Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : IBM Information Management System (IMS) Database, Job Control Language (JCL) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and develop solutions to meet those requirements using COBOL. Design, build, and configure applications to meet business process and application requirements. Develop and maintain technical documentation related to application development. Participate in code reviews and ensure that all solutions are aligned with industry best practices and standards. Provide technical support and troubleshooting for applications developed using COBOL. Professional & Technical Skills: Proficient in COBOL and PL/1 programming for both batch and online applications. Experience designing and developing in Mainframe environment with IMS DB/DC Must have an experience in JCL, VSAM and DB2. Experience with relational databases such as DB2 and SQL Good to have knowledge in CA-Gen and CICS. At least 2 years Development and /or Maintenance experience in either Mainframe and/or Distributed applications. Strong understanding of software development life cycle (SDLC) and software engineering principles Good to have Knowledge with cloud platforms such as AWS, Azure, or Google Cloud Platform and Knowledge of cloud services, serverless architecture, and the ability to migrate applications to the cloud. Additional Information: The candidate should have a minimum of 3 years of experience in IMS, PL/1 and COBOL. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : IBM Information Management System (IMS) Database, Job Control Language (JCL) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and develop solutions to meet those requirements using COBOL. Design, build, and configure applications to meet business process and application requirements. Develop and maintain technical documentation related to application development. Participate in code reviews and ensure that all solutions are aligned with industry best practices and standards. Provide technical support and troubleshooting for applications developed using COBOL. Professional & Technical Skills: Proficient in COBOL and PL/1 programming for both batch and online applications. Experience designing and developing in Mainframe environment with IMS DB/DC Must have an experience in JCL, VSAM and DB2. Experience with relational databases such as DB2 and SQL Good to have knowledge in CA-Gen and CICS. At least 2 years Development and /or Maintenance experience in either Mainframe and/or Distributed applications. Strong understanding of software development life cycle (SDLC) and software engineering principles Good to have Knowledge with cloud platforms such as AWS, Azure, or Google Cloud Platform and Knowledge of cloud services, serverless architecture, and the ability to migrate applications to the cloud. Additional Information: The candidate should have a minimum of 3 years of experience in IMS, PL/1 and COBOL. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education

