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2.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
About the Role #JLLTechAmbitions We are seeking a highly skilled and innovative Senior AI/ML Software Engineer to join our cutting-edge team working on Agentic AI, AI/Machine Learning, and Large Language Models (LLMs). In this role, you will be at the forefront of developing intelligent, autonomous systems that can perceive, learn, and act in complex environments, with a strong focus on LLMs and their applications. The JLL Technologies Insights & Data team aims to bring successful technology-based products to market in a high-growth environment. The team's mission is focused on accelerating technology adoption in commercial real estate by bringing creative, innovative and technical solutions to solve large, complex problems for our clients. Shape the future of real estate for a better world by contributing to the creation of globally scalable products used by JLLs client customers the most respected brands in the world. Experience & Education Bachelor's degree in AI/ML or Computer Science or related discipline. Advanced degree preferred. 6 months+ of experience. Can design, develop, and implement advanced AI and ML algorithms, focusing on agentic AI systems that can operate autonomously and adapt to changing environments. Strong experience in AI technologies, AI/ML frameworks including agentic frameworks such as LangGraph, crew etc. Strong experience in Python, PyTorch, integration with backend systems, experience with RESTAPI or similar frameworks for API development. Reliable, self-motivated and self-disciplined individual capable of planning and executing multiple projects simultaneously within a fast-paced environment. Capable of rapid self-learning of new software applications and programming languages. Effective written and verbal communication skills, including technical documentation. Excellent technical, analytical, time management, and organizational skills Requires excellent collaboration, presentation and communication skills. Technical Skills & Competencies Strong proficiency in Python, PyTorch and preferably PySpark. Strong proficiency in AI technologies, AI/ML frameworks including agentic frameworks such as LangGraph, crew, TensorFlow, scikit-learn etc., good proficiency in prompt engineering. Strong proficiency in LLMs, LangChain or similar frameworks for building LLM-powered applications, advanced natural language processing techniques, graph neural networks and knowledge graphs. Strong understanding of machine learning algorithms, deep learning, and reinforcement learning techniques. Strong understanding of integration of Gen AI applications with with backend systems. Good in developing and consuming RESTful APIs. Nice to have: Good knowledge in DW/BI, Data Engineering and/or Data Science using different tools and in different domains. Nice to have: Good knowledge of GitHub, CI/CD, Agile methodologies and tools.
Posted 1 month ago
10.0 - 15.0 years
10 - 14 Lacs
Hyderabad, Pune
Work from Office
Hyperion L2 Support Lead1 10 years of experience as Hyperion L2 & L3 Support in On-prem environment Must have Skills- Hyperion L2 Support and Development tasks for on-prem components like ESSBASE, Planning, FDMEE, HFM, DRM. Proactive monitoring of all the applications across production & non-production environments to ensure availability and resilience Start & Stop of rundek jobs across all environments Bug-fix in the existing code base as prioritized by Hyatt. Work on issues/queries raised by users Hands on experience in scripting - PowerShell and Python Basic knowledge of Unix/Linux commands Knowledge of other components like HFR, Calculation Manager, ODI Experience on working in EPM Cloud environment (ARCS, FCCS etc.) will be an added advantage Ready to work in rotational shifts05:30am-2:30pm IST and 2:30pm-11:30pm IST Excellent communication skills Good team player
Posted 1 month ago
3.0 - 8.0 years
10 - 14 Lacs
Pune
Work from Office
AI/ML Engineers1 AI/ML (Artificial Intelligence/Machine Learning) engineers with 3+ years of experience and having knowledge of Python, Microsoft OpenAI, and GitHub Copilot, along with AWS (Amazon Web Services) cloud experience. Design, implement, and optimize machine learning algorithms using Python to solve complex business problems. Build Prototypes, demos and Gen AI and AI/ML Solutions. Leverage Microsoft OpenAI and GitHub Copilot for enhanced code suggestions and collaboration. Train, evaluate, and fine-tune machine learning models on large datasets using frameworks like TensorFlow or PyTorch. Utilize OpenAI's models for natural language processing tasks and generate code snippets with Copilot to expedite development. Perform data preprocessing tasks, including cleaning, normalization, and feature engineering, to prepare datasets for machine learning models. Use Python libraries and tools to extract meaningful features from raw data. Deploy and manage machine learning models on AWS cloud infrastructure. Utilize AWS services like SageMaker for model training, deployment, and monitoring. Collaborate with cross-functional teams, including data scientists, software engineers, and business stakeholders. Document code, models, and processes to ensure transparency and facilitate knowledge transfer. Implement CI/CD pipelines to automate the testing, deployment, and monitoring of machine learning models. Use GitHub Copilot to enhance code quality and efficiency in the development lifecycle. Monitor the performance of deployed models and optimize them for scalability, speed, and accuracy. Implement best practices for model versioning and management. Ensure that machine learning solutions adhere to security standards and compliance requirements. Implement secure coding practices and data protection measures. Stay updated on the latest advancements in AI/ML, Python, OpenAI, and cloud technologies. Experiment