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Debt Recovery : Collections : Day Shift : Chennai : Apply Outpace Consulting Services

1 - 5 years

2 - 3 Lacs

Chennai

Work from Office

Hi We are hiring for Leading ITES Company for Collection Process (Accounts Receivable) *****DRA Certificate would be added advantage***** Job Description Need Minimum 1 year in OTC - Collection Process (Accounts Receivable) Processing of Billing, ERP exposure, Sales , Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing Meeting SLA Dashboard Reports Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Skills Required Excellent communication Domain knowledge / Excellent skills in MS Office, especially MS Excel MS Visio (Process Maps) Customer Centricity / Effective delegation / Time management Commitment for excellence /Team handling.

Posted 2 months ago

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