We are seeking an experienced Power BI Architect with 11-14 years of experience in business intelligence and data analytics. The ideal candidate will have a deep understanding of Power BI and a proven track record in designing and implementing enterprise-level BI solutions with expertise in Gen AI, embedded AI+ BI and / or automated BI migration using accelerators. You will be responsible for leading the BI strategy, ensuring the scalability and performance of the Power BI infrastructure, and guiding the team in best practices and innovative solutions. Your Responsibilities includes but not limited to Technology Leadership Lead guide the team independently or with little support to design, implement deliver complex reporting and BI project assignments. Technical portfolio Expertise in a range of BI and hosting technologies like the AWS stack, Azure & Snowflake. He/she can work on multiple project streams for a client and apply pharma domain knowledge for better business decision making especially aroundCloud Data Warehouse. Person will be responsible to design and implement enterprise grade BI solutions on cloud platforms. Understand business requirements in BI context and design data models to transform raw data into meaningful insights Building Power BI Data Models, reports using charts, slicers, pivots and custom visuals Create relationships between data and develop tabular and other multidimensional data models Experience in creating business level data sets for interactive Reports & Dashboards Ability to write complex DAS functions, Power Query, Power Apps Strong in RDBMS/SQL Server and handling complex queries Logical Thinking Able to think analytically, use a systematic and logical approach to analyze data, problems, and situations. Must be able to guide team members in analysis. Handle Client Relationship Manage client relationship and client expectations independently. Should be able to deliver results back to the Client independently. Should have excellent communication skills. Project Management (Good to know) Get accurate briefs from the Client and translate into tasks for team members with priorities and timeline plans. Must maintain high standards of quality and thoroughness. Should be able to monitor accuracy and quality of others' work. Ability to think in advance about potential risks and mitigation plans. Job Requirements- Rich experience in the Pharmaceutical / Life Sciences Domain. Define and drive the BI strategy and roadmap in alignment with business goals. Lead the design and architecture of scalable and robust Power BI solutions. Provide technical leadership and mentorship to BI developers and analysts. Can work across a variety of projects from advanced analytics, ad-hoc analysis, and reporting Strong in logical reasoning, structuring of analysis, asking the right questions, and logical approach to analyze data, problems, and situations. Proficiency in Power BI, including Power Query, Power Pivot, and DAX. Strong understanding of data modelling, data warehousing concepts, and relational databases (e.g., SQL Server, Oracle). Experience with ETL processes and tools. Knowledge of data visualization best practices. Experience with custom visuals and DAX formulas. Familiarity with other BI tools (e.g., Tableau, QlikView) is advantageous. Strong analytical and problem-solving skills. Ability to analyse complex datasets to identify trends, patterns, and insights. Ability to develop and implement key performance indicators (KPIs) and metrics. Excellent verbal and written communication skills. Ability to translate complex data findings into actionable insights for non-technical stakeholders. Experience in training and supporting end-users on Power BI functionalities. Qualification- BE/ B. Tech/ /M Tech/MBA Must have Skills: - 11-15 years of experience in Designing, Developing, and publishing Power BI reports. 3+ years of Pharma domain experience in Commercial or Clinical or Patient functional areas Strong experience (or knowledge) of Power BI CoPilot or Gen AI / OpenAI/Claude etc Extensive Experience in building Power BI Data Models, reports using charts, slicers, pivots and custom visuals Hands on experience of Design, Development of visualizations (Charts, Plots, themes etc.) , Adhoc reporting Strong knowledge of SQL and ability to write DAX queries and do customization as per requirement. Extensive self-service BI roll out and end user training experience. Experience of Designing, Developing Report data model, ETL data Processes in preparation of Dashboards. Strong expertise in reports performance optimization through reporting platform settings and underlying data layer optimization Good knowledge and expertise in PBI Admin features and capabilities. Experience in creation of technical documentation Knowledge of Cloud technologies is a must have Experience / Strong knowledge of CoPilot, AI/ML, Narrative features of PBI. Excellent written, presentation and verbal communication skills Skills that give you an edge- Good to have work experience in other BI tools such as Tableau, MicroStrategy, QlikView etc.

Skilled Multiple GCP services - GCS, Big Query, Cloud SQL, Dataflow, Pub/Sub, Cloud Run, Workflow, Composer, Error reporting, Log explorer etc. Must have Python and SQL work experience & Proactive, collaborative and ability to respond to critical situation Ability to analyse data for functional business requirements & front face customer Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5 to 7 years of relevant experience working as technical analyst with Big Query on GCP platform. Skilled in multiple GCP services - GCS, Cloud SQL, Dataflow, Pub/Sub, Cloud Run, Workflow, Composer, Error reporting, Log explorer You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Preferred technical and professional experience Create up to 3 bullets MA Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications (encouraging then to focus on required skills

Skill required: Tech for Operations - Automation Anywhere Designation: App Automation Eng Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? As an RPA developer you will be responsible for design & development of end-to-end RPA automation leveraging A360 tools & technologies.This will include working with the clients or/and stake holders to understand the requirements, prepare technical specification documents, unit test cases and develop the automation adhering to client requirements and policies. What are we looking for? Minimum 3 - 5 years of strong software design & development experience Minimum 3 - 4 year(s) of programming experience in Automation Anywhere A360 , Document Automation, Co-pilot, Python Effective GEN AI Prompts creation for Data extraction using GEN AI OCR Experience with APIs, data integration, and automation best practices Experience in VBA ,VB or Python Script programming Understands OO concepts and consistently applies them in client engagements. Basic understanding of SQL & T-SQL queries. Exposure towards performing Unit Testing Excellent written and verbal communication skills (English) Extensive customer facing with excellent business communication skills. Must be self-motivated with an excellent attitude. Automation Anywhere A360 Master/Advanced certification. Exposure to SAP automation is preferred. Experience on Virtualization and VDI Technologies. Good and Hands-on in core .NET concepts and OOPs Programming. Exposure to VB Script Exposure to A360 Control Room features. Exposure to GDPR compliance is preferred. Able to prioritize work, complete multiple tasks, and work under deadlines. Agile development methodologies are an added advantage. Roles and Responsibilities: Design & build end-to-end automation leveraging A360 tool. Design & develop reusable components. Support building automation capability Anticipate, identify, track, and resolve technical issues and risks affecting delivery. Develop automation bots and processes using A360 platform. Utilize A360 s advanced features (AARI, WLM and API Consumption, Document automation) to automate complex tasks, streamline processes, and optimize efficiency. Integrate A360 with various APIs, databases, and third-party tools to ensure seamless data flow and interaction between systems. Perform rigorous testing of automation solutions to identify and address issues. Debug and troubleshoot bots to ensure flawless execution of automation processes. Collaborate with cross-functional teams including business analysts, Process Architects to deliver holistic automation solutions that cater to various stakeholder needs. Qualification Any Graduation

Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Google Cloud Platform Architecture Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities: Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI. Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX. Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya Integrate with IVR systems and Proficiency in webhook setup and API integration. Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. Creation of agents in Agent builder and integrating them into end end to pipeline using python. Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. Document technical designs, processes, and setup for various integrations. Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms, NLP and techniques. Experience with chatbot , generative AI models, prompt Engineering. Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. A 15 years full time education is required Qualification 15 years full time education

Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education As an AI/ML technical lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and GenAI models as part of the solution, utilizing deep learning, neural networks and chatbots. Roles & Responsibilities: Design and develop CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist. Develop and implement chatbot solutions that integrate seamlessly with CCAI and other Cloud services Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya Integrate with IVR systems and Proficiency in webhook setup and API integration. Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. Creation of agents in Agent builder and integrating them into end end to pipeline using python. Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. Document technical designs, processes, and setup for various integrations. Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms and techniques. Experience with chatbot , generative AI models, prompt Engineering Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: The candidate should have a minimum of 7 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. A 15 years full time education is required Qualification 15 years full time education

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities: Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI. Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX. Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya Integrate with IVR systems and Proficiency in webhook setup and API integration. Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. Creation of agents in Agent builder and integrating them into end end to pipeline using python. Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. Document technical designs, processes, and setup for various integrations. Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms, NLP and techniques. Experience with chatbot, generative AI models, prompt Engineering. Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. A 15-year full time education is required Qualification 15 years full time education

Project Role : Data Architect Project Role Description : Define the data requirements and structure for the application. Model and design the application data structure, storage and integration. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled and visionary AI/ML Manager to lead the development of advanced AI-driven applications and solutions using Google Cloud's Conversational AI (CCAI) platform and Gen AI models. In this role, you will architect, design, and deploy scalable AI solutions that leverage deep learning, neural networks, and advanced chatbot/voice bot technologies. You should have strong hands-on experience in building and optimizing conversational experiences using Google Dialogflow CX, Agent Assist, and other Google Cloud AI services. Roles & Responsibilities: Lead end-to-end solutioning, design, and implementation of AI/ML-powered applications using Google CCAI tools and GCP services. Architect scalable conversational AI solutions including chatbots and voice bots using Dialogflow CX, Agent Assist, and Gen AI APIs. Collaborate with cross-functional teams including UX, data science, and engineering to deliver impactful AI products. Drive innovation by integrating advanced models such as LLMs, NLP, and neural networks to elevate conversational capabilities. Oversee performance tuning, testing, and optimization of AI solutions in real-world production environments. Stay current with Google AI/ML advancements and incorporate best practices into the solution lifecycle. Proven experience in designing and deploying AI/ML and conversational AI systems on Google Cloud Platform. Expertise in Dialogflow CX, Agent Assist, and other CCAI tools. Solid understanding of Gen AI technologies, NLP techniques, and machine learning frameworks. Strong architecture and solution design experience within GCP ecosystem. Hands-on experience in building and optimizing production-ready chatbots and voice applications. Excellent problem-solving, communication, and leadership skills. Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms, NLP and techniques. Experience with chatbot, generative AI models, prompt Engineering.Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: The candidate should have a minimum of 15+ years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. A 15 year full time education is required Qualification 15 years full time education