with new models, techniques, and tools to drive innovation within the team. Troubleshoot and debug issues related to machine learning models, Python code, and cloud infrastructure. Collaborate with support teams to address production issues promptly. Provide guidance and training to team members on AI/ML best practices, Python coding standards, and effective use of OpenAI and Copilot. Conduct workshops or knowledge-sharing sessions within the organization. Optimize cloud resources to ensure cost-effectiveness in model training and deployment on AWS. Proficiency in python, Gen AI, Microsoft OpenAI, and GitHub Copilot, along with AWS Strong knowledge of Python, TensorFlow and PyTorch Strong knowledge of NLPs like Microsoft OpenAI and Copilot Knowledge of cloud platforms like Amazon Web Services. Solid understanding of SQL and data manipulation techniques for data extraction, transformation, and loading. Ability to understand business requirements and translate them into meaningful solutions. Strong analytical and problem-solving skills. Excellent communication and collaboration skills to work effectively with business users, data analysts, and other stakeholders. Educational Qualifications Bachelor's degree in computer science, software engineering, mathematics, or a related field is often the minimum requirement Knowledge of Data science will be added advantage .
Posted 1 month ago
7.0 - 9.0 years
25 - 30 Lacs
Gurugram
Work from Office
Job Title - S&C Global Network - AI Procurement Supply Chain Analytics - Manager Management Level :07 - Manager Location: Bangalore/ Gurgaon/Mumbai/Hyderabad/Kolkata/Chennai/Pune Must have skills: Machine learning, deep learning, Gen AI, cloud-based solutions (Azure, GCP, AWS), Python, PySpark, SQL, Bigdata tools, PowerBI/ Tableau. Good to have skills: Tableau/Power BI, Ariba, Coupa, Zycus, or Ivalua CL 7 [Data Science Manager Supply Chain & Operations Analytics (Sourcing and Procurement)] Job Summary : The Manager Sourcing and Procurement Analytics will be responsible for leading data-driven initiatives to optimize procurement and supply chain operations. This role requires a strong understanding of statistical methods, analytical techniques, and data science applications to drive meaningful insights. The manager will take a lead on client engagement on their projects, provide technical guidance, and lead a team of analysts to solve complex procurement and supply chain challenges using advanced analytics. Roles and Responsibilities: An expert in sourcing and procurement operations domain and Data Science skills. Responsible to solution architect, design, build, deploy, deliver, and monitor advanced analytics models for sourcing and procurement analytics. Interface with clients to understand business problems and translate it into analytics problems that shall deliver insights for action and operational improvements. Implement advanced analytics to perform spend analytics, category analytics, contract analytics, supplier management analytics, price forecasting, supply risk analytics, etc. Take initiatives and collaborate with different Accenture internal teams and support driving sales. Provide innovation and thought leadership support to build key capability areas such as tools & technology, new solutions in supply chain planning and assets & accelerators development. Utilize statistical models, machine learning, simulation and optimization techniques to enhance procurement and supply chain operations. Implement analytics to evaluate supplier performance, optimize procurement costs, and mitigate supply chain risks. Team Leadership & Development: Mentor and guide a team of analysts and consultants in developing analytical solutions. Foster a culture of innovation and continuous learning within the team. Ensure knowledge sharing and best practices are followed across projects. Technology and Process Optimization: Drive digital transformation in procurement using AI, machine learning, and cloud-based analytics solutions. Leverage SQL and advanced analytics tools for data preparation, manipulation, and descriptive analysis Collaborate with IT and procurement teams to improve data integration and system automation. Experience and Education: A minimum 7-9 years of experience in industrial/consulting or related areas is needed with at least 5 years of supply chain advanced analytics solutions design and delivery experience. Good to have global client experiences. Experience specifically in sourcing and procurement domain is preferred. Masters degree in Technology, Engineering, or a quantitative field (e.g., MSc in Statistics and Operations Research, M.Tech in Industrial Engineering, Applied Mathematics/Statistics, Computer Science). Certifications in one or more areas will be an added advantage:Python, AI/ML, Simulation, Optimization, any of the Cloud platforms (Azure, GCP, AWS). Technical & Professional Skills: Proven ability to drive analytics-driven procurement transformation projects. Deep understanding of advanced analytics solutions descriptive, diagnostic, predictive, prescriptive, and generative and hands-on experience in building models using machine learning, deep learning, Gen AI models. Experience with cloud-based solutions (Azure, GCP, AWS) for procurement analytics. Hands-on programming experience with any of the analytics tools, databases and visualization tools and platforms (Python, PySpark, SQL, Bigdata tools, PowerBI/ Tableau). Excellent written and verbal communication skills, with the ability to interact with senior stakeholders. Additional Information: Proficiency in data visualization tools like Tableau/Power BI. Experience with procurement tools such as Ariba, Coupa, Zycus, or Ivalua. Prior experience in client-facing roles and managing large-scale procurement analytics initiatives. About Our Company | Accenture Qualification Experience: 7-9 years of experience Educational Qualification :Masters degree in Technology, Engineering, or a quantitative field (e.g., MSc in Statistics and Operations Research, M.Tech in Industrial Engineering, Applied Mathematics/Statistics, Computer Science)
