Job Title: Invoice Support Specialist I Department: Submeter Billing Reports to: Operations Manager Experience: 1 to 3 years Location: India-Remote Shift Timings: Monday-Friday- 8:30PM-5.00AM IST. Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer’s needs starting with our flagship Overtime HVAC product. Over the years, we have earned the trust and loyalty of 21 of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer’s needs starting with our flagship Overtime HVAC product. Over the years, we have earned the trust and loyalty of twenty-one of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Experiencing enormous growth with aggressive expansion plans, Genea is expanding a Software Development and Operations centre in India and is looking for dynamic engineering leaders, who can become part of this already successful growth story, and partner in creating a world class team and products. Job Overview: The Invoice Support Specialist I assist the Submeter Billing department by helping to ensure high level customer support through ensuring accuracy, completeness, timely entry, and validation of data in various business systems. Duties and Responsibilities: Accurately enter meter reading and billing information Accurately enter main utility information and other billing and usage information into a variety of reports / formats Communicate to Customers and Invoice Specialists regarding abnormalities with readings/utility rates entered in the various systems / reports. Create Excel and PDF files of reports and invoices, upload files of tenant charges, and email invoices to Customers and Tenants where applicable. Track stage of assignments in Microsoft Planner Screen and respond to Customer calls coming in regarding Submeter Billing inquiries. Provide courteous and helpful direction for clients to the party that they need to speak with Assist with research related to rates required for invoice generation. Provide training to entry-level team members as needed. Communicate to other staff members of availability to perform additional tasks. Participate in company / team meetings. Assist with efforts to streamline processes. Perform other related duties as assigned by management. Qualifications: High school diploma or general education degree (GED), or 1-3 years related experience and/or training, or equivalent combination of education and experience. Computer skills required: Knowledge and prior use of Microsoft applications such as Team, Excel, Word, and Outlook Data entry in 10-key pad, keyboard typing. Competencies: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Perks and benefits we offer: ✨Work Your Way: Enjoy a flexible working environment that suits your lifestyle. ✨Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. ✨Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. ✨ Health & Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. ✨Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2024. ✨Balanced Workweek: Embrace a balanced life with our 5-day work schedule

Job Title: QA Engineer Department: Technology Reports to: Software Engineering Manager Experience: 5 + years Location: Ahmedabad, India Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer’s needs starting with our flagship Overtime HVAC product. Over the years, we’ve earned the trust and loyalty of 21 of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Experiencing enormous growth with aggressive expansion plans, Genea is expanding a Software Development and Operations center in India and is looking for dynamic engineering leaders, who can become part of this already successful growth story, and partner in creating a world class team and products. Responsibilities Create and execute test strategy-plans to validate the quality of the Genea’s product implementations Working with a team of developers and testers to ensure the quality and functionality of the product in the given time. Writing test cases, reviewing, executing, and analyzing results. Defect logging, tracking, and verification. Communicating with remote QA teams daily for updates and testing plans. Work in Agile mode of testing, work extensively in test design, test case creation, test automation if required, execution and feature sign off end to end. Work on and conquer challenging problems every day. Define and implement software testing and quality processes as well as testing best practices Work in a dynamic fast paced environment with minimal supervision. Requirements 5+ years of experience with a deep expertise in testing methodologies and manual testing. Experience in enterprise product testing would be ideal. Excellent hands on testing and analytical skills to break software under test. Ability to write and review test strategy, test plans, test cases, defect reports, traceability metrics for SaaS implementations. Experience in test governance, measurements, metrics, and test reporting. Must have backend server application validation experience which obviously includes API validation. Experience with POSTMAN for API testing, including creating and executing automated test scripts, managing collections, and ensuring API functionality and performance. Passion for software testing and quality. Strong communication skills and ability to work both in a team environment and independently. Nice to have skills: Experience with automated testing and tools such as Git, Maven, Jenkins, and Selenium is an advantage. Basic knowledge of Javascript/Nodejs/Python. Competencies: Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Perks and benefits we offer: ✨ Work Your Way: Enjoy a flexible working environment that suits your lifestyle. ✨ Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. ✨ Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. ✨ Health & Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. ✨ Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2024. ✨ Balanced Workweek: Embrace a balanced life with our 5-day work schedule