Project Role : Data Architect Project Role Description : Define the data requirements and structure for the application. Model and design the application data structure, storage and integration. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a seasoned Senior Manager – CCAI Architect with deep expertise in designing and delivering enterprise-grade Conversational AI solutions using Google Cloud's Contact Center AI (CCAI) suite. This role demands a visionary leader who can bridge the gap between business objectives and AI-driven customer experience innovations. As a senior leader, you will drive architectural decisions, guide cross-functional teams, and define the roadmap for scalable and intelligent virtual agent platforms. Roles & Responsibilities: Own the end-to-end architecture and solution design for large-scale CCAI implementations across industries. Define best practices, reusable frameworks, and architectural patterns using Google Dialogflow CX, Agent Assist, Knowledge Bases, and Gen AI capabilities. Act as a strategic advisor to stakeholders on how to modernize and transform customer experience through Conversational AI. Lead technical teams and partner with product, operations, and engineering leaders to deliver high-impact AI-first customer service platforms. Oversee delivery governance, performance optimization, and scalability of deployed CCAI solutions. Evaluate and integrate cutting-edge Gen AI models (LLMs, PaLM, Gemini) to enhance virtual agent performance and personalization. Enable and mentor architects, developers, and consultants on Google Cloud AI/ML tools and CCAI strategies. 10+ years of experience in enterprise solution architecture, with 4+ years in Google Cloud AI/ML and Conversational AI platforms. Deep expertise in Dialogflow CX, CCAI Insights, Agent Assist, Gen AI APIs, and GCP architecture.Strong leadership in managing large transformation programs involving AI chatbots, voice bots, and omnichannel virtual agents. Proven ability to engage with senior stakeholders, define AI strategies, and align technical delivery with business goals. Experience integrating AI solutions with CRMs, contact center platforms (e.g., Genesys, Five9), and backend systems. Certifications in Google Cloud (e.g., Professional Cloud Architect, Cloud AI Engineer) are a strong plus. Exceptional communication, thought leadership, and stakeholder management skills. Professional & Technical Skills: Must Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms, NLP and techniques. Experience with chatbot, generative AI models, prompt Engineering.V- Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: The candidate should have a minimum of 18+ years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. A 15-year full time education is required Qualification 15 years full time education

Project Role : Data Platform Architect Project Role Description : Architects the data platform blueprint and implements the design, encompassing the relevant data platform components. Collaborates with the Integration Architects and Data Architects to ensure cohesive integration between systems and data models. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities: Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI. Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX. Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya Integrate with IVR systems and Proficiency in webhook setup and API integration. Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. Creation of agents in Agent builder and integrating them into end end to pipeline using python. Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. Document technical designs, processes, and setup for various integrations. Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms, NLP and techniques. Experience with chatbot , generative AI models, prompt Engineering. Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. A 15-year full time education is required Qualification 15 years full time education

Project Role : Data Engineer Project Role Description : Design, develop and maintain data solutions for data generation, collection, and processing. Create data pipelines, ensure data quality, and implement ETL (extract, transform and load) processes to migrate and deploy data across systems. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML technical lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and GenAI models as part of the solution, utilizing deep learning, neural networks and chatbots. Roles & Responsibilities: Design and develop CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist. Develop and implement chatbot solutions that integrate seamlessly with CCAI and other Cloud services Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya Integrate with IVR systems and Proficiency in webhook setup and API integration. Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. Creation of agents in Agent builder and integrating them into end end to pipeline using python. Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. Document technical designs, processes, and setup for various integrations. Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms and techniques. Experience with chatbot , generative AI models, prompt Engineering Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: The candidate should have a minimum of 5 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. A 15-year full time education is required Qualification 15 years full time education