Posted 1 month ago
3.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Skill required: Tech for Operations - Automation Anywhere Designation: App Automation Eng Analyst Qualifications: Any Graduation,BE Years of Experience: 3 - 6 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do As RPA Senior developer you will be responsible for design & development of end-to-end RPA automation leveraging A360 tools & technologies.This will include working with the clients or/and stake holders to understand the requirements, prepare technical specification documents, unit test cases and develop the automation adhering to client requirements and policies. What are we looking for Minimum 5 8 years of strong software design & development experience Minimum 3 5 year(s) of programming experience in Automation Anywhere A360 , Document Automation-pilot, PythonEffective GEN AI Prompts creation for Data extraction using GEN AI OCRExperience with APIs, data integration, and automation best practicesExperience in VBA VB or Python Script programmingGood Knowledge on GEN AI , Machine Learning.Good and Hands-on in core .NET concepts and OOPs Programming. Understands OO concepts and consistently applies them in client engagements. Hands on experience in SQL & T-SQL Queries, Creating complex stored procedures.Exposure towards performing Unit TestingExperience on Virtualization and VDI Technologies is a mandate.Exceptional presentation, written and verbal communication skills (English)Able to prioritize work, complete multiple tasks, and work under deadlines. Extensive customer facing with excellent business communication skills. Must be self-motivated with an excellent attitude. Automation Anywhere A360 Master/Advanced certification. Exposure to SAP automation is preferred. Azure Machine Learning, Azure Databricks, and other Azure AI services.Exposure to A360 Control Room features.Exposure to Pharma domain is preferred.Exposure to GDPR compliance is preferred.Agile development methodologies are an added advantage. Roles and Responsibilities: Design & build end-to-end automation leveraging A360 tool. Design & develop reusable components.Support building automation capability Anticipate, identify, track, and resolve technical issues and risks affecting delivery. Develop automation bots and processes using A360 platform. Utilize A360 s advanced features (AARI, WLM and API Consumption, Document automation, Co-pilot) to automate complex tasks, streamline processes, and optimize efficiency.Integrate A360 with various APIs, databases, and third-party tools to ensure seamless data flow and interaction between systems.Perform rigorous testing of automation solutions to identify and address issues. Debug and troubleshoot bots to ensure flawless execution of automation processes.Collaborate with cross-functional teams including business analysts, Process Architects to deliver holistic automation solutions that cater to various stakeholder needs. Qualification Any Graduation,BE
Posted 1 month ago
10.0 - 14.0 years
9 - 14 Lacs
Pune
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning ServicesMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities:- Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI.- Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX.- Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya- Integrate with IVR systems and Proficiency in webhook setup and API integration.- Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks.- Creation of agents in Agent builder and integrating them into end end to pipeline using python.- Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing.- Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities- Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions.- Document technical designs, processes, and setup for various integrations.- Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.- Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms, NLP and techniques.- Experience with chatbot, generative AI models, prompt Engineering.- Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:- The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.- The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions.- A 15-year full time education is required Qualification 15 years full time education
Posted 1 month ago
5.0 - 10.0 years
4 - 8 Lacs
Chennai
Work from Office
Project Role : Data Engineer Project Role Description : Design, develop and maintain data solutions for data generation, collection, and processing. Create data pipelines, ensure data quality, and implement ETL (extract, transform and load) processes to migrate and deploy data across systems. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning ServicesMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML technical lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and GenAI models as part of the solution, utilizing deep learning, neural networks and chatbots. Roles & Responsibilities:- Design and develop CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist.- Develop and implement chatbot solutions that integrate seamlessly with CCAI and other Cloud services- Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya- Integrate with IVR systems and Proficiency in webhook setup and API integration.- Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks.- Creation of agents in Agent builder and integrating them into end end to pipeline using python.- Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing.- Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities- Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions.- Document technical designs, processes, and setup for various integrations.- Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.- Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms and techniques.- Experience with chatbot , generative AI models, prompt Engineering- Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:- The candidate should have a minimum of 5 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.- The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions.- A 15-year full time education is required Qualification 15 years full time education
