POSITION OVERVIEW Purpose: Coordinating sales-related activities within the company and act as a Supporting Function to the sales Head/representatives. Key Responsibilities: Sales & Marketing: · Sending Sales Quotations in Designated Formats through E-Mails. · Follow-up on the Sales Quotations with Customers through E-Mail & Calls. · Weekly Email of Product Lists to Customers & Brokers. · Regular Follow-up for Requirement with Customers · Ensure that representatives have sufficient quantities of sales support material, such as product brochures, Visiting Cards etc., · Contact customers and prospects to arrange appointments for Sales Head/Representatives · Help sales representatives improve their productivity and Sales with Various New ideas or Newer Approaches. Customer Servicing: · Maintaining good customer relationships by acting as an extension of the field sales force. · Inform customers of any delays in Orders and arrange alternative delivery dates. · Ensure Effective Communication Flow between Sales Team, Management & Customers wherever Required. · Analyze Historical Sales Data to Predict Customer Requirement. Inform Management in a timely manner. · Cold Calling Customers with whom no deals have been done in long time. · Co-ordination with Various Internal Departments for Timely Execution of Orders, arrange any Technical Documents or Resolve any queries of the Customers. MIS, Reporting & Data Updation: · Daily & Accurate Updations of CRM software & various Databases like Quotations, Customer Information’s maintained in Excel Sheets · MIS reporting. Generating Various Sales Reports as & when desired by management · Maintaining Upto date customer Database · Maintain sales records as a basis for reports to the senior management team. Supporting Function to Accounts/Finance: · Payment Follow-ups with Direct Customers & · Updating the Payment Follow-ups to Finance Department with regards to Incoming Payments, Cheques Etc., · Provide information to the finance department on incoming and completed orders as a basis for forecasting cash flow. Reports to : Director/Sales Head Key Measures: · Accurate Quotations, Attention to Detail, Reporting · Timely Payment Follow-up & Reporting · Good Knowledge of Ms-Office (Excel, Outlook, Word), CRM & ERP Systems · Good Analytical Ability ---------------------------------------------------------------------------------------------------------------------------- PERSON OVERVIEW Qualifications: Commerce graduate Experience: 2+ years of experience Essential Attributes (Experience/ exposure characteristics): · Good organizational, administrative skills · Excellent communication skills · Multi-Tasking · Work as a Part of a Team. · Ability to deliver high standards of customer service. Aptitude (Personal traits/ preferences) : Pleasant disposition, professional dealing, polite Job Types: Full-time, Permanent Pay: ₹350,000.00 - ₹400,000.00 per year Benefits: Health insurance Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Work Location: In person