GEN AI Developer: Experience: 6-9 years Location: Bangalore Job Title: Technical Lead Work from Office Required Qualifications: Bachelors or masters degree in computer science, AI, Data Science, or a related field. 6+ years of experience in Python development, including AI/ML applications. Strong expertise in Generative AI, NLP, and Machine Learning frameworks (e.g., PyTorch, TensorFlow, Hugging Face). Deep knowledge of cloud platforms (AWS, GCP, Azure) and serverless architectures (e.g., AWS Lambda, GCP Cloud Functions, Azure Functions). Hands-on experience with CI/CD pipelines, Docker, Kubernetes, and infrastructure automation tools (e.g., Terraform, CloudFormation). Must be interested in building test / QE solutions

JOB DESCRIPTION DEPARTMENT Actuarial ERM REPORTING POSITION L5 WORK LOCATION Goregaon (East), Mumbai. Corporate office KEY RESPONSIBILITIES Weightage Experience analysis Evaluating the Mortality Experience for both Individual and Group business. Calculating the persistency rates to track policyholder retention. Preparing the Enterprise Risk Management Committee deck highlighting the key risks which are currently faced by Kotak Life. Collaborating with the Valuation and Shareholder Reporting teams to establish actuarial assumptions for mortality, lapse, surrender, and paid-up experience. Drafting Chapter 3 (Analysis of Experience) for the Appointed Actuary’s Annual Report. Preparation of the Report on Persistency to be sent to IRDA. TOTAL 100% REQUIRED QUALIFICATION AND SKILLS Having 5 years + of experience in the actuarial team of a Life Insurer. Successful completion of 7-11 actuarial exams from either the Institute and Faculty of Actuaries (IFoA) or the Institute of Actuaries of India (IAI). Proficient in Excel and Access Familiarity with DCS, SQL and VBA would be an added advantage

Skilled Multiple GCP services - GCS, BigQuery, Cloud SQL, Dataflow, Pub/Sub, Cloud Run, Workflow, Composer, Error reporting, Log explorer etc. Must have Python and SQL work experience & Proactive, collaborative and ability to respond to critical situation Ability to analyse data for functional business requirements & front face customer Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5 to 7 years of relevant experience working as technical analyst with Big Query on GCP platform. Skilled in multiple GCP services - GCS, Cloud SQL, Dataflow, Pub/Sub, Cloud Run, Workflow, Composer, Error reporting, Log explorer You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Preferred technical and professional experience Create up to 3 bullets maxitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications (encouraging then to focus on required skills)

Overview GCP all services (Pubsub, BQ, Airflow, data proc, cloud composer, gcs) +Teradata Responsibilities GCP all services (Pubsub, BQ, Airflow, data proc, cloud composer, gcs) + Teradata Requirements GCP all services (Pubsub, BQ, Airflow, data proc, cloud composer, gcs) + Teradata

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.You'll work with visionaries across multiple industries to improve the hybrid cloud and Al journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. In your role, you will be responsible for: Skilled Multiple GCP services - GCS, BigQuery, Cloud SQL, Dataflow, Pub/Sub, Cloud Run, Workflow, Composer, Error reporting, Log explorer etc. Must have Python and SQL work experience & Proactive, collaborative and ability to respond to critical situation Ability to analyse data for functional business requirements & front face customer Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5 to 7 years of relevant experience working as technical analyst with Big Query on GCP platform. Skilled in multiple GCP services - GCS, Cloud SQL, Dataflow, Pub/Sub, Cloud Run, Workflow, Composer, Error reporting, Log explorer Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies. End to End functional knowledge of the data pipeline/transformation implementation that the candidate has done, should understand the purpose/KPIs for which data transformation was done Preferred technical and professional experience Experience with AEM Core Technologies OSGI Services, Apache Sling ,Granite Framework., Java Content Repository API, Java 8+, Localization Familiarity with building tools, Jenkin and Maven , Knowledge of version control tools, especially Git, Knowledge of Patterns and Good Practices to design and develop quality and clean code, Knowledge of HTML, CSS, and JavaScript , jQuery Familiarity with task management, bug tracking, and collaboration tools like JIRA and Confluence

