9.0 - 14.0 years

25 - 30 Lacs

bengaluru

Hybrid

Role Summary: Responsibilities: Act as the technical authority for the Genesys Cloud CX platform, ensuring solutions are aligned with solution standards and business objectives Lead the design and implementation of platform innovations and enhancements, collaborating with business stakeholders and external vendors. Deliver expert consultancy on internal, customer-facing, and business-led initiatives involving Genesys Cloud CX. Contribute to the strategic roadmap for Genesys Cloud technologies, identifying opportunities for continuous improvement. Produce clear, concise, and well-structured technical documentation to support solution design, governance, and delivery. Assess, design, and deliv...

Posted 2 days ago

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Genesys Developer Tekskills

12.0 - 22.0 years

18 - 33 Lacs

hyderabad, chennai, bengaluru

Work from Office

10+ years of development and Implementation experience with contact center solutions On-premises and Cloud. Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes). Configure and troubleshoot Genesys software and hardware components. Integrate Genesys with Third-party applications and Systems. Strong development experience with Genesys Framework including IVR development /Scripting, Routing, Strategy and Reporting. Experience with troubleshooting Genesys issues, analyzing Genesys logs and identifying root causes. Ability to trace and analyze call flows within Genesys strategies (Call Flow Debugging). Knowledge of Genesys Architect, IRD a...

Posted 3 weeks ago

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IVR Genesys Cloud Developer Lakarya LLC

3.0 - 7.0 years

0 Lacs

karnataka

On-site

Job Description: As a Genesys Developer in a project based in Chennai/Bangalore/Mumbai/Pune on a contractual basis for 18 months, with a possibility of extension, your primary responsibility is to collaborate with the existing Client Genesys PS teams. You will support the migration of call flows from Avaya to Genesys and enhance the migrated call flows by incorporating Conversational AI features. The project is divided into multiple phases with a focus on API integration with the client, Salesforce integration, Genesys Pointillist, Genesys Dialog Bot/Conversation AI for voice, as well as SMS and email functionalities. Key Responsibilities: - Collaborate with the existing Client Genesys PS te...

Posted 1 month ago

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Urgent | Genesys developer |UK Product based MNC Landmark Adv

5.0 - 10.0 years

22 - 30 Lacs

gurugram

Remote

exp-5+ yrs budget-30 lpa designing & building Voice/Chat Bots on Genesys Platform. developing APIs for seamless integration of third-party tools and services. Genesys Cloud Edge Devices and SIP Trunking. varsha@yeslandmark.com Required Candidate profile developing APIs for seamless integration of third-party tools and services. Proven track record with Genesys Cloud architect flow design and build across Voice IMMEDIATE JOINERS NEED

Posted 2 months ago

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Genesys Developer Varite

4.0 - 6.0 years

7 - 11 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Job Title : Genesys Developer Location State : Tamil Nadu,Telangana,Karnataka,Maharashtra,West Bengal Location City : Bangalore, Chennai, Hyderabad, Pune, Kolkata Experience Required : 4 to 6 Year(s) CTC Range : 7 to 11 LPA Shift: Day Shift Work Mode: Onsite Position Type: C2H Openings: 3 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: Client is an Indian multinational technology company specializing in information technology services and consulting. Headquartered in Mumbai, it is a part of the Tata Group and operates in 150 locations across 46 countries. About The Job: Skill Required: Avaya Aura~CTI Genesys Essential Skills: Genesys Developer Essential Job Functions: Skill Requ...

Posted 4 months ago

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Genesys Developer Tekskills

12.0 - 22.0 years

18 - 33 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Posted 5 months ago

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