9 Geneos Jobs

The position of Site Reliability Engineering (SRE) Lead at Deutsche Bank, located in Pune, India, is crucial for supporting the Rates & Credit and broader Fixed Income Currencies businesses. As an experienced and highly capable individual, you will play a pivotal role in ensuring the reliability, performance, and scalability of the real-time trading platforms. By applying SRE principles, you will proactively manage system health, drive operational excellence, and collaborate closely with senior traders, developers, and cross-functional teams to optimize front-to-back workflows. Your responsibilities will include maintaining platform availability, resolving complex issues, and championing automation and observability initiatives. Effective communication across business and technology stakeholders, leadership skills, and the ability to thrive in a fast-paced trading environment are essential for success in this role. As part of the benefits package, Deutsche Bank offers a range of advantages such as a best-in-class leave policy, gender-neutral parental leaves, sponsorship for industry-relevant certifications and education, comprehensive insurance coverage, and employee assistance programs for you and your family members. Key responsibilities of the role include maintaining overall availability of the trading platform, responding to user queries, identifying and resolving application/infrastructure issues, implementing automation opportunities, conducting monitoring checks, and participating in disaster recovery exercises. Additionally, you will collaborate with various teams to introduce new functionality and enhancements to the trading platform, focus on observability for issue detection, and actively engage in process improvement initiatives. To be successful in this role, you should possess a bachelor's degree in a STEM field, have over 10 years of industry experience in Front Office Application Support, demonstrate prior leadership experience, and possess strong technical skills in Unix, SQL, Python, and other relevant tools. Critical thinking, problem-solving abilities, familiarity with Fixed Income Currencies Businesses, and excellent communication skills are also key requirements. Deutsche Bank is committed to providing training, coaching, and a culture of continuous learning to support your career progression. They strive for an inclusive work environment where all individuals are empowered to excel together. For further information about the company and its values, please visit the Deutsche Bank website at https://www.db.com/company/company.htm.,

The Apps Support Intmd Analyst is a developing professional role with the ability to deal with most problems independently and solve complex issues. You are expected to integrate specialty area knowledge with industry standards and practices, understanding how your team contributes to achieving objectives. Attention to detail is crucial when making judgments and recommendations based on data analysis. You will be responsible for handling variable issues with potential business impact, interpreting data, and communicating information effectively. As an Apps Support Intmd Analyst, your responsibilities include providing technical and business support for users of Citi Applications, resolving issues, working with technology partners for long-term solutions, and participating in disaster recovery testing. You will act as a liaison between users, internal technology groups, and vendors, ensuring the quality and timeliness of service provided. Additionally, you will analyze applications for risks, vulnerabilities, and security issues, participating in application releases, and maintaining technical support documentation. You are expected to have 6-8 years of experience in technology, including UNIX, Oracle SQL, Abinitio, Autosys, Service Now, and Geneos. Basic knowledge of apps support procedures, interest in process improvements, and understanding of financial markets and products are required. Strong communication, interpersonal, and problem-solving skills are essential, along with the ability to work independently, prioritize tasks, and collaborate effectively with team members and stakeholders. A Bachelor's degree or equivalent experience is required for this role. The position falls under the Technology job family group, specifically in Applications Support. It is a full-time role with opportunities to participate in Support Project items and contribute to stability, efficiency, and effectiveness initiatives. Your ability to assess risk, drive compliance, and communicate clearly will be key to your success in this role.,