Google BigQuery Location- Pan India Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Key Responsibilities : Analyze and model client market and key performance data Use analytical tools and techniques to develop business insights and improve decisionmaking \n1:Data Proc PubSub Data flow Kalka Streaming Looker SQL No FLEX\n2:Proven track record of delivering data integration data warehousing soln\n3: Strong SQL And Handson Pro in BigQuery SQL languageExp in Shell Scripting Python No FLEX\n4:Exp with data integration and migration projects Oracle SQL Technical Experience : Google BigQuery\n\n1: Expert in Python NO FLEX Strong handson knowledge in SQL NO FLEX Python programming using Pandas NumPy deep understanding of various data structure dictionary array list tree etc experiences in pytest code coverage skills\n2: Exp with building solutions using cloud native services: bucket storage Big Query cloud function pub sub composer and Kubernetes NO FLEX\n3: Pro with tools to automate AZDO CI CD pipelines like ControlM GitHub JIRA confluence CI CD Pipeline Professional Attributes :

for applying pls fill out the below form. https://forms.office.com/r/NfcD9BgNJd We are seeking a talented and motivated Python Engineer with a strong background in Generative AI (GenAI) to join our dynamic team. The ideal candidate will have hands-on experience with LLM's and a deep understanding of related AI infrastructure. This role involves developing and maintaining Python-based applications focused on GenAI, working closely with large language models, and applying Retrieval-Augmented Generation (RAG) and Agentic concepts and strategies effectively in projects. Develop, implement, and maintain Python-based applications focused on GenAI. Work closely with LLM's such as OpenAI, Anthropic, Google Bard, or similar to build innovative AI solutions. Apply Retrieval-Augmented Generation (RAG) concepts and strategies effectively in projects. Utilize vector stores to enhance AI workflows and data management. Extract data from text documents and perform web scraping. Build and maintain RAG processing pipelines, applying statistical methods and math fundamentals. Collaborate with cross-functional teams to design and implement scalable and efficient AI systems. Ensure the quality and performance of AI models through rigorous testing and validation. Requirements: Proven experience in Python and App Development (OOP/web development). Expertise in data extraction, web scraping, and working with text documents. Strong background in RAG processing pipelines and the application of RAG fundamentals (strong math and statistics background). Familiarity with ERP systems. Experience in machine learning methods such as clustering, classification, regression, recommendation systems, and semantic analysis. Proficient in English for business communication. Minimum 2-3 years of experience in Python development.

Overview We are seeking a highly skilled and motivated Reporting Gen AI Lead Developer to join our team. The ideal candidate will be responsible for developing and implementing advanced AI-driven reporting solutions to enhance our data analytics capabilities. This role requires a deep understanding of AI technologies, data visualization, and reporting tools Responsibilities Create Architecture (Conceptual, Logical & Physical) for Reporting Gen Ai Technical Solution Design. Develop a comprehensive architecture framework that includes conceptual, logical, and physical layers. This framework should define the structure, processes, and components needed for effective AI4BI solutions using Generative AI. Work closely with the Platform Team to develop required features or capabilities, assist in testing and scaling. Engage collaboratively with the Platform Team to identify necessary features and capabilities for implementation. Participate actively in testing phases to ensure functionality and scalability, providing feedback and support as needed. Act as the intermediary between the Reporting Ai Engineering Team and the Platform Team to communicate platform capabilities, issues, and concerns, and facilitate resolution. Serve as the communication bridge between the Reporting AI Engineering Team and the Platform Team. Relay information about platform functionalities, address any issues or concerns raised, and assist in finding timely and effective resolutions. Conduct research on Generative Ai Technology to ensure the team stays updated with market trends. Perform ongoing research into advancements and trends within Generative AI technology. Share findings with the team to keep everyone informed and ensure the integration of cutting-edge techniques and tools. Provide technical leadership to the Reporting Ai Engineering Team and assist in resolving issues. Offer guidance and expertise to the Reporting AI Engineering Team on technical matters. Help troubleshoot problems and provide solutions, fostering a collaborative and proactive problem-solving environment. Ensure all Reporting Ai Solutions are built according to the Technical Design. Oversee the development process to confirm that all solutions adhere strictly to the predetermined technical design specifications. Conduct regular reviews and checks to maintain high standards of quality and consistency. Ensure all Reporting Ai Solutions comply with PepsiCo's Responsible Ai & GenAi standards. Verify compliance with PepsiCo's policies on Responsible AI and Generative AI standards throughout the solution development lifecycle. Implement best practices and ethical guidelines to uphold these standards. Collaborate with cross-functional teams to understand reporting requirements and translate them into technical specifications. Work with various departments to gather detailed reporting needs. Translate these requirements into clear and actionable technical specifications to guide the engineering team. Stay informed about the latest advancements in GenAi and reporting technologies and apply them to enhance existing solutions. Keep abreast of new developments in both Generative AI and reporting technologies. Apply this knowledge to improve current solutions, ensuring they remain innovative and efficient. Qualifications Degree in Computer Science, Computer Engineering, Data Science or a related field preferred 10-14 years overall experience; 4+ years of professional experience working directly on the design, development and rollout of AI/ML/GenAi Solutions Proven experience in developing GenAI-driven using solutions various tech stacks like, Knowledge Graphs, AI Agents, AI Search, Meta data catalogue and more. Experience with AI and machine learning frameworks like TensorFlow, PyTorch, or similar. Proficiency in programming languages such as Python, R, or SQL. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Experience with Azure cloud platforms like, AWS, or Google Cloud is a plus. Experience / involvement in organization wide digital transformations preferred Knowledge of natural language processing (NLP) and its application in reporting. Familiarity with data warehousing concepts and tools. Understanding of business intelligence and data analytics best practices.

