 years

9 - 13 Lacs

bengaluru

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Job Title - GN - SONG - C&S - Pricing - Consultant Management Level: 9-Team Lead/Consultant Location: Bengaluru, BDC7A Must-have skills: Genesys Framework Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analy...

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GN - SONG - Service - Google Gen AI - Analyst Accenture

5.0 - 10.0 years

7 - 12 Lacs

bengaluru

Work from Office

The SONG Practice | Google Specialist Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: SONG I Areas of Work: Service Google CCAI, Solution and Platform Design | Level: Manager / Senior Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp:5 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative en...

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