As an SRE Automation Engineer, you will be responsible for leveraging your expertise in Automation principles and tools such as Ansible to address Toil identification and implement quality of life automation measures. With over 5 years of experience, you will demonstrate advanced proficiency in Unix/Linux, Windows Server, Oracle, MSSQL, and MongoDB. Your skillset should also include proficiency in scripting languages like Python, Java, and Curl, along with familiarity with tools like JIRA, Confluence, BitBucket, GitHub, Jenkins, Jules, and Terraform. Furthermore, you will showcase your experience in working with observability tools such as AppDynamics, Geneos, Dynatrace, ECS Based internal tooling, Datadog, Cloud watch, Big Panda, Elastic Search (ELK), Google Cloud Logging, Grafana, Prometheus, Splunk, and Thousand Eyes. Your responsibilities will encompass logging, monitoring, and event detection on Cloud or Distributed platforms, along with creating and modifying technical documentation related to environment flow, functional requirements, and nonfunctional requirements. In addition, you will play a key role in production management, incident & change management, ITSM, Service Now, and problem-solving activities. Your expertise in technical operations application support, stability, reliability, and resiliency will be crucial for ensuring the seamless functioning of systems. You will have a minimum of 4-6 years of hands-on experience in SRE implementation, particularly in developing monitoring system dashboards for application reliability using tools like Splunk, Dynatrace, Grafana, App Dynamics, Datadog, and Big Panda. Your proficiency in Configuration as Code, Infrastructure as Code, and AWS(Altas) will be instrumental in driving operational efficiency and scalability. As a senior member of the team, you will provide technical direction to less experienced staff, develop innovative solutions, and serve as an expert technical resource for modeling, simulation, and analysis efforts. Overall, your role as an Automation Engineer will focus on reducing toil issues and enhancing system reliability and scalability to meet strategic imperatives effectively.,

Dear Candidates , We are hiring for Support Analyst-based on Devops Location- Mumbai Exp- 2-7years Skills- Hands-on :- DEVOPS tools like Ansible, Jenkins, Bitbucket, Teamcity, Artifactory, etc. Experience in Tools :- Geneos, Dynatrace, Bladelogic, Autosys, CFT, MQ, SFTP, Splunk, Graphana, etc Technology :- Worked on Linux, Python, Shell & basic idea on windows. Job Description System administration Strong knowledge on Linux/Unix systems with ability to tune Operating systems for optimum performance. Good knowledge on windows Strong all-around IT background and proven experience in electronic trading markets on similar environments. Scripting (Python, PERL, Shell, SQL....) and development skills for administration, monitoring and support tools. Databases – exposure to or skills in SQL Server and Oracle ECN connectivity Good network and firewall infrastructure understanding. Good understanding of multicast messaging (ideally in a Tibco Rendezvous environment). Ability to analyze network captures Knowledge of Capital Markets business and environments is essential DEVOPS tools like Ansible, Jenkins, Bitbucket, Teamcity, Artifactory, etc. Experience on Tools like Geneos, Dynatrace, Bladelogic, Autosys, CFT, MQ, SFTP, Splunk, Graphana, etc. Interested candidates share resume on singh.nikita@kiya.ai /8928594185

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Consumer and Community Banking, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. You will be responsible for analyzing and troubleshooting production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm. Your role will involve improving operational stability and availability through participation in problem management, monitoring production environments for anomalies, and addressing issues utilizing standard observability tools. Additionally, you will assist in the escalation and communication of issues and solutions to the business and technology stakeholders, identify trends, and help in managing incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure. The CC Rewards batch involves Loyalty Processing Engine (LPE) batches that comprise an overnight ControlM driven batch responsible for loading data related to loyalty processing and reporting for Chase Card Services. The Chase Loyalty Services batch team primarily supports Loyalty Rewards Redemption batch and collaborates with other application teams to support JPMC's Rewards Ecosystem. Furthermore, the CC Rewards includes Relationship Management System (RelMS) that comprises an overnight ControlM driven batch managing the transmission and tracking of partner information to and from partners. It involves sending and receiving files, allowing centralized transmission, tracking, and reconciliation of file exchanges between Chase and their partners with File Level and Record Level Reconciliation. Required qualifications, capabilities, and skills: - 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services - Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud - Exposure to observability and monitoring tools and techniques - Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework - Proficiency in one or more general-purpose programming languages: UNIX/Perl/Python scripting - Experience with CTRL-M/Autosys/CA Unicenter scheduler - Strong monitoring, analytical and escalation skills, strong debugging and troubleshooting skills with hands-on experience on monitoring tools such as Splunk, Geneos, Grafana, and Dynatrace - Understanding of Cloud Architecture AWS Solution Architect/ DevOps Architect - Expertise in troubleshooting and resolving database performance bottlenecks - Strong Sybase/Oracle PL/SQL coding/debugging skills - Experience in Automation tools - Working proficiency in production management triaging and analyzing tools Preferred qualifications, capabilities, and skills: - Knowledge of one or more general-purpose programming languages or automation scripting,