Posted 1 month ago
10.0 - 14.0 years
15 - 19 Lacs
Gurugram
Work from Office
Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning ServicesMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities:I.Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI.II.Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX.III.Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, AvayaIV.Integrate with IVR systems and Proficiency in webhook setup and API integration.V.Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks.VI.Creation of agents in Agent builder and integrating them into end end to pipeline using python.VII.Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing.VIII.Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilitiesIX.Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions.X.Document technical designs, processes, and setup for various integrations.XI.Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.- Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms, NLP and techniques.- Experience with chatbot , generative AI models, prompt Engineering.- Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:1 The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.2 The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. Qualification 15 years full time education
Posted 1 month ago
5.0 - 10.0 years
13 - 18 Lacs
Bengaluru
Work from Office
Project Role : Data Architect Project Role Description : Define the data requirements and structure for the application. Model and design the application data structure, storage and integration. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning ServicesMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled and visionary AI/ML Manager to lead the development of advanced AI-driven applications and solutions using Google Cloud's Conversational AI (CCAI) platform and Gen AI models. In this role, you will architect, design, and deploy scalable AI solutions that leverage deep learning, neural networks, and advanced chatbot/voice bot technologies. You should have strong hands-on experience in building and optimizing conversational experiences using Google Dialogflow CX, Agent Assist, and other Google Cloud AI services. Roles & Responsibilities:- Lead end-to-end solutioning, design, and implementation of AI/ML-powered applications using Google CCAI tools and GCP services.- Architect scalable conversational AI solutions including chatbots and voice bots using Dialogflow CX, Agent Assist, and Gen AI APIs.- Collaborate with cross-functional teams including UX, data science, and engineering to deliver impactful AI products.- Drive innovation by integrating advanced models such as LLMs, NLP, and neural networks to elevate conversational capabilities.- Oversee performance tuning, testing, and optimization of AI solutions in real-world production environments.- Stay current with Google AI/ML advancements and incorporate best practices into the solution lifecycle.- Proven experience in designing and deploying AI/ML and conversational AI systems on Google Cloud Platform.- Expertise in Dialogflow CX, Agent Assist, and other CCAI tools.- Solid understanding of Gen AI technologies, NLP techniques, and machine learning frameworks.- Strong architecture and solution design experience within GCP ecosystem.- Hands-on experience in building and optimizing production-ready chatbots and voice applications.- Excellent problem-solving, communication, and leadership skills.- Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms, NLP and techniques. Experience with chatbot, generative AI models, prompt Engineering.Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:- The candidate should have a minimum of 15+ years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.- The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions.- A 15 year full time education is required Qualification 15 years full time education
Posted 1 month ago
10.0 - 14.0 years
15 - 19 Lacs
Pune
Work from Office
Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning ServicesMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities:I.Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI.II.Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX.III.Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, AvayaIV.Integrate with IVR systems and Proficiency in webhook setup and API integration.V.Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks.VI.Creation of agents in Agent builder and integrating them into end end to pipeline using python.VII.Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing.VIII.Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilitiesIX.Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions.X.Document technical designs, processes, and setup for various integrations.XI.Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.- Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms, NLP and techniques.- Experience with chatbot , generative AI models, prompt Engineering.- Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:I.The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.II.The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. Qualification 15 years full time education
Posted 1 month ago
3.0 - 5.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Job Title - S&C GN - Data Science Consultant Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 2+ years of relevant experience, OR. Masters degree with 3+ years of experience, OR Bachelors degree with 4+ years of experience.