Job Title - S&C GN - Data Science Manager Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. As a manager , you will play a crucial role in stakeholder engagement, client communication, and business development . You will be responsible for translating complex AI/ML insights into actionable business strategies and presenting them to senior leadership and clients. Your role will involve collaborating with cross-functional teams, understanding client pain points, and driving data-driven solutions . Additionally, you will lead client presentations, proposal development, and business growth initiatives , ensuring seamless execution of AI/ML projects while identifying new opportunities for innovation and expansion. Strong interpersonal and negotiation skills will be key to driving successful partnerships and long-term business impact . About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 6+ years of relevant experience, OR Master’s degree with 8+ years of experience, OR Bachelor’s degree with 11+ years of experience

Job Title - Data Science Consultant S&C GN Management Level : Consultant Location: Bangalore / Gurugram / Mumbai / Hyderabad / Chennai Must have skills: Gen AI / ML, SQL, Python, Azure / AWS, ML Ops Good to have skills: Experience in data science projects focused on Utilities, Oil & Gas, Mining, Manufacturing, Chemicals and Forest Product Job Summary :We are seeking a highly skilled and motivated Data Science Consultant to work on innovative projects and drive impactful solutions in domains such as Utilities, Oil & Gas, Mining, Manufacturing, Chemicals and Forest Product . This role requires hands-on technical expertise , and client delivery management skills to execute cutting-edge projects in Generative AI, data science, and cloud-based analytics. Key Responsibilities . 1.Data Science and Engineering Perform advanced analytics using Python, SQL, Pyspark using machine learning frameworks. Develop predictive models, recommendation systems, and optimization solutions tailored to business needs. Manage and preprocess large, complex datasets, ensuring efficient pipelines and advanced feature engineering across structured and unstructured data. Build MLOps pipelines for model training / retraining, monitoring, and scalability 2.Dashboard and Reporting Develop dashboards, reports, and insights to track the impact of deployed models on business outcomes in PowerBI/Tableau. Present results and recommendations to stakeholders, leveraging data storytelling to drive decision-making. 3.Cloud Platform Expertise Design and implement end-to-end data science workflows on cloud platforms (e.g., AWS, Azure, GCP) for business-critical projects. Leverage cloud-native tools and services (e.g., Databricks, ADF, Lambda, Glue, AzureML) for training, deploying, and monitoring machine learning models at scale. 4.Generative AI Expertise Lead the development of Generative AI based application and solutions leveraging frameworks like LangChain, LlamaIndex Drive model evaluation strategies using advanced metrics (e.g., BLEU, ROUGE, FID) and iteratively optimize performance for production-grade applications. Architect deployment solutions, including API development and seamless integration with existing systems. Required Qualifications Experience:4+ years in data science Education:Bachelors / master's degree in computer science, statistics, applied mathematics, or a related field. Industry Knowledge:Preferred experience in Utilities, Oil & Gas, Mining, Manufacturing, Chemicals and Forest Product Technical Skills Programming:Proficiency in Python, SQL and Pyspark. GenAI Expertise: Hands-on experience in building GenAI based applications and solutions Experience in deploying GenAI application in production. Cloud Platforms:Experience with Azure / AWS / GCP Visualization Tools:PowerBI / Tableau Preferred Skills Strong analytical and problem-solving skills with a results-oriented mindset. Good communication and stakeholder management capabilities. Very good in generating business insights and presenting to stakeholders. About Our Company | Accenture Qualifications Experience: 4-8 years in data science Educational Qualification: Bachelors / master’s degree in computer science, statistics, applied mathematics, or a related field.