As a Service Management Analyst at Deutsche Bank, you will be responsible for providing 2nd Level Application Support for business applications used in branches, by mobile sales, or via the internet in the Private Bank Germany Service Operations department based in Pune, India. Your role will focus on maintaining the stability of applications through Incident Management and Problem Management processes. Your expertise in application knowledge and understanding of business processes will be crucial assets in ensuring effective services are provided. Your main responsibilities will include monitoring and tracking activities, analyzing and resolving issues, preparing reports and meetings, and ensuring compliance with relevant processes. You will participate in regular meetings with stakeholders, track progress, provide regular reporting, and contribute to Service Management related audits. Additionally, you will be required to have a strong hands-on knowledge of production monitoring tools, drive automation, possess excellent soft skills as a team player, and be well-versed in ITIL processes. As part of Deutsche Bank's flexible scheme, you will enjoy benefits such as a best-in-class leave policy, gender-neutral parental leaves, reimbursement under childcare assistance benefit, sponsorship for industry-relevant certifications, Employee Assistance Program, comprehensive insurance coverage, and complementary health screening. To excel in your role, you should hold a Bachelor's degree in IT or Computer Science-related discipline, along with ITIL V4 foundation certification. Training, development, coaching, and support will be provided to help you progress in your career. The culture at Deutsche Bank promotes continuous learning, collaboration, and empowerment for all employees to excel together. If you are ready to work in Germany shifts, have a passion for providing optimum service levels, and are adept at incident management and problem resolution, Deutsche Bank offers an opportunity for you to contribute to a positive, fair, and inclusive work environment. Visit the Deutsche Bank website for more information on our company and teams. Join us in striving for excellence and celebrating success together as part of the Deutsche Bank Group.,

Hi All, We have an urgent opening for the role of SRE Dev ops engineer for one of our leading Investment Banking client in Mumbai location. Exp : 5 to 7 years The open position is for Mumbai location only as the development team is based out of Mumbai. The core skills we are looking for SRE profile having basic Dev ops knowledge , python, K8 , data base. Also the person should know support - monitoring tools like splunk, geneos and dynatrace. Support process understanding , verbal and non verbal communication is also needed. Good to have : Java AI and ML RISK domain knowledge - market , counterparty and credit If interested , please share your resumes to ashwini.shetty@kiya.ai

Role & responsibilities In this role, you will be: Responsible for owning and monitoring all the applications under the OTC Calypso. Accountable for the end-to-end delivery of different projects, preparing a technical delivery plan and ensuring the timeliness are met for all OTC Calypso. Working with global operations team, resolving the queries, managing and prioritization of RTB JIRA's. Defining scope and coverage for each release. Liaising with product owners and DevOps engineers for clarity on stories, acceptance criteria and testing scope for RTB tickets Creating and monitoring dashboard for TOIL activities. Monitor and highlight any upgrade the OTC Calypso Infrastructure. Prepare Vulnerability mitigation plans and work with the team to implement it. Define processes and tools best suited for the project. Should have the ability to work in a Dev Ops & Agile fashion. Liaising with applications vendors for clarity of requirements and actively participate in discussion on version upgrades. Anticipates and manages Operations expectations, fostering open and honest communication. Exhibits high energy, understands issues within team and galvanizes others to achieve goals. Excellent problem-solving, interpersonal, presentation and analytical skills. Strong relationship management skills with proven history in dealing with stakeholders and globally distributed project teams. Willingness to engage with business users and key IT stakeholders outside of direct area of responsibility and manage expectations. Drive platform improvement initiatives like improvement of performance, production stability. Self-motivated, enthusiastic and proven rapid learning capability Experience working in fast-paced, collaborative environment. Preferred candidate profile To be successful in this role, you should meet the following requirements: Strong experience on Calypso (v14 and above) and Collateral business. Acquired experience of migrating all the tooling and monitoring functionality whilst upgrading Calypso. Excellent testing skills on various modules as per business needs in Calypso. Exposure to various SWIFT messaging systems and SWIFT products like Alliance Access. Strong experience on various monitoring tools like Geneos, Splunk, Patrol, GraFana DevOps & Tooling expertise with exposure to Continuous Integration and Automated Deployments using tools such as Git, ANT, MAVEN, Gradle, Groovy, Jenkins, Sonar, Ansible etc. Strong Exposure on RDBMS (e.g. MS SQL, PostGres SQL). Scripting knowledge using Python and shell languages (bash, KSH) Exposure in Clearing business and understanding of operational model of different Clearing Houses like LCH, CME, ICE, HKEX etc. In-depth knowledge of Trade Life cycle, Trade processing and enrichment Exposure to regulatory reporting guidelines by various regulatory authorities, e.g. FCA. Strong knowledge of Global Markets traded products like interest rate, FX, Credit and Equity businesses.