Posted 1 month ago
3.0 - 5.0 years
18 - 22 Lacs
Pune
Work from Office
Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Masters degree with 2+ years of experience, OR Bachelors degree with 3+ years of experience.
Posted 1 month ago
3.0 - 5.0 years
18 - 22 Lacs
Gurugram
Work from Office
Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Masters degree with 2+ years of experience, OR Bachelors degree with 3+ years of experience.
Posted 1 month ago
3.0 - 5.0 years
18 - 22 Lacs
Mumbai
Work from Office
Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Masters degree with 2+ years of experience, OR Bachelors degree with 3+ years of experience.
Posted 1 month ago
3.0 - 5.0 years
18 - 22 Lacs
Hyderabad
Work from Office
Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Masters degree with 2+ years of experience, OR Bachelors degree with 3+ years of experience.
Posted 1 month ago
4.0 - 9.0 years
17 - 20 Lacs
Pune
Work from Office
Job Title - Data Science Consultant S&C GN Management Level : Consultant Location: Bangalore / Gurugram / Mumbai / Hyderabad / Chennai Must have skills: Gen AI / ML, SQL, Python, Azure / AWS, ML Ops Good to have skills: Experience in data science projects focused on Utilities, Oil & Gas, Mining, Manufacturing, Chemicals and Forest Product Job Summary : We are seeking a highly skilled and motivated Data Science Consultant to work on innovative projects and drive impactful solutions in domains such as Utilities, Oil & Gas, Mining, Manufacturing, Chemicals and Forest Product . This role requires hands-on technical expertise , and client delivery management skills to execute cutting-edge projects in Generative AI, data science, and cloud-based analytics. Key Responsibilities . 1.Data Science and Engineering Perform advanced analytics using Python, SQL, Pyspark using machine learning frameworks. Develop predictive models, recommendation systems, and optimization solutions tailored to business needs. Manage and preprocess large, complex datasets, ensuring efficient pipelines and advanced feature engineering across structured and unstructured data. Build MLOps pipelines for model training / retraining, monitoring, and scalability 2.Dashboard and Reporting Develop dashboards, reports, and insights to track the impact of deployed models on business outcomes in PowerBI/Tableau. Present results and recommendations to stakeholders, leveraging data storytelling to drive decision-making. 3.Cloud Platform Expertise Design and implement end-to-end data science workflows on cloud platforms (e.g., AWS, Azure, GCP) for business-critical projects. Leverage cloud-native tools and services (e.g., Databricks, ADF, Lambda, Glue, AzureML) for training, deploying, and monitoring machine learning models at scale. 4.Generative AI Expertise Lead the development of Generative AI based application and solutions leveraging frameworks like LangChain, LlamaIndex Drive model evaluation strategies using advanced metrics (e.g., BLEU, ROUGE, FID) and iteratively optimize performance for production-grade applications. Architect deployment solutions, including API development and seamless integration with existing systems. Required Qualifications Experience:4+ years in data science Education:Bachelor's / masters degree in computer science, statistics, applied mathematics, or a related field. Industry Knowledge:Preferred experience in Utilities, Oil & Gas, Mining, Manufacturing, Chemicals and Forest Product Technical Skills Programming:Proficiency in Python, SQL and Pyspark. GenAI Expertise: Hands-on experience in building GenAI based applications and solutions Experience in deploying GenAI application in production. Cloud Platforms:Experience with Azure / AWS / GCP Visualization Tools:PowerBI / Tableau Preferred Skills Strong analytical and problem-solving skills with a results-oriented mindset. Good communication and stakeholder management capabilities. Very good in generating business insights and presenting to stakeholders. About Our Company | Accenture Qualification Experience: 4-8 years in data science Educational Qualification: Bachelor's / masters degree in computer science, statistics, applied mathematics, or a related field.
