Genesis Development Leader/AVP Mount Talent Consulting

12 - 20 years

12 - 22 Lacs

Bengaluru, Delhi / NCR

Hybrid

Role & responsibilities - Exp - 12 - 20 yrs Need person who has experience on developing use cases on Genesis and other advanced feature of Genesis, Candidate should have experience in Implementation of Genesis. The candidate will be working on solutioning, and transformation project related to Genesis Team Mngt:- This will be an individual contributor role Location - Fungible across AO location Shift India Day Shift, but the candidate should be flexible to support clients/stake holders across the globe. Domain – BPO, BPS and Contact Centre preferred.

Posted 4 months ago

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Hiring Genesys Engineer (Architect) | Etraveli Group - 5+ years | Pune Etraveli Group

5 - 8 years

15 - 25 Lacs

Pune

Hybrid

Role Overview : Support and Troubleshoot issues within Genesys Cloud, also including SIP & Network. Teach agents and supervisors how to best utilize Genesys Cloud. Staying up to date with new functions in Genesys Cloud Assesses situations to make appropriate recommendations based on operational needs Adheres to support processes and best practices Prepares and/or reviews functional requirements documentation Adapts to prestigeless work within a small team environment Participate in operational meetings for technical guidance and solution proposals. Propose, design, develop, test, deploy Genesys Cloud flows based on business requirements. Design, develop, test and deploy full stack javascript...

Posted 4 months ago

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