Job Title - Data Science Analyst S&C GN Management Level : Analyst Location: Bangalore / Gurugram / Mumbai / Hyderabad / Chennai Must have skills: Gen AI / ML, SQL, Python, Azure / AWS, ML Ops Good to have skills: Experience in data science projects focused on Utilities, Oil & Gas, Mining, Manufacturing, Chemicals and Forest Product Job Summary :We are seeking a highly skilled and motivated Data Science Analyst to work on innovative projects and drive impactful solutions in domains such as Utilities, Oil & Gas, Mining, Manufacturing, Chemicals and Forest Product . This role requires hands-on technical expertise , and client delivery management skills to execute cutting-edge projects in Generative AI, data science, and cloud-based analytics. Key Responsibilities . 1.Data Science and Engineering Perform advanced analytics using Python, SQL, Pyspark using machine learning frameworks. Develop predictive models, recommendation systems, and optimization solutions tailored to business needs. Manage and preprocess large, complex datasets, ensuring efficient pipelines and advanced feature engineering across structured and unstructured data. Build MLOps pipelines for model training / retraining, monitoring, and scalability 2.Dashboard and Reporting Develop dashboards, reports, and insights to track the impact of deployed models on business outcomes in PowerBI/Tableau. Present results and recommendations to stakeholders, leveraging data storytelling to drive decision-making. 3.Cloud Platform Expertise Design and implement end-to-end data science workflows on cloud platforms (e.g., AWS, Azure, GCP) for business-critical projects. Leverage cloud-native tools and services (e.g., Databricks, ADF, Lambda, Glue, AzureML) for training, deploying, and monitoring machine learning models at scale. 4.Generative AI Expertise Lead the development of Generative AI based application and solutions leveraging frameworks like LangChain, LlamaIndex Drive model evaluation strategies using advanced metrics (e.g., BLEU, ROUGE, FID) and iteratively optimize performance for production-grade applications. Architect deployment solutions, including API development and seamless integration with existing systems. Required Qualifications Experience:1-5 years in data science Education:Bachelors / master's degree in computer science, statistics, applied mathematics, or a related field. Industry Knowledge:Preferred experience in Utilities, Oil & Gas, Mining, Manufacturing, Chemicals and Forest Product Technical Skills Programming:Proficiency in Python, SQL and Pyspark. GenAI Expertise: Hands-on experience in building GenAI based applications and solutions Experience in deploying GenAI application in production. Cloud Platforms:Experience with Azure / AWS / GCP Visualization Tools:PowerBI / Tableau Preferred Skills Strong analytical and problem-solving skills with a results-oriented mindset. Good communication and stakeholder management capabilities. Very good in generating business insights and presenting to stakeholders. About Our Company | Accenture Qualifications Experience: 1-5 years in data science Educational Qualification: Bachelors / master’s degree in computer science, statistics, applied mathematics, or a related field.

Job Title - S&C GN - Data Science Consultant Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 2+ years of relevant experience, OR. Master’s degree with 3+ years of experience, OR Bachelor’s degree with 4+ years of experience.

Job Title - S&C GN - Data Science Consultant Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 2+ years of relevant experience, OR. Master’s degree with 3+ years of experience, OR Bachelor’s degree with 4+ years of experience.