Posted 1 month ago
4.0 - 9.0 years
20 - 25 Lacs
Kolkata
Work from Office
Job Title - Data Science Consultant S&C GN Management Level : Consultant Location: Bangalore / Gurugram / Mumbai / Hyderabad / Chennai Must have skills: Gen AI / ML, SQL, Python, Azure / AWS, ML Ops Good to have skills: Experience in data science projects focused on Utilities, Oil & Gas, Mining, Manufacturing, Chemicals and Forest Product Job Summary : We are seeking a highly skilled and motivated Data Science Consultant to work on innovative projects and drive impactful solutions in domains such as Utilities, Oil & Gas, Mining, Manufacturing, Chemicals and Forest Product . This role requires hands-on technical expertise , and client delivery management skills to execute cutting-edge projects in Generative AI, data science, and cloud-based analytics. Key Responsibilities . 1.Data Science and Engineering Perform advanced analytics using Python, SQL, Pyspark using machine learning frameworks. Develop predictive models, recommendation systems, and optimization solutions tailored to business needs. Manage and preprocess large, complex datasets, ensuring efficient pipelines and advanced feature engineering across structured and unstructured data. Build MLOps pipelines for model training / retraining, monitoring, and scalability 2.Dashboard and Reporting Develop dashboards, reports, and insights to track the impact of deployed models on business outcomes in PowerBI/Tableau. Present results and recommendations to stakeholders, leveraging data storytelling to drive decision-making. 3.Cloud Platform Expertise Design and implement end-to-end data science workflows on cloud platforms (e.g., AWS, Azure, GCP) for business-critical projects. Leverage cloud-native tools and services (e.g., Databricks, ADF, Lambda, Glue, AzureML) for training, deploying, and monitoring machine learning models at scale. 4.Generative AI Expertise Lead the development of Generative AI based application and solutions leveraging frameworks like LangChain, LlamaIndex Drive model evaluation strategies using advanced metrics (e.g., BLEU, ROUGE, FID) and iteratively optimize performance for production-grade applications. Architect deployment solutions, including API development and seamless integration with existing systems. Required Qualifications Experience:4+ years in data science Education:Bachelor's / masters degree in computer science, statistics, applied mathematics, or a related field. Industry Knowledge:Preferred experience in Utilities, Oil & Gas, Mining, Manufacturing, Chemicals and Forest Product Technical Skills Programming:Proficiency in Python, SQL and Pyspark. GenAI Expertise: Hands-on experience in building GenAI based applications and solutions Experience in deploying GenAI application in production. Cloud Platforms:Experience with Azure / AWS / GCP Visualization Tools:PowerBI / Tableau Preferred Skills Strong analytical and problem-solving skills with a results-oriented mindset. Good communication and stakeholder management capabilities. Very good in generating business insights and presenting to stakeholders. About Our Company | Accenture Qualification Experience: 4-8 years in data science Educational Qualification: Bachelor's / masters degree in computer science, statistics, applied mathematics, or a related field.