Role Description Our organization within Deutsche Bank is AFC Production Services. We are responsible for providing technical L2 application support for business applications. The AFC (Anti-Financial Crime) line of business has a current portfolio of 25+ applications. The organization is in process of transforming itself using Google Cloud and many new technology offerings. As an Assistant Vice President, your role will include hands-on production support and be actively involved in technical issues resolution across multiple applications. You will also be working as application lead and will be responsible for technical & operational processes for all application you support. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. Your key responsibilities Provide technical support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Perform post-mortem, root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management. Manage regional L2 team and vendor teams supporting the application. Ensure the team is up to speed and picks up the support duties. Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Define and track KPIs, SLAs and operational metrics to measure and improve application stability and performance. Conduct real time monitoring to ensure application SLAs are achieved and maximum application availability (up time) using an array of monitoring tools. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors. Assist in the process to approve application code releases as well as tasks assigned to support to perform. Keep key stakeholders informed using communication templates. Approach support with a proactive attitude, desire to seek root cause, in-depth analysis, and strive to reduce inefficiencies and manual efforts. Mentor and guide junior team members, fostering technical upskill and knowledge sharing. Provide strategic input into disaster recovery planning, failover strategies and business continuity procedures Collaborate and deliver on initiatives and install these initiatives to drive stability in the environment. Perform reviews of all open production items with the development team and push for updates and resolutions to outstanding tasks and reoccurring issues. Drive service resilience by implementing SRE(site reliability engineering) principles, ensuring proactive monitoring, automation and operational efficiency. Ensure regulatory and compliance adherence, managing audits,access reviews, and security controls in line with organizational policies. The candidate will have to work in shifts as part of a Rota covering APAC and EMEA hours between 07:00 IST and 09:00 PM IST (2 shifts). In the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Weekend on-call coverage needs to be provided on rotational/need basis. Your skills and experience 9-15 years of experience in providing hands on IT application support. Experience in managing vendor teams providing 24x7 support. Preferred : Team lead role experience, Experience in an investment bank, financial institution. Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience/diploma/certification). Preferred : ITIL v3 foundation certification or higher. Knowledgeable in cloud products like Google Cloud Platform (GCP) and hybrid applications. Strong understanding of ITIL /SRE/ DEVOPS best practices for supporting a production environment. Understanding of KPIs, SLO, SLA and SLI Monitoring Tools: Knowledge of Elastic Search, Control M, Grafana, Geneos, OpenShift, Prometheus, Google Cloud Monitoring, Airflow,Splunk. Working Knowledge of creation of Dashboards and reports for senior management Red Hat Enterprise Linux (RHEL) professional skill in searching logs, process commands, start/stop processes, use of OS commands to aid in tasks needed to resolve or investigate issues. Shell scripting knowledge a plus. Understanding of database concepts and exposure in working with Oracle, MS SQL, Big Query etc. databases. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. Skills That Will Help You Excel Strong written and oral communication skills, including the ability to communicate technical information to a non-technical audience and good analytical and problem-solving skills. Proven experience in leading L2 support teams, including managing vendor teams and offshore resources. Able to train, coach, and mentor and know where each technique is best applied. Experience with GCP or another public cloud provider to build applications. Experience in an investment bank, financial institution or large corporation using enterprise hardware and software. Knowledge of Actimize, Mantas, and case management software is good to have. Working knowledge of Big Data Hadoop/Secure Data Lake is a plus. Prior experience in automation projects is great to have. Exposure to python, shell, Ansible or other scripting language for automation and process improvement Strong stakeholder management skills ensuring seamless coordination between business, development, and infrastructure teams. Ability to manage high-pressure issues, coordinating across teams to drive swift resolution. Strong negotiation skills with interface teams to drive process improvements and efficiency gains.