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1.0 - 5.0 years
0 Lacs
gurugram, all india
On-site
Role Overview: As an Online Reputation Management (ORM) Executive, your primary responsibility will be to manage the online reputation of the company, brand, and its products/services. This role will require you to monitor, analyze, and respond to online content and reviews while implementing strategies to enhance and uphold a positive online presence. Key Responsibilities: - Continuously monitor various online platforms such as social media, review sites, forums, and blogs for mentions of the company, brand, and its products/services. - Track important metrics related to online reputation like sentiment analysis, review ratings, and social media engagement. - Analyze data to identify trends...
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
hyderabad, all india
On-site
As a Managed Services Supervisor at this company, you will be responsible for providing excellent customer service to internal and external parties. Your role will involve project delivery, implementation, product education, and employee career growth. You will report to the Manager of Managed Services and collaborate with other support departments like Product development and Business reporting teams. Your tasks will include overseeing Managed Services offerings, handling work requests for career development and corrective actions, engaging with customers, and working on special projects assigned to you. **Key Responsibilities:** - Collaborate with customers to enhance understanding and uti...
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
pune, maharashtra
On-site
As a Quality Assurance professional in RCM, your role will involve managing day-to-day activities to ensure the highest levels of quality and performance. You will be responsible for various tasks including leave planning, adhering to quality standard documents, and deploying targets to the team for call monitoring. It will be essential for you to meet deadlines consistently to ensure timely feedback closures for Customer Service Executives (CSEs). Key Responsibilities: - Manage leave planning discussions and plan for upcoming months - Adhere to quality standard documents - Deploy targets and assign CSEs for call monitoring - Ensure daily targets are met and provide timely feedback to CSEs -...
Posted 1 month ago
7.0 - 10.0 years
15 - 20 Lacs
pune, bengaluru, mumbai (all areas)
Work from Office
8 to 12 yrs of exp in content writing, with a proven track record of producing high-quality, engaging content in a professional setting. Preferable candidate should be from B2B tech writing background & worked for IT services/ product companies Required Candidate profile Proficiency in (CMS), such as WordPress & familiarity with analytics tools (e.g., Google Analytics). Ability to write for diverse audiences and adapt content for different formats and channels.
Posted 3 months ago
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