Posted 1 month ago
10.0 - 14.0 years
18 - 22 Lacs
Pune
Work from Office
Project Role : Data Platform Architect Project Role Description : Architects the data platform blueprint and implements the design, encompassing the relevant data platform components. Collaborates with the Integration Architects and Data Architects to ensure cohesive integration between systems and data models. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning ServicesMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities:- Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI.- Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX.- Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya- Integrate with IVR systems and Proficiency in webhook setup and API integration.- Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks.- Creation of agents in Agent builder and integrating them into end end to pipeline using python.- Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing.- Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities- Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions.- Document technical designs, processes, and setup for various integrations.- Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.- Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms, NLP and techniques.- Experience with chatbot , generative AI models, prompt Engineering.- Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:- The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.- The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions.- A 15-year full time education is required Qualification 15 years full time education
Posted 1 month ago
3.0 - 5.0 years
20 - 25 Lacs
Mumbai
Work from Office
Job Title - S&C GN - Data Science Consultant Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 2+ years of relevant experience, OR. Masters degree with 3+ years of experience, OR Bachelors degree with 4+ years of experience.
Posted 1 month ago
1.0 - 6.0 years
22 - 25 Lacs
Kolkata
Work from Office
Job Title - S&C GN - Data Science Manager Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. As a manager , you will play a crucial role in stakeholder engagement, client communication, and business development . You will be responsible for translating complex AI/ML insights into actionable business strategies and presenting them to senior leadership and clients. Your role will involve collaborating with cross-functional teams, understanding client pain points, and driving data-driven solutions . Additionally, you will lead client presentations, proposal development, and business growth initiatives , ensuring seamless execution of AI/ML projects while identifying new opportunities for innovation and expansion. Strong interpersonal and negotiation skills will be key to driving successful partnerships and long-term business impact . About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 6+ years of relevant experience, OR Masters degree with 8+ years of experience, OR Bachelors degree with 11+ years of experience
Posted 1 month ago
3.0 - 5.0 years
18 - 22 Lacs
Bengaluru
Work from Office
Job Title - S&C GN - Data Science Analyst Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 1+ years of relevant experience, OR. Masters degree with 2+ years of experience, OR Bachelors degree with 3+ years of experience.
Posted 1 month ago
3.0 - 5.0 years
20 - 25 Lacs
Chennai
Work from Office
Job Title - S&C GN - Data Science Consultant Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 2+ years of relevant experience, OR. Masters degree with 3+ years of experience, OR Bachelors degree with 4+ years of experience.
Posted 1 month ago
3.0 - 5.0 years
20 - 25 Lacs
Hyderabad
Work from Office
Job Title - S&C GN - Data Science Consultant Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 2+ years of relevant experience, OR. Masters degree with 3+ years of experience, OR Bachelors degree with 4+ years of experience.
Posted 1 month ago
1.0 - 6.0 years
22 - 27 Lacs
Bengaluru
Work from Office
Job Title - S&C GN - Data Science Manager Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If you're passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. As a manager , you will play a crucial role in stakeholder engagement, client communication, and business development . You will be responsible for translating complex AI/ML insights into actionable business strategies and presenting them to senior leadership and clients. Your role will involve collaborating with cross-functional teams, understanding client pain points, and driving data-driven solutions . Additionally, you will lead client presentations, proposal development, and business growth initiatives , ensuring seamless execution of AI/ML projects while identifying new opportunities for innovation and expansion. Strong interpersonal and negotiation skills will be key to driving successful partnerships and long-term business impact . About Our Company | AccentureQualification Experience & Educational Qualification: PhD with 6+ years of relevant experience, OR Masters degree with 8+ years of experience, OR Bachelors degree with 11+ years of experience
Posted 1 month ago
8.0 - 13.0 years
18 - 22 Lacs
Gurugram
Work from Office
Job Title - Data Scientist and Analytics Level 9:Consultant Ind & Func AI Decision Science Consultant S&C Management Level:09 - Consultant Location:Bangalore/Gurgaon/Hyderabad/Mumbai Must have skills: Technical (Python, SQL, ML and AI), Functional (Data Scientist and B2B Analytics preferably in Telco and S&P industries) Good to have skills:GEN AI, Agentic AI, cloud (AWS/Azure, GCP) Job Summary : About Global Network Data & AI:- Accenture Strategy & Consulting Global Network - Data & AI practice help our clients grow their business in entirely new ways. Analytics enables our clients to achieve high performance through insights from data - insights that inform better decisions and strengthen customer relationships. From strategy to execution, Accenture works with organizations to develop analytic capabilities - from accessing and reporting on data to predictive modelling - to outperform the competition About Comms & Media practice: The Accenture Center for Data and Insights (CDI) team helps businesses integrate data and AI into their operations to drive innovation and business growth by designing and implementing data strategies, generating actionable insights from data, and enabling clients to make informed decisions. In CDI, we leverage AI (predictive + generative), analytics, and automation to build innovative and practical solutions, tools and capabilities. The team is also working on building and socializing a Marketplace to democratize data and AI solutions within Accenture and for clients. Globally, CDI practice works across industry to develop value growth strategies for its clients and infuse AI & GenAI to help deliver top their business imperatives i.e., revenue growth & cost reduction. From multi-year Data & AI transformation projects to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen solutions and industry practices. Roles & Responsibilities: Experienced in Analytics in B2B domain. Responsible to help the clients with designing & delivering AI/ML solutions. He/she should be strong in Telco and S&P domain, AI fundamentals and should have good hands-on experience working with the following: Ability to work with large data sets and present conclusions to key stakeholders; Data management using SQL. Data manipulation and aggregation using Python. Propensity modeling using various ML algorithms. Text mining using NLP/AI techniques Propose solutions to the client based on gap analysis for the existing Telco platforms that can generate long term & sustainable value to the client. Gather business requirements from client stakeholders via interactions like interviews and workshops with all stakeholders Track down and read all previous information on the problem or issue in question. Explore obvious and known avenues thoroughly. Ask a series of probing questions to get to the root of a problem. Ability to understand the as-is process; understand issues with the processes which can be resolved either through Data & AI or process solutions and design detail level to-be state Understand customer needs and identify/translate them to business requirements (business requirement definition), business process flows and functional requirements and be able to inform the best approach to the problem. Adopt a clear and systematic approach to complex issues (i.e. A leads to B leads to C). Analyze relationships between several parts of a problem or situation. Anticipate obstacles and identify a critical path for a project. Independently able to deliver products and services that empower clients to implement effective solutions. Makes specific changes and improvements to processes or own work to achieve more. Work with other team members and make deliberate efforts to keep others up to date. Establish a consistent and collaborative presence with clients and act as the primary point of contact for assigned clients; escalate, track, and solve client issues. Partner with clients to understand end clients business goals, marketing objectives, and competitive constraints. Storytelling Crunch the data & numbers to craft a story to be presented to senior client stakeholders. Professional & Technical Skills: Overall 8 years of experience in Data Science B.Tech Engineering from Tier 1 school or Msc in Statistics/Data Science from a Tier 1/Tier 2 Demonstrated experience in solving real-world data problems through Data & AI Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing roles. Proficiency with data mining, mathematics, and statistical analysis Advanced pattern recognition and predictive modeling experience; knowledge of Advanced analytical fields in text mining, Image recognition, video analytics, IoT etc. Execution level understanding of econometric/statistical modeling packages Traditional techniques like Linear/logistic regression, multivariate statistical analysis, time series techniques, fixed/Random effect modelling. Machine learning techniques like - Random Forest, Gradient Boosting, XG boost, decision trees, clustering etc. Knowledge of Deep learning modeling techniques like RNN, CNN etc. Experience using digital & statistical modeling software Python (must), R, PySpark, SQL (must), BigQuery, Vertex AI Proficient in Excel, MS word, Power point, and corporate soft skills Knowledge of Dashboard creation platforms Excel, tableau, Power BI etc. Excellent written and oral communication skills with ability to clearly communicate ideas and results to non-technical stakeholders. Strong analytical, problem-solving skills and good communication skills Self-Starter with ability to work independently across multiple projects and set priorities Strong team player Proactive and solution oriented, able to guide junior team members. Execution knowledge of optimization techniques is a good-to-have Exact optimization Linear, Non-linear optimization techniques Evolutionary optimization Both population and search-based algorithms Cloud platform Certification, experience in Computer Vision are good-to-haves About Our Company | Accenture Qualification Experience: B.Tech Engineering from Tier 1 school or Msc in Statistics/Data Science from a Tier 1/Tier 2 Educational Qualification: B.tech or MSC in Statistics and Data Science
Posted 